Quick Start Guide
SURFboard
®
eXtreme
SBG6782-AC
Wireless Cable Modem Gateway
The SBG6782-AC is a combination wireless
cable modem and router that provides wireless
high-speed Internet access and MoCA
networking to the SMART (Ethernet-enabled)
devices in your home. The SBG6782-AC
connects to the existing coaxial cable
connection in your home and does not require
any new wiring.
This quick start guide will help you install the
SBG6782-AC Wireless Gateway and set up a
secure wireless network connection.
To take advantage of the 802.11ac wireless
performance or beamforming capabilities, your
wireless connected devices must also support
802.11ac. For optimal performance with 802.11ac,
you should connect any wireless devices using
older protocols to the 2.4 GHz wireless network
(not the 802.11ac 5 GHz network).
To customize your wireless network
configurations and other advanced gateway
settings, see the
SBG6782-AC User Guide
which
is available online at the Motorola Support
website,
www.motorola.com/us/support
.
FAQs and additional product documentation are
also available.
Front Panel LEDs
©
2013 Motorola Mobility, LLC All rights reserved.
MOTOROLA, SURFboard, and the Stylized M logo are trademarks
or registered trademarks of Motorola Trademark Holdings, LLC. All
other product or service names are the property of their respective
owners. No part of the contents of this document may be reproduced
or transmitted in any form or by any means without the written
permission of the publisher.
591693-001-b 05/2013
Place Label Here
4
BEFORE RETURNING THIS PRODUCT TO THE STORE
for any reason,
call Motorola Broadband Technical Support:
1-877-466-8646
Gateway Label
During normal operation, the
Power
,
Receive
,
Send
, and
Online
LEDs on the gateway front
panel should always be lit SOLID.
Note:
During startup, the first four LEDs will
FLASH and then light up SOLID in sequential
order. If the
Power
LED does not light, please
first check the gateway power connection
before contacting Motorola. If the other LEDs
do not light up correctly, please contact your
service provider for assistance.
LED Status
The SBG6782-AC information label is located
on the bottom of the gateway.
To receive high-speed Internet service, your
service provider may request the Media
Access Control (MAC) address (see
HFC MAC
ID
) and serial number (see
S/N
) located on
the gateway label.
ON
- Power is properly connected
ON
- Downstream channel is connected
ON
- Upstream channel is connected
ON
- Gateway is connected to the network
FLASH
- 2.4 GHz wireless connection
between the gateway and a Wi-Fi enabled
device
FLASH
- 5 GHz wireless connection
between the gateway and a Wi-Fi enabled
device
ON
- MoCA-enabled device is connected
and running
IMPORTANT!
During the installation or gateway activation, you may need
to contact your service provider for assistance. To save time, make sure you
have the
Gateway model number (SBG6782-AC)
,
HFC MAC ID
, and
Serial
Number (S/N)
located on the label on the bottom of your gateway.
In the Box
SBG6782-AC
Wireless Cable
Modem Gateway
Power Cord
Ethernet Cable
Software License
& Warranty Card
Quick Start Guide
What You Should Know
