Multitech MultiVOIP MVP210-SS, Configuration Manual

Page 1: ...MultiVOIP SS Survivable SIP Gateway and Server Configuration Guide for Inter Operation between MultiVOIP SS Models and 3Com VCX PBX Systems ...

Page 2: ...lti Tech s Web site for current versions of our product documentation Revisions Revision Level Date Description A 01 22 07 Initial release Trademarks MultiVOIP Multi Tech and the Multi Tech logo are trademarks of Multi Tech Systems Inc Microsoft Windows 2000 2003 and XP are registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Patents This Product...

Page 3: ...e VCX to their destination When the VCX is offline the VCX IP phones will register to the MultiVOIP IP phones and analog stations will be able to call each other and call through the analog trunks connected to PSTN lines This allows for 911 calls or non emergency calls to be placed if the PBX is unavailable MultiVOIP channel interface definitions FXS analog station connects to an analog phone fax ...

Page 4: ...MultiVOIP SS Configuration Guide 3Com VCX PBX Systems 4 3 Login 4 Click on Site Name ...

Page 5: ...r Analog Stations or FXS ports which will be analog phones or fax machines The password will be used later when configuring the MultiVOIP inbound phone book entry Enter the password and click on Save Repeat step 5 for each MultiVOIP FXS port and make a note of the password used for each ...

Page 6: ...MultiVOIP SS Configuration Guide 3Com VCX PBX Systems 6 6 Click on Phone Profiles then click on Add Phone Profile ...

Page 7: ...Enter Name Primary Call Processor Secondary Call Processor Voice Mail Number Music on Hold Number and Dial Plan Dial plan should match appropriate site specifications Profile applies to all FXS stations and does not need to be repeated Click Save when finished ...

Page 8: ...MultiVOIP SS Configuration Guide 3Com VCX PBX Systems 8 8 Click on Phones then click on Add Phones ...

Page 9: ...nsion which will correspond with the MultiVOIP FXS port This number will be used when configuring MultiVOIP inbound phone book Enter Display Name Enter Password from step 5 and Phone Profile from step 7 Click Save when finished Repeat step 9 for each MultiVOIP FXS port ...

Page 10: ...MultiVOIP SS Configuration Guide 3Com VCX PBX Systems 10 10 Click on Users and locate the users created in step 5 click on Phones in Phones column ...

Page 11: ...MultiVOIP SS Configuration Guide 3Com VCX PBX Systems 11 11a Phones menu there are no phones assigned yet click on Assign Phones ...

Page 12: ...MultiVOIP SS Configuration Guide 3Com VCX PBX Systems 12 11b Locate extension from step 9 select the user and click Assign Phones 12 Repeat steps 11a b for each MultiVOIP FXS port ...

Page 13: ...MultiVOIP SS Configuration Guide 3Com VCX PBX Systems 13 13 Click on Directory shown is a route plan for dialing 9 to reach the Multi Tech SIP trunk ports 14 Click on Route Plan Wizard ...

Page 14: ...MultiVOIP SS Configuration Guide 3Com VCX PBX Systems 14 15 Add Route Plan Name enter Dialed Number to be Routed then click on Add ...

Page 15: ...MultiVOIP SS Configuration Guide 3Com VCX PBX Systems 15 16 Choose new route and click Next ...

Page 16: ...MultiVOIP SS Configuration Guide 3Com VCX PBX Systems 16 17 Click on endpoint enter name from step 16 Enter site id and IP address of MultiVOIP then click Add ...

Page 17: ...MultiVOIP SS Configuration Guide 3Com VCX PBX Systems 17 18 Choose new endpoint and move to selected field then click on Next ...

Page 18: ...MultiVOIP SS Configuration Guide 3Com VCX PBX Systems 18 19 Click on Save Changes ...

Page 19: ...MultiVOIP SS Configuration Guide 3Com VCX PBX Systems 19 ...

Page 20: ...v7 1 29 31 Aug 23 2006 DMR v1 3 2 2 Aug 23 2006 Copyright c 2006 3Com Corporation All Rights Reserved show cctrusted cctrusted Index RowStatus TrustedAddress Netmask 1 1 158 101 76 204 255 255 255 255 2 1 158 101 76 206 255 255 255 255 3 1 158 101 76 211 255 255 255 255 4 1 158 101 76 219 255 255 255 255 conf cctrusted index 5 row 4 trust 158 101 76 220 netmask 255 255 255 255 cctrusted key index ...

Page 21: ...MultiVOIP SS Configuration Guide 3Com VCX PBX Systems 21 21 Choose IP Messaging WEB Provisioning 22 Login and click on Create Delete Mailboxes ...

Page 22: ... extension number and password Note Users will need to change password after accessing mail box for the first time This change will also be required on the MultiVOIP FXS channels under Interface Voice Mail Password Please make a note of extensions and passwords for later reference ...

Page 23: ...ur computer to the MultiVOIP command port and power on the MultiVOIP 2 Browse to http multitech com SUPPORT Families MultiVOIPSS firmware asp 3 Download file MVP 3COM_3 08 2w exe 4 Run the file and it will extract to c mvp 3com3082w 5 Run setup exe 6 Click on Start Programs MultiVOIP SS 3 08 2w upgrade software ...

Page 24: ...load factory defaults 8 When prompted enter IP address then click OK to continue We will enter this in the next section 9 The firmware will download to the MultiVOIP and when finished the MultiVOIP GUI will close Verify that the boot light is off and go to next section for configuration ...

Page 25: ...ftware and command cable which is provided Once the IP address is configured and connected to the network configuration may be done using internet explorer with Java The default IP address of the MultiVOIP is 192 168 3 143 2 Click on Configuration Ethernet IP enter the IP Address IP Mask and Gateway or Local router IP Then click on OK ...

Page 26: ...er Primary Proxy and Alternate Proxy along with Dialing Domain Proxy would be your primary ipmsg call processor and alternate if there is a secondary call processor Dialing Domain should be the same for both primary and alternate proxy Enter Primary Voice Mail Server and Secondary Voice Mail Server Click on OK ...

Page 27: ...MultiVOIP SS Configuration Guide 3Com VCX PBX Systems 27 4 Click on SIP Server Configuration Set operating mode to Survivability Check Allow Undefined Registrations Click OK ...

Page 28: ...umber in the Remove Prefix field Select the Channel associated with this extension which will be configured as FXS and have an analog phone or fax machine connected Check Register with SIP Proxy and enter the Password which was configured in Step 5 of the VCX configuration section If this extension is to have voice mail check Subscribe with Voice Mail server If a fax machine is connected voice mai...

Page 29: ...digit and pass the remaining digits to the PSTN line connected to the FXO port s If you want to send this route digit to the PSTN line then you would also put it in the Add Prefix field this is typically only required if using Centrex lines or connecting to an analog station port on a PBX Select the channel which will be configured as FXO Click OK Repeat step 6 for each route pattern and FXO chann...

Page 30: ...ould be an extension on the VCX or route pattern on the VCX In this case we are using a wild card or accept any number It will be up to the VCX to deny certain calling patterns if required An alternative method would be to create multiple entries with each destination pattern allowed this would allow the MultiVOIP to control the dialing patterns Check Accept Any Number Check Use Proxy Click OK ...

Page 31: ...sion Set Auto Call Off Hook Alert to Auto Call Enter the Phone Number which the FXO call will ring when a PSTN call rings the FXO port In our example we sent calls to the auto attendant or 5002 You may send FXO incoming PSTN calls to the number of your choice If auto call is left at none then the PSTN caller would get a 2nd dial tone from the FXO port and could dial any number allowed on the VCX C...

Page 32: ...ration Voice Fax This example is an FXS port with an analog phone or fax machine attached Change Out Of Band Mode to Rfc2833 Change selected Coder to g711 g729 Under Advanced Features disable Silence Compression Click OK Repeat for each Channel which will be configured for FXS ...

Page 33: ...ration Guide 3Com VCX PBX Systems 33 10 Click on Configuration Interface This example is an FXO port with a PSTN line attached Set Interface Type to FXO Enable Caller ID Click OK Repeat for channels to be configured as FXO ...

Page 34: ...terface Type to FXS Soop Start Enable Caller ID Set Message Waiting Indication to Light if your phone has a light or Stutter Dial Tone Enter the vm password configured in Step 24 of the VCX voice mail configuration section Note When the extension user accesses vm for the first time this password will need to be changed Click OK Repeat for channels to be configured as FXS ...

Page 35: ...S phone user will dial to use each feature Click OK Repeat for each FXS Channel and FXO if you want the PSTN callers to have these features 13 Click on Save Setup Save and Reboot Once the MultiVOIP is done rebooting it will register to the VXC and you will be able to test the calling patterns allowed Please refer to the MultiVOIP user guide for advanced feature descriptions Contact Multi Tech Tech...

Page 36: ...3 Press 2 4 Enter IP address of the MultiVOIP SS 5 Press to save Logout the Phone 1 Press the Program Button Upper right most button 2 Press 5 3 Press 6 Login the phone 1 Press the Program Button Upper right most button 2 Press 5 3 Press 6 If prompted for password supply Phone Extension Password and press For more information reference the VCX Administration Guide Chapter 5 Configuring Telephone C...