Multitech QuickCarrier USB-D, User Manual

Page 1: ...QuickCarrier USB D MTD MAT1 User Guide ...

Page 2: ...LLULAR COMMUNICATIONS NETWORK WILL BE UNINTERRUPTED TIMELY SECURE OR ERROR FREE NOR DOES MULTITECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR COMMUNICATIONS NETWORK MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES DAMAGES OBLIGATIONS PENALTIES DEFICIENCIES LIABILITIES COSTS OR EXPENSES INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES RELATED TO TEMPORARY INABILITY TO ACCESS A CEL...

Page 3: ...aintenance 11 User Responsibility 12 Vehicle Safety 12 Chapter 3 Getting Started 13 Getting Started Overview 13 Installing a SIM Card 13 Removing a SIM Card 14 Turning the Device On or Off 14 Powering Off or Rebooting a Device 14 Account Activation for Cellular Devices 15 Device Phone Number 15 Cat M1 Device Activation 15 Chapter 4 Using Connection Manager 16 Installing Connection Manager and Conn...

Page 4: ...ying that the Device Detects a Valid SIM Card 26 When the device fails to connect 26 When a call drops 26 Sending Reading and Deleting Messages 27 Sending Text Messages 27 Reading Text Messages 27 Deleting Messages 28 Chapter 7 Regulatory Statements 29 47 CFR Part 15 Regulation Class B Devices 29 Industry Canada Class B Notice 29 International Modem Restrictions 29 Other Countries 30 Chapter 8 Env...

Page 5: ...tation The following documentation is available on the MultiTech website at http www multitech com brands quickcarrier usb d Document Description Part Number QuickCarrier USB D MTD MAT1 User Guide Provides an overview product specifications safety and regulatory information SIM card installation instructions and basic end user operation instructions S000675 USB Driver Installation Guide for LTE De...

Page 6: ...g Power Requirements Operating Voltage 5 volts from USB port Input Power Via USB Bus SMS Short Message Service SMS Text mode and PDU mode per 3GPP TS27 005 set for SMS and CBS cell broadcast Mobile Terminated SMS Mobile Originated SMS Certifications and Compliance EMC Compliance FCC Part 15 Class B Radio Compliance FCC Part 22 FCC Part 24 FCC Part 27 RSS 130 RSS 133 RSS 139 Safety Compliance UL 60...

Page 7: ...PRODUCT OVERVIEW QuickCarrier USB D MTD MAT1 User Guide 7 Dimensions ...

Page 8: ...s described above Signal Strength Description One bar Weak signal Two bars Medium signal Three bars Strong signal Note If the signal strength LEDs are not working as expected and you recently installed or updated device drivers disconnect the device from the USB port for a few seconds and reconnect to the same USB port Note The signal strength LEDs are not preprogrammed However you can change the ...

Page 9: ...PRODUCT OVERVIEW QuickCarrier USB D MTD MAT1 User Guide 9 InRush Current The total inrush charge at power on ...

Page 10: ...of radio frequency RF interference it is important that you follow any special regulations regarding the use of radio equipment Follow the safety advice given below Operating your device close to other electronic equipment may cause interference if the equipment is inadequately protected Observe any warning signs and manufacturers recommendations Different industries and businesses restrict the us...

Page 11: ...terference EMI The FDA helped develop a detailed test method to measure EMI of implanted cardiac pacemakers and defibrillators from cellular devices This test method is part of the Association for the Advancement of Medical Instrumentation AAMI standard This standard allows manufacturers to ensure that cardiac pacemakers and defibrillators are safe from cellular device EMI The FDA continues to mon...

Page 12: ...ce alongside computer discs credit or travel cards or other magnetic media The information contained on discs or cards may be affected by the device Using accessories such as antennas that MultiTech has not authorized or that are not compliant with MultiTech s accessory specifications may invalidate the warranty If the device is not working properly contact MultiTech Technical Support User Respons...

Page 13: ...tware that can communicate with the device such as HyperTerminal Tera Term Kermit or Putty 5 Activate the device Installing a SIM Card To install a SIM Card Warning If the device is connected to a computer or power supply disconnect it Inserting or removing a SIM card with the device powered may harm the SIM card and the device 1 Remove the SIM cover from the back of the device If you have trouble...

Page 14: ...cover to slide it out 2 Slide the SIM card out 3 Replace the SIM cover Turning the Device On or Off This USB powered device does not have a power button Connect the device to a computer s USB port to turn it on After plugging in the device allow 15 seconds to initialize before using Disconnecting it or shutting off the computer turns it off For best practices follow the steps in Powering Off or Re...

Page 15: ...r partner reseller to obtain an account and a SIM card 2 Provide your activation agent with the following a The modem s unique 15 character IMEI number located on the product label b The modem model number for example MTUC MAT1 This number allows the carrier to verify that the modem is approved for operation on their network Important Check your product s label for the correct information to provi...

Page 16: ...the device 5 If installing a serial device refer to Setting Up a Serial Device 6 Once the drivers are installed plug in the device and click Next in the Connection Manager installation window 7 Open Connection Manager 8 In the Settings tab select USB Modem or Serial Modem for your device 9 If you are connecting a serial device confirm that the serial settings match those listed for the device unde...

Page 17: ...he COM port number for the connected device in COM Ports Example COM port is COM31 3 In the Action drop down menu select Add legacy hardware to add a new device 4 Navigate through Add Hardware Wizard a Click Next on the Welcome page b Select Install the hardware that I manually select from a list then click Next c Select Modems then click Next d Check Don t detect my modem I will select it from a ...

Page 18: ... MTD MAT1 User Guide f Click Browse and select the installation folder Example C Program Files x86 Multi Tech Systems Multi Tech Connection Manager g The list of available TELIT models appears Select the model number for your device then click Next ...

Page 19: ...Settings This can happen if the modem was installed while Connection Manager was running Close Connection Manager and reopen it Device is not detected No Device After following the steps to activate your device the Main tab still indicates No Device Try the following steps 1 Click the Settings tab and make sure that the appropriate modem type is selected USB or Serial 2 If you are connecting a ser...

Page 20: ...connect the device MultiConnect Cell USB Modem is not detected 1 Check the Power and LS LEDs on the device If they are not continuously lit then the problem is with the power supply Check the cable and connections 2 USB device Make sure that the device is connected to the PC and that the correct USB cable is in use ...

Page 21: ...d cat Creating a PPP Connection Most recent Linux distributions have GUI tools for creating PPP connections the following instructions are for creating a PPP connection through command line interface PPP support must be compiled into the kernel pppd and chat programs are also required Step 1 Use a text editor to create a peer file containing the lines in the example below Save the file as etc ppp ...

Page 22: ...d line enables logging of debug information and tells pppd to use the peer file referenced by the call option After 20 30 seconds type ifconfig and check whether a ppp interface is listed If it is not then check syslog for pppd and chat events Normally pppd chat logging is written to var log syslog could vary depending on syslog configuration ...

Page 23: ...r sending and receiving email creating TCP UDP Sockets or putting and getting files from an FTP server Related Documentation For additional information refer to the Telit ME910C1 AT Commands Reference Guide P N 80529ST10815A Rev 2 The guide describes command formatting syntax and other basic information Before You Begin Before you begin If you have not done so install any drivers Refer to the USB ...

Page 24: ...ration modes command and online data When you power up the modem it is in command mode and ready to accept AT commands Use AT commands to communicate with and configure your modem They allow you to establish read and modify device parameters and control how the modem works The device can also generate responses to AT commands that help determine the modem s current state If the modem is in online ...

Page 25: ...1 6 to 5 dB 2 8 to 7 dB 3 10 to 9 dB 4 13 to 11 dB 5 15 to 14 dB 6 17 to 16 dB 7 19 to 18 dB 99 Not known or not detectable Note Signal strength of 10 or higher is needed for successful packet data sessions Note For additional information and to verify the device signal strength see ME910C1 AT Command Guide 80529ST10815A Rev 2 Example Example response to AT CSQ CSQ 15 1 Checking Network Registrati...

Page 26: ...t reply with this response verify that the SIM card is properly inserted Note Always insert or swap out a SIM card with the device powered off Swapping the SIM card with the device on could lead to issues such as lack of SIM detection or interaction When the device fails to connect Work through the steps below until your device connects 1 Wait 30 seconds and try again 2 Wait 1 minute and try again...

Page 27: ...recipient s number and your message Enter AT CMGS Your message here where is the recipient s number 3 Send the message Enter CTRL Z The device responds CMGS OK where is the reference number of the sent message For example AT CMGF 1 OK AT CMGS 0001112222 How are you CTRL Z to send CMGS 255 OK Where 0001112222 is the phone number Reading Text Messages To read a text message in text mode 1 Put the de...

Page 28: ...st of deflag options 0 Deletes message in the specified index 1 Deletes all read messages Leaves unread messages and stored device originated messages 2 Deletes all read and sent device originated messages Leaves unread messages and unsent device originated messages 3 Deletes all read messages and sent and unsent device originated messages Leaves unread messages 4 Deletes all messages For example ...

Page 29: ...tions to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Industry Canada Class B Notice This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe B respecte toutes les exigences du Reglement Canadien sur le matériel brouilleur ...

Page 30: ...ries The above country specific information does not cover all countries with specific regulations they are included to show you how each country may differ If you have trouble determining your own country s requirements check with MultiTech s Technical Support for assistance ...

Page 31: ...ct or on its packaging which indicates that this product must not be disposed of with other waste Instead it is the user s responsibility to dispose of their waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve nat...

Page 32: ...it contains a regulated substance that is intended to be released under normal or reasonably foreseeable conditions of use our analysis is that Multi Tech Systems Inc products constitute nonregisterable articles for their intended and anticipated use Substances of Very High Concern SVHC Per the candidate list of Substances of Very High Concern SVHC published October 28 2008 we have reviewed these ...

Page 33: ...ed Biphenyl PBB Polybrominat ed Diphenyl Ether PBDE Printed Circuit Boards O O O O O O Resistors X O O O O O Capacitors X O O O O O Ferrite Beads O O O O O O Relays Opticals O O O O O O ICs O O O O O O Diodes Transistors O O O O O O Oscillators and Crystals X O O O O O Regulator O O O O O O Voltage Sensor O O O O O O Transformer O O O O O O Speaker O O O O O O Connectors O O O O O O LEDs O O O O O...

Page 34: ...有 有害 害 有 有毒 毒物 物质 质 元 元素 素 成 成分 分名 名称 称 铅 铅 PB 汞 汞 Hg 镉 镉 CD 六 六价 价铬 铬 CR6 多 多溴 溴联 联苯 苯 PBB 多 多溴 溴二 二苯 苯醚 醚 PBDE 印刷电路板 O O O O O O 电阻器 X O O O O O 电容器 X O O O O O 铁氧体磁环 O O O O O O 继电器 光学部件 O O O O O O ICs O O O O O O 二极管 晶体管 O O O O O O 振荡器和晶振 X O O O O O 调节器 O O O O O O 电压传感器 O O O O O O 变压器 O O O O O O 扬声器 O O O O O O 连接器 O O O O O O LEDs O O O O O O 螺丝 螺母以及其它五金件 X O O O O O 交流 直流电源 O O O O O O...

Page 35: ...ns 29 dimensions 7 disconnect 24 documentation 5 23 F FCC Notice Class B 29 G general regulatory 30 H hazardous substances 31 host IP stack 24 I Industry Canada Class B 29 install SIM card 13 interférence des radiofréquences 10 L LEDs 8 Linux PPP connection 21 shell commands 21 LTE Cat M1 reference document 5 M maintenance 11 modem 23 safety 10 N network registration check 25 O overview 16 P power...

Page 36: ...1 User Guide sending text messages 27 signal strength verify 24 SIM card 5 install 13 remove 14 specifications 5 sécurité interférences RF 10 T temperatures 5 troubleshooting 19 turn on off 14 U user responsibility 12 V vehicle safety 12 ...