Myenergi ZAPPI-2H07TB-G, User Manual

Page 1: ...Rev 1 2 November 2022 ENGLISH zappi eco smart EV charge point User Manual MODELS ZAPPI 2H07UW G ZAPPI 2H07UB G ZAPPI 2H07TW G ZAPPI 2H07TB G ZAPPI 2H22UW G ZAPPI 2H22TW G ZAPPI 2H22UB G ZAPPI 2H22TB G ...

Page 2: ...ual Boost 16 12 Troubleshooting 17 13 Fault Codes 18 14 Warranty 19 15 Technical Specifications 20 15 1 Performance 20 15 2 Electrical Specifications 20 15 3 Mechanical Specifications 20 15 4 Connectivity 20 15 5 Max Transmitted Power 20 16 Model Variants 21 17 Technical Support 21 Appendix A 22 1 Electric Vehicles Smart Charge Points Regulations 2021 22 1 1 Purpose of the Regulations 22 1 2 What ...

Page 3: ...ectric Vehicles Smart Charge Points Regulations 2021 25 2 1 Purpose of the Regulations 25 2 2 What s changed with zappi 25 2 3 Automatic Firmware Checking 26 2 4 Tamper Detection 26 2 5 AES Encryption 26 2 6 Installer Requirements 27 ...

Page 4: ... regulations come into force To ensure all our zappis are compliant by the date the regulations come into force we will be taking a phased approach with the implementation of certain features For information on how these new regulations may affect you and your myenergi zappi please read the appended information at the back of this manual Appendix A Electric Vehicle Smart Charge Points Regulations ...

Page 5: ...sons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the device by a person responsible for their safety zappi comes in either tethered or untethered variants The untethered version should only be used with a dedicated cable fitted with a Type 2 plug which is complia...

Page 6: ...cally adjust the charge rate in response to available surplus Feature Set 3 charging modes ECO ECO FAST Optimises microgeneration self consumption Works with solar PV wind turbine or micro hydro systems Economy tariff sense input Programmable timer function Charge and event logging Remote control and monitoring add on option Pin code lock function Tap operated display backlight Built in protection...

Page 7: ...Page 7 of 29 ...

Page 8: ...i availability you can connect by following the steps below It is important to connect your zappi to the internet to install the latest firmware and receive any future firmware updates Step 1 Firstly turn on the Access Point by navigating to Menu Other Settings Internet WiFi WiFi Information on your zappi device display If Access Point is showing as Off turn to On Step 2 Once the Access Point is s...

Page 9: ...t in the Detected Networks box and type in your home WiFi s password to connect to your router Step 8 Once complete check WiFi is connected Do this by navigating back to the WiFi Config Menu as you did at Step 1 Check Status is showing as Connected NOTICE If page doesn t load type 192 168 4 1 into your web browser of mobile phone browser to enter WiFi setup screen NOTICE In most cases you should l...

Page 10: ... hub select No as this is your first device which already has a built in virtual hub vHub 3 Enter the Reg S N and Reg code These can be found in your zappi device settings menu Information Page 2 4 Once complete your device will now display in your myenergi account and app Step 3 Customer Details 1 Visit myaccount myenergi com from a web browser 2 Log in with the same credentials used to register ...

Page 11: ...e the menus and alter settings Menu Change charge mode Move up a menu item Increase value Change charge mode Move down a menu item Decrease value Boost Select item Confirm value and move to next setting 5 Integrated Cable Holster tethered units only When not in use the charging cable should be wrapped around the unit and secured in the cable holster tethered units 6 Charging Connection Point untet...

Page 12: ... being generated at this time in kW Note This is displayed only when the CTs are installed either hard wired to the CT inputs of the zappi or wirelessly to a harvi or other myenergi device 5 Lock Icon Operation lock is active 6 Date Time The current date and time 7 Mode Icons These icons indicate that the import limiting is active house Demand Side Response or the eSense input is live e 8 zappi Ic...

Page 13: ... only in this mode that charging will stop if there is not enough surplus power The house in the centre is straight faced as grid electricity is being used by the house 0 9kW in the example shown 9 3 3 Surplus Enough surplus is available and zappi is about to charge the EV A timer is decremented and can be set in the charge settings ECO mode only 9 3 4 Waiting for EV zappi is waiting for the EV to...

Page 14: ...e car started 9 3 8 Charge Complete The EV is fully charged The charge energy used during the last charge is displayed at the bottom right 20 0kWh in this case and the green contribution is also shown 40 in this example 9 3 9 Restart zappi is performing a restart sequence This may happen with some EVs that need to be woken up to start charging after a pause in the charge Charge should start immedi...

Page 15: ...ponse to changes in generation or power consumption elsewhere in the home thereby minimising the use of grid power Charging will pause if there is too much imported power continuing only when there is enough surplus power available The surplus power threshold at which the charge will start or stop can be set using Min Green Level in the ECO Settings of the Charge Settings menu The actual green con...

Page 16: ...r which zappi will revert to ECO or ECO mode This function is useful if you arrive home with an almost flat battery and would like to charge the vehicle immediately to ensure there is enough charge for a short trip if needed The amount of energy delivered to the EV during the boost charge can be changed in the Charge Settings Boost menu When in ECO or ECO mode each press of the button will cycle t...

Page 17: ...ed Devices Devices in the zappi Advanced Settings menu In ECO mode the charge does not start the display is always showing Waiting for Surplus yet the export power is showing correctly Export Margin set too high Check Export Margin setting default is 0W Generation power is always 0kW Generation CT not installed Install generation sensor and connect to one of the CT inputs Alternatively if there is...

Page 18: ...en when the plug is not fully inserted or if it is twisted or pulled from the socket Push the plug fully into the zappi to release the plug then press and hold the button to reset the unit Output Fault Fault code 24 zappi has detected a wrong output voltage e g a voltage has been detected when it should be off Unplug the EV press and hold the button to reset the unit PE Fault Fault code 25 zappi h...

Page 19: ...appi unit is too hot the output is switched off Make sure that the zappi is properly ventilated e g has not been covered Charge will resume once the unit has cooled down again Voltage Mismatch Fault code 32 The output voltage detected by zappi and the built in protection components is not the same Unplug the EV press and hold the button to reset the unit Charge Blocked zappi has detected that the ...

Page 20: ...C S earthed electrical system 15 2 Electrical Specifications Rated Power 7kW 1 phase or 22kW 3 phase Rated Supply Voltage 230V AC Single Phase or 400V AC 3 Phase 10 Supply Frequency 50Hz Rated Current 32A max Standby Power Consumption 3W Economy Tariff Sense Input 230V AC sensing 4 0kV isolated Wireless Interface 868 MHz 915 MHz A units proprietary protocol for wireless sensor and remote monitorin...

Page 21: ...te ZAPPI 2H22UB G 22kW 3 Phase Untethered Black ZAPPI 2H22TB G 22kW 3 Phase Tethered Black Designed to permit installations compliant with IET Wiring Regulations BS 7671 2018 Amendment 1 2020 and the Electricity Safety Quality and Continuity Regulations 2002 and BS 8300 2009 A1 2010 17 Technical Support If you experience any issues with your zappi post installation please contact our Technical Sup...

Page 22: ...y of up to 10 minutes before your vehicle starts and stops charging This could be a few seconds or it could be up to the full 10 minutes This is necessary to ensure everyone does not overload the grid by starting to charge or ending a charge at the same time The Randomised Delay can be overridden if necessary See 1 3 2 for further details Smart Scheduling To comply with the smart charging regulati...

Page 23: ...n help you spend less on your electricity By charging in off peak hours your electricity tariff may be cheaper 1 4 4 Changing the set schedule If the default schedule does not suit your requirements or your electricity tariff s off peak hours differ from the schedule set you can amend your schedule at any time from the zappi menu or within the myenergi app To adjust your schedule in the app naviga...

Page 24: ...will be able to view a record of charge logs for the last 13 month period This function will begin from 30th June 2022 so the earliest time you will see the whole 13 months will be from July 2023 or 13 months from when your device was connected to the internet The charge logs will tell you when the charge started when the session ended and the duration of each session To view your logs log into yo...

Page 25: ...ation is secure from increasingly sophisticated attacks 2 2 What s changed with zappi The following features have been added to all zappis to comply with the Electric Vehicles Smart Charge Points Regulations 2021 Schedule 1 from 30th December 2022 Set up Wizard The set up wizard at power up has been changed to ensure smoother initial set up This includes internet connection and firmware updates up...

Page 26: ...that it has been tampered with 2 5 AES Encryption To protect your data from eavesdroppers zappi uses Advanced Encryption Standard AES to securely communicate throughout your home and across the internet Linked devices will communicate via AES and communication between your devices and the internet will also be via AES For customers with older myenergi devices that don t have the compatibility to c...

Page 27: ...uides smart charge point regulations explained The installer should ensure they are fully aware of and understand how the regulations affect them and what they are required to do to ensure they comply These regulations should be monitored for any future updates For further information or to view the current Electric Vehicles Smart Charge Points Regulations 2021 visit https www legislation gov uk u...

Page 28: ...Page 28 of 29 ...

Page 29: ...Page 29 of 29 myenergi Designed and manufactured in the UK by myenergi Ltd Pioneer Business Park Faraday Way Stallingborough Grimsby DN41 8FF T 44 0 333 300 1303 E sales myenergi com W myenergi com ...