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DME

USER GUIDE

For Technical Assistance

Please Phone: (07) 5596 5128

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Summary of Contents for DME

Page 1: ...DME USER GUIDE For Technical Assistance Please Phone 07 5596 5128 ...

Page 2: ...Page 2 National Communications INSTALLATION DIAGRAM ...

Page 3: ...th no interaction by the user DME does this by connecting to the Internet through the customers network Where this is not possible DME can connect direct to a dedicated broadband modem ADSL or CABLE installed separately at a site DME uses DHCP and FTP technology to simplify installation and ongoing Firewall access Once installed DME will check for Message updates at programmed intervals anddownloa...

Page 4: ...over Flash cards is quick and easy and provides a convenient backup method should an Internet connection not be available Flash cards are completely non volatile which means that your message is not lost in transport or when power is lost The Flash Card can be overwritten many times without any deterioration in quality Messages are copied to the Flash card via an SD SD HC Flash card drive fitted t...

Page 5: ...start at the beginning of the file or if there are other MP3 files loaded onto the card it will start playing the Next Message followed sequentially by all other messages loaded onto the card Once all Messages have played it will start again playing the First Message and repeat the cycle TIME PROGRAMMED FILES If Message Time Programming is used DME will only play time valid files which are those f...

Page 6: ... this is the simplest and most reliable method because it avoids most potential Network Security Firewall issues With the FTP method DME makes an outgoing connection from the customers network to a remote FTP Server This type of connection is free from most of the complex and ever changing settings associated with an Incoming connection to a customer network necessary to provide network security D...

Page 7: ...SAGE ON HOLD INSTALLATION This involves connecting DME to a Telephone System On Hold Port using a Line Isolation Unit Please refer to pages 8 9 2 NETWORK INSTALLATION This involves connecting DME to the Customers Network or a dedicated Broadband Router if a separate Internet connection has been arranged Please refer to page 10 ...

Page 8: ...o the 3 5mm Audio Output connector of your DME unit Note If the existing LIU does not use a 3 5mm Audio Plug then you will need to replace the existing LIU with a new LIU which has a 3 5mm Audio Plug These are available from National Communications ph 07 55965128 4 Power Connection A 12VAC 1A power adaptor is supplied with your unit This must be connected to an electrical power outlet which is swi...

Page 9: ...ug connection and a 3 5mm audio connector must be used to connect the audio output from your DME unit to the ON HOLD input port of your telephone system This is an ACMA safety requirement Note Some Telephone Systems may use an RCA or a 3 5mm audio socket for their ON HOLD connection port If this is the case you will need to use an LIU fitted with the appropriate plug LIU s with all connection type...

Page 10: ...ing Direct to the Network Switch Direct to the Internet Router Direct to the Broadband Modem An existing Network Extension 5 Connect the other end of the Network Cable to the Network port located on the rear panel of DME see diagram on page 2 6 Turn On or Connect Power to your DME A 12VAC 1A power adaptor is supplied with your unit This must be connected to an electrical power outlet and switched ...

Page 11: ...ove the Audio Connection from the AUDIO OUT port on the back of your unit If you can hear your message through the speaker located within DME everything is fine and you can now re insert the Audio Connection to the AUDIO OUT port on the back of your unit If you CANNOT hear your message through the speaker located within DME 1 If the Display of DME is blank check or change your power connection unt...

Page 12: ...ement about the nature of the problem This Warranty shall not apply to any unit which has been subject to alteration modification abuse negligence accident external voltage lightning surge or used in any manner contrary to these instructions The obligation is solely to repair or replace the product The warrantor is not liable for any incidental or consequential damages due to such defects The user...

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