NComputing L230, User Manual

Page 1: ...dows Server 2003 R2 SP2 and Server 2008 R1 SP2 Except for the vSpace Version numbers at the top of the installer window frames the installation screens are generally identical for both products Unless...

Page 2: ...a computer and may not support all software applications especially high resolution graphics applications or 3D games that are designed to be supported by stand alone computers Similarly it may not s...

Page 3: ...Registration Process 24 Uninstallation 25 Updating the vSpace Software 25 Using the access device 26 Configure the Access Device 26 The access device screen 26 Using the vSpace Management Console 30 S...

Page 4: ...C too cold below 0 C or too wet above 85 relative humidity Avoid any severe impacts to the product Make sure that the product is not exposed to direct sunlight or any hot machinery Please keep the pr...

Page 5: ...pment off and on the user is encouraged to try and correct the interference by one or the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment an...

Page 6: ...supported simultaneously Conceptual Diagram Features The L series access devices do not have a CPU hard drive or CD ROM yet most users find it indistinguishable from a full PC environment since it ru...

Page 7: ...software are defined by both the NComputing vSpace software EULA and the applicable Microsoft Software License Agreement or EULA For more information on licensing with Microsoft operating systems see...

Page 8: ...software attempts to connect via the Internet to compare the software version on the CD with the latest software version on the NComputing server This check for the latest software version should wor...

Page 9: ...ude KMSERVC EXE BOOTSRV EXE KMMSG EXE KMUPDATE EXE KMREGWIZ EXE Within the Exceptions tab of the Windows Firewall the ports that need to be opened are TCP Protocol 27605 27615 3581 3597 3645 3646 3725...

Page 10: ...ick on the Next button At the Choose destination location screen you can install to the default location or you can choose a different location When you are finished click on the Next button At the Ch...

Page 11: ...recommend you leave the box unchecked Review your selections and click on the Next button or You then have the opportunity to select whether or not to install the vSpace admin console on this system...

Page 12: ...ll continue without bringing up the user administration screen Note It is recommended that all users have their own user accounts to enable control of their own settings If you click on the Yes button...

Page 13: ...rtunity to display and read print the latest readme file This file normally contains notes specific to the version of vSpace you have just installed Then select whether or not to immediately restart t...

Page 14: ...r or some other network connection method When registering the software all the access devices must be connected to the host PC using Ethernet Network connection Note If the network is configured to u...

Page 15: ...static IP address If you setup the access device to use a dynamic IP address you don t need to enter anything as the IP address Click on the Save button If you setup the access device to use a static...

Page 16: ...mount to the back of the monitor as in the following pictures This picture above shows the monitor mount attached to the back of the monitor with the four silver screws Note that the black attachment...

Page 17: ...cture shows the mounting collar holding the access device in place with the four black screws The above picture shows the L130 on the mounting bracket secured with the mounting collar and all cables c...

Page 18: ...indows Start menu At any time during the registration process you can click on the Cancel button and the process will be cancelled or you can use the Back button to return to previous screens in the r...

Page 19: ...structions below Otherwise skip to the section titled Offline Registration If you want to online register your software and L series access devices leave the Register radio button selected and click N...

Page 20: ...ces will be registered all devices shown in this list will be registered Before the registration wizard communicates with the registration server you will get the following Summary screen showing all...

Page 21: ...e the Registration results screen Be sure to click the check box for the Register future L series devices in the background option if you want vSpace to automatically register any unregistered L serie...

Page 22: ...e offline registration you again select the Register option and click Next At the Customer Data screen if the data fields are not already populated enter the registered user s relevant information Eac...

Page 23: ...he Create activation file field but you must click on the Select button to navigate to the directory where you wish to store the offline registration data file The window below shows the navigation sc...

Page 24: ...tion If the data is correct click on the Register button or click Back if you wish to change any of the information Then email the created txt file to registration ncomputing com You can copy the txt...

Page 25: ...avigate to the disk directory where you have stored the returned license activation file Click Select to do the navigation and click Open once you have located the correct license file Then click Next...

Page 26: ...ration process you can update the vSpace software directly over the Internet by selecting VSPACE Internet Update from the Start menu Note If the Enter Password window appears enter the vSpace administ...

Page 27: ...fo button brings up a window to view the following information about the access device Version the version of firmware running on the access device Build The build number of the firmware running on th...

Page 28: ...the tabs and closes the window This brings the user back to the host PC list The Cancel button discards all the changes made in the tabs and closes the window This brings the user back to the host PC...

Page 29: ...it button to view and change its settings Select a profile and click on the Enable Disable button to enable or disable the profile The first profile is called Autodetection Unlike the other profiles i...

Page 30: ...n the access device connects to a host PC using that profile You can set the resolution color depth and frequency For example you can choose a resolution of 1024x768 at a color depth of 16 bits The Mo...

Page 31: ...turning it off and on Certain changes in the vSpace software require a firmware update in each access device connecting to it NComputing notifies customers when a firmware update is required by a giv...

Page 32: ...ing message will be shown on the administrator s console session recommending a software update be applied to the NComputing vSpace software The administrator warning message will be shown every time...

Page 33: ...ttings for the host PC Sessions The Sessions item shows information about all the sessions currently active on the vSpace software By clicking on a session in the left window pane you will see two tab...

Page 34: ...the session connection status The Client connection field shows the UTMA session and the IP address of the access device used The Display Id field shows the access device s display ID The Hardware Id...

Page 35: ...n the same network To view a session s screen select the session and click on the View Station button When viewing a session s screen you may select whether or not to control the mouse and keyboard re...

Page 36: ...ximum number of sessions the vSpace software is configured to support This number includes the host PC This setting is read only Current number of sessions Displays the number of active sessions This...

Page 37: ...a defined period of time If this feature is turned off set to No or 0 when any access device drops its connection the connection remains active on the host When the user reconnects their disconnected...

Page 38: ...lable on the L200 L230 In the USB Device Assignment s tree item you can control connections between USB ports on the host and vSpace sessions To use this function navigate the tree to select a USB por...

Page 39: ...button changes to the USB Device assignments are saved To discard changes simply navigate to another tree item or close the console without clicking on the Apply button Software Settings LAN The Softw...

Page 40: ...ices tree item there is a table in the right side of the window that contains information about each access device There is a very wide variety of information available for each access device Clicking...

Page 41: ...e second is the access device s group membership You can add the access device to a group or multiple groups by clicking the Member of Groups button and adding the groups to the list The third is enab...

Page 42: ...oses You can use groups to organize your access device records by any criteria Access devices can belong to as many groups as necessary Right clicking on the UTMA UTSA Device Group s tree item will br...

Page 43: ...instructions No Terminal Server found message This occurs when the access device is set to find the host PC and it does not find the host PC where the vSpace software is installed Make sure the vSpace...

Page 44: ...host PC or network equipment Check the Host PC or the network equipment when this message appears and restart the Host PC and access device Unless the Host PC is rebooted existing data in the Host PC...

Page 45: ...normally vSpace is enabled and running but a minor system module inconsistency has been noted Please check NComputing online Knowledge Base for any recommended software update vSpace has been disable...

Page 46: ...net Protocol IP addresses in an organization s network Without DHCP the IP address must be entered manually at each computer in an organization and a new IP address must be entered each time a compute...

Page 47: ...the MAC Media Access Control address is your computer s unique hardware number On an Ethernet LAN it s the same as your Ethernet address When you re connected to the Internet from your computer a corr...

Page 48: ...s are on independent subnets An access device can run in this mode but it can only download firmware updates when it is on the same subnet as the host PC Q When I start my access device why does it no...