NEC ITK-32TCGS-1, Quick Start Manual

Page 1: ...Quick Start Guide UNIVERGE BLUE CONNECT NEC ITK 32TCGS 1 ...

Page 2: ...WELCOME TO UNIVERGE BLUE CONNECT ...

Page 3: ...What s in the box NEC ITK 32TCGS 1 A ITK 32TCGS 1 Base Handset A T42G 1 ...

Page 4: ...ght position Fig B A B Connect Cables Please follow the diagram to install your phone Once plugged in the and start to work phone will automatically download its configuration The voicemail box will be functional with a default greeting 1 Connect an Ethernet cable to the LAN port on the phone and connect the other end to your network Fig A 2 Insert the RJ 9 handset connector into the Handset port o...

Page 5: ...e Disable 6 Press 2 for Enable 7 Press the Home button to return to the main menu Connect a Headset To connect a headset 1 Insert the RJ 9 headset connector into the HEADSET port on the back of the phone The phone will now pick the headset as the default communication method when placing and answering phone calls To return the phone to non headset mode follow the steps in Configure a Headset and s...

Page 6: ...teady red for message waiting If missed call notification for the call indicator lamp is enabled the lamp flashes for incoming calls and missed calls including missed calls where someone has left a voice mail The lamp only display steady red if you still have messages waiting after you have cleared your missed calls Reference Number Feature Feature Description 1 2 3 4 5 7 12 8 9 10 11 6 ...

Page 7: ...f you do not have a headset attached to the phone the audio will go through the speaker on the phone You can also press this key to answer a waiting call Mic key Menu key Press key to mute the microphone The LED on this key flashes when the microphone is muted Press the key again to un mute the microphone Press this key to access the features and settings provided on the local telephone menu such ...

Page 8: ...ersonal options 4 Select option 1 to record your voicemail greeting 5 Follow the voice prompts to record and check your greeting CHANGING THE PIN FROM THE PHONE 1 Press the Voicemail soft key 2 Enter the PIN provided to you by your Administrator followed by the key 3 Select option 3 for personal options 4 Select option 2 to change your PIN 5 Enter the new PIN when prompted Press when done 6 ...

Page 9: ... are already on a call 1 Press the Hold button 2 Press the More soft key 3 Press the New Call soft key The original call is put on hold 4 Dial an extension or telephone number 7 ANSWERING AN INCOMING CALL On the Handset Pick up the handset to answer the call On a Headset Press the Headset button On Speakerphone Press the Speaker button or the Answer soft key to answer the call ...

Page 10: ...e call press the Mute button 2 To un mute the microphone press the Mute button again 8 TRANSFERRING CALLS Blind Transfers 1 While on a call press the Transfer line key 2 Press the Blind line key 3 Dial an extension or telephone number 4 The call is automatically transferred Attended Consultative or Warm Transfers 1 While on a call press the Transfer line key 2 Dial an extension or telephone number...

Page 11: ...d Call 9 1 Press the first line key The line key will begin blinking 2 Press the Reject soft key to immediately send the caller to voicemail While on a call press the Up and Down cursor pad buttons to adjust in call volume on the phone Ringer Volume While the phone is not in use press the Up and Down cursor pad buttons to adjust ringer volume on the phone VOLUME ADJUSTMENT In Call Volume VOICEMAIL...

Page 12: ...p Call Pickup From any phone dial 97 and the Group number that the call is ringing or select the Call Pickup from specific Pickup Group programmed previously via Control Panel To Pickup a Call from any Station Any Call Pickup From any phone dial 96 to answer a call of any ringing station or select the Call Pickup Any company call programmed previously via Control Panel CALLFLIP To Transfer a Call ...

Page 13: ...les a user to add the Park Extensions to line keys for accessing the parked call as well as a visual indication of the parked call CALL OR TRANSFER DIRECT TO AN EXTENSION S VM BOX To Leave a VM message by calling and extension s VM Box Direct To Transfer a Caller to Leave a VM message in the extension s VM Box Direct Quick Transfer to VM Dial and the extension number you want to leave the VM for W...

Page 14: ...ed 4 If you decide not to complete the conference then the call can be terminated by pressing the EndCall soft key 5 If you want to switch between each party before the conference is established you can use the Shuttle soft key 6 You can complete the conference by pressing the Conf soft key Hang Up while conferencing 1 If you are establishing a conference call and want to hang up on the person you...

Page 15: ...ecorded Administrators can choose whether to enable or disablea call recording announcement based on their state s requirements If enabled Your call is being recorded plays when you start recording CALL HISTORY The phone stores call information of the most recent 50 calls displaying the newest entries first For multiple phone calls from the same telephone number the most recent time and date infor...

Page 16: ...al an Entry from Call History Once the entry is highlighted you can call the contact by simply going off hook on handset speaker or headset if enabled or by selecting the soft key 1 When an entry is highlighted press the soft key 2 Select 2 for Directory Add 3 Select the soft key if the info does not need any changes 4 If changes are required select the portion of the entry to change by using the ...

Page 17: ...y Using Personal Contacts 1 Press the soft key 1 Use the touch screen display to scroll through the Personal Contacts 2 You can select the entry via the touch screen display to view the details for that entry 3 This displays the name and number for the entry along with the Speed Dial and Monitor settings 4 You can also call the entry by selecting the soft key or you can Edit or Delete the entry by...

Page 18: ...s 5 Use the telephone keypad to enter a phone number for the entry and press the soft key 6 Use the telephone keypad to enter a Speed Dial number if desired for the entry and press the soft key Note ONLY digits and are accepted as numerical input in a Speed Dial 7 If you have set a Speed Dial Key number for this entry set the monitor settings for this entry and press the soft key 8 Press the soft ...

Page 19: ...NEC ITK32TCGS1 QS 001 NEC Corporation 1994 2020 http kb univerge blue main We are here to help ...