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©2017 Charter Communications. All Rights Reserved. Not all products, pricing and services are available in all areas. Pricing and actual speeds 

may vary. Restrictions may apply. Subject to change without notice. 

Last Update: 2017-06-13

About Spectrum Enterprise: 

Spectrum Enterprise is a division of Charter Communications following a merger with Time 
Warner Cable and acquisition of Bright House Networks. Spectrum Enterprise is a national 
provider of scalable, fiber technology solutions. The Spectrum Enterprise portfolio includes 
networking and managed services solutions, including Internet access, Ethernet and Managed 
Network Services, Voice, TV and Cloud solutions. Our industry-leading team of experts works 
closely with clients to achieve greater business success. 

About this document: 

Spectrum Enterprise assures IP PBX compatibility by conducting interoperability testing to 
ensure any potential compatibility issues have been resolved prior to installation. Please review 
the IP PBX configuration instructions in this guide prior to your installation date.  

Be advised that this document may contain references to Time Warner Cable Business Class. 
All references to Time Warner Cable Business Class, TWCBC or TWC should be read as 
Spectrum Enterprise. 

Thank you, 

Spectrum Enterprise 

Spectrum Enterprise SIP Trunking Service 

NEC UNIVERGE SV9300 V3.2.1+

 

IP PBX Configuration Guide 

Summary of Contents for Univerge SV9300

Page 1: ...access Ethernet and Managed Network Services Voice TV and Cloud solutions Our industry leading team of experts works closely with clients to achieve greater business success About this document Spect...

Page 2: ...SIP Trunk Programming Guide for Spectrum Enterprise NDA 31837 Issue 1 0 SV9300...

Page 3: ......

Page 4: ...n is the property of NEC Corporation of America and shall not be reproduced without prior written approval of NEC Corporation of America UNIVERGE is a registered trademark of NEC Corporation All other...

Page 5: ......

Page 6: ...ion 2 NEC PBX Configuration 3 2 1 Prerequisites 3 2 1 1 SIP Trunking Information from SIP trunk provider 3 2 1 2 NEC UNIVERGE SV9300 3 2 1 3 Installation Worksheet 3 Section 3 SV9300 Programming 5 3 1...

Page 7: ...__________________________________________________________________ ii Table of Contents ___________________________________________________________________________________ 3 12 Caller ID Display 31 Se...

Page 8: ...M 30 SIP Trunk Port Settings continued 13 Figure 9 CM 35 SIP Trunk Route Settings 14 Figure 10 CM 35 SIP Trunk Route Settings continued 15 Figure 11 CM 35 SIP Trunk Route Settings continued 16 Figure...

Page 9: ...0 172 DID Digit Conversion Settings 28 Figure 23 CM 7690 DID Digit Conversion Settings continued 29 Figure 24 CM 76 DID Digit Conversion Settings continued 30 Figure 25 CM 08 Basic Services Caller ID...

Page 10: ...nal Technical Assistance Center NTAC For complete details on using SIP trunks with the SV9300 refer to the SV9300 System Manual For complete details on using DID features refer to the DID feature in t...

Page 11: ...rements and programming are completed with as much information as possible before scheduling an activation appointment with your SIP trunk provider 1 5 Limitations The following limitations apply Faxi...

Page 12: ...formation from SIP trunk provider Primary SIP Proxy Server IP Address and SIP account information Number Plan if applicable for the Point to Point Connection Trunking DID s The DID s are forwarded to...

Page 13: ...Type and Speed WAN IP Address WAN Subnet Mask WAN Gateway IP Address LAN Side LAN IP Address for SIParator or EdgeMarc LAN Subnet Mask LAN IP Address for SV9300 VLAN ID PBX Information Model Firmware...

Page 14: ...runking service 3 1 System Version and License Check Values shown are for example purposes only Your actual IP values will be determined by your local LAN administrator After connecting check the SV93...

Page 15: ...Issue 1 0 Spectrum Enterprise 6 SIP Trunk Programming Guide Figure 2 CM F88 SIP Trunk Port Licenses...

Page 16: ...Trunk Channels then click Read to get the current data settings 2 FD 00 Enter SV9300 VoIPDB IP Address FD 01 Enter SV9300 VoIPDB Subnet Mask FD 02 Enter SV9300 VoIPDB Default Gateway Address 3 FD 10 S...

Page 17: ...ptional FD 70 Enter global IP Address optional If more than 1 profile is used enter global IP address in CM BA139 The IP addresses shown are example only and will depend on the network for the global...

Page 18: ...300 must be reset in order for the change to take effect Command Line Example Unit 01 CM 0B101 60 216 136 95 2 Unit 01 Primary DNS Server Address CM 0B101 61 64 132 94 250 Unit 01 Secondary DNS Server...

Page 19: ...en click Read to get the current data settings 2 FD 00 Enter VoIP IPPAD IP address FD 10 Select number of VoIP IPPAD channels 3 FD 40 Change this port only if recommended 31000 was changed for test en...

Page 20: ...am 1 Select SV9300 Main Remote Unit No accommodating SIP Trunk Channels then click Read to get the current data settings 2 Enter Trunk Numbers used for the voice channels 3 Click Apply Figure 6 CM 100...

Page 21: ...button to get the current data settings 2 YY 00 Assign the same Trunk Route Number to each voice channel If multiple SIP trunk servers are in service separate routes must be used for each server 3 Cli...

Page 22: ...s i e trunk 001 CIC 001 trunk 002 CIC 002 For each SIP trunk server CICs will start at 001 i e SIP trunk server 1 uses CICs 001 002 and SIP trunk server 2 will use CICs 001 002 3 Click Apply Figure 8...

Page 23: ...d to voice channels and click the Read button to get current data settings 2 YYY 000 Select 00 for SIP trunk service 3 YYY 004 Select 2 for SIP trunk service 4 YYY 009 Select 03 for SIP trunk service...

Page 24: ...tton to get current data settings 2 YYY 018 Select 0 for DID digit conversion YYY 020 Select 15 for SIP trunk service 3 Click Apply Figure 10 CM 35 SIP Trunk Route Settings continued Command Line Exam...

Page 25: ...ct 0 for SIP trunk service YYY 091 Select CCH used for SIP trunk CCH 00 should not be assigned for SIP trunk P P CCIS must used CCH 00 Assign a different CCH to each SIP trunk server voice route 3 Cli...

Page 26: ...the Read button to get current data settings 2 YYY 161 Enter DiffServ code in hexadecimal for SIP trunk voice packets RTP stream Example 2E Expedited Forwarding 3 Click Apply Figure 12 CM 35 SIP Trunk...

Page 27: ...ion team 1 Select Incoming Trunk Route 2 Select Outgoing Trunk Route and click the Read button to get current data settings 3 Select 0 to allow route to route connection Allow route to route connectio...

Page 28: ...get current data settings 2 YY 01 Assign an arbitrary Originating Point Code The same originating point code can be used for each SIP trunk server 3 YY 02 Assign an arbitrary Destination Point Code D...

Page 29: ...ile Number 3 YY 77 Select this to send a manual registration This setting is not applicable for this carrier test leave at default 4 YY 78 Select Unit No accommodating SIP trunk channels 5 Click Apply...

Page 30: ...determined by your implementation team 1 Enter Destination Point Code assigned by CMA7 YY 02 and click the Read button to get current data settings 2 Y 0 Select CCH assigned to destination point code...

Page 31: ...rrent data settings 2 YY 04 10 Enter ToS DiffServ code in hexadecimal for SIP trunk control SIP packets Vendor will advise if this setting is required 3 YY 21 Select SIP trunk CODEC List YY 22 Select...

Page 32: ...payload Port 5060 CM BA04 00 15 Default QoS assigned by CM BA YY 10 CM BA10 00 None DiffServ AF32 CM BA21 00 7 Programmable CODEC List CM BA22 00 3 40ms Payload CM BA25 00 0 DNS Query is provided CM B...

Page 33: ...Enterprise will provide the information for these settings 1 Select SIP Trunk Profile Number assigned by CM35 YYY 091 and click the Read button to get current data settings 2 YY 53 Select 03 for out o...

Page 34: ...pply 1 Select SIP Trunk Profile Number assigned by CM35 YYY 091 and click the Read button to get current data settings Command Line Example CM BA53 00 03 Out of Band DTMF RFC2833 CM BA55 00 7 No Ident...

Page 35: ...querying DNS server YY 97 Select response message when all trunks are busy 4 Click Apply Command Line Example CM BA86 00 1 P Preferred Identity CM BA90 00 3 SIP Response Timer 32 Seconds CM BA91 00 7...

Page 36: ...blank in the initial invite 6 YY 135 Select 0 to receive called party number from the to header SIP invite Change only if requested otherwise leave at default This setting is not applicable for this...

Page 37: ...Number assigned to voice channels and click the Read button to get current data settings 2 YYY 170 Select 0 to use DID Development Table 1 YYY 171 Select the number of digits to be converted YYY 172...

Page 38: ...converted and click the Read button to get current data settings 2 Enter DID conversion block number 3 Click Apply Figure 23 CM 7690 DID Digit Conversion Settings continued Command Line Example DID 21...

Page 39: ...and click the Read button to get current data settings 2 YY 01 04 Enter DID destination for the required system modes 3 Click Apply Figure 24 CM 76 DID Digit Conversion Settings continued Command Line...

Page 40: ...es only Your actual values will be determined by your implementation team 1 Click the Read button to get the current settings 2 FD 379 Select 1 to provide Caller ID display 3 Click Apply Figure 25 CM...

Page 41: ...pply 1 Select station Service Restriction Class A and click Read to get the current data settings 2 YYY 400 Select 1 or 7 to display both name and number simultaneously Figure 26 CM 08 Basic Services...

Page 42: ...y name 4 FD 186 Select calling party number sending option 5 Click Apply Command Line Example CM 15400 15 7 Default Caller ID Number on Upper Line Name on Middle Line Figure 28 CM 8A LCR Development T...

Page 43: ...2 Test an outgoing call to an international number Check for ringback 2 way audio and quality 3 Test an outgoing call lasting more than 15 minutes 4 Test multiple call concurrences on outgoing calls...

Page 44: ...IP Address Note WAN IP Address and Contact Provider One Way Audio NEC Configuration Check NEC Configuration Echo Excessive Delay Check LAN and WAN for high latency Echo Cancellation Issue Check Echo...

Page 45: ...Route Number 01 CM 3000 003 01 Voice Trunk Route Number 01 CM 3000 004 01 Voice Trunk Route Number 01 CM 3035 001 001 Assign CIC to Channel 1 CM 3035 002 002 Assign CIC to Channel 2 CM 3035 003 003 As...

Page 46: ...when all trunks are busy 488 Busy Here CM BA117 00 1 Default Digit Addition Deletion Not Provided CM BA119 00 NONE Default G 711 Pass Through Fax Only set when using T 38 Fax CM BA121 00 01 CODEC List...

Page 47: ...ault Provide Caller ID Display CM 08 603 0 Caller ID Display on Analog Terminal CM 15400 15 7 Default Caller ID Number on Upper Line Name on Middle Line CM 8A5000 176 15 Default Follow CM 8A5xxx 186 S...

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