NetComm NB1200, Quick Start Manual

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Page 2: ...3 Connecting to the internet 11 Windows Me 12 Step 1 Loading the drivers and connecting your modem 12 Step 2 Restarting Windows 13 Step 3 Connecting to the internet 13 Windows 98 14 Step 1 Loading the drivers and connecting your modem 14 Step 2 Restarting Windows 15 Step 3 Connecting to the internet 15 Advanced Setup 17 Un installation 20 System Tray Icon 21 Trouble Shooting Diagnostics 22 Result ...

Page 3: ...kly connect to the internet For more detailed information on the ADSL modem please consult the User Guide contained in Adobe Acrobat format on the CD ROM provided Important We recommend that you read this guide in full before inserting the CD ROM or connecting up your ADSL modem The CD ROM is configured to auto run and will start installing drivers with standard settings once inserted ...

Page 4: ...package are a NetComm NB1200 ADSL modem an Installation CD ROM a Double Adaptor an Old Style Telephone Adaptor a Microfilter a ADSL Line Cable a USB Cable Note An Old Style telephone adaptor is supplied with your ADSL Modem If you have an Old Style wall socket you will need the adaptor to connect the Double Adaptor or ADSL Modem ...

Page 5: ...ce the most common settings used by Australian Internet Service Providers ISPs have been preconfigured If your ISP uses settings other than the standard settings you should install the modem using the Advanced installation see page 17 The standard settings are Setting type Setting used in Standard set up VPI 8 VCI 35 Encapsulation PPPoA Framing LLC ...

Page 6: ...one micro filter for each phone device Splitters may be installed when your ADSL line is installed or when your current phone line is upgraded to ADSL If your telephone line is already split you will not need to use a microfilter check with your ADSL service provider if you are not sure Each micro filter is connected in line with your telephone or fax machine so that all signals pass through it Te...

Page 7: ...re before connecting your modem In the Standard set up the most common ADSL settings are selected by default for installation All you need to provide is your Username and Password If your Internet Service Provider ISP uses a configuration that differs from the defaults given on page 5 then we recommend that you run the Advanced Setup described later in this guide Windows XP Step 1 Loading the driv...

Page 8: ...necting your modem After Windows has restarted connect your ADSL line to the line socket of the modem Connect the USB cable to your computer s USB port and then to the USB socket at the rear of the modem Your computer will detect the modem and start creating a dialup networking account This may take a few minutes You may be prompted to authorise the addition of unsigned drivers to your system Clic...

Page 9: ... internet To connect to the internet double click the Shortcut to NetComm ADSL icon The Dial up networking window will appear Enter your User Name and Password as supplied by your ISP Click Dial Your connection will be confirmed by a Connection Complete window or small system tray icon near the clock You are now connected to the internet and can launch internet applications such as a web browser ...

Page 10: ...he driver software will autolaunch and the installation will begin When the licence screen appears click Yes to continue with the installation Once installation is complete you will be prompted to restart your computer Click OK Step 2 Connecting your modem After Windows has restarted connect your ADSL line to the line socket of the modem Connect the USB cable into your computer s USB port and then...

Page 11: ... complete a shortcut icon will appear on your desktop named Shortcut to NetComm ADSL Step 3 Connecting to the internet To connect to the internet double click the Shortcut to NetComm ADSL icon The Dial up networking windows will appear Enter your User Name and Password as supplied by your ISP Click Dial Your connection will be confirmed by a Connection Complete window or small system tray icon nea...

Page 12: ... will autolaunch and the installation will begin When the licence screen appears click Yes to continue the installation When the Process is going on screen appears connect the USB cable into your computer s USB port and then into the USB socket at the rear of the modem Windows will detect your modem and launch the new hardware wizard Note You may need to insert your original Windows Me CD ROM as s...

Page 13: ...ific settings Connect your ADSL line to the line socket of the modem Step 3 Connecting to the internet To connect to the internet double click the Shortcut to NetComm ADSL icon the Dial up networking window will appear Enter your User Name and Password as supplied by your ISP Click Connect Note Do not delete the phone number P8 35 Your connection will be confirmed by a Connection Complete window Y...

Page 14: ...rt Windows and log in Insert your CD ROM The driver software will autolaunch and the installation will begin When the licence screen appears click Yes to finish the installation When the Process is going on screen appears connect your USB cable from the computer to the modem Windows will detect your modem and you may need to insert your original Windows 98 CD ROM as supplied by Microsoft and click...

Page 15: ... computer now and click OK Step 2 Restarting Windows Once Windows has restarted you may be prompted to set your country specific settings Connect your ADSL line to the line socket of the modem refer to page 6 for details Step 3 Connecting to the internet To connect to the internet double click the Shortcut to NetComm ADSL icon The Dial up networking windows will appear ...

Page 16: ...your User Name and Password as supplied by your ISP Click Connect Note Do not delete the phone number P8 35 Your connection will be confirmed by a Connection Complete window You are now connected to the internet and can launch internet applications such as a web browser ...

Page 17: ...consult your ISP if you are unsure Setting type Choices VPI Number 0 255 VCI Number 0 65535 Encapsulation PPPoA PPPoE RFC1483 Framing LLC VC MUX NULL 1 To run Advanced Setup browse the CD ROM without running the Autolaunch feature Open My Computer right click on the CD ROM drive and choose Open as shown below 2 Double click the Advanced icon which will launch the Advanced setup software 3 The Soft...

Page 18: ...www netcomm com au Rev 1 YML626 Page 18 NB1200 ADSL USB Modem 4 Enter your Protocol VCI and VPI choices as supplied by your ISP Click Next 5 Choose your Framing Type as supplied by your ISP Click Next ...

Page 19: ...8 and Windows Me users will need to connect the modem when the Process is going on box appears before the restart process Windows XP and Windows 2000 users will need to wait until after the computer has restarted Once you have done this and all software has finished installing restart your computer 7 Continue from Step 2 of the appropriate Operating System in the Standard Installation section in t...

Page 20: ...em drivers you can either choose the uninstall option from the start menu Figure a or run the driver installation file setup exe on the CD ROM again and choose Uninstall Figure b Note If you experience difficulties removing your Drivers run the cleanup exe program included on your CD ROM Figure a Figure b ...

Page 21: ...e status of your ADSL service The icon must be Green for you to successfully connect to the Internet Below is a description of what each colour means DSL icon colour Status Black Modem disconnected or not detected Blue Modem detected and ADSL line detected but not initialised Yellow Initialising the ADSL line Green Modem ready ADSL line ready you can connect ...

Page 22: ...ult 4 Passes You are connected to the internet If you are still having trouble viewing web pages in your browser or using other applications you should check the configuration of those applications Possible problems Your Browser was previously configured to use another dial up connection You still have old proxy settings configured in your browser check with your ISP Result 3 Passes Your modem is ...

Page 23: ...odem installation or provided incorrect information Try uninstalling the modem reboot your computer and run the installation again Result No Pass Your modem has not been detected or is disabled You may have a problem with your USB port or cable Possible Problems Your USB cable is not connected to your computer or to your modem Check your cables Your computer s USB port is not functioning properly ...

Page 24: ... Dial up Networking Double click the NetComm ADSL to connect to the internet For Windows Me 2000 XP Click Start Settings Network and dial up connections NetComm ADSL If you still can t find your icon un install and then re install the drivers ensuring that you follow the user guide instructions How do I re install my drivers It is always recommended that you un install and unplug your modem before...

Page 25: ...ely you can print out a copy of the Warranty Registration Form and mail it to NetComm Limited PO Box 1200 Lane Cove NSW 2066 Note The Warranty Registration Form can be found at D Manuals Warranty Registration Form pdf where D is the letter of your CD ROM drive Contact Information If you have any technical difficulties with the device please do not hesitate to contact NetComm s Customer Support Dep...

Page 26: ...efect in your product is the result of a voltage surge subjected to the modem either by power supply or communication line whether caused by thunderstorm activity or any other cause s 3 The fault is the result of accidental damage or damage in transit including but not limited to liquid spillage 4 Your modem has been used for any other purposes than that for which it is sold or in any way other th...

Page 27: ...ver some products have an extended warranty option refer to packaging To be eligible for the extended warranty you must supply the requested warranty information to NetComm within 30 days of the original purchase by registering on line via the NetComm web site at www netcomm com au NetComm reserves the right to request proof of purchase upon any warranty claim ...

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