NetComm V100, Quick Start Manual

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Page 2: ...hernet ADSL Internet Connection 11 Option B Optus Telstra Cable Internet Connection 12 Using your V100LS 13 Making outgoing calls 13 Receiving incoming calls 14 Connecting an Answering Machine 14 Voicemail 14 How do I setup my voice mail box 14 How do I collect my voice mail 14 Your Account 15 Checking your Account 16 Checking your Statement 16 Checking your call list 17 Recharging your account 18...

Page 3: ...o RJ 11 adapter 23 Appendix C Installing the V100LS ATA Utility 24 Using the V100LS ATA Configuration Utility 25 Status Tab 25 Connection Mode Tab 27 SIP Tab 29 Local 29 Host 29 Phone Configuration 30 Proxy and Registrar 30 Call Forward 31 STUN Tab 32 Telephone Book Tab 33 Tool Tab 35 System 35 Diagnostic 36 Upgrade 36 Appendix D Registering your NetComm Product 37 NetComm Contact Information 37 M...

Page 4: ...configuration utility on the CD ROM to configure the V100 to work on your network The default IP address of the V100LS ATA is 192 168 1 100 Please ensure you have the following checklist completed before connecting the V100LS ATA to your network A DHCP compatible router or switch is required if you wish to use the internet at the same time A spare Ethernet port on the router or switch attached to ...

Page 5: ...is not required with a Cable Internet connection Splitters may be installed when your ADSL line is installed or when your current phone line is upgraded to ADSL If your telephone line is already split you will not need to use a Microfilter check with your ADSL service provider if you are unsure Each micro filter is connected in line with your telephone or fax machine so that all signals pass throu...

Page 6: ...ckage V100LSATA CD ROM containing the Configuration Utility and this Manual RJ45 Ethernet Cable CAT5 UTPStraight Through RJ11 ADSL Cable Standard telephone cable Power Adapter Quick Connect Guide and this Installation Guide Check the contents of your package and if any parts are missing or damaged please contact your Dealer ...

Page 7: ...orking broadband Internet connection Consult an ISP if you do not have a broadband connection Analogue telephone e g Telstra phone or a DECT cordless telephone base station to be connected to the telephone RJ11 port on the V100 A microfilter is required if you have an ADSL connection and wish to connect another telephone or facsimile directly to the line Note If you wish to use the caller ID featu...

Page 8: ...ev1 8 www netcomm com au V100LS ATA Overview Front Indicators NUMBER LABEL DESCRIPTION WAN Lights up when WAN link and activity is detected PHONE Lights up when there is voice activity POWER Lights up when device is powered on ...

Page 9: ...100 Base T Ethernet Jack RJ 45 for connecting to your Broadband Modem Router or Switch NOTE Telstra and Optus Cable users must connect a DHCP enabled Router or Switch Resetting the V100LS ATA to its factory default settings Ensure that your V100LS ATA is powered on indicated by the POWER indicator light Use a paper clip or a pencil tip to depress the reset button for at lest 5 seconds and then rel...

Page 10: ...utility on the CD ROM as detailed in Appendix C to configure the V100 to work on your network The default IP address of the V100LS ATA is 192 168 1 100 Please ensure you have the following checklist completed before connecting the V100LS ATA to your network A DHCP compatible router or switch is required if you wish to use the internet at the same time A spare Ethernet port on the router or switch ...

Page 11: ... switch using a Category 5 cable Note If you do not have any spare Ethernet ports on your ADSL modem router and you would like to connect to the Internet with your PC you will need to add a switch to the ADSL modem 3 Connect the POWER socket on the rear of your V100LS ATA to the power adaptor supplied and plug into a wall socket 4 Everything required to connect to the VOIP network is preprogrammed...

Page 12: ...nect the Phone socket on the rear of your V100LS ATA to an analogue telephone using a RJ 11 cable 2 Connect the WAN socket on the rear of your V100LS ATA to the Ethernet port of your router switch using a Category 5 cable 3 Connect the POWER socket on the rear of your V100LS ATA to the power adaptor supplied and plug into a wall socket 4 Everything required to connect to the VoIP network is prepro...

Page 13: ...our VoIP line or 1300 731 048 from a landline Alternatively go to the section titled My Account in this manual for instructions on Charging Recharging your VoIP account Making outgoing calls Your MyNetFone service works just as a normal landline but without the higher costs Simply pick up your analogue telephone handset which has been connected to the V100LS ATA You will be able to hear a dial ton...

Page 14: ...STN calls i e calls from a standard landline you will need to contact MyNetFone customer service and upgrade your account to a Mega Saver account To call MyNetFone customer service dial 181 using your VoIP telephone or 1300 731 048 using your landline Connecting an Answering Machine If your phone has an answering machine connected to it you can use this instead of the voicemail feature Simply ensu...

Page 15: ...count details such as statement account balance and call list visit the http www myfone com au website Click on the MyAccount tab The following screen will appear Enter your Phone Number and Password which can be found on the base of your V100LS ATA unit to enter your Account area ...

Page 16: ... 16 www netcomm com au Checking your Account Click on the My Account menu button to review your account details and status Checking your Statement The Account Statement buttons itemises the payments and debits made to your account ...

Page 17: ...ide www netcomm com au 17 Checking your call list Click on the MyCalls menu button to review your call listing details and costs The default is the Last 24 Hours but you can also select the Last 7 days or Last 30 days of calls ...

Page 18: ...cal interstate and international calls The monthly recurring fee and the pre set service amount are charged to your credit card in advance every month 1 To recharge your account dial 151 from your VoIP handset 2 Follow the voice prompts to change the amount charged or make a payment Note You can dial 181 at any time using your VoIP line or 1300 731 048 using your landline to contact MyNetFone cust...

Page 19: ... your ADSL modem has been trained by DSLAM and that you can access a website Access your ADSL modem to ascertain whether it has established a connection with the Internet ATA modem port works using the V100 Configuration utility found on the CD ROM 1 Check if the WAN port has already obtained a valid IP address ATA uses static IP for WAN port 1 Check if you have correct IP address netmask and gate...

Page 20: ...ke sure you untick the Enable CallForwarding Unconditionally This function blocks every incoming call and forward all incoming calls to the phone number you specify in configuration Warnings The ATA Timeouts values are optimized value for most cases please do not change them Improper values will influence successful rate of VoIP calls ...

Page 21: ...rd LAN interface such as a Hub Switch Hub or Router Use unshielded twisted pair UTP or shield twisted pair STP cable to connect the networking device to the RJ 45 Ethernet port Depending on the type of connection 10Mbps or 100Mbps use the following Ethernet cable as prescribed 10Mbps Use EIA TIA 568 100 Category 3 4 or 5 cable 100Mbps Use EIA TIA 568 100 Category 5 cable Note To prevent loss of si...

Page 22: ...RJ11 connector and cable An RJ 11 connector is the small modular plug used for most analog telephones It has six pin slots in the head but usually only two or four of them are used Figure 5 RJ 11 Connector PinAssignment NormalAssignment 1 Not Connected 2 Not connected 3 Line 4 Line 5 Not Connected 6 Not Connected ...

Page 23: ... netcomm com au 23 605 to RJ 11 adapter The 605 to RJ 11 adaptor is provided to comply with the older 610 Telstra wall socket The 605 to RJ 11 adapter may be used to convert the supplied RJ 11 cable if the older connection is required ...

Page 24: ...A Utility If you Broadband connection does not support DHCP you will need to run the following utility 1 Insert the CD ROM provided in your package 2 The following screen will appear automatically 3 Select the Install Utility button and follow the onscreen prompts to install the utility ...

Page 25: ...r the features available with each account The Super Saver account allows a user to Make VoIP calls to PSTN numbers For example you can make calls to landline numbers e g 02 9999 9999 Make VoIP calls to mobile numbers e g 0499 999 999 Make FREE VoIP calls to other MyNetFone subscribers e g 09 9999 9999 Receive VoIP calls ONLY from other MyNetFone subscribers and NOT PSTN or mobile numbers Note To ...

Page 26: ...Default Gateway The gateway s address through which the V100 ATA communi cates with the Internet This is usually your modem router DNS 1 The Domain Name Service that the V100 ATA uses to resolve domain names to IP addresses This is usually your modem router DNS 2 The Domain Name Service that the V100 ATA uses to resolve domain names to IP addresses This is usually your modem router DNS 2 can be a ...

Page 27: ...on the Connection Mode tab brings up the following window PPPoE Select this option if your V100 ATA uses PPPoE to authenticate with the modem router User name The PPPoE account username This is not your VoIP number Password The PPPoE account password This is not your VoIP password ...

Page 28: ...ubnet Mask The subnet mask of your network Default Gateway The gateway s address through which the V100 ATA communi cates with the Internet This is usually your modem router DNS 1 The Domain Name Service that the V100 ATA uses to resolve domain names to IP addresses This is usually your modem router DNS 2 The Domain Name Service that the V100 ATA uses to resolve domain names to IP addresses This i...

Page 29: ...number of digits numbers you can dial using the V100ATA Default 24 Port No The port on the host used to communicate with the MyNetFone service Default 5060 MaxRings The number of rings before the caller is diverted to your MyNetFone voicemail service Default 15 Maximum is 50 Use Proxy In order to use the V100 ATA with a VoIP service provider e g MyNetFone you will need to specify a Proxy server wh...

Page 30: ...V100 ATA to your VoIP service provider Default sip myfone com au Port No The port on the SIP server that receives requests from the V100 ATA Default 5060 Domain Info The registrar that saves information of where a party can be found Default sip myfone com au Auth User Name The authentication username assigned by MyNetFone This can be different to your VoIP number Auth Password The authentication p...

Page 31: ...VoIP number to which calls will be for warded to e g 09100308 IPAddr Or Domain Name The IP address or Domain Name of the SIP server to which the User Name VoIP number belongs to e g sip myfone com au UnConditional If enabled incoming calls will be forwarded to the specified number without ringing on your VoIP phone If disabled your VoIP phone will ring the specified number of times before being fo...

Page 32: ...with their packet routing If you are having difficulty in registering with your VoIP service provider e g MyNetFone you can attempt to use a STUN server on the Internet If enabling this option you will see the following fields STUN IP or Domain Name The STUN server s IP address or domain name usually provided by your service provider Please call MyNetFone to enquire about this setting Port No The ...

Page 33: ... you to store speed dial numbers which are mapped to a public IP address on the Internet You will NOT be able to add numbers of users on the MyNetFone service Click on the Add button to bring up the following window User Name Enter the username of the person e g Kirstin Speed Dial Enter a speed dial number e g 123 Whenever dialling 123 using your MyNetFone you will be connecting to the Destination...

Page 34: ...u want to connect to Display Name The name displayed to the person you are calling You will need to ask the person you are calling to configure their Internet device to allow connections on the specified port to be forwarded to their VoIP phone To delete an entry select the tick box and click the Del button ...

Page 35: ...ool Tab Clicking on the Tool tab displays the following window System The System sub tab displays the following options Save Saves any changes made to the configuration of the device Default Set the device to its default settings Reboot Reboot the device ...

Page 36: ...g IP Address or Host Name Enter the IP address or host name of the interface you wish to test a ping response from Click Submit to execute the com mand Upgrade To upgrade your V100 ATA to new firmware click on the button with three dots and locate the Image file Click the Upgrade button once you have located the file ...

Page 37: ...ithin 30 days of the original purchase by registering on line via the NetComm web site at www netcomm com au NetComm Contact Information If you have any technical difficulties with your product please do not hesitate to contact NetComm s Customer Support Department Email support netcomm com au Fax 612 9424 2010 Web www netcomm com au NOTE NetComm Technical Support for this product only covers the ...

Page 38: ...ck and or A Tick as set by the ACA These standards are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio noise and if not installed and used in accordance with the instructions detailed within this manual may cause interference to radio communications However there is no guarantee that interferen...

Page 39: ...either by the way of power supply or communication line whether caused by thunderstorm activity or any other cause s 3 The fault is the result of accidental damage or damage in transit including but not limited to liquid spillage 4 Your product has been used for any purposes other than that for which it is sold or in any way other than in strict accordance with the user manual supplied 5 Your prod...

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