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NuraLoop Manual

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Copyright © 2020 Nura® Pty. Ltd.

nura

nura

loop —  

User Manual

model: E00B 

Power: 5V, 0.2A 

Wireless frequency band: 2400-2483.5 MHz

Summary of Contents for E00B

Page 1: ...NuraLoop Manual A Copyright 2020 Nura Pty Ltd nura nuraloop User Manual model E00B Power 5V 0 2A Wireless frequency band 2400 2483 5 MHz ...

Page 2: ...1 Connecting cables to your NuraLoop 12 Connecting your NuraLoop to other products 13 Computers 14 TVs 14 Aeroplane adaptors 14 NuraLoop as IEM 14 Changing your NuraLoop ear tips 15 Cleaning the NuraLoop 15 Replacing the NuraLoop mesh 16 The Nura app 17 Nura app features 17 Choosing the level of Immersion 17 Adjusting your Active Noise Cancellation ANC Social Mode 18 Touch Dial Options 18 Changing...

Page 3: ...technology do not use the NuraLoop at any time when an inability to hear may present a danger to yourself or others For example while driving riding a bicycle in a construction site or in or near traffic If you re using the NuraLoop for phone calls while driving then use caution and follow applicable laws regarding mobile phone and headphone use Some jurisdictions impose specific limitations such ...

Page 4: ...NuraLoop Manual 3 Copyright 2020 Nura Pty Ltd nura Getting started Following these steps to set up your NuraLoop the first time you use it 1 3 2 1 TouchDials 2 Voice call microphone 3 Magnetic Connector ...

Page 5: ...Loop 2 Charging cable 3 Analog Cable 4 Travel Case 5 4 x Multi Sized silicone ear tips 6 4 x Replacement Mesh The soft case is in a compartment in the left side of the packaging The USB A charging cable and analog cable are located underneath the NuraLoop Simply pull up the tags to reveal the accessories ...

Page 6: ...ill help keep your NuraLoop secure as you move around To ensure your NuraLoop fits comfortably try the different sized ear tips to find what works best for you Turning your NuraLoop on off The first time you turn on your NuraLoop it will turn on automatically when placed in your ears After completing personalisation you will have the option to set your NuraLoop to Manual On Off Mode recommended or...

Page 7: ... Nura app To set up your NuraLoop you ll need to personalise it via the Nura app You can download the Nura app from iOS the App Store Android Google Play Store Nura app system requirements iOS iOS 9 3 and Bluetooth 4 Android Android 5 0 and Bluetooth 4 Connecting your NuraLoop with Bluetooth You ll need to connect your mobile device via Bluetooth in order to access the Nura app and personalise you...

Page 8: ...oad the Nura app 2 In the Nura app tap Create an account and enter your details If you already have a Nura account then tap Log in instead 3 Select NuraLoop 4 Turn on your NuraLoop 5 Open Bluetooth Settings on the Nura app and select NuraLoop XXX Personalising your NuraLoop 1 In the Nura app tap Begin to begin personalisation 2 Take some time to adjust your NuraLoop so it is comfortable secure and...

Page 9: ...ant improvements to the NuraLoop with a firmware upgrade These will be either automatically applied to your device or you may need to perform the below To update your NuraLoop firmware 1 Open the Nura app 2 A message will appear that an update is available tap Start update or Tap Menu Device Settings Software update Start update 3 Your upgrade will begin Feel free to take off your NuraLoop but kee...

Page 10: ... A charging cable The NuraLoop magnetic connector cables snap into place automatically The USB A charging cable has an LED light that pulsates when the NuraLoop is charging When the NuraLoop is fully charged the LED light will stop pulsating and become solid The LED light can be seen on the back of the magnetic cable NuraLoop Cable Replacement Program Nura has determined that a fault exists with N...

Page 11: ...l on each side that you can tap double tap and dial to perform useful functions Dial Dial clockwise and anticlockwise to adjust the level of ANC Social Mode and volume Your NuraLoop comes automatically set up with the left dial controlling ANC Social Mode and the right dial controlling the volume You can customise the functions in the Nura app Tap Double tap Tap Double tap the TouchDials to skip t...

Page 12: ...commands are available enable disable immersion enable disable social mode volume up volume down All other tap commands are disabled when using an analog connection Missing double tap Please ensure you have updated your NuraLoop to the latest firmware Making and receiving voice calls with your NuraLoop The NuraLoop includes highly sensitive microphones for enhanced voice call quality When your Nur...

Page 13: ...our head Do not attempt to disconnect the cable that runs between the two ear buds This cable is not detachable NuraLoop cables USB A charging cable Analog cable Connect a cable The NuraLoop magnetic connector cables snap into place automatically If you re having issues connecting your cable to the NuraLoop simply try connecting the cable the other way around Once the magnets connect the cable wil...

Page 14: ...Control Bluetooth Near lossless via Qualcomm aptX HD audio Analog The Analog cable cannot be used when your NuraLoop s battery is not charged The NuraLoop USB A charging cable comes included is for charging only You cannot listen to audio with the USB A cable The NuraLoop s personalised sound works no matter how you connect wireless or wired Don t connect your NuraLoop to an external headphone amp...

Page 15: ...A charging cable from your NuraLoop 2 Turn on your NuraLoop 3 Click the Bluetooth icon on your computer s taskbar 4 From Bluetooth other devices click Add Bluetooth or other device 5 Select NuraLoop XXX XXX is the NuraLoop unique pairing number Alternatively you can connect your NuraLoop to a PC with the NuraLoop analog cable Please note the NuraLoop microphones cannot be used when connected via a...

Page 16: ...ar tip onto the NuraLoop 3 Check the new ear tip is pushed on all the way Cleaning the NuraLoop Your NuraLoop needs cleaning from time to time Please note never use alcohol cleaning solvents or strong detergents when cleaning the NuraLoop To clean the NuraLoop Ear Tips 1 Remove the ear tips and wash them with water and a mild detergent 2 Rinse and dry the ear tips and set aside 3 Meanwhile inspect...

Page 17: ...r NuraLoop mesh 1 Remove the ear tips and wash them with water and a mild detergent 2 Rinse and dry the ear tips and set aside 3 Remove the mesh using tweezers 4 Gently remove any remaining adhesive with the tweezers 5 Peel the backing off the new mesh and use tweezers to position it on your NuraLoop 6 Apply gentle pressure with your finger for a few seconds to ensure the adhesive makes good conta...

Page 18: ...ial Mode and more Nura app features Choosing the level of Immersion 1 Open the Nura app 2 Use the Immersion slider to choose your preferred level of bass Please note always set your Immersion to a comfortable moderate level when you re using your NuraLoop for an extended period of time 1 2 3 4 5 6 7 9 8 10 1 Menu 2 Switch profile 3 Add new profile 4 Share profile 5 Battery 6 Change profile 7 Uniqu...

Page 19: ...sign Social Mode to the Tap Double tap function on either side by customising the tap functions in the Nura app Doing so will simply toggle Social Mode On Off In app 1 Tap the Social Mode button on the homepage of the Nura app 2 Either move the dial on the app clockwise and anticlockwise or scroll your finger around the left TouchDial to adjust between Active Noise Cancelling and Social Mode Disab...

Page 20: ...g hearing profiles You can store up to three hearing profiles on your NuraLoop at a time Switching profiles 1 Open the Nura app 2 Tap Switch Profile on the Nura app homepage at the top left 3 Tap the hearing profile you d like to switch to Adding a hearing profile 1 Open the Nura app 2 Tap Add Profile on the Nura app homepage at the top centre 3 If you own the NuraLoop you re using select Owner If...

Page 21: ...using a different USB port or a wall charger If you re trying to charge with a wall charger then try charging with a computer If you re attempting to charge with a USB hub then make sure it s powered The USB A charging cable has an LED light that pulsates when the NuraLoop is charging When the NuraLoop is fully charged the LED light will become solid Further Troubleshooting 1 Leave your NuraLoop o...

Page 22: ...p have been updated to the latest version Close and re open the Nura app Check your NuraLoop is connected to your mobile device with Bluetooth You need to be connected with Bluetooth to use the Nura app Bluetooth will only activate when no cables are connected Check your internet connection is stable Delete the Nura app restart your mobile device and then reinstall the Nura app Reset your NuraLoop...

Page 23: ...ther calling apps Check you have updated your NuraLoop to the latest firmware Check your NuraLoop is connected with Bluetooth You are unable to make calls when connected via analog cable Check that nothing is blocking your NuraLoop microphones The microphones are located on each side of your NuraLoop Disconnect your NuraLoop from your device and then reconnect Check your Bluetooth connection Poor ...

Page 24: ...tly 2 Reset your NuraLoop Can t find what you re looking for Try the following Check your NuraLoop is charged Check your mobile device and the Nura app have been updated to the latest version Check your Bluetooth is connected Further Troubleshooting 1 Forget your NuraLoop from your device s Bluetooth settings and pair again 2 Reset the device which you are trying to connect to 3 Delete and reinsta...

Page 25: ... nura Need more help Check our in depth online help support site nura co support You can also contact us via email and live chat at nura link contact Warranty Your NuraLoop is covered by a one year limited warranty Find out more at nura co returns ...

Page 26: ...ceiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Changes or modifications not expressly approved by NURA could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device mus...

Page 27: ...Hz Hereby nura Operations Pty Ltd declares that the radio equipment type E00B is in compliance with Directive 2014 53 EU The full text of the EU declaration of conformity is available at the following internet address www nura co nuraloop compliance Focus on your safety and that of others if you use the headphones while engaging in any activity requiring your attention You may remove the headphone...

Page 28: ...ther countries App Store is a service mark of Apple Inc The trademark iPhone is used with a license The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by nura Operations Pty Ltd is under license Qualcomm aptX is a product of Qualcomm Technologies International Ltd Qualcomm is a trademark of Qualcomm Incorporated registered in the United...

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