OKPOS Optimus, Service Manual

Page 1: ...OKPOS Optimus Service Manual ...

Page 2: ...the stand s rear cover 13 Installing Optional Devices 14 Card reader IC MSR 14 VFD 16 LCD Customer Display 17 COM and SATA sub board 20 Turning the SYSTEM On Off 21 Turning On 21 Turning Off 21 System Disassembly Disassembling the System 22 Removing the cover 22 Removing the COM and SATA sub board optional 25 Removing the main board 26 Removing the touch panel 27 Removing the LCD module 28 Re asse...

Page 3: ...ture menu 49 Advanced menu 50 Chipset menu 53 Security menu 54 Boot menu 56 Save Exit menu 57 HDD Recovery 58 System Boards Main Board 59 Mainboard layout 59 I O Ports of Main B D 61 Jumper Settings 61 Headers and connectors 62 Touch Control B D 66 Specifications 66 Board Layout 67 COM and SATA Sub board optional 68 Board Layout 68 Connector Descriptions 68 Cable Pin Assignment LVDS Cable 70 MSR I...

Page 4: ...apacity available is less than the storage capacity listed in the product specifications In addition the amount of available space may vary after you perform system OS and software updates Safety Information Please observe the following safety instructions to protect your computer from damage and ensure your personal safety Do not install the system in a location that is wet damp or near water Thi...

Page 5: ... points or short out parts which could result in a fire or electrical shock Never spill liquid of any kind on the product Unplug the system from the electrical power outlet before cleaning Clean the system using a damp or dry cloth Do not use abrasives kerosene benzene thinner hydrochloric acid or hot water and do not use a tough sponge or a brush as these may cause discoloration or deterioration ...

Page 6: ...ct the customer center Only use devices with this system that have been supplied or approved by OKPOS If you use a device supplied by another provider that is not approved your system may malfunction or not work The appearance and specifications of the system and accessories may be changed without notice If you misplace one of the included components and want to purchase a new one contact the cust...

Page 7: ...Overview System Overview 7 System Overview Front Touch display panel touch LCD Stand ...

Page 8: ...iew 8 Rear and I O ports Stand rear cover I O port cover Cable hole Power button Two USB ports Power 12V DC IN jack Power 12V DC OUT jack COM4 port COM3 port Four USB ports LAN port Speaker jack VGA port COM1 port COM2 port ...

Page 9: ...he angle can be adjusted within 45 degrees up down Adjust the tilt of the LCD for your convenience CAUTION Do not put sharp objects on the surface of the LCD and never spray cleaner directly onto the display Do not pull the display beyond the maximum tilt angle and do not apply excessive pressure to the display ...

Page 10: ...10 Installation Connecting Peripherals Removing the I O port cover Using your fingers push and hold the two points marked PUSH on the I O port cover then slide the cover up ...

Page 11: ...Installation Connecting Peripherals 11 Removing the stand s rear cover Hold the lower side of the stand s rear cover and pull it away from the stand Connecting peripheral devices ...

Page 12: ...her end of the power cord into an appropriately grounded electrical outlet Replacing the I O port cover 1 Make sure that all of the connected cables are arranged through the cable hole position of the I O port cover so that they will not be pinched when you replace the cover 2 Align the I O port cover then firmly slide the I O port cover down ...

Page 13: ...sure that all cables are arranged inside the cable path of the stand so that they will not be pinched when you close the stand s rear cover 2 Align the two latch pins on the upper side of the cover with the stand latch holes and press the lower side of the cover firmly into place ...

Page 14: ...To install the card reader follow these steps 1 Place the touch LCD panel side down on a soft flat surface Be careful not to damage the touch LCD panel 2 To remove the dummy cover press the marked point and slide the dummy cover slightly and then lift it up 3 Connect the RJ 45 cable of the card reader to the main board ...

Page 15: ...wo latch pins on the card reader with the back cover holes and press the card reader down firmly into place 5 Tighten the two screws Removing the card reader You can remove the card reader by following the steps in the installation procedure in reverse order ...

Page 16: ...ng the instructions in Removing the I O port cover on page 10 2 Detach the plate on the I O port cover to make space for installing the VFD NOTE Completely remove the plate ensuring that no sharp parts remain There is the risk of injuring yourself if the sharp edges are not completely removed 3 Place the VFD and tighten it with two thumbscrews ...

Page 17: ...g the VFD change the BIOS setting by following the instructions in Setting Up the VFD on page 44 Removing the VFD You can remove the VFD by following the steps in the installation procedure in reverse order LCD Customer Display Installing the LCD Customer Display To assemble the LCD customer display follow these steps 1 Remove the I O port cover by following the instructions in Removing the I O po...

Page 18: ...over to make space for installing the LCD customer display NOTE Completely remove the plate ensuring that no sharp parts remain There is the risk of injuring yourself if the sharp edges are not completely removed 3 Place the LCD customer display and tighten it with two thumbscrews ...

Page 19: ...UT jack 5 Connect the VGA cable of the LCD customer display to the VGA port 6 Replace the I O port cover by following the instructions in Replacing the I O port cover on page 12 Removing the LCD Customer Display You can remove the LCD customer display by following the steps in the installation procedure in reverse order ...

Page 20: ...wing the instructions in Removing the cover on page 22 2 Connect the COM and SATA sub board to the COM and SATA header on the main board and tighten the two screws 3 Replace the system cover by following the instructions for removal in reverse order Removing the COM and SATA sub board You can remove the COM and SATA sub board by following the steps in the installation procedure in reverse order ...

Page 21: ...ng Off 1 Close all the applications currently running 2 Windows 7 Click Start Shut down Windows 10 Click Start Power Shut down NOTE You can also turn off the system by pressing the power button After all of the programs close your system will be turned off If the system is operating abnormally you can reboot the system by holding down the Power button until the system turns off Then press the Powe...

Page 22: ...g the instructions in Removing the I O port cover on page 10 3 Remove the stand s rear cover by following the instructions in Removing the stand s rear cover on page 11 4 Remove the power cord and all cables from the system 5 Place the touch LCD panel side down on a soft flat surface Be careful not to damage the touch LCD panel 6 Remove the screws and stand System Disassembly ...

Page 23: ...to disassemble the stand unit go to step 7 To disassemble the stand remove the screws and separate the metal frame from the plastic case 7 Remove the card reader or dummy cover When a card reader is installed Remove two screws hold one end of the card reader and lift up slightly and pull it out ...

Page 24: ...isassembly Disassembling the System 24 Remove the RJ 45 cable from the main board When a dummy cover is installed To remove the dummy cover hold one end of the dummy cover and lift up slightly then pull it out ...

Page 25: ...ver slightly and lift up the back cover Removing the COM and SATA sub board optional To remove the optional COM and SATA sub board follow these steps 1 Remove the screws fixing the COM and SATA sub board 2 Remove the COM and SATA sub board from the main board and separate it from the chassis ...

Page 26: ...ssembling the System 26 Removing the main board To remove the main board follow these steps 1 Remove all cables LVDS speaker touch cable etc from the main board 2 Remove the screws and separate the main board from the chassis ...

Page 27: ...System Disassembly Disassembling the System 27 Removing the touch panel To remove the touch panel follow these steps 1 Remove the screws fixing the touch panel module 2 Separate the touch panel module ...

Page 28: ...System Disassembly Disassembling the System 28 Removing the LCD module To remove the LCD module follow these steps 1 Remove the screws fixing the LCD module 2 Separate the LCD module ...

Page 29: ...System Disassembly Re assembling the System 29 Re assembling the System You can assemble the system by following the steps in the disassembly procedure in reverse order ...

Page 30: ... I O port cover on page 10 3 Remove the stand s rear cover by following the instructions in Removing the stand s rear cover on page 11 4 Remove the power cord and all cables from the system 5 Place the touch LCD panel side down on a soft flat surface Be careful not to damage the touch LCD panel 6 Remove the card reader or dummy cover by following the instructions in Removing the cover on page 22 7...

Page 31: ...place the card reader or dummy cover 10 Connect the power cord and all cables to the system 11 Replace the I O port cover by following the instructions in Replacing the I O port cover on page 12 12 Replace the stand rear cover by following the instructions in Replacing the stand s rear cover on page 13 ...

Page 32: ...e follow these steps 1 Remove the system cover by following the instructions in Removing the cover on page 22 2 Pull the clips on both sides of the memory slot outward to release the installed memory module One end of the memory module will pop up 3 Pull the memory module straight out from the memory slot ...

Page 33: ...eplacement 33 4 Insert the new memory modules into the open slots at a 30 degree angle and press down until both clips engage and click into place 5 Replace the system cover by following the instructions for removal in reverse order ...

Page 34: ...nstructions in Removing the cover on page 22 2 Locate the CMOS battery on the main board and gently press the retaining clip on the CMOS battery socket 3 When one side of the CMOS battery pops up grab on to the edge of the battery and pull it up and out of the socket 4 Insert one side of the new battery into the socket and press it down until the clip engages and clicks into place ...

Page 35: ...e steps 1 Turn off the system and peripheral devices 2 Remove the I O port cover by following the instructions in Removing the I O port cover on page 10 3 Remove the stand rear cover by following the instructions in Removing the stand s rear cover on page 11 4 Remove the power cord and all cables from the system 5 Unscrew the thumbscrew and pull out the SSD module by holding the thumbscrew ...

Page 36: ...slot and tighten the thumbscrew 8 Connect the power cord and all cables to the system 9 Replace the I O port cover by following the instructions in Replacing the I O port cover on page 12 10 Replace the stand s rear cover by following the instructions in Replacing the stand s rear cover on page 13 ...

Page 37: ...tilities are pre installed on your system If you need to install a utility you can install it using the utility installation files which can be found in these folders Setting Up the Touch Screen If the touch point is not correct close all programs and run the calibration program to calibrate your touch screen CAUTION Do not use an object with a sharp point such as a ballpoint pen to calibrate the ...

Page 38: ...cation Programs Setting Up the Touch Screen 38 Windows 7 1 Turn on your system 2 Select Start Control Panel Tablet PC Settings 3 When the Tablet PC Settings screen appears click Calibrate in the Display tab ...

Page 39: ...Application Programs Setting Up the Touch Screen 39 4 Calibrate your touch screen by following the on screen instructions Windows 10 1 Turn on your system 2 Select Start Control Panel Tablet PC Settings ...

Page 40: ...Application Programs Setting Up the Touch Screen 40 3 When the Tablet PC Settings screen appears click Calibrate in the Display tab 4 Calibrate your touch screen by following the on screen instructions ...

Page 41: ... Read Data Loads the previous setting values Clear Clears all settings and returns to the default settings Read version Displays the program version Connect Connects the card reader to the system Disconnect Disconnects the card reader from the system Exit Closes the MRM Setter program Closes the MRM Setter program 2 Click Connect 3 Select all settings for your card reader 4 Click Write Data and ch...

Page 42: ...track 1 Select the track input Start Code and End Code and select Enter 2 Click Write Data and check the WRITE OK message Sound setting You can set the alarm for the card reading failure 1 Click the ON button for Sound 2 Click Write Data and confirm that the WRITE OK message appears ...

Page 43: ...et the I Button 1 Select I Button and Enter 2 Click Write Data and check the message 3 If there is no error click WRITE OK Error code setting You can set the Error Code 1 Click the ON button for Error 2 Click Write Data and check the message 3 If there is no error click WRITE OK ...

Page 44: ...y Copyright C 2017 American Megatrands Inc Advanced Super IO Configuration Super IO Chip Serial Port 1 Configuration Serial Port 2 Configuration Serial Port 3 Configuration Serial Port 4 Configuration Serial Port 5 Configuration Serial Port 6 Configuration Set Parameters of Serial Port 3 Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F9 Optimized Defaults F10 ...

Page 45: ...evice Settings IO 3E8h IRQ 6 Change Settings Auto Select Serial Port Voltage Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F9 Optimized Defaults F10 Save Exit F12 Print Screen ESC Exit Version 2 17 1246 Copyright C 2017 American Megatrands Inc RI 5V 12V Serial Port Voltage 6 Press F10 to save the settings and exit the System Setup program 7 When the Save Exit...

Page 46: ...To set up the LCD Customer Display please follow these steps 1 Turn on your system 2 Click Intel HD Graphics on the task bar and select Graphics Properties 3 When the Intel HD Graphics Control Panel screen appears select Display 4 When the Display screen appears click and select Multiple Displays ...

Page 47: ...Programs Setting Up the LCD Customer Display 47 5 Choose the display mode in the Select Display Mode menu After finishing the other settings click Apply 6 To keep the changes you have made to the settings click Yes ...

Page 48: ...screen BIOS action keys Function key Command Description Select Screen Select the menu Select Item Select the item Enter Select Shows the sub menu Change Opt Selects the next value within a menu F1 General Help Shows the help screen F2 Previous Values Return to previous value F9 Optimized Defaults Saves default setting F10 Save Exit Saves changes and reboots the computer ESC Exit Leaves a sub menu...

Page 49: ...ystem with a user password it will display User If no password is set or you enter the system with an administrator password this item will display Administrator Feature menu You can configure other features Features Options Description Other Features OS Selection Windows 7 Windows 8 X Android Select OS of your system Flash Write Protection Enabled Disabled Enables or disables BIOS SPI region read...

Page 50: ... will enter when the SUSPEND button is pressed Super IO Configuration Serial Port 1 2 3 4 5 6 Configuration Set the parameters of Serial Port 1 2 3 4 5 6 Serial Port Enabled Disabled Enables or disables the Serial Port COM Serial Port Voltage RI 5V 12V Select the serial port voltage Device Settings No options Displays the resource assigned to the serial port Change Settings Auto IO 3F8h IRQ 4 IO 3...

Page 51: ... Execute Disable Technology Intel Virtualization Technology Enabled Disabled Enables or disables Virtualization Technology Virtualization allows a platform to run multiple operating systems and applications This item will be displayed only when the CPU supports this feature SATA Configuration SATA Controller Enabled Disabled Enables or disables the SATA controller SATA Speed Support Gen1 Gen2 Sele...

Page 52: ... EHCI driver USB Mass Storage Driver Support Enabled Disabled Enables or disables the USB mass storage driver support USB hardware delays and time outs USB transfer time out 1 sec 5 sec 10 sec 20 sec Set the time out value for control bulk and Interrupt transfers Device reset time out 10 sec 20 sec 30 sec 40 sec Set the device reset time out value Device power up delay Auto Manual Set the device p...

Page 53: ...is then released and made available for system use DVMT Total Gfx Mem 128 MB 256 MB Max Select the total amount of system memory allocated to the integrated graphics device video Aperture Size 128 MB 256 MB 512 MB Select the aperture memory size of the system memory GTT Size 1 MB 2 MB Select the GTT memory size of the system memory Primary IGFX Boot Display VGA LVDS VGA Only LVDS Only Select the v...

Page 54: ...bles the USB hub 1 2 Security menu This menu is for setting passwords and security features Features Options Description Administrator Password Specifies the administrator password User Password Specifies the user password HDD Security Configuration HDD0 SATA SSD No options Displays the HDD security configuration for the selected driver NOTE Setting up the password 1 Go to Administrator Password o...

Page 55: ...nter the current password and then press Enter key Enter Current Password 3 On the following screen enter a new password and press the Enter key Create New Password 4 On the following screen enter the same new password again and press the Enter key Confirm New Password 5 This will complete the password change Deleting the password 1 Go to Administrator Password or User Password when you want to de...

Page 56: ...up activation key Bootup NumLock State On Off Turn the NumLock function of the keyboard on off when you turn on the system Customer Logo Enabled Disabled Enables or disables displaying your logo when you turn on the system Boot Option Priorities Boot Option 1 Depending on installed bootable devices Select the first boot device from the available devices Boot Option 2 Depending on installed bootabl...

Page 57: ...S RAM Discard Changes and Reset Exits without saving any changes made in Setup Save Changes Saves the changes to CMOS RAM Discard Changes Discards changes without exiting Setup Restore Defaults Loads the default values for all the Setup options Boot Override After BIOS detects the currently connected devices select the device you want to boot from and press the Enter key and then the system will d...

Page 58: ...teps 1 Connect the power cord keyboard and mouse to your system 2 Press the power button 3 When the F11 to WinClon message appears on the screen press F11 at the upper side of the keyboard 4 When the WinClon screen appears select the desired option Restore to recent state or Restore to initial state Restore to the most recent state of Windows using a backup file Restore to the factory default stat...

Page 59: ...59 Main Board Mainboard layout 1 17 16 2 3 4 5 18 6 7 8 9 10 11 12 13 14 15 System Boards ...

Page 60: ...controller 4 CMOS battery 5 COM and SATA connector 6 Clear CMOS jumper 7 Buzzer 8 USB 8 pins FPC connector for touch 9 Speaker header 10 CPU 11 LVDS header 12 Front panel header 13 USB ports 14 M 2 SATA2 2260 2280 SSD socket 15 Power button 16 Memory socket 17 Realtek Codec ALC662 audio controller 18 I O ports ...

Page 61: ...Settings The illustration shows how to set up jumpers When the jumper cap is placed on pins the jumper is close if not that means the jumper is open Pin opened Pin closed Pin1 2 closed JP1 Clear CMOS Jumper Placing the jumper on pin2 3 it allows user to restore the BIOS safe setting and the CMOS data Please carefully follow the procedures to avoid damaging the motherboard 1 3 1 1 3 3 Pin 1 2 Close...

Page 62: ...ower on the AC 6 Load Optimal Defaults and save settings in CMOS Headers and connectors Front panel header F_PANEL1 This 10 pin header includes HD LED Power LED Reset PWR connection It allows the user to connect the system case s front panel switch functions 2 1 9 Pin Definition Pin Definition 1 HD LED 2 Power LED 3 HD LED 4 Power LED 5 RESET 6 PWR 7 RESET 8 PWR 9 N C ...

Page 63: ...1 N C 12 N C 13 LVDS_BKL_ADJ 14 N C 15 LVDS_BKL_EN 16 GND 17 LVDS_A_DATA0 18 LVDS_A_DATA0 19 LVDS_A_DATA1 20 LVDS_A_DATA1 21 LVDS_A_DATA2 22 LVDS_A_DATA2 23 LVDS_A_CLK 24 LVDS_A_CLK 25 LVDS_A_DATA3 26 LVDS_A_DATA3 27 GND Detect 28 GND 29 LVDS_B_DATA0 30 LVDS_B_DATA0 31 LVDS_B_DATA1 32 LVDS_B_DATA1 33 LVDS_B_DATA2 34 LVDS_B_DATA2 35 LVDS_B_CLK 36 LVDS_B_CLK 37 LVDS_B_DATA3 38 LVDS_B_DATA3 39 GND 40...

Page 64: ...20 2 19 1 Pin Definition Pin Definition 1 COM5_DCD 2 12V 3 COM5_RXD 4 COM5_DSR 5 COM5_TXD 6 COM5_RTS 7 COM5_DTR 8 COM5_CTS 9 COM5_RI 10 5V 11 GND 12 5V 13 SATA_TX1 14 GND 15 SATA_TX1 16 GND 17 SATA_RX1 18 GND 19 SATA_RX1 20 GND LPC header J_LPC1 Pin Definition Pin Definition 1 LFRAME 2 LAD3 3 LAD2 4 LAD1 5 LAD0 6 GND 7 3 3V 8 LCLK1 9 3 3V 1 9 ...

Page 65: ...System Boards Main Board 65 System fan header SYS_FAN1 1 3 Pin Definition Pin Definition 1 GND 2 12V 3 FAN Speed Detection ...

Page 66: ...ess 2 0 0 3 mm Outline of cover lens 343 273 8 0 3 mm Outline of ITO sensor 319 33 245 0 3 mm Viewing area 304 33 228 3 0 3 mm Active area 307 33 231 3 0 3 mm Interface USB Number of touch points 10 points Input voltage 5V Response time 10ms Pressure endurance value 10g Input Hand writing or capacitive pen Transmittance 85 Surface Hardness 7H ...

Page 67: ...System Boards Touch Control B D 67 Board Layout ...

Page 68: ...OM port Drawer Kick out Connector Drawer Kick out Connector Pin Assignments Pin Number Signal Name Direction 1 Frame GND 2 Drawer kick out drive signal 1 Output 3 Drawer open close signal Input 4 24V 5 Drawer kick out drive signal 2 Output 6 Signal GND 24V is output through pin 4 when the power is turned on However pin 4 must be used only for the drawer ...

Page 69: ...e P14 Not Used 12V P15 Not Used 12V Signal Segment Pin Assignment and Descriptions SATA Pin Assignment and Descriptions Power Segment Pin Assignment and Descriptions Signal Segment Pin Assignment and Descriptions Pin Number Function S1 GND S2 A Differential Signal Pair A S3 A Differential Signal Pair A S4 GND S5 B Differential Signal Pair B S6 B Differential Signal Pair B S7 GND Power Segment Pin ...

Page 70: ...70 Cable Pin Assignment LVDS Cable ...

Page 71: ...Cable Pin Assignment MSR IC Cable 71 MSR IC Cable COM1 Cable ...

Page 72: ...Cable Pin Assignment COM2 Cable 72 COM2 Cable COM3 Cable ...

Page 73: ...Cable Pin Assignment COM4 Cable 73 COM4 Cable ...

Page 74: ... SSD optional Display 15 inch 1024 x 768 pixels Touch Panel 10 points projective capacitive touch Environment Operating Temperature 0ºC to 60ºC Storage Temperature 20ºC to 80ºC Operating Humidity 20 to 90 Storage Humidity 10 to 90 Speaker 1 x 1 W USB 6 ea USB 2 0 rear x 4 back x 2 4 ea internal reserved for MSR SCR i Button and touch controller Power 12 V DC IN 4 pins connector 12 V DC OUT for the...

Page 75: ... 1333 MHz SO DIMM 1 35V only Max 8GB SATA Built in M 2 M key support 2260 2280 SATA Ⅱ 2 10 pins 2 mm pitch right angle female header SATA Ⅱ for daughter board LAN Realtek RTL 8111F 10 100 1000 Mb s RJ45 connector and wake up on LAN USB 4 x USB 2 0 ports on I O ports 2 x USB 2 0 ports on board 1 x USB 2 0 port on 0 5 mm 8 pins FPC connector for touch 1 x USB 2 0 port on RJ45 with COM6 Audio Codec R...

Page 76: ...1 pins speaker out 3W 2 channel 1 x 5 2 pins front panel header as Power Reset HDD 2 x 4 1 pins connectors for 2x USB 2 0 1 x 9 1 pins header for debug 1 x 3 1 pins jumper for clear CMOS 1 x 8 1 pins FPC connector for touch 1 x 3 1 pins system fan Board Size 205 mm W x 160 mm L Operating Temperature 0ºC to 60ºC Storage Temperature 20ºC to 80ºC Relative Humidity 10 to 90 non condensing ...