Olivetti EXPLOR@ 950 LED, Service Manual

Page 1: ...Web Cash EXPLOR 950 LED Code Y116500 1 SERVICE MANUAL...

Page 2: ...PUBBLICATION ISSUED BY Olivetti S p A Gruppo Telecom Italia Via Jervis 77 10015 Ivrea TO Copyright 2014 Olivetti All rights reserved...

Page 3: ...d of the possibility of such damages The information in this document is subject to change without prior notice in order to improve reliability design and function and does not represent a commitment...

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Page 5: ...ly Configuration 1 18 TURN ON THE DEVICE 1 19 CONNECTIONS 1 20 Mother board connections 1 20 I O DEFINITION 1 21 Power Connector 1 21 Serial Port COM 1 2 and 5 1 21 Cash Drawer 1 22 Connector 1 22 Cas...

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Page 7: ...RE SETUP PACKING CONTENTS 1 EXPLOR 950 LED X 1 5 Recovery DVD X 1 2 Power Adapter X 1 6 Cable Cover X 1 3 Power Cord X 1 7 Safety and Disposal Information X 1 4 Drive and Utility DVD X 1 Y116500 1 Ser...

Page 8: ...iew LED Indicator The Power indicator will glow green when power is on The HDD indicator will blink green when the HDD is accessed The LAN indicator will blink green when transferring data though the...

Page 9: ...wires from peripherals to the POS device are recommended to be fed through the base in the direction as shown below WARNING Before the cable cover is removed please make sure the power is off Disconne...

Page 10: ...Computer Mouse and Computer Keyboard Connect your computer mouse and keyboard to USB 1 2 UBS 3 4 or the KB MS port depends on which type of computer mouse keyboard used 3 USB ODD Connect your USB ODD...

Page 11: ...ur internet device 5 Cash Drawer Connect one end of RJ 11 cable to the Cash Drawer port on the back panel of the device another end to your cash drawer 6 Parallel Device Connect one parallel port of t...

Page 12: ...fixing the customer display cover and then remove the cover 2 Adjust the hinge of the customer display and then connect to the device as shown below 3 Mount the customer display to the device and tigh...

Page 13: ...The serial port COM6 must be appropriately set to provide the 12 V power supply to the customer display See Serial Port Configuration page 1 23 CAUTION Never enable the power supply without the custom...

Page 14: ...MSR 1 Remove the two screws fixing the MSR cover 2 Remove the MSR cover from the device 3 Connect the connectors of the MSR assembly to the device 1 8 Service Manual Y116500 1...

Page 15: ...4 Tighten the two M3 screws to fix the MSR assembly as shown below 5 Finished Y116500 1 Service Manual 1 9...

Page 16: ...the all item listed below are ready Base Type 2nd Display Kit A 2nd Display 12 or 15 F Base bracket B 2nd display base G M3 screw X 4 C 2nd display support H M4 screw X 2 D Plastic bush I VGA Cable E...

Page 17: ...screw X 4 D 2nd display base J M4 screw X 2 E Plastic pole long K USB Cable for USB type 2nd Display only F Plastic pole short L VGA Cable for VGA type 2nd Display only Base Type 2nd Display Kit Inst...

Page 18: ...cable item I through the base of the device as shown below 4 Remove the film on the back of the plastic spacer item E and then stick the spacer to the base bracket item F as shown Feed the blue connec...

Page 19: ...through the 2nd display support item C 7 Connect the black head with power connector and the power connector of the VGA cable to the VGA port and power input jack of the back I O panel of the 2nd dis...

Page 20: ...9 Push the base holder bracket into the base and then tighten the two M4 screws to fix the 2nd display 10 Install the IO panel cover onto the device 11 Finished Now you can adjust the horizontal angl...

Page 21: ...950 by M4 screw X 2 Item J as shown 2 Insert the plastic bush item C into the base as shown 3 Feed the Type A USB connector of the USB cable item K or the blue connector of the VGA cable item L throu...

Page 22: ...or the blue connector of the VGA cable item L through the base bracket 5 Connect the Type A USB connector of the USB cable item K or the blue connector of the VGA cable item L to the ports of the back...

Page 23: ...then install the plastic poles as shown below the VGA cable can not be fed through the pole 8 Feed the Type B USB connector of the USB cable item K or the black connector of the VGA cable with power c...

Page 24: ...nd display assembly as shown 2nd Display Power Supply Configuration It is possible to power the second display directly from the Explora 950 In this case it is necessary to use the special VGA cable s...

Page 25: ...THE DEVICE 1 Make sure all peripherals are connected properly 2 Press and hold the power switch until the power indicator on the front panel glows green 3 Install the cable cover Y116500 1 Service Man...

Page 26: ...tions A Video LVDS backlighting G Touch screen B Fans H Power connector C Led I MRS Reader D LVDS Video L Power button E i Button Finger print module M Speakers F Customer display A B C D E G H I L M...

Page 27: ...rial Port COM 1 2 and 5 Three COM ports DB9 are available COM1 is selectable to RS422 or RS485 All the three COM can have pin 9 selectable to RI default or 5V or 12V See Bios Configuration page 23 PIN...

Page 28: ...nector PIN Description PIN Description 1 GND 4 P24V 2 D_OUT0 5 N C 3 D_IN 6 GND Cash Drawer Control Status Address Value Open 280H Bit 4 0 Close 280H Bit 4 0 Read Status 280H Bit 0 0 1 1 22 Service Ma...

Page 29: ...ey on your computer keyboard to move to the Advanced tab and then use the or key on your computer keyboard to select Super I O Configuration then press ENTER key 2 Use the or key to highlight the Seri...

Page 30: ...R key Use the or key to highlight 12V and press ENTER key 4 Press F10 key highlight Yes and press ENTER key NOTE The figures above are for reference only it is possible that the actual screen on your...

Page 31: ...nly COM 1 is selectable as RS 232 485 422 RS 232 Port Default Selectable output tension Serial type COM 1 RI 5V 12V RS 232 default 485 422 COM 2 RI 5V 12V RS 232 COM 3 RI 5V RS 232 Internal COM 5 RI 5...

Page 32: ...on your computer keyboard to move to the Advanced tab and then use the or key on your computer keyboard to select Video Function Configuration then press ENTER key 2 Use the or key to highlight the VG...

Page 33: ...nabled and press ENTER key 4 Press F10 key highlight Yes and press ENTER key NOTE The figures above are for reference only it is possible that the actual screen on your device does not agree with them...

Page 34: ...Chapter 2 SPECIFICATION Y116500 1 Service Manual 2 1...

Page 35: ...I O Ports Serial 5 x RS 232 COM 1 RS 232 422 485 DB 9 Pin9 w RI 5V 12V Selectable by BIOS COM 2 5 DB 9 Pin9 w RI 5V 12V Selectable by BIOS COM 3 RS232 internal pin header for MSR COM 6 RS232 internal...

Page 36: ...o the external power adapter Check correct functioning of the external power adapter Check correct functioning of the power switch The system does not start Check insertion or replace the RAM Check al...

Page 37: ...f the voltage Check the correct functioning of the mother board COM 5 RS 232 Check that the connector of the peripheral is inserted correctly If the device connected is powered directly by the serial...

Page 38: ...deo Check functioning and correct insertion of the video side and mother board side VGA cables Only when the second video is powered by 2nd VGA without its own power supply verify that the BIOS item V...

Page 39: ...3 DISASSEMBLING PARTS SEPARATE THE BASE AND OPEN THE DEVICE 1 Un tighten four screws and remove the base from the Explor 950 LED 2 Un tighten the four screws 3 Open the back panel Y116500 1 Service Ma...

Page 40: ...1 Un tighten the three screws 2 Remove the wind scooper 3 Un tighten the three screws in blue circle and unplug the two thermal fan connectors in blue rectangle and then you can remove the thermal fan...

Page 41: ...n the slot by pushing them and remove the RAM from the slot 5 Un tighten the four screws and then you can remove the heat sink 6 Press down the lever and pull toward outside to open the CPU socket Y11...

Page 42: ...7 Remove the CPU carefully 8 Un tighten the screw and remove the HDD tray cover 9 Un tighten the screw and remove it 3 4 Service Manual Y116500 1...

Page 43: ...10 Un tighten the four screws fixing the HDD tray bracket 11 Open the two ejectors on the slot by pushing them and remove the RAM from the slot Y116500 1 Service Manual 3 5...

Page 44: ...I touch screen connector item G Than left to right customer display connector item F i Button Finger print module item E LVDS video connector item D LED connector item C and backlight connector item A...

Page 45: ...WARNING during the reassembly phase be sure to tighten carefully the ground loop situated near the heat sink side indicated by the arrow 14 Loosen the ten hexagonal screws by hexagon socket spanner a...

Page 46: ...s fixed by glue 2 Remove all eight screws as shown and seperate the LCD and touch assembly from the front bezel 3 Remove the 4 screws situated near the 4 corners of the LCD panel similar to the one in...

Page 47: ...4 Remove the black tape fixing the LVDS LCD cable connector and backlight connector 5 Pull out the LED indicator form the front bezel Y116500 1 Service Manual 3 9...

Page 48: ...HDD REMOVING 1 Press the button with blue dot to unlock the HDD tray and then pull out the HDD tray 2 Disassemble the HDD from the HDD tray as shown 3 10 Service Manual Y116500 1...

Page 49: ...UPDATING STATUS DATE UPDATED PAGES PAGES CODE 07 2014 1st EDITION 48 Y116500 1...