One Talk T41P IP, User Manual

Page 1: ...One Talk T41P IP desk phone user guide www onetalk com T41P IP desk phone user guide ...

Page 2: ...Indicators and notifications 7 Customizing your desk phone 7 About Basic settings 7 Language preferences 7 Time and date 7 Display settings 8 Line keys 8 Speed dial configuration of a line key 8 Intercom key setup 9 Using the Intercom key 9 Voice Mail setup 10 Basic call features 10 Make outgoing calls 10 Manage multiple lines 10 Receive incoming calls 10 Ignore a call 10 End a call 10 Hold a call...

Page 3: ...k and Retrieve 13 Conference calling 14 Do Not Disturb 14 Transferring calls 14 Call History 14 View Call History 14 Delete an individual call log 15 Delete all or a subset of all call logs 15 Blacklist a number from your Call History remove a number from your blacklist 15 Contact management 15 Local Directory 15 Groups 17 Voice Mail 18 System status troubleshooting and other settings 18 About you...

Page 4: ... warning 22 Customer feedback 22 GNU GPL information 22 Copyright 22 Warranty 22 Important 911 emergency response information 22 Declaration of conformity 22 Important safety precautions 23 Danger electric shock and fire 23 T41 desk phone navigation guide soft key menu A 24 T41 desk phone navigation guide soft key menu B 25 T41 desk phone navigation guide soft key menu 26 ...

Page 5: ...ng with your administrator 1 You have a One Talk number 2 Your user information has been updated in the One Talk Admin Portal with your 911 address and email address 3 Your number has been included in any business group features Connecting the phone to power and Ethernet Power You have two options for power AC power wall outlet or Power over Ethernet PoE Your system administrator will advise you w...

Page 6: ... and have phone features assigned to them 4 Mute key Toggles to indicate whether a feature is muted or not Headset key Toggles and indicates whether the phone is in headset mode or not Message key Accesses your Voice Mail messages Redial key Redials a previously dialed number 5 Speakerphone key Toggles unit into hands free speakerphone mode 5 Volume key Adjusts the volume of the handset headset sp...

Page 7: ...ors and notifications LED light status Power indicator LED LED status indicator What it means Solid red The phone is initializing Fast flashing red The phone is ringing or downloading configuration files Slow flashing red The phone receives a Voice Mail Off The phone is not in use Line key LED LED status indicator What it means Solid green The line is in use on current device Solid red The line in...

Page 8: ... lines on the desk phone you can elect to assign one ringtone for all lines by selecting Common AES or assign a different ringtone for each line 4 Scroll to preview ringtone options and press the Save soft key to select Keypad tones key tones Keypad tones or key tones give you the option of hearing sounds each time you depress a key on the keypad To activate key tones 1 From Sound settings scroll ...

Page 9: ...p and the Intercom call will be auto answered Desk phones with the Do Not Disturb feature enabled do not receive Intercom calls If no other desk phones share the One Talk phone number the Intercom call is directed to Voice Mail If there are additional desk phones sharing the same One Talk phone number where Do Not Disturb is not enabled those devices receive the Intercom call There is no way to te...

Page 10: ... You can use these lines to simultaneously hold three separate conversations or conference in up to six participants To move between the lines place the current one on hold and press the desired line Receive incoming calls When not already on a call Using the handset Pick up the handset Using the speakerphone Press Using the headset Press While on a call or the line is otherwise in use Press the c...

Page 11: ... Call History numbers from which you do not wish to receive calls To enable Anonymous Call Rejection 1 Select the Features line key 2 Scroll to navigate to and select Anonymous Call Rejection 3 Press to turn the feature on or off To blacklist a contact From your directory 1 Press the Directory soft key while the phone is idle 2 Locate the contact you wish to blacklist by selecting All Contacts or ...

Page 12: ...mmediately To use Call Barge your account administrator must configure the barge function in the One Talk Admin Portal To barge in on a call to your One Talk number or Bridge Line 1 Press and hold the in use line key for approximately five seconds 2 Press the Barge In soft key to barge in on the active call The Line Key indicator will light steady green when the line is busy on an active call To s...

Page 13: ...ap the Active Call icon then select Retrieve to continue the call To retrieve a call from your desk phone If you placed a call on hold from another device the line key on your desk phone will be flashing red To pick up the call press the corresponding line key Call Park and Retrieve Call Park and Retrieve is a form of a call hold that lets you assign or park an active call to another member s exte...

Page 14: ...active call is transferred with no dialog between you and the called party and Direct Transfer to Voice Mail Consultative Transfer While on a call 1 Press the Transfer soft key this will place the other party on hold 2 Use the dial pad to enter the number extension or 10 digit number 3 Press Consult you will be connected and can inform the called party of the pending transfer 4 Press Transfer to c...

Page 15: ...lso be moved between groups Local Directory To add a contact 1 Press the Directory soft key when the phone is idle and then press All Contacts 2 Scroll to navigate to the desired directory group and select 3 Press the Add soft key to add a contact 4 Enter a unique contact name in the Name field and contact numbers in the corresponding fields 5 Use the key to enter other information work number mob...

Page 16: ...Delete from the prompt list 4 Press the soft key when the LCD screen prompts Delete selected item To blacklist a contact from your directory See Advanced Calling Features Block a call Blacklist a contact from your directory To remove a contact from blacklist 1 Press Menu and then the Directory soft key 2 Select the Blacklist folder 3 Select Options 4 Highlight Add to Contacts and tap the soft key ...

Page 17: ...1 Press the Directory soft key 2 Select the desired contact group 3 Press the Option soft key and then select Delete from the prompt list 4 Press the soft key to confirm the deletion or the Cancel soft key to cancel To assign a contact to a group 1 Press the Directory soft key then press All Contacts or the Group to which the contact belongs 2 Scroll to highlight the contact you wish to edit 3 Pre...

Page 18: ...rieve Voice Mail messages Press the message button on the desk phone console System status troubleshooting and other settings To check phone status 1 Press Menu soft key 2 Scroll to navigate to and select Status Basic info will appear IP Address MAC Address Firmware Version 3 Select More to see other information Network IPv4 and MAC addresses Phone configuration information product ID and MAC addr...

Page 19: ...ress to select 4 Enter administrator password and the OK soft key to confirm To reboot the phone 1 From Advanced Settings scroll to Reset Reboot and press to select 2 Scroll to Reboot and press to select 3 Press the OK soft key to confirm Note Alternatively you can press and hold the X below the key for 10 seconds and then press to confirm the reboot To reset the phone to factory settings 1 From A...

Page 20: ... Mute Auto Answer Do Not Disturb Manual or automatic date time setting Tools Caller ID with Name Speed Dialing Accessibility features For hearing impaired users Feature Description Adjustable ringtone and volume Choice of a variety of ringtones Volume of the ringer can also be changed to suit needs Adjustable call volume While on a call raise or lower the volume of the voice on the far end and of ...

Page 21: ...hone Wireless Headset Adapter T46GWMB T46G Wall Mount Bracket EXP40WMB EXP40 Wall Mount Bracket PS5V2000 T46G Power Supply CORD Replacement Handset Cord T46GHS T46G Replacement Handset Visit the Verizon Wireless website for a list of compatible headsets from popular manufacturers Important customer information To avoid electric shock use caution when connecting cables For example do not connect sa...

Page 22: ...be liable for any damages arising from use of an illegally modified or altered publication Warranty The specifications and information regarding the products in this guide are subject to change without notice All statements information and recommendations in this guide are believed to be accurate and presented without warranty of any kind express or implied Users must take full responsibility for ...

Page 23: ...owing important safety notices and instructions before installing or using the product A DANGER warning refers to situations that could cause bodily injury A CAUTION warning refers to situations that could result in equipment malfunction or damage 1 Follow all warnings and instructions marked on the product 2 Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or ae...

Page 24: ...d Options OK Add Group Ring Back Switch Save Search Enter Name Number Back ABC Delete Option Detail Delete Add to Blacklist Cancel OK Directory All Contacts All Contacts Group Back Add Group Search Enter Enter Contact Number Back Add Options OK Add to Contact Name Work Number Mobile Number Other Number Account Ring Group Back ABC Add Delete Option Detail Delete Delete All Add to Blacklist Cancel O...

Page 25: ...nced Settings Network Reboot Reset to Factory Settings Exit Enter Language Select Time Date SNTP Settings Manual Setting Time Date DHCP Time Sound Ringtone Key Tone Network WAN Port VLAN 802 1x Settings VPN LLDP CDP NAT Exit Enter 802 1x Mode Disable EAP MDS EAP TLS EAP PEAP MSCHAP EAP TTL EAP MSCHAPv2 EAP EAP GTC Identify WAN Port IP Mode IPv4 IPv6 VLAN WAN Port PC Port DHCP VLAN VPN Active ON OF...

Page 26: ...Always Forward Busy Forward No Answer Forward Back OK Forward to Voicemail Call Forwarding Always to Voice Mail ON Call Forwarding Always to Voice Mail OFF Call Forwarding Busy to Voice Mail ON Call Forwarding Busy to Voice Mail OFF Call Forwarding No Answer to Voice Mail ON Call Forwarding No Answer to Voice Mail OFF Back OK Anonymous Call Rejection Turn ON Turn OFF Back OK T41 desk phone navigat...