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525 Almanor Avenue, Suite 200 
Sunnyvale, CA 94085

Learn more at 

www.ooma.com

 

or call 

1-877-950-6662

© 2020 Ooma, Inc. All rights reserved. Patent Pending. Ooma, Ooma Telo, Ooma Connect 4G Adapter, Ooma Premier, Ooma HD2 Handset, Ooma HD3 Handset,  

Ooma Linx, Ooma Home Security, and the Ooma logo are trademarks or service marks of Ooma, Inc. Other company and product names mentioned herein are 

trademarks of their respective companies. Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a 

recommendation. Ooma assumes no responsibility with regard to the performance or use of these products. P/N: 700-0300-100

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support.ooma.com

User manuals.

  Access this guide and all other product manuals at 

ooma.com/userguide

Forums.

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Quick Start Guide

Ooma Telo Base Station

Ooma Battery Backup

Ooma 4G LTE Adapter

Summary of Contents for Telo 4G

Page 1: ... a recommendation Ooma assumes no responsibility with regard to the performance or use of these products P N 700 0300 100 Have a question or need assistance Ooma has a wealth of available resources if you need assistance Support articles Access our comprehensive knowledge base at support ooma com User manuals Access this guide and all other product manuals at ooma com userguide Forums Talk with fe...

Page 2: ... Optional 7 Step 4 Connect Battery Backup 8 Step 5 Power on the Base Station 9 Step 6 Connect a Phone 10 You re All Set 11 What s Next 11 Telo Base Station Quick Reference 12 Status Lights 13 Battery Backup Quick Reference 14 Warnings 14 Ooma Usage Guide 15 Ooma Premier Features 16 Troubleshooting 18 Add Ons for Ooma Base Station 19 2 3 ...

Page 3: ... downloading the Ooma Setup app installing the Base Station and creating your Ooma account You will finish by connecting the Ooma Battery Backup and testing your setup in different locations to find the best signal strength Getting Started Package Contents Ooma Telo Base Station AC Adapter Ooma Battery Backup To install the app open the app store on your phone and search for the Ooma Setup app Alt...

Page 4: ...ation is unplugged Use the provided USB cable to connect the 4G LTE Adapter to the USB port on the back of the Base Station 4G PLACEMENT ADVISORY For the best 4G signal the 4G LTE Adapter should be placed in an area of your house with good cellular reception It should ideally be located as close as possible to a window The adapter should not be placed in a corner against a wall or within 5 feet of...

Page 5: ...or use when the light has remained blue for more than 10 minutes Connect Battery Backup STEP 4 Use the included USB power cable to connect the Battery Backup to the Base Station Then use the AC adapter to connect the Battery Backup to a wall outlet as shown below Turn the Battery Backup s power switch to ON With this configuration the Battery Backup will charge from the wall outlet while also powe...

Page 6: ...There you ll unlock your system s full functionality Check voicemail and call logs Configure preferences and set up advanced features Update your 911 address Purchase additional services and add ons And much more The first time you log in our Setup Wizard will help you configure our most popular features Transfer your phone number In most areas you can port your existing number to Ooma for a one t...

Page 7: ...rvice is not working All services are unavailable You will not hear any dial tone and will not be able to make or receive calls White System Status Indicates that your Ooma Base Station is not powered on or that brightness is turned all the way down Base Station Telo Base Station Quick Reference Fast Forward Delete Rewind Play System Status USB POWER HOME INTERNET PHONE Page Key Volume Play Key Pr...

Page 8: ...the Ooma Base Station The system will walk you through setting up your PIN and recording a personal greeting Playing messages at home When you have new messages the key will blink Press the key to listen to your voicemail through the speaker You can also listen to messages through your phone Simply dial your own phone number and follow the voice prompts Battery Backup Quick Reference A Charging LE...

Page 9: ... Do Not Disturb press and hold again or dial 7 9 And much much more Explore all the features and benefits of Ooma Premier my ooma com premier Ooma Premier Features Ooma Premier is a bundle of enhanced calling features that will get your home phone service firing on all cylinders Here are some of the most popular features and benefits of a Premier subscription Making two calls at once Use your Ooma...

Page 10: ...ork cables are plugged in securely Verify that the INTERNET port is connected to your router or modem Check that your Internet connection is working Connect a computer to the HOME port and browse to my ooma com You should see the login screen for My Ooma If not troubleshoot your Internet connection For 4G LTE only installations Try moving the Base Station and 4G LTE Adapter to a different location...

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