Optomany axept S800, Quick Start Manual

Page 1: ...axept S800 Quick Start Guide Version 1 5 1 March 2017...

Page 2: ...y Optomany 1 CONTENTS 1 Initial Setup 3 1 1 Terminal Overview 4 1 2 Screen Overview 5 Screen Icons Overview 5 1 3 Initial Terminal Setup 6 1 4 Connecting to the Network 7 1 5 Activation 8 2 Logging On...

Page 3: ...actions as quickly as possible whilst providing valuable reporting and other functionality backed by the Optomany Control Centre OCC web portal This user guide is designed to provide users of axept S8...

Page 4: ...the following axept S800 Terminal External AC Power Adapter External AC Power Cable Thermal Paper Roll Ethernet Cable Quick Start Guide This Document IMPORTANT PLEASE CONFIRM THAT THE TAMPER BAG AND...

Page 5: ...www optomany com axept S800 Quick Start Guide v1 5 1 This document is the property of Optomany Optomany 4 1 1 Terminal Overview An overview of the axept S800 terminal...

Page 6: ...S800 screen icons Icon Description Internet connection present No internet connection present Transaction data stored on the terminal not displayed once data uploaded Terminal configuration download r...

Page 7: ...st 1cm exposed Close Lid 02 Turn the axept S800 over so the connections on the underside are visible Connect the power supply into the socket labelled Power as highlighted Connect the Ethernet cable p...

Page 8: ...01 Once the loading process is complete the Network Configuration menu will appear Highlight ETHERNET using the and keys on the keypad and press the key on the keypad to continue 02 axept S800 support...

Page 9: ...icence Key sent to you by Optomany to use alpha characters press the numeric key containing the alpha character required multiple times until it is displayed Press the key on the keypad to continue 02...

Page 10: ...5 1 This document is the property of Optomany Optomany 9 05 Please be patient whilst the Configuration Download starts as this may take a few minutes 06 Once the configuration download has completed...

Page 11: ...p process it will prompt for the entry of the Department ID Enter the Department ID sent to you by Optomany using the keypad and press the key on the keypad to continue 02 Enter the User ID sent to yo...

Page 12: ...he Department ID will be stored during logon as shown below 05 Once the log on has been completed the main menu will be displayed If this is still the correct Department ID press the key on the keypad...

Page 13: ...the cardholder to insert their card into with the Chip of the card on top facing towards you into the Chip and PIN card slot at the base of the terminal 02 Enter the amount of the sale using the keyp...

Page 14: ...base of the terminal 06 Once the card is inserted axept S800 will process the card Please wait and do not remove the card whilst this is in progress 07 Press the key on the keypad to confirm cashback...

Page 15: ...el 10 On the Enter PIN screen pass the axept S800 terminal to the cardholder and ask them to enter their PIN After the PIN has been keyed in the cardholder will then need to press the key on the keypa...

Page 16: ...to be removed 15 Once the card is removed the Merchant Receipt will begin printing 16 Tear off the receipt from the axept S800 terminal and press the key on the keypad to continue 17 The cardholder re...

Page 17: ...actless payment sale 01 From the main menu select option 1 Sale Press the key on the keypad 02 Enter the amount of the sale using the keypad axept S800 will automatically enter the decimal place for y...

Page 18: ...d confirms the card has been read the green contactless LEDs will incrementally light up as the card is being read 06 The Card Read OK message will be displayed momentarily to confirm the card has bee...

Page 19: ...nt is the property of Optomany Optomany 18 10 Tear off the receipt after printing has completed from the axept S800 terminal and press the key on the keypad to continue 11 The payment processing proce...

Page 20: ...y to print a customer cardholder copy of the receipt if required The following steps describe the process for printing a customer cardholder copy of the receipt for contactless transactions 01 From th...

Page 21: ...Day 10 00 17 00 Non urgent requests can be emailed to customersupport optomany com E mails will be actioned within the business hours of Monday to Friday 9 00 am to 5 00 pm Upon receipt an Optomany h...