Oricom ULTRA 9400 User guide, Manual

Page 1: ...USER GUIDE Keep this user guide for future reference Ultra Series 5 8GHz Digital Cordless Phone with Answering System Ultra9400 Ultra9800 ...

Page 2: ...TuRES 8 Answering System Setup 11 HANDSET SETUP 13 Telephone Operation 20 CALLER ID 27 Phone book 30 Answering System Operation 33 Remote access 36 Belt clip and Optional Handset 38 Advanced Settings 39 TEChNICAL SpECIFICATIONS 42 Troubleshooting 43 Maintenance Guarantee 44 ...

Page 3: ...the mains power fails Always have a corded phone available to be able to make and receive calls to emergency services if the mains power fails WARNINGS AND SAFETY INFORMATION IMPORTANT Avoid exposure of this telephone to moisture or liquid To prevent electric shock do not open the handset or base cabinet Avoid metallic contact e g metal clips keys between the battery contacts and charging conducto...

Page 4: ...d Charger INPUT 100 240V AC 50 60Hz OUTPUT 7 5V DC 500mA CAUTION General Product Care To keep your unit working and looking good follow these guidelines Avoid dropping the handset as well as other rough treatment to the phone Clean the phone with a soft cloth Never use cleaning agents paint thinner abrasive powder alcohol or other chemical products to clean the unit Doing so will damage the finish...

Page 5: ...e batteries or cause the conductor to overheat resulting in burns Do not attempt to recharge the battery cell by heating it Sudden release of battery electrolyte can cause burns or irritation to the eyes or skin Observe the proper polarity or direction of any battery Reverse insertion of the battery cell can result in leakage or explosion Remove the batteries if you do not plan to use the product ...

Page 6: ...ADSL If you do you must connect an in line filter not supplied between the telephone socket and your Ultra9400 Ultra9800 base to ensure that your broadband and Ultra9400 Ultra9800 will work properly If you do not install the filter you will experience interference on the Ultra9400 Ultra9800 and your Broadband may suffer dropouts Please refer to the user guide of the in line filter for installation...

Page 7: ...te battery and battery door which are packaged together inside a plastic bag and are separate from the handset 2 Locate the battery compartment on the back of the handset 3 Plug the battery pack cord into the jack inside the compartment Note To ensure proper battery installation the connector can be inserted only one way 4 Insert the battery pack 5 Close the battery compartment by pushing the door...

Page 8: ...other end into a modular jack 3 Plug the AC power converter into the power point and the DC connector into the jack on the bottom of the base 4 Place the handset in the base cradle The charge in use indicator turns on verifying the battery is charging 5 Allow the phone to charge for 16 hours prior to first use If you don t properly charge the phone battery performance will be compromised Use only ...

Page 9: ... the default setting 4 Press the button to confirm You will hear a confirmation tone Wall Mounting 1 Turn the base over 2 Attach the wall mounting pedestal by first inserting the tabs on the open edge of the pedestal into the slots on the lower portion of the back of the base Then push down and snap the pedestal into place 3 Slip the mounting holes on the back of the base over the wall plate posts...

Page 10: ...r cordless handset VMWI indicator Volume up Talk Recall Repeat Delete Int Conf Display Menu Mute Volume down End Play Stop Skip Pause Ringer Redial Phone book Microphone Speaker Alphanumeric keypad FEATuRES ...

Page 11: ...9 Your Base unit ultra9400 FEATuRES Memo Answer On Off Announce Page Do not disturb Display Delete Skip Volume up Play Stop Repeat Volume down Language Day check Minute Hour ...

Page 12: ... ultra9800 FEATuRES Memo Answer On Off Announce Do not disturb Display Delete Skip Volume up Play Stop Repeat Volume down Alphanumeric keypad Pause Page Int Conf Mute Recall Speaker Redial language day check minute hour ...

Page 13: ...ON ESPANOL and SP shows in the message counter Note To change to English press the LANGUAGE button again Note In remote access mode the system follows the selected language The voice prompt language cannot be switched remotely Voice Time Day Stamp and Real Time Clock 1 Make sure the answering system is ON 2 Press and hold the day check button to set the day of the week 3 Press and hold the hour bu...

Page 14: ...s RECORD ANNOUNCEMENT AFTER TONE 3 Begin speaking after you hear the beep 4 Release the button when you finish your announcement Note If you choose not to record an outgoing announcement a default announcement plays instead To return to the default announcement after you have recorded your own outgoing announcement press the ann button and release it when you hear the beep Or press the button whil...

Page 15: ... Note When this phone system is expanded up to 6 handsets handsets are named HANDSET 1 HANDSET 2 HANDSET 3 HANDSET 4 HANDSET 5 and HANDSET 6 respectively 6 The receiving handset will turn on the microphone and the originating handset will turn on the speakerphone to monitor sound from the receiving handset Note For room monitoring mode to work the originating handset must NOT be on the cradle Whil...

Page 16: ...b menu 2 Press the button to enter the menu SET LANGUAGE 1ENG 2FRA 3ESP shows in the display 3 Use the keypad on the handset to select 1ENG 2FRA 3ESP or use the or button to scroll to the desired language English is the default setting 4 Press the button to save your selection You will hear a confirmation tone and the selected language shows in the display Handset Name From the Handset Setup Menu ...

Page 17: ...ur selection You will hear a confirmation tone and the selected ringer tone shows in the display Note You must have the Ringer Volume set to ON for ring tone to signal an incoming call Ringer Volume From the Handset Setup Menu 1 Press the or button to scroll to the RINGER VOLUME sub menu 2 Press button to enter the menu SET RINGER 1HI 2LOW 3OFF shows in the display 3 Use the keypad on the handset ...

Page 18: ...to select VIP melody feature and then display VIP 1 record If VIP1 does NOT contain any specific number records it will display EMPTY 3 Press or button to select the specific VIP melody memory location 10 VIP locations that does not contain any record 4 Press button to display SELECT MEMORY Note If the memory location does not contain any CID memory records and you are trying to mark a specific re...

Page 19: ...lay shows DELETE VIP 4 Press again to confirm You will hear a confirmation tone and VIP DELETED shows in the display Key Tone From the Handset Setup Menu 1 Press the or button to scroll to the KEY TONE sub menu 2 Press button to enter the menu SET KEY TONE 1ON 2 OFF shows in the display 3 Use the keypad on the handset to select 1 or 2 or use the or button to scroll to your selection 1ON is the def...

Page 20: ...he or button to scroll to the 1ON or 2OFF The default setting is 2OFF 4 Press the button to confirm You will hear a confirmation tone and the new setting shows in the display Message Length This feature allows the user to set the Memo recording time and ICM recording time From the Handset Setup Menu 1 Press the or buttons to scroll to the MESSAGE LENGTH submenu 2 Press the button to enter the menu...

Page 21: ...there are NO new messages This allows the user to access their answerer from another location and then hang up after 4 rings to save long distance charges Security Code for answering system You can access the answering system from a tone dialling telephone in another remote location The security code is required for remote access and it prevents unauthorized access to your answering system From th...

Page 22: ... service the VMWI indicator on the top of the handset flashes when you receive a new message from your service provider Speakerphone Operation Note If you are using the speakerphone remain close to handset so the party you are speaking to can hear you If you are using the handset and want to switch to the speakerphone press the button press again to end conversation If you are using the speakerpho...

Page 23: ...e call in minutes and seconds Auto Standby If you place the handset in the cradle while the handset is off the hook during a call the call is automatically disconnected Ringer HI LOW OFF Shortcut There are two ways to set the ringer to HI LOW OFF One is the traditional way as described in the Programming Functions Handset Setup Ringer Volume menus The other one is this short cut to ringer menu 1 M...

Page 24: ... want to keep dialling the number press the button to quickly redial the number Exit Press the button to exit a menu function and return to the standby screen Page The page feature helps you locate a misplaced handset To send and receive pages all handsets must be registered If your handset is not registered follow the instructions in the Registration section of this manual Handset to Handset Pagi...

Page 25: ...enter intercom mode Mute To have a private off line conversation use the MUTE feature The party on the telephone line cannot hear you but you can hear them 1 During a conversation press the button on base or button on the cordless handset MUTE ON shows in the display 2 Press the button on base or button on the cordless handset to cancel and return to your phone conversation Receiver Volume Control...

Page 26: ...d press the button or int conf button on either handset to deactivate the intercom Receiving an Intercom Call When you receive an intercom call press the int conf button or button Advanced Intercom Features Receiving an Incoming Call During an Intercom Call If you receive a telephone call during an intercom call the intercom call is immediately terminated and all handsets ring Either handset user ...

Page 27: ... select Handset You will hear a paging tone and PAGING shows in the originating handset s display Note PAGING FROM shows in the display on the receiving handset and the receiving handset presses the int conf or button to answer the intercom 3 When the receiving handset connects press the int conf button on the originating handset to conference with the receiving handset and the external caller CON...

Page 28: ...a paging tone PAGING shows on the originating handset s display and PAGING FROM shows on the receiving handset s display 3 When the receiving handset connects press the button on the originating handset to transfer the call OR 4 Press the button on the originating handset to transfer the call If the receiving handset does not answer within 30 seconds the originating handset rings back and displays...

Page 29: ...hen the phone rings If the caller has withheld their phone number a corresponding message appears in the display The phone number is not displayed and will not be stored in the calls list A total of 30 incoming calls with a maximum of 12 letters for the name and 23 digits for the number can be stored in the calls list The flashing indicates new calls in the calls list Call waiting In Australia you...

Page 30: ...e oldest Caller ID record 1st call is automatically deleted You may review the stored information at any time Calls received since your last review show as NEW in the display Calls that have not been previously reviewed but were received from the same number more than once show as REPT in the display Reviewing CID Records As calls are received and stored the display is updated to let you know how ...

Page 31: ...e phonebook The handset will display UNABLE TO STORE Deleting a CID Record 1 Make sure the phone is OFF not in TALK mode 2 Use the or button to display the CID record you want to delete 3 Press the button The display shows DELETE CALL ID 4 Press the button to erase the record showing in the display The display shows DELETED Note Press the button to return to the standby mode Deleting All CID Recor...

Page 32: ...DD RECORDS 4 Press the button to confirm ENTER NAME shows on the display 5 Use the touch tone pad to enter a name up to 15 characters More than one letter is stored in each of the number keys Note If you make a mistake press the button to backspace and erase the wrong character s or number s 6 Press the button again to save your selection The display shows ADD TEL NUMBER 7 Use the keypad to enter ...

Page 33: ... phone is OFF not in talk mode 2 Press the button to access the phone book sub menu 3 Use the or buttons to scroll to EDIT RECORDS 4 Press the button to confirm display will show the records 5 Use the or buttons or key in alphabet to move to your selection press button to confirm ENTER NAME shows on the display 6 Repeat Steps 5 through 7 in add records section ...

Page 34: ...ows on the display 6 Press the button again to confirm Note If you don t want to change or delete a record simply press the button or wait for one minute to exit automatically Dialling a Number from phone book 1 Make sure the phone is OFF not in talk mode 2 Press the button to access Phone Book sub menu 3 Use the or buttons to select VIEW RECORDS 4 Press the button to confirm display will show the...

Page 35: ... old and new messages c Message counter has bars Answerer is off d Message counter has an F flashing on the display Memory is full e Message counter has a CL flashing on the display Clock is not set since power up or after power failure f Message counter has six horizontal bars flashing on the display MEMO recording g Message counter has a AN flashing on the display Answering incoming calls and re...

Page 36: ...on stored messages Mailbox button indicator is off no messages Mailbox button indicator is flashing new messages Message Playback The message counter lets you know when you have message s or new message s To play the messages press the button While a message is playing you may do the following Press the corresponding button to stop the message playback Press and release the button to repeat the cu...

Page 37: ... will announce ALL OLD MESSAGES ERASED To erase a message from the handset 1 Press the button on handset 2 Use the or buttons to scroll to DTAM MESSAGE 3 Press the button to confirm ANSWER REMOTE ACCESS shows in the display 4 Follow the voice instruction to operate answer system press the key 2 to play message 5 Press the button on handset to erase a message during playback Note Erased messages ca...

Page 38: ...e button to access the answering system 2 Listen as the caller leaves a message 3 Press the or buttons to speak to the person or press the button to stop screening the call Accessing the Answering System from Another Location You can access your answering system from any touch tone phone by entering your 3 digit security code during the playing of outgoing announcement or after you hear the outgoi...

Page 39: ...he 3 digit security code If you don t enter the security code within 8 seconds the phone hangs up You should erase some messages so the answering system can record new messages Note The unit also answers after the 10th ring if it is turned off To access the answering system enter your 3 digit security code Remote access ...

Page 40: ...uded for hands free operation 1 Connect the headset to the headset jack on the side of the handset The handset receiver and microphone are disabled when the headset is connected 2 Adjust the headset to rest comfortably on top of your head and over your ear Move the microphone to approximately two to three inches from your mouth 3 Press the button to answer a call or make calls using the headset 4 ...

Page 41: ...e default recall time is suitable for your country and network operator It is unlikely that you should need to change this setting unless advised to do so R button on PBX phone systems If the telephone is connected to a PBX phone system functions such as transferring calls and automatic call back can be used via the R button R button and Supplementary services Your telephone supports the supplemen...

Page 42: ...e base unit you hear a tone at the handset HANDSET X REGISTERED shows in the handset display where X is the handset number You may now rename your handset Refer to Step 3 4 of Handset Name Section De Registration This feature allows you to remove a registered handset from base During the de registration process keep the handset near the base From the Handset Setup Menu 1 Press the or button to scr...

Page 43: ...se the handset you MUST re register the handset using the Registration process Default Setting As you become familiar with this system you may prefer to use the system s original settings Follow the steps below to return to the factory default settings From the Handset Setup Menu 1 Press the or button to scroll to the DEFAULT SETTING sub menu 2 Press the button to enter the menu DEFAULT SETTING 1Y...

Page 44: ...rox 168 hours standby AC DC Adapter For Base and Charger INPUT 100 240V AC 50 60Hz OUTPUT 7 5V DC 500mA Rechargeable Battery 5 2721 3 6V 550mAh Ni MH battery pack Range Outdoors Approx 300m Indoors Approx 50m For guidance only depends on initial battery charge TEChNICAL SpECIFICATIONS ...

Page 45: ...Check base unit CONNECTIONS Keypad does not work Keypad may be locked UNLOCK the keypad Busy tone in use light on 1 Other handset may still be connected 2 Check power supply connection 1 Check ALL handsets and END all calls 2 Check CONNECTIONS to wall and base Handset registration fails continuously The base memory may be fully charged Delete un used handsets and try again Cannot make answer a 2nd...

Page 46: ...utory or common law for damages or any other remedy if the damage occurs as a result of i failure by you to follow the instructions in the User Guide for the installation and proper functioning of the product ii negligence on your part or misuse by you of the product iii any un controlled external cause to the phone not functioning including but not limited to electricity failure lighting over vol...

Page 47: ...d not be referred to the Telecom Faults service This equipment shall not be set to make automatic calls to the Telecom 111 Emergency Service This equipment may not provide for the effective hand over of a call to another device connected to the same line REN RN for New Zealand The REN Ringer Equivalence Number or RN is of significance only if you wish to connect more than 1 telephone to your telep...

Page 48: ...b www oricom com au Phone 02 4574 8888 Fax 02 4574 8898 Australia Oricom International Pty Ltd Locked Bag 658 South Windsor NSW 2756 Customer Support Email support atlasgentech co nz Web www atlasgentech co nz Phone 0900 50 025 Toll Call Fax 09 574 2722 New Zealand Atlas Gentech NZ Limited Private Bag 14927 Panmure Auckland ...