Ossenberg cibX SMARTSTICK, Instruction Manual

Page 1: ...Instructions Manual SMARTSTICK the linked up walking stick For safe mobility in an advanced age ...

Page 2: ...ll find all the important information and tips for use below Please read the instructions manual carefully before using the product for the first time Furthermore follow the instructions and safely store the instruction manual If you still have questions please contact us on weekdays Monday Friday on our service hotline 49 0 2571 1395555 We hope you enjoy your SMARTSTICK 2 ...

Page 3: ...iew 2 Use 5 7 5 16 6 18 6 18 21 7 18 3 Features 8 9 19 8 8 20 9 21 4 The user Portal 9 14 9 10 10 11 13 11 12 12 13 13 14 5 Safety Instructions Restrictions on Use 6 Storage Care 7 Duration of use disposal 8 Legal Bases 19 ...

Page 4: ...etails Article no 14604 Handle Softtouchderbyhandle Tube Carbon look plastic tube Rubber capv Innen Ø 16mm workmanship 10 fold push button Adjustable in height von 80cm 102 5cm Max Body weight 120 kg Integrated electronics GSM Modem GPS antenna SIM Karte Telekom Lithium Akku Protected by utility model 20 2016 103 946 IPC A61H 3 00 1 Überblick ...

Page 5: ... the walking stick itself and the integrated electronics with the user portal To use the SMARTSTICK please carry out the following steps Warning Hand poles may only be adjusted by qualified personnel Please contact your nearest medical supply store If you would like to adjust the setting yourself despite the warning please proceed as follows 2 1 Height adjustment 1 Before making the adjustment loo...

Page 6: ...dy and call our hotline 49 0 2571 1395555 After successful activation you will receive your username and password for the portal by e mail within 24 hours The term is 2 years Alternatively you can also activate the SMARTSTICK online To do this please go to www cibx de and then to Activate As soon as the activation is completed you will receive an e mail with your username and password within 24 ho...

Page 7: ...ically when moving again 2 4 Charging the battery When delivered the battery of your SMARTSTICK has a charge of 80 If the battery power falls to around 20 the portal sends a warning message At the same time the LED starts to continuously glow red To charge connect the included USB cable to your computer or to the included power adapter Depending on the current charge status the following LED patte...

Page 8: ...ssible at all When delivered your location is Otto Lilienthal Str in Greven For the first determination of your position please stay outside with the SMARTSTICK for at least 15 minutes 3 2 Alert In emergency situations such as a fall or disorientation a call for help can be sent directly via the SMARTSTICK To do this please press and hold the button for at least 5 seconds until you hear a beep At ...

Page 9: ...stick de and www cibx de in due course 4 The user portal A user portal is connected to each SMARTSTICK which visualizes the data obtained and displays the last localized location on a map of the area 4 1 Login To log into the portal please proceed as follows Step 1 Open www cibx de and click on Portal at the top right Step 2 Enter your username and password case sensitive Step 3 Click Sign In Note...

Page 10: ... as the different modules for direct selection To enlarge or reduce the map section you can use the at the top right With a click on find you can see all SMARTSTICKs at the same time The next to find also helps 4 3 Settings Under the menu item Settings you can manage your account settings and change your password To change your password click on Change password Enter your desired password confirm ...

Page 11: ...sages Contact Geofence 4 4 1 About In the information area you can give the SMARTSTICK an individual name and change the color of the card symbol The display in different colors is particularly useful when there are several SMARTSTICKs You can also see the current battery level and the last location message here This data is transmitted by the SMARTSTICK and cannot be influenced ...

Page 12: ... minutes ago replaces the message Alarm was activated 10 minutes ago Alternatively you can also remove messages from the portal yourself Simply click on the message and then on the Delete button Warning messages that are canceled by a new activity e g Geofence left by Geofence re enter are automatically deleted 4 4 3 Notifications The Map module shows you the exact location of the selected SMARTST...

Page 13: ... under Message with what kind of message you would like to receive The following messages are available Battery status device powered off on geofence and alert The number of contacts is unlimited An overview can be viewed at any time under the Contact module If you would like to remove a contact person click on the corresponding email address and select Delete With the geofence you define an area ...

Page 14: ...nce is an additional security measure we recommend always placing the geofence around the current location of the SMARTSTICK Address search Enter your new desired address here and then press Enter on your keyboard smartphone The map shows you the selected area Note All modules can also be called up directly from the short overview 4 5 Log out To log out of the portal click on your user account at ...

Page 15: ...t your specialist dealer Please note the specified maximum permissible body weight Proper handling of the SMARTSTICK requires some practice We therefore recommend that you get additional support from an assistant at the beginning You can also use the knowledge of the specialist staff to instruct you on how to climb stairs with the SMARTSTICK For an optimal hold please grasp the handle of the SMART...

Page 16: ...dealer Independent straightening e g of a bent SMARTSTICK is prohibited danger of breakage Bent or damaged SMARTSTICKs must never be used again as they no longer offer the necessary stability The SMARTSTICK is splash proof However not suitable for use in water The water penetrating the pipe leads to rusting through or oxidation of the pipe which can mean an increased risk of breakage In the event ...

Page 17: ...rubber buffer is a wearing part and must be replaced regularly Note If disinfection is necessary a suitable disinfectant must be used Please note the manufacturer s instructions for use If the SMARTSTICK has not been used for a long period of time please only use it again after it has been checked by the specialist staff Shelf life is limited to 2 years if stored properly Warning Never clean handl...

Page 18: ...ur regional waste disposal company or specialist retailer where and how you can dispose of the SMARTSTICK 8 Legal Bases 8 1 Warranty and Liability You have purchased a high quality Ossenberg product If despite the highest quality standards in our production a justified material defect occurs Ossenberg has the right within the framework of a 12 month warranty to either repair the defective item or ...

Page 19: ...on of the person concerned and is in writing If the consent is to be given in writing together with other declarations e g living will it must be particularly emphasized BDSG 4a We advise nursing facilities and hospitals to integrate the consent to data collection processing and use into the living will If the person concerned suffers from dementia syndrome and is no longer able to conduct busines...

Page 20: ...ARTSTICK After successful activation by telephone the caller receives his access data user name and password to the portal by e mail The connection to the portal is SSL protected When logging in for the first time you will be prompted to change your password Movement data collected will be automatically and irrevocably deleted after 3 months 8 4 Right to Information The owner buyer has the right t...

Page 21: ...of application In addition to Germany the functions of the SMARTSTICK can also be used without restrictions in countries in tariff zone 1 Country group 1 includes the following countries Belgium Bulgaria Denmark Estonia Finland France French Guiana Gibraltar Greece Great Britain Guadeloupe Ireland Iceland Isle of Man Italy Channel Islands Croatia Latvia Liechtenstein Lithuania Luxembourg Malta Mar...