Getting started with
Oticon RemoteCare
To use this app, the following items are needed:
•
Oticon More™, Opn S™, Opn™, Xceed, or Opn Play™ hearing aids paired to your device.
•
A stable Internet connection with a recommended minimum speed of 1/1 Mbit/s (check with provider).
•
An email account.
•
A compatible Apple® or Android™ phone or tablet (see
https://www.oticon.com/support/compatibility
for compatible device list).
• Apple devices: must have iOS version 13.0 or newer.
• Android devices: must have operating system 8.0 or newer.
Oticon Government Services
Step 1:
Pair your Oticon hearing aids to your phone or tablet
For more information, refer to your Instructions for Use booklet (included with your hearing aids)
or the Oticon website:
www.oticon.com/support/how-to/connect-to-wireless-accessories
.
For
Android devices, patients will connect directly through the RemoteCare App.
Step 2:
Download the Oticon
RemoteCare app
Open the Apple App Store® or Android Google Play™
Store on your phone or tablet. Search for “Oticon
RemoteCare” and download it to your device.
If you need assistance pairing your Oticon hearing aids, downloading
the RemoteCare app, or creating a RemoteCare account, please call
the Oticon Patient Support Hotline at: 855.400.9766
These 4 steps will help you set up your hearing aids and phone/tablet
for RemoteCare.
Setting up your hearing aids and phone/tablet
Apple
Android
