background image

Table of Contents -  

1

Quick Start & Troubleshooting 

Guide

T

A B L E

 

O F

  C

O N T E N T S

Product Registration

 2

Important Information

 3

Computer Basics

 4

Safety and Comfort .....................................................  4

Safety Precautions ...............................................  4
Health Precautions...............................................  5

Getting to Know your Computer..................................  6

Control Devices (Keyboard/Touchpad) .................  6
Touchscreen (optional) ........................................  7
Volume Controls ..................................................  8
Remote Control (optional) ...................................  9
Your Computer’s Drives........................................  9
Power Supply.....................................................  11
Ports and Connectors .........................................  12
Turning your Computer ON or OFF......................  14
Upgrading your Computer .................................  15

Internet and Software

 17

Using Windows and your Software ...........................  17

Welcome Center.................................................  17
Internet Security Offer........................................  17
Packard Bell Recovery Management ..................  18
Packard Bell Updater..........................................  19
Your Computer's Documentation.......................  20
Playing Multimedia Files....................................  20
Social Networks (optional).................................  22

First steps on the Net ................................................  22

Protecting your computer..................................  22
Choose an ‘Internet Service Provider’.................  22
Network connections.........................................  23
Surf the Net! ......................................................  25

Helpdesk

 27

Safe Computing ........................................................  27

Maintenance......................................................  27
Updates .............................................................  30
Security..............................................................  30
Windows Remote Assistance .............................  35

Diagnose & Repair.....................................................  36

Top Troubleshooting Cases ................................  36
Miscellaneous Troubleshooting .........................  41

Recovering your system ............................................  47

To recover your system ......................................  47
Recovering pre-installed software and drivers...  47
Returning to a previous system condition..........  48
Returning your system to its factory condition ..  49

Regulatory Information

 50

Environment

 52

Software License

 53

Index

 54

Copyright ©2010. All Rights Reserved.    

PBNB

Summary of Contents for EasyNote BG35

Page 1: ...7 Packard Bell Recovery Management 18 Packard Bell Updater 19 Your Computer s Documentation 20 Playing Multimedia Files 20 Social Networks optional 22 First steps on the Net 22 Protecting your compute...

Page 2: ...r advantages await you How to Register During the initial startup of your computer a window will invite you to register Please fill in the information and click Next The second window you ll see conta...

Page 3: ...e please use the Packard Bell Updater program as soon as you have configured an Internet connection see page 19 for details Packard Bell InfoCentre To discover more about your computer please make sur...

Page 4: ...ecting the power cable to the AC power outlet The power cable is unplugged from the power outlet before disconnecting the power cable from the computer Three pin power cords are connected to a grounde...

Page 5: ...mputer for long periods while sitting at a desk invest in an external keyboard for improved comfort To protect your hearing when using speakers or headphones increase volume gradually until you can he...

Page 6: ...thatdonotprovide a numeric keypad If this is the case you may use the integrated keypad by activating Num Lock and using the keys with extra number characters the keys in the centre right of the keybo...

Page 7: ...ng the screen instead of cluttering your desk with a keyboard or mouse Depending on the type and format of touchscreen you may either use a finger or stylus or both to select items on the screen Tappi...

Page 8: ...Start Control Panel under Tablet PC settings and Pen and Touch Note Certain touchscreens have a thin layer of air between layers of glass and resistivetouchfilm Occasionally aseriesofconcentricshapes...

Page 9: ...Start Windows key 7 Volume controls Volume up down 8 Mute 9 Open Record TV 10 Open Guide 11 Program Channel up down 12 DVD Menu 13 Open Live TV 14 Number keys Clear and Enter 15 Teletext selection re...

Page 10: ...icate your CDs create your own music compilations digital photo albums or keep a safe copy of your valuable data Disc recording software must be used to write information to recordable discs Note Befo...

Page 11: ...mputer was purchased The power adapter provides adequate power to run your computer and recharge the battery pack at the same time Warning Do not cover or place objects on the AC adapter Keeping the a...

Page 12: ...tion recycling and disposal of batteries There is a danger of explosion if the battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Ports and C...

Page 13: ...t change the audio output or connect the Line Out port of your computer to your television or a speaker system Line Out Lets you plug in stereo headphones or powered speakers Plugging in an audio devi...

Page 14: ...countControl on page 34 Turning your Computer OFF Make sure all applications are closed before you turn off your computer Turning off your computer will ensure that a data is saved and it will use as...

Page 15: ...ivity on your computer s hard drive just like Hibernate but also keeps a copy in memory ready to start in a few seconds A small amount of power is still required to store the contents of the memory bu...

Page 16: ...ired or if PB Care packs are not available in your area don t worry Packard Bell has the answer Packard Bell has appointed Authorised Service Centers to provide you with high quality service You will...

Page 17: ...the screen Welcome Center The first time you turn on your computer the Welcome Center window opens The Welcome Center introduces you to the new features and tools of Windows You can access the Welcom...

Page 18: ...on screen instructions Please read them carefully 1 Click on Start All Programs Packard Bell then click on Packard Bell Recovery Management Packard Bell RecoveryManagement opens 2 To create recovery...

Page 19: ...recording discs until the process is complete Packard Bell Updater To ensure that your computer has the latest available updates for drivers and software please use the Packard Bell Updater program as...

Page 20: ...our computer s configuration The My Computer button contains all the technical information about your computer s components and useful tips on how to upgrade your computer Other buttons give you acces...

Page 21: ...ctive before starting the media program for the first time The first time you start the media program it will start a setup wizard which will configure some basic settings If available select the Expr...

Page 22: ...ickly view your friends updates and make your own updates without leaving the desktop You can recieve notifications and status updates directly to your desktop using the sidebar to monitor multiple so...

Page 23: ...ailable in large cities You can use your telephone and watch cable TV at the same time you are connected to the Internet 3G WWAN or Wireless Wide Area Network A 3G connection allows you to use cellula...

Page 24: ...al devices to the access point Wireless Adapter An internal wireless adapter is normally already installed in your computer A button or controls in Windows allow you to activate or disactivate the ada...

Page 25: ...this will take you directly to the address you typed 4 Instant Search Box Search the web without having to open a search provider page You can customize your search by setting your favorite search pr...

Page 26: ...To get you started why not visit our website www packardbell com Packard Bell is dedicated to provide you with on going personalised support Check out our Support section to get help tailored to your...

Page 27: ...you tick Scan for and attempt recovery of bad sectors your computer will carry out the physical error checking when you next restart your computer Click on Start to proceed Disk Cleanup The DiskCleanu...

Page 28: ...on will automatically appear FreesomeSpace onyourHardDisk Drive 1 Empty the RecycleBin When you deletea filefrom your computer Windows placesit in the Recycle Bin All the deleted files remain there un...

Page 29: ...dowsSystemRestorefromtheWindowsdesktop Click on Start All Programs Accessories System Tools System Restore Ifyou cannotaccesstheWindowsdesktop 1 Press the Alt F10 key upon start up when the Packard Be...

Page 30: ...everyday keeping your security applications and operating system up to date is crucial Norton Internet Security combined with other security applications can protect your computer from Internet attack...

Page 31: ...t acts as a shield to protect your Internet connection from unwanted connections some of which may attempt to take control of your computer to install or re distribute viruses or malicious programs Ea...

Page 32: ...ormation such as your last name and words that can be found in the dictionary Try to select especially strong unique passwords for protecting activities like online banking Keep your passwords in a sa...

Page 33: ...atly reduced if you can catch it shortly after your data is stolen or whenthe first use of your informationis attempted One of theeasiest waystoget the tip off that something has gone wrong is by revi...

Page 34: ...Defender Windows Defender helps protect your computer against malicious and unwanted software such as spyware and adware Windows Defender is installed and turned on by default To help protect your pr...

Page 35: ...aves erratically crashes unexpectedly or if some of your programs do not work correctly your computer may be infected by malicious software However do not blame every computer problem on a virus If yo...

Page 36: ...bleshooter can help you find solutions in a few clicks Top Troubleshooting Cases Have a look at the symptoms described below see if theymatch the problem you encounter with your computer and follow th...

Page 37: ...nd the power outlet Test the power socket 1 Plug any other electrical device on the wall socket and check if it works 2 If it does not your wall socket is may be faulty Try to reset your computer 1 Un...

Page 38: ...er may freeze when the Packard Bell logo displays Restart your computer Press the TAB or ESC key to while the computer starts to display some details Set the BIOS to default settings Press Del or F2 w...

Page 39: ...page 29 Disconnect or remove additional devices PleasereadRemovingadditionalexternaldevices RemovingthebatteryandRemovingadditionalinternalhardwareonpage 37 Use the Packard Bell Troubleshooter on the...

Page 40: ...torsthechangestoyourcomputerandautomaticallycreatesrestorepointstoreverttoaprevioustime if necessary It can undo harmful changes to your computer and restore its settings and performance while saving...

Page 41: ...ockkeyisnot activated the keypadeither functionsasasecondset of cursorkeys on full sized keyboards or they revert to normal letter keys on certain compact keyboards My touchpad does not work 1 Your co...

Page 42: ...If necessary click on Speakers to change the type of audio output for example if you are using digital audio over an HDMI cable e To display more volume controls click on the device or application ima...

Page 43: ...s to their Internet server 6 You have moved and your dialling location has changed a Changeyour settingsby clicking on Start Control Panel Change the View by option to Large icons then select Phone an...

Page 44: ...front of Always show all icons and notifications on the taskbar and then OK c The Networks connection icon indicates if you have a reliable network connection either wireless or over a cable d Click...

Page 45: ...ments can usually be found printed on the software box or on the website for the software Problem Error Solution The printer is OFF Switch the printer ON The printer is OFF Line Press the printer s on...

Page 46: ...nly open your computer when asked to do so by a qualified Packard Bell technician Before purchasing a new hardware device check that it canbe used on your computer 1 Check your computer s specificatio...

Page 47: ...working correctly For instructions see Returningto aprevious systemcondition on page 48 4 Reset your system to its factory condition If nothing else has solved the problem and you want to reset your...

Page 48: ...restore points to get your system running again Windowsautomaticallycreates an additional restorepoint each day andalso each timeyouinstall software or device drivers Help For more information about u...

Page 49: ...ered to Caution Continuing the process will erase all files on your hard drive 4 Click on OK The recovery process begins by restarting your computer then continues by copying files to your hard drive...

Page 50: ...ectromagnetic fields Thisproductmustbeusedinstrictaccordancewiththeregulationsandconstraintsinthecountryofuse Forfurtherinformation contactthelocaloffice in the country of use List of applicable count...

Page 51: ...oreroundclipto eachcableconnectingyourPackardBellcomputertoahardwaredevice that hasnot been delivered with your computer Ferrite reference 28A 2029 from Steward two loops For Ethernet LAN cable use FT...

Page 52: ...DISPOSAL The 2002 96 EC Directive known as Waste Electrical and Electronic Equipment WEEE Directive requires that used electrical and electronic products must be disposed of separately from normal hou...

Page 53: ...t person may also use the SOFTWARE on a portable or home computer 2 Copyright The SOFTWAREis owned by Packard Bellor its suppliers and isprotected by UnitedStates copyright laws and internationaltreat...

Page 54: ...l InfoCentre 20 Packard Bell Website 26 Download 22 Drives 9 Memory card reader 9 Optical drives 10 DSL 23 44 DVI port 13 E Electronic Program Guide 21 Email 44 Environment 52 Epilepsy warning 5 Error...

Page 55: ...g software 28 Restore points 30 S Safe Computing 27 Safe mode 39 Safety precautions 4 Screen saver 37 Security Antivirus 31 Updates 30 34 Windows Action Center 30 33 Shutdown 15 Sleep mode 14 37 Socia...

Page 56: ...Virtual keyboard 8 Volume controls 8 W Warranty 3 16 Welcome Center 17 WiFi 23 Windows System Restore 29 Using Windows 17 Welcome Center 17 Windows Action Center 30 33 Windows automatic updates 30 34...

Reviews: