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Operating Instructions

Digital Cordless Phone

 

Model No.

KX-TGD310NZ
KX-TGD312NZ

Digital Cordless Answering System

Model No.

KX-TGD320NZ
KX-TGD322NZ

Model shown is KX-TGD310.

Before initial use, see “Getting Started”
on page 9.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.

0303_TGD3xxNZ(en-en)_ver002.pdf   1

2015/03/03   10:28:02

Summary of Contents for KX-TGD310NZ

Page 1: ...ystem Model No KX TGD320NZ KX TGD322NZ Model shown is KX TGD310 Before initial use see Getting Started on page 9 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference 0303_TGD3xxNZ en en _ver002 pdf 1 2015 03 03 10 28 02 ...

Page 2: ...ck 17 Power backup operation 17 Phonebook Phonebook 19 Speed dial 20 Programming Menu list 22 Alarm 28 Do not disturb mode 28 Nuisance call block 29 Baby monitor 30 Other programming 32 Registering a unit 33 Caller ID Service Using Caller ID service 36 Caller list 36 Answering System Answering system 38 Turning the answering system on off 38 Greeting message 38 Listening to messages 39 Advanced ne...

Page 3: ...X TGD322 KX TGD320 KX TGDA30 2 Accessory information Supplied accessories No Accessory item Part number Quantity KX TGD310 KX TGD320 KX TGD312 KX TGD322 A AC adaptor for base unit PNLV226AL 1 1 B Telephone line cord 1 1 C Rechargeable batteries 1 2 4 D Handset cover 2 1 2 E Charger 1 F AC adaptor for charger PNLV233AL 1 1 See page 4 for replacement battery information 2 The handset cover comes att...

Page 4: ...ing it to an easy to lose item in advance you can locate and find the mislaid item to which the key finder is attached Please visit our Web site www panasonic net pcc products telephone p tga20 Please contact Panasonic or authorised sales department for availability of key finder in your area Other information R Design and specifications are subject to change without notice R The illustrations in ...

Page 5: ... an accident R Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may ca...

Page 6: ... shall not be set to make automatic calls to the Telecom 111 Emergency Service R To minimise the possibility of lightning damage when you know that a thunderstorm is coming we recommend that you Unplug the telephone line cord from the phone socket Unplug the AC adaptor from the AC power outlet R The earpiece on the handset is magnetised and may retain small metallic objects R The unit s answering ...

Page 7: ...evices such as fluorescent lamps and motors R The product should be kept free from excessive smoke dust high temperature and vibration R The product should not be exposed to direct sunlight R Do not place heavy objects on top of the product R When you leave the product unused for a long period of time unplug the product from the power outlet R The product should be kept away from heat sources such...

Page 8: ...dard GAP Generic Access Profile R Frequency range 1 88 GHz to 1 90 GHz R RF transmission power Approx 10 mW average power per channel R Power source 220 240 V AC 50 60 Hz R Power consumption Base unit 1 Standby Approx 0 52 W Maximum Approx 2 70 W Base unit 2 Standby Approx 0 57 W Maximum Approx 2 70 W Charger Standby Approx 0 16 W Maximum Approx 1 80 W R Operating conditions 0 C 40 C 20 80 relativ...

Page 9: ... R Use only the supplied Panasonic AC adaptor PNLV226AL R Use only the supplied telephone line cord n Charger Connect the AC adaptor plug to the unit until you hear a click Connect the AC adaptor to the power outlet 1 2 Note R Use only the supplied Panasonic AC adaptor PNLV233AL Battery installation R USE ONLY rechargeable Ni MH batteries AAA R03 size 1 R Do NOT use alkaline manganese Ni Cd batter...

Page 10: ...series page 3 Note for battery installation R Use the supplied rechargeable batteries For replacement we recommend using the Panasonic rechargeable batteries noted on page 4 6 Note for battery charging R It is normal for the handset to feel warm during charging R Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnec...

Page 11: ... on the display Example MENU OK etc Navigator key Navigator keys functions as follows MDN MCN MFN or MEN Scroll through various lists and items VOL Volume MDN or MCN Adjust the receiver or speaker volume while talking MFN W View the phonebook entry MEN REDIAL View the redial list MCN CID Caller ID View the caller list Base unit n KX TGD310 series page 3 B A Charge contacts M N Locator R You can lo...

Page 12: ...The call is put on hold R When flashing rapidly An incoming call is now being received Missed call 1 page 36 Eco mode is set to Eco page 14 The LCD and key backlight is off page 25 R When displayed next to the battery icon Answering system is on 2 page 38 R When displayed with a number New messages have been recorded 2 page 40 Greeting Only is selected Caller messages are not recorded 2 page 44 Ba...

Page 13: ...rs Adds new entry Displays the phonebook search menu Stops alarm Snooze button on the alarm Selects entries or handsets n Stops recording or playback 1 Stores phone numbers Erases the selected item Allows you to make an intercom call Icon Action C Erases a number character Puts the call on mute 1 KX TGD320 series page 3 Turning the power on off Press M N for about 2 seconds Language setting Displa...

Page 14: ...e unit transmission power by up to 90 in standby mode When this setting is selected is displayed on the handset display instead of Eco Off default setting Turns off eco mode When this setting is selected is not displayed in the handset display Note R When there is another cordless phone in use nearby the base unit transmission power may not be reduced R When eco mode is active the range of the bas...

Page 15: ...ss number and or PIN in the phonebook a pause is also needed page 20 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a MDN Pause 2 Dial the phone number a M N Note R A 3 second pause is inserted each time MDN Pause is pressed Answering calls 1 Lift the handset and press M N or MZN when the unit rings 2 When you finish talking press MOFFN or place the h...

Page 16: ... in your area Handset equalizer This feature clarifies the voice of the person you are talking to producing a more natural sounding voice that is easier to hear and understand 1 Press MMENUN while talking 2 MbN Equalizer a MOKN 3 MbN Select the desired setting 4 Press MOKN to exit Note R Depending on the condition and quality of your telephone line this feature may emphasise existing line noise If...

Page 17: ...or feature page 32 will also answer baby monitor calls automatically The default setting is Off 1 MMENUN 273 2 MbN Select the desired setting a MOKN a MOFFN Key lock The handset can be locked so that no calls or settings can be made Incoming calls can be answered but all other functions are disabled while key lock is on To turn key lock on press MMENUN for about 3 seconds R To turn key lock off pr...

Page 18: ...1 Lift the handset and dial the phone number 2 Within 1 minute place the handset on the base unit R Wait until speakerphone is turned on automatically and the call is made 3 When the other party answers the call keep the handset on the base unit and talk using the speakerphone 4 When you finish talking press MOFFN n When 2 or more handsets are registered You should leave one handset on the base un...

Page 19: ...me continue from step 3 Editing entries page 20 Categories Categories can help you find entries in the phonebook quickly and easily You can change the names of categories Friends Family etc By assigning different ringer tones for different categories of callers you can identify who is calling category ringer tone if you have subscribed to Caller ID service Changing category names setting category ...

Page 20: ...rd access number and your PIN in the phonebook as one phonebook entry press MDN Pause to add pauses after the number and PIN as necessary page 15 Speed dial You can assign 1 phone number to each of the dial keys 1 to 9 on the handset Adding phone numbers to speed dial keys n By entering phone numbers 1 Press and hold the desired speed dial key 1 to 9 a MADDN 2 MbN Manual a MOKN 3 Enter the party s...

Page 21: ...eed dial key 1 to 9 a MMENUN 2 MbN Erase a MOKN 3 MbN Yes a MOKN a MOFFN Viewing an entry Making a call 1 Press and hold the desired speed dial key 1 to 9 2 To make a call press M N 21 Phonebook 0303_TGD3xxNZ en en _ver002 pdf 21 2015 03 03 10 28 04 ...

Page 22: ... table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main menu Answer System 1 Sub menu 1 Sub menu 2 Settings Code Play New Message 323 40 Play All Message 324 40 Erase All Message 2 325 40 Greeting Record Greeting 2 302 38 Play Greeti...

Page 23: ...ll Screening On Off 310 43 Answer On 2 327 38 Answer Off 2 328 38 Main menu Time Settings Sub menu 1 Sub menu 2 Settings Code Set Date Time 2 101 13 Memo Alarm Alarm1 3 Once Daily Weekly Off 720 28 Time Adjustment 2 4 Caller ID Manual 226 Main menu Caller List Operation Code Viewing the caller list 213 36 23 Programming 0303_TGD3xxNZ en en _ver002 pdf 23 2015 03 03 10 28 04 ...

Page 24: ...ff 238 29 Do Not Disturb Mode Start End 23 00 06 00 237 29 Do Not Disturb Mode Ring Delay 30 sec 60 sec 90 sec 120 sec No Ringing 239 29 Do Not Disturb Mode Select Category Category 1 9 241 29 First Ring 2 6 On Off 173 Time Settings Set Date Time 2 101 13 Memo Alarm Alarm1 3 Once Daily Weekly Off 720 28 Time Adjustment 2 4 Caller ID Manual 226 24 Programming 0303_TGD3xxNZ en en _ver002 pdf 24 2015...

Page 25: ...9 6584 9 Nuisance Call Block 2 Single Number 217 29 Range of Numbers Withheld On Off 240 30 Speed Dial 261 20 Eco Mode 2 10 Off Eco 725 14 Security 2 10 Normal Enhanced 729 33 Record Greeting 1 2 302 38 Display Setup LCD Key Backlight On Off 276 Contrast Display contrast Level 1 4 2 145 Handset Name 104 32 Display Name On Off 105 32 Auto Intercom On Off 273 17 Keytones On Off 165 Area Code 2 255 3...

Page 26: ...On Off 138 34 Register Register Handset 130 34 Cancel Register 3 131 34 Power Failure Auto Off 152 17 Select Base Auto 137 34 Cancel Base 3 139 34 Language Display English 110 13 Main menu Baby Monitor Sub menu 1 Sub menu 2 Settings Code On Off On Off 268 31 Sensitivity Level Low Middle High 269 32 Main menu Key Finder 7 Sub menu 1 Sub menu 2 Settings Code Search 655 Battery Check 26 Programming 0...

Page 27: ...ows the unit to automatically adjust the date and time each time caller information including date and time is received To turn this feature on select Caller ID To turn this feature off select Manual Caller ID subscribers only To use this feature set the date and time first page 13 5 The preset melodies in this product are used with the following permission Ringtone 3 2014 Copyrights Vision Inc Ri...

Page 28: ...red alarm option a MOKN Off Turns alarm off Go to step 9 Once An alarm sounds once at the set time Daily An alarm sounds daily at the set time Go to step 5 Weekly Alarm sounds weekly at the set time s 4 Proceed with the operation according to your selection in step 3 n Once Enter the desired date and month a MOKN n Weekly MbN Select the desired day of the week and press MSELECTN a MOKN 5 Set the d...

Page 29: ...Select the desired setting a MOKN a MOFFN Note R When the answering system answers the call this feature does not work KX TGD320 series page 3 Selecting categories to bypass do not disturb mode 1 MMENUN 241 2 MbN Select the desired categories a MSELECTN R is displayed next to the selected category numbers R To cancel the selected category MbN Select the category a Press MSELECTN again disappears 3...

Page 30: ... Note R When editing press the desired dial key to add digits and press MCLEARN to erase digits Erasing all call block numbers 1 MMENUN 217 2 MbN Single Number or Range of Numbers a MOKN 3 MMENUN a MbN Erase All a MOKN 4 MbN Yes a MOKN 5 MbN Yes a MOKN a MOFFN Baby monitor This feature allows you to listen in on a room where another handset is located allowing you to easily monitor from different ...

Page 31: ...call a pre programmed phone number when the handset detects sound After you answer the call you can listen in on the room where the handset is located n From the phonebook 1 MMENUN 268 2 MbN On a MOKN 3 MbN Select External to monitor from an outside line a MEDITN a MADDN 4 MbN Phonebook a MOKN 5 MbN Select the phonebook entry a MOKN R Baby Monitor will be displayed Note R If you edit a phonebook e...

Page 32: ...you want to respond from your monitoring phone press 1 using tone dialling You can turn off the baby monitor feature by pressing 0 Note R The unit disconnects the call automatically after 2 minutes Other programming Changing the handset name The default handset name is Handset 1 to Handset 6 You can customise the name of each handset Bob Kitchen etc This is useful when you make intercom calls betw...

Page 33: ...ations by setting this feature to Enhanced When Enhanced is selected is displayed The default setting is Normal 1 MMENUN 729 2 MbN Selected the desired setting a MOKN 3 MOFFN Note R If you set repeater mode to On page 34 Security is set to Normal and is displayed Security is not displayed in the display menu page 25 R When enhanced security is enabled sound may cut in and out during conversations ...

Page 34: ...e handset is out of range of that base unit no calls can be made 1 MMENUN 137 2 MbN Select the desired base unit number or Auto a MOKN Important R When viewing the phonebook caller list etc only the entries that are stored in the base unit that the handset is currently connected to are displayed Deregistering a handset A handset can cancel its own registration to the base unit or other handsets re...

Page 35: ...tered to another unit deregister it first referring to the Installation Guide for the DECT repeater 1 Base unit Press and hold M N for about 5 seconds 2 DECT repeater Connect the AC adaptor then wait until the indicator and indicator light green 3 Base unit To exit the registration mode press M N 35 Programming 0303_TGD3xxNZ en en _ver002 pdf 35 2015 03 03 10 28 05 ...

Page 36: ...lers is logged in the caller list from the most recent call to the oldest R If the unit cannot receive caller information the following is displayed Out of Area The caller dials from an area which does not provide a Caller ID service Private Caller The caller requests not to send caller information R If the unit is connected to a PBX system caller information may not be properly received Contact y...

Page 37: ...2 Editing a caller s phone number The caller s telephone number which is sent to your telephone from your local telephone exchange includes 0 and an area code prefix For local calls 0 and the area code prefix can be omitted 1 MCN CID 2 MbN Select the desired entry a MMENUN 3 MbN Edit Call a MOKN 4 Edit the number 5 M N Erasing selected caller information 1 MCN CID 2 MbN Select the desired entry 3 ...

Page 38: ...he unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on Base unit Press MANSWER ON OFFN to turn on off the answering system Handset 1 To turn o...

Page 39: ...lashes Press M N R During playback message indicator on the base unit lights R If new messages have been recorded the base unit plays back new messages R If there are no new messages the base unit plays back all messages Operating the answering system during playback Key Operation MjN or MkN Adjust the speaker volume M N Repeat message 1 M N Skip message M N Stop playback MERASEN Erase currently p...

Page 40: ...sume playback MbN Play a MOKN 3 You can also erase as follows MMENUN a MbN Erase a MOKN a MbN Yes a MOKN Calling back Caller ID subscribers only 1 Press MMENUN during playback 2 MbN Call Back a MOKN n Editing the number before calling back 1 Press MMENUN during playback 2 MbN Edit Call a MOKN 3 Edit the number a M N Erasing all messages 1 MMENUN 325 2 MbN Yes a MOKN a MOFFN Advanced new message al...

Page 41: ...x a MOKN 5 Edit the phone number if necessary 24 digits max a MOKN 2 times a MOFFN Erasing the set phone number 1 MMENUN 338 2 MbN Notification to a MOKN 3 MMENUN a MbN Erase a MOKN 4 MbN Yes a MOKN a MOFFN R The new message alert setting is turned off Activating inactivating the remote access code to play messages If you activate this feature you must enter the remote access code page 42 to play ...

Page 42: ...tered remote access code is deleted Using the answering system remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter your remote access code 3 Follow the voice guidance prompts as necessary or control the unit using remote commands page 42 4 When finished hang up Voice guidance During remote operation the unit s voice guidance starts and prompts you to...

Page 43: ...ENUN 211 2 MbN Select the desired setting a MOKN a MOFFN For landline voicemail service subscribers To receive voicemail and use answering system properly please note the following R To use the voicemail service page 45 provided by your phone service provider rather than the unit s answering system turn off the answering system page 38 R To use this unit s answering system rather than the voicemai...

Page 44: ... your service provider telephone company Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 Minutes 1 MMENUN 305 2 MbN Select the desired setting a MOKN a MOFFN Selecting Greeting Only You can select Greeting Only which sets the unit to announce a greeting message to callers but not record messages Select Greeting Only in step...

Page 45: ...enter characters and numbers Each dial key has multiple characters assigned to it The characters that can be entered depend on the character entry mode page 45 Press MFN or MEN to move the cursor left or right Press dial keys to enter characters and numbers Press MCLEARN to erase the character or number highlighted by the cursor Press and hold MCLEARN to erase all characters or numbers Press Aaa t...

Page 46: ... 5 6 7 8 9 Greek character table z y 1 2 3 4 5 6 7 8 9 Extended 1 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Extended 2 character table z y 1 2 3 4 5 6 7 8 9 46 Useful Information 0303_TGD3xxNZ en en _ver002 pdf 46 2015 03 03 10 28 06 ...

Page 47: ...e unit Check Phone Line R The supplied telephone line cord has not been connected yet or not connected properly Check the connections page 9 Error R Recording was too short Try again Memory Full R The phonebook memory is full Erase unwanted entries page 20 R The call block list memory is full Erase unwanted entries page 30 R The maximum number of base units 4 is already registered to the handset C...

Page 48: ...dset is not turned on Turn the power on page 13 I cannot hear a dial tone R Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration R The base unit s AC adaptor or telephone line cord is not connected Check the connections R Disconnect the base unit from the telephone line and connect the line to a known working telephone...

Page 49: ...s not properly connected Reconnect AC adaptor to the base unit R The handset is not registered to the base unit Register it page 34 R Activating eco mode reduces the range of the base unit in standby mode If required turn eco mode off page 14 Noise is heard sound cuts in and out R You are using the handset or base unit in an area with high electrical interference Re position the base unit and use ...

Page 50: ...ADSL JetStream service we recommend that you contact your DSL ADSL service provider to have a DSL ADSL Splitter installed We do not recommend the use of generic DSL ADSL filters Contact your DSL ADSL service provider for details R Other telephone equipment such as a monitored Burglar Alarm or the modem in the SKY Digital decoder may be interfering with this unit Disconnect the other equipment and ...

Page 51: ...ss code If you have forgotten your remote access code enter the remote access code setting to check your current code page 42 R The answering system is turned off Turn it on page 43 The unit does not emit the specified number of rings R If the first ring is turned off page 24 the number of rings decreases by 1 from the specified number of rings Liquid damage Problem Cause solution Liquid or other ...

Page 52: ...AS AN BENEFIT AND DOES NOT AFFECT YOUR LEGAL 1 Pick up and delivery 2 Batteries 3 Repairs when the product has not been used in accordance with the Operating Instructions Manual or has been modified 4 Normal maintenance and cleaning as required in the product s Operating Instructions Manual 5 Service calls to a Correct the set up of the product b Instruct you how to use the product c Replace fuses...

Page 53: ...ference calls 16 Control type 11 D Date and time 13 Direct command code 22 Display Contrast 25 Language 13 Do not disturb mode 28 E Eco mode 14 Equalizer 16 Error messages 47 F First ring 24 H Handset Deregistration 34 Locator 11 Name 32 Registration 34 Hold 15 I Intercom 17 K Key finder 25 26 Key lock 17 Keytones 25 M Making calls 15 Missed calls 36 Mute 16 N Nuisance call block 29 O OK Key 11 P ...

Page 54: ...54 Notes 0303_TGD3xxNZ en en _ver002 pdf 54 2015 03 03 10 28 06 ...

Page 55: ...55 Notes 0303_TGD3xxNZ en en _ver002 pdf 55 2015 03 03 10 28 06 ...

Page 56: ... Attach your purchase receipt here Customer Care Centre Tel No 09 272 0178 or website www panasonic co nz Sales Department 18 Sir Woolf Fisher Drive Highbrook East Tamaki Auckland New Zealand Phone 09 272 0100 Fax 09 272 0137 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Panasonic System Networks Co Ltd 2015 PNQX6748ZA PNQX6748ZA PNQX6748ZA TT0415ZU0 0303_TGD3xxNZ en en _ver002 pdf 56 20...

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