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Operating Instructions

Digital Cordless Answering System

 

Model No.

KX-TGE220E

 

Before initial use, see “Getting Started”
on page 10.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.

Please access our online customer survey: 
http://panasonic.net/pcc/tel/q

TGE2xxE_(en_en)_0307_ver.030.pdf   1

2014/03/07   15:08:31

Summary of Contents for KX-TGE220E

Page 1: ...see Getting Started on page 10 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference Please access our online customer survey http panasonic net pcc tel q TGE2xxE_ en_en _0307_ver 030 pdf 1 2014 03 07 15 08 31 ...

Page 2: ...or 19 Intercom 19 Key lock 20 Phonebook Phonebook 21 Speed dial 22 Programming Menu list 24 Alarm 29 Do not disturb mode 30 Nuisance call block 31 Baby monitor 32 Other programming 33 Registering a unit 34 Caller ID Service Using Caller ID service 36 Caller list 36 Answering System Answering system 38 Turning the answering system on off 38 Greeting message 38 Listening to messages 39 Advanced new ...

Page 3: ...t RP TCA400 DECT repeater KX A405 Key finder KX TGA20EX 2 1 Replacement batteries may have a different capacity from that of the supplied batteries 2 By registering the key finder 4 max to a Panasonic Digital Cordless Phone and attaching it to an easy to lose item in advance you can locate and find the mislaid item to which the key finder is attached Please visit our Web site http panasonic net pc...

Page 4: ...es are provided directly by Panasonic U K R Also available through our Internet is direct shopping for a wide range of finished products Take a browse on our website for further details http shop panasonic co uk General information R This equipment is designed for use on the U K and Ireland analogue telephone network R In the event of problems you should contact your equipment supplier in the firs...

Page 5: ...o assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 5 Introduction TGE2xxE_ en_en _0307_ver 030 pdf 5 2014 03 07 15 08 31 ...

Page 6: ...Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If t...

Page 7: ...mple near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of ba...

Page 8: ...sed Batteries 1 2 3 These symbols A B C on the products packaging and or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste For proper treatment recovery and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directives...

Page 9: ...dard DECT Digital Enhanced Cordless Telecommunications GAP Generic Access Profile R Frequency range 1 88 GHz to 1 90 GHz R RF transmission power Approx 10 mW average power per channel R Power source 220 240 V AC 50 60 Hz R Power consumption Base unit Standby Approx 0 9 W Maximum Approx 3 4 W R Operating conditions 0 C 40 C 20 80 relative air humidity dry Helpline Tel No U K 0844 844 3899 Ireland 0...

Page 10: ...d Panasonic AC adaptor PNLV226E R Use only the supplied telephone line cord 1 3 4 4 5 2 Battery installation R USE ONLY rechargeable Ni MH batteries AAA R03 size 1 R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities 1 R Follow the directions on the display to set up the unit Battery charging Charge for about 7 hours R Confirm Charging is displayed 1 R When the batteries ar...

Page 11: ... on page 3 7 Note for battery charging R It is normal for the handset to feel warm during charging R Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Med...

Page 12: ...soft key you can select the feature shown directly above it on the display Example MENU OK etc Navigator key Navigator keys functions as follows Symbol Meaning M N MDN Up M N MCN Down MWN MFN Left MTN MEN Right MDN MCN MFN or MEN Scroll through various lists and items MDN or MCN Adjust the receiver or speaker volume while talking M N Caller list View the caller list MWN Phonebook View the phoneboo...

Page 13: ...d Missed call 1 page 36 Eco mode is set to Eco page 15 Eco mode is set to Eco Plus page 16 Noise reduction is set page 18 The LCD and key backlight is off page 27 R When displayed next to the battery icon Answering system is on page 38 R When displayed with a number New messages have been recorded page 39 Greeting Only is selected Caller messages are not recorded page 44 Battery level Alarm is on ...

Page 14: ...lows you to edit phone numbers Adds new entry Displays the phonebook search menu Stops alarm Snooze button on the alarm Selects entries or handsets Icon Action n Stops recording or playback Stores phone numbers Erases the selected item Allows you to make an intercom call C Erases a number character Puts the call on mute Turning the power on off Press M N for about 2 seconds Language setting Displa...

Page 15: ...talk or listen to new messages without lifting up the handset If you want to perform further operations lift up the handset R When the unit has new messages and missed calls the unit can be operated to play the new messages first and then show the missed calls Note R While key lock is on page 20 incoming calls can be answered but the following features are disabled even when the indicator flashes ...

Page 16: ...ed while Eco Plus was already selected the setting changes to Eco Off R When there is another cordless phone in use nearby the base unit transmission power may not be reduced R When eco mode is set to Eco Plus there is a delay between when calls are received and when the handset starts ringing R When eco mode is active the range of the base unit is reduced in standby mode R If you set repeater mod...

Page 17: ... PBX 1 0 a MDN Pause 2 Dial the phone number a M N Note R A 3 second pause is inserted each time MDN Pause is pressed Answering calls When a call is being received the ringer indicator and indicator flash rapidly 1 Lift the handset and press M N or MZN when the unit rings 2 When you finish talking press M N or place the handset on the base unit or charger Any key answer You can answer the call by ...

Page 18: ...etails and availability of this service in your area Handset noise reduction This feature allows you to hear the voice of the person you are talking to clearly by reducing the surrounding noise coming from the other party s telephone Press M N to turn on off while talking Note R Depending on the environment where this handset is being used this feature may not be effective R This feature is not av...

Page 19: ...he Smart Function Key You can also stop paging by pressing M N Mobile locator This feature allows you to locate a misplaced mobile phone by pressing the M N button on the base unit and calling your mobile phone You must assign your mobile phone s phone number to the button beforehand Only 1 mobile phone number 24 digits max can be assigned Adding a phone number 1 MMENUN 248 R If you have already s...

Page 20: ... when it is called You do not need to press M N When this feature is set to On the monitoring handset for the baby monitor feature page 33 will also answer baby monitor calls automatically The default setting is Off 1 MMENUN 273 2 MbN Select the desired setting a MOKN a M N Key lock The handset can be locked so that no calls or settings can be made Incoming calls can be answered but all other func...

Page 21: ...n change the names of categories Friends Family etc By assigning different ringer tones for different categories of callers you can identify who is calling category ringer tone if you have subscribed to Caller ID service Changing category names setting category ringer tone 1 MWN a MMENUN 2 MbN Category a MOKN 3 MbN Select the desired category a MOKN 4 To change category names MbN Category Name a M...

Page 22: ... and your PIN in the phonebook as one phonebook entry press MDN Pause to add pauses after the number and PIN as necessary page 17 Speed dial You can assign 1 phone number to each of the dial keys 1 to 9 on the handset Adding phone numbers to speed dial keys n By entering phone numbers 1 Press and hold the desired speed dial key 1 to 9 a MADDN 2 MbN Manual a MOKN 3 Enter the party s name 16 charact...

Page 23: ...UN 2 MbN Erase a MOKN 3 MbN Yes a MOKN a M N Viewing an entry Making a call 1 Press and hold the desired speed dial key 1 to 9 2 To make a call press M N Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 23 Phonebook TGE2xxE_ en_en _0307_ver 030 pdf 23 2014 03 07 15 08 32 ...

Page 24: ...t settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main menu Answer System Sub menu 1 Sub menu 2 Settings Code Play New Message 323 39 Play All Message 324 39 Erase All Message 1 325 40 Greeting Record Greeting 1 302 38 Play Greeting 303 39 Default 1 Reset to ...

Page 25: ...3 Answer On 1 327 38 Answer Off 1 328 38 Main menu Time Settings Sub menu 1 Sub menu 2 Settings Code Set Date Time 1 101 14 Memo Alarm Alarm1 3 Once Daily Weekly Off 720 29 Time Adjustment 1 3 Caller ID Manual 226 Main menu Intercom Operation Code Paging the desired unit 274 20 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 25 Programming TGE2xxE_ en_en _0307_ver 030 pdf 25 2014 03 07 15 08 ...

Page 26: ...Not Disturb Mode Ring Delay 30 sec 60 sec 90 sec 120 sec No Ringing 239 30 Do Not Disturb Mode Select Category Category 1 9 241 30 First Ring 1 5 On Off 173 Time Settings Set Date Time 1 101 14 Memo Alarm Alarm1 3 Once Daily Weekly Off 720 29 Time Adjustment 1 3 Caller ID Manual 226 Talking Caller ID Handset On Off 162 36 Base Unit 1 On Off G162 36 26 Helpline Tel No U K 0844 844 3899 Ireland 0128...

Page 27: ...ingle Number 217 31 Range of Numbers Withheld On Off 240 31 Speed Dial 261 22 Mobile Locator 248 19 Eco Mode 1 10 Off Eco Eco Plus 725 15 Security 1 10 Normal Enhanced 729 34 Record Greeting 1 302 38 Display Setup LCD Key Backlight On Off 276 Contrast Display contrast Level 1 4 2 145 Handset Name 104 33 Display Name On Off 105 34 Smart Function Key 278 15 Auto Intercom On Off 273 20 Keytones On Of...

Page 28: ...Language Display English 110 14 Main menu Baby Monitor Sub menu 1 Sub menu 2 Settings Code On Off On Off 268 32 Sensitivity Level Low Middle High 269 33 Main menu Key Finder 6 Sub menu 1 Sub menu 2 Settings Code Search 655 Battery Check Main menu Caller List 14 Operation Code Viewing the caller list 213 36 1 If you program these settings using one of the handsets you do not need to program the sam...

Page 29: ... you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 12 The recall flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary 13 To prevent other users from joining your conversations with outside callers turn this feature on 14 This menu icon is displayed when the k...

Page 30: ...nit s date and time setting is correct page 14 R We recommend turning the base unit ringer off page 26 in addition to turning do not disturb mode on R If you have set the alarm the alarm sounds even if do not disturb mode is turned on Turning do not disturb mode on off 1 MMENUN 238 2 MbN Select the desired setting a MOKN R If you select Off press M N to exit 3 Enter the desired hour and minute you...

Page 31: ...ave CID a MOKN 4 MbN Nuisance Call Block a MOKN 5 MbN Yes a MOKN a M N n By entering phone numbers 1 MMENUN 217 2 MbN Single Number a MOKN 3 MMENUN a MbN Add a MOKN 4 Enter the phone number 24 digits max R To erase a digit press MCLEARN 5 MOKN a M N Storing a range of numbers 1 MMENUN 217 2 MbN Range of Numbers a MOKN 3 MMENUN a MbN Add a MOKN 4 Enter the desired number 2 8 digits R To erase a dig...

Page 32: ...nds Turn off the base unit ringer volume to not sound the ringer page 26 Setting the baby monitor Perform the setting operation with the handset to be monitored for example the handset placed in a baby s room To monitor with a handset The internal baby monitor feature is only available between handsets 1 MMENUN 268 2 MbN On a MOKN 3 MbN Select the desired handset number to monitor with a MOKN R Ba...

Page 33: ... Answering the baby monitor n When monitoring with a handset Press M N to answer calls If you want to respond from the monitoring handset press MMUTEN R The monitoring handset will answer calls automatically when the auto intercom feature is set to On page 20 Note R If you receive an outside call when communicating with the monitored handset you hear 2 tones To answer the call press M N then press...

Page 34: ...lls You can increase the security of phone conversations by setting this feature to Enhanced When Enhanced is selected is displayed The default setting is Normal 1 MMENUN 729 2 MbN Selected the desired setting a MOKN 3 M N Note R If you set repeater mode to On page 35 Security is set to Normal and is displayed Security is not displayed in the display menu page 27 R When enhanced security is enable...

Page 35: ...cancel a MOKN 3 MbN Yes a MOKN a M N Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater Please use only the Panasonic DECT repeater noted on page 3 Contact your Panasonic dealer for details Important R Before registering the repeater to this base unit you must turn the repeater mode on R Do not use more than one repeater at a time Sett...

Page 36: ...n is performed by one of the registered handsets Being replaced on the base unit or charger Pressing M N Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Talking Caller ID Handset Base unit This feature let you know who is calling by announcing the caller info...

Page 37: ...ndset is placed on the base unit or charger you need to lift up the handset to view the caller list after pressing M N R When the unit has new messages and missed calls the unit can be operated to play the new messages first and then show the missed calls Editing a caller s phone number 1 M N 2 MbN Select the desired entry a MMENUN 3 MbN Edit a MOKN 4 Edit the number 5 M N Erasing selected caller ...

Page 38: ...nnounced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on Base unit Press MANSWER ON OFFN to turn on off the answering system Handset 1 To turn on MMENUN 327 To turn off MMENUN 328 2 M N Note for base unit and handset R When the answering system is turned on the message counter on the base unit displays the total number...

Page 39: ...hin the first 5 seconds of a message the previous message is played Rewinding the message Press and hold M N until the unit plays the desired part of the message R During rewinding the base unit makes a continuous beeping sound Rewinding speed may vary depending on the recorded message R At the beginning of the message the unit plays the message at normal speed Fast forwarding the message Press an...

Page 40: ...Yes a MOKN Calling back Caller ID subscribers only 1 Press MMENUN during playback 2 MbN Call Back a MOKN n Editing the number before calling back 1 Press MMENUN during playback 2 MbN Edit Call a MOKN 3 Edit the number a M N Erasing all messages 1 MMENUN 325 2 MbN Yes a MOKN a M N Advanced new message alerting features Audible message alert This feature allows the base unit to beep to inform you of...

Page 41: ... set phone number 1 MMENUN 338 2 MbN Notification to a MOKN 3 MMENUN a MbN Erase a MOKN 4 MbN Yes a MOKN a M N R The new message alert setting is turned off Activating inactivating the remote access code to play messages If you activate this feature you must enter the remote access code page 42 to play the new message from the new message alert call This is so that unauthorised parties cannot list...

Page 42: ...ne number from a touch tone phone 2 After the greeting message starts enter your remote access code 3 Follow the voice guidance prompts as necessary or control the unit using remote commands page 42 4 When finished hang up Voice guidance During remote operation the unit s voice guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operati...

Page 43: ...hout being charged for the call 1 MMENUN 211 2 MbN Select the desired setting a MOKN a M N For voice mail service subscribers To receive voice mail and use answering system properly please note the following R To use the voice mail service page 45 provided by your service provider telephone company rather than the unit s answering system turn off the answering system page 38 R To use this unit s a...

Page 44: ...43 Note R When you select Greeting Only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later If you use your own message record the greeting only message asking callers to call again later page 38 44 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 Answering System TGE2xxE_ en_en _0307_ver 030 pdf 44 2014 03 07 15 08...

Page 45: ...haracters assigned to it The characters that can be entered depend on the character entry mode page 45 Press MFN or MEN to move the cursor left or right Press dial keys to enter characters and numbers Press MCLEARN to erase the character or number highlighted by the cursor Press and hold MCLEARN to erase all characters or numbers Press Aaa to switch between uppercase and lowercase To enter another...

Page 46: ...table z y 1 2 3 4 5 6 7 8 9 Extended 1 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Extended 2 character table z y 1 2 3 4 5 6 7 8 9 46 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 Useful Information TGE2xxE_ en_en _0307_ver 030 pdf 46 2014 03 07 15 08 33 ...

Page 47: ...n Memory Full R The phonebook memory is full Erase unwanted entries page 22 R The call block list memory is full Erase unwanted entries page 31 Use rechargeable battery R A wrong type of battery such as Alkaline or Manganese was inserted Use only the rechargeable Ni MH batteries noted on page 3 7 You must first subscribe to Caller ID R You must subscribe to a Caller ID service Once you receive cal...

Page 48: ...e to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone company I cannot use the Smart Function Key even if the indicator is flashing slowly R Another unit is in use Wait and try again later R The key lock feature is turned on Turn it ...

Page 49: ...rn eco mode off page 15 Noise is heard sound cuts in and out R You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference R Move closer to the base unit R If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL A...

Page 50: ...er telephone company the unit may display or announce the caller s information at the 2nd ring or later Set the first ring to Off page 26 R Move closer to the base unit Caller information is not announced R To use the Talking Caller ID feature store the name and phone number in the phonebook page 21 R The handset or base unit s ringer volume is turned off Adjust it page 17 26 R The Talking Caller ...

Page 51: ...e access code setting to check your current code page 42 R The answering system is turned off Turn it on page 43 The unit does not emit the specified number of rings R If the first ring is turned off the number of rings decreases by 1 from the specified number of rings Liquid damage Problem Cause solution Liquid or other form of moisture has entered the handset base unit R Disconnect the AC adapto...

Page 52: ...or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product or the product has been dismantled or repaired by any person not authorised by us we shall have the right to terminate this guarantee ...

Page 53: ... 24 Display Contrast 27 Language 14 Do not disturb mode 30 E Eco mode 15 Equalizer 18 Error messages 47 F First ring 26 H Handset Deregistration 35 Locator 19 Name 33 Registration 35 Hold 18 I Intercom 19 K Key finder 27 28 Key lock 20 Keytones 27 M Making calls 17 Missed calls 36 Mobile locator 19 Mute 18 N Noise reduction 18 Nuisance call block 31 O OK Key 12 P Pause 17 Phonebook 21 PIN 34 Power...

Page 54: ...54 Notes TGE2xxE_ en_en _0307_ver 030 pdf 54 2014 03 07 15 08 34 ...

Page 55: ...55 Notes TGE2xxE_ en_en _0307_ver 030 pdf 55 2014 03 07 15 08 34 ...

Page 56: ...f you still have any problems please call the Panasonic DECT Helpline 0844 844 3899 U K 01289 8333 Ireland or contact us through our website www panasonic co uk Buy online via our eShop http shop panasonic eu Sales Department Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Panasonic System Networks Co Ltd 2014 PNQX6374ZA PNQX6374...

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