Panduit PTR3E, Operator And Technical Reference Manual

Page 1: ...PTR3E Thermal Transfer Printer Operator and Technical Reference Manual...

Page 2: ...Panduit PTR3E Panduit Corp Identification Products Division 1819 Atlanta Hwy Cumming GA 30040 1069 Phone 888 506 5400 Fax 770 889 9264 Copyright Panduit Corp 2001 All Rights Reserved...

Page 3: ...uipment in such an environment constitutes a definite safety hazard DO NOT SUBSTITUTE PARTS OR MODIFY EQUIPMENT Because of the danger of introducing additional hazards do not install substitute parts...

Page 4: ...s are modified altered or misused in any way Use of Panduit printers with any product other than the specified Panduit products for which the printer was designed constitutes misuse Before using user...

Page 5: ...ional features SECTION 2 INSTALLATION This section contains instructions on how to unpack and set up the printer load the labels and ribbon SECTION 3 CONFIGURATION This section contains instructions o...

Page 6: ...or Panel 16 17 Rear Panel 18 Switches and Sensors 19 Label Sensor Adjustment 20 SECTION 3 CONFIGURATION Printer DIP Switch Configuration 21 25 Printer Adjustments 26 35 Potentiometer Adjustments 35 36...

Page 7: ...FICATIONS IEEE1284 Parallel Interface 47 RS232C Serial Interface 48 SECTION 6 TROUBLESHOOTING Initial Checklist 49 Using the IEEE1284 Parallel Interface 49 50 Using the RS232C Serial Interface 50 Erro...

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Page 9: ...luding a vector font and two raster fonts reside in memory providing literally thousands of type styles and sizes The Operator Manual will help you understand the basic operations of the printer such...

Page 10: ...m MEDIA Minimum Width 87 in 22 mm Minimum Length 63 in 16 mm Maximum Width 5 0 in 128 mm Type Die Cut Labels Fan Fold or Continuous Maximum Caliper 010 in 25 mm Roll OD max 8 6 in 218 mm Face Out Wind...

Page 11: ...ont Panel Offset Front Panel Display Front Panel INTERFACE CONNECTIONS Parallel IEEE1284 Compatible Standard Serial RS232C 9600 to 57600 bps Standard RS422 485 9600 to 57600 bps Optional Serial Protoc...

Page 12: ...W x 30 dots H WL WL Font 28 dot W x 52 dots H XB XB Font 48 dots W x 48 dots H Univers Condensed Bold XL XL Font 48 dot W x 48 dots H Sans Serif VECTOR FONT Proportional or Fixed Spacing Font Size 50...

Page 13: ...Micro PDF Truncated PDF QR Code Ratios 1 2 1 3 2 5 User definable bar widths Bar Height 4 to 600 dots User programmable Rotation 0 90 180 and 270 OTHER FEATURES Sequential Numbering Sequential number...

Page 14: ...t Setting 220V 10 50 60 Hz 1 Power Consumption 50W Idle 130W Operating ENVIRONMENTAL Operating Temperature 41 to 104 F 5 to 40 C Storage Temperature 0 to 104 F 20 to 40 C Operating Humidity 15 85 RH n...

Page 15: ...R3E from the shipping container to the application environment The following information is provided in this section Unpacking and Parts Identification Setting Up the Printer Loading Labels Loading th...

Page 16: ...e containers If the printer has been stored in a cold environment allow it to reach room temperature before powering it on Set the printer on a solid flat surface Inspect the shipping container and pr...

Page 17: ...d right hand facing the printer side to provide clearance for the label access door to swing open The location should be near the host computer or terminal The maximum distance for RS232 cables is 35...

Page 18: ...Installation Side Access Door Ribbon Supply Spindle Ribbon Rewind Spindle Top Access Door LCD Display DIP Switch Cover Power Switch Label Roll Retainer Label Supply Spindle Label Guide Print Head Head...

Page 19: ...ead Latch toward the rear of the printer The Print Head Assembly is spring loaded and will automatically open as soon as the Head Latch is disengaged 3 Loosen the Label Edge Guide and push it to the o...

Page 20: ...uted under the Label Guide and through the Sensor Assembly 8 Open the Label Hold Down by squeezing the green tab and the release tab together The Label Hold Down is spring loaded and will open automat...

Page 21: ...the label edge See page 15 for precautions 12 If the ribbon is already loaded close the Print Head by rotating the black Head Latch toward the front of the printer until it latches closed 13 If the r...

Page 22: ...Spindle pushing it all the way to the inside of the spindle Note that the new empty core of each subsequent roll becomes the next rewind core 4 Load the ribbon onto the Ribbon Supply Spindle also push...

Page 23: ...tually wear out a small portion of the print head resulting in an area that will not print Special care must be taken if you plan to use multiple widths of labels since the damaged portion of the prin...

Page 24: ...elp you understand the configuration process PRINT Potentiometer to adjust print darkness fine tuning OFFSET Potentiometer to adjust amount of back forward feed for dispenser cutter tear off bar posit...

Page 25: ...ne it is ready to receive data from the host This key acts as a pause during a print job by taking the printer off line It can also be used as a Pause function key to stop the printer during the print...

Page 26: ...Slot Connector for Plug In Interface Module Memory Card Slot Connectors for optional PCMCIA Memory Cards Inside Side Cover EXT External signal connector AMP 57 60140 DC 5V Power for accessory items 1...

Page 27: ...supply is turning Head Open Switch When the print head is opened this switch is activated and the printer will stop printing Label Sensor Unit This sensor unit contains two types of sensors one for l...

Page 28: ...position the sensors use the adjustment knob located outside and below the print head assembly 20 Section 2 Installation 14mm min Reflective 7mm to 54 mm Label Gap Label Gap Sensor Reflective Sensor...

Page 29: ...is always to the top To set the switches first power the unit OFF then position the DIP switches Finally after placing the switches in the desired positions power the printer back on The switch setti...

Page 30: ...6 Places the printer in the Firmware Download mode for downloading new firmware into flash ROM Protocol Code Selection DSW2 7 Selects the command codes used for protocol control 22 Section 3 Configura...

Page 31: ...he printer will position the label for dispensing cutting and retract it before printing the next label See page 38 for information on setting the amount of offset EXT Print Start Signal Selection DSW...

Page 32: ...data bits for each byte transmitted Parity Selection DSW1 2 DSW1 3 These switches select the type of parity used for error detection Stop Bit Selection DSW1 4 Selects the number of stop bits to end ea...

Page 33: ...g This will result in the following operating configuration Communications Protocol Sensor Receive Buffer Mode Label Sensor Backfeed External Signals 8 data bits no parity 1 Stop bit 9600 Baud Ready B...

Page 34: ...g via the LCD Panel the manually set values will be used by the printer If you set the values manually and then download a job with software settings the software settings will be used MODE KEY SEQUEN...

Page 35: ...the FEED and LINE keys simultaneously for more than one second The LCD now displays the Print Darkness selections The current setting is indicated by an underline cursor under one of the range setting...

Page 36: ...sing the FEED key will accept the setting and advance the cursor to the Offset selection 3 Use the LINE key to step the first digit of the counter to the desired setting The display will increment one...

Page 37: ...e is entered by pressing the LINE key while simultaneously turning power on The printer will emit one long beep after which the LINE key is released Pressing the FEED key will step the display to the...

Page 38: ...Offset distance is dots The maximum values that can be set for each is 800 1 Use the LINE key to step the first digit of the counter to the desired setting The display will increment one step each tim...

Page 39: ...when it sees either a label edge or a black EYE mark The adjustment allows you to manually set the threshold voltage level between the maximum and minimum light levels DIP switch DSW2 2 selects the s...

Page 40: ...Default or the Distance selection If Default is selected the display steps to the Web acceleration selection 2 If Manual setting is selected use the LINE key to advance the distance to the desired set...

Page 41: ...Test Print Mode power the printer on while pressing the FEED key The printer will beep Release the FEED key and the printer will display the Test Print Mode message on the LCD panel 1 Use the LINE ke...

Page 42: ...nd OFFLINE 5DH To Clear Non Standard protocol codes DSW2 7 is placed in the OFF position and the printer powered on while simultaneously pressing the LINE and FEED keys The printer will emit one long...

Page 43: ...is sometimes desirable to make minor adjustments This can be done using the PITCH potentiometer on the front panel This potentiometer is set at the factory so that it has a range of 3 75 mm The midpoi...

Page 44: ...The amount of backfeed is controlled by the OFFSET potentiometer on the DIP Switch Panel inside the cover When turned all the way counterclockwise the amount of backfeed is 3 75 mm and 3 75 mm when tu...

Page 45: ...ORY MODE 8 Press the FEED key and the display will advance to the COUNTER CLEAR message screen Make sure that the NONE selection is displayed on the bottom line If it is not press the LINE key once un...

Page 46: ...38 Section 3 Configuration...

Page 47: ...racteristic that is extremely important for good bar code quality Darkness Print This adjustment allows the user to control within a specified range the amount of power that is used to activate the in...

Page 48: ...de only on an individual label basis using either the Print Speed command code or the LCD display panel Changing the print speed allows the user to control the amount of time allowed for print element...

Page 49: ...ly isopropyl alcohol to a cotton swab 5 The Print Head faces downward along the front edge of the assembly Pass the end of the dampened swab along the entire width of the Print Head you may need to mo...

Page 50: ...is no longer reflected back to the sensor detector indicating to the printer that it should use this position as the start of a new label When dust dirt or other foreign matter interferes with the lig...

Page 51: ...e through Panduit Printer Repair Department 1 Turn the printer OFF and remove the power cable 2 Open the Top and Side Access doors 3 Open the Print Head by pushing the Head Latch toward the rear of th...

Page 52: ...aligned and if these screws are loosened it will have to be re aligned for proper print quality 9 Carefully attach the new print head to the connectors using caution to make sure the connector keys a...

Page 53: ...e power cable 2 On the back of the printer locate the Fuse Cap on the right hand side of the AC connector 3 Unscrew the cap and remove the defective fuse 4 Replace with a new 250V 3A fuse 5 Screw the...

Page 54: ...46 Section 4 Cleaning and Maintenance...

Page 55: ...available The Parallel interface will probably be the most useful in communicating with IBM purchase and compatibles The RS232C Serial interface allows connectivity to a number of other hosts WARNING...

Page 56: ...ol Bi Directional Communication ENQ Response Data Transmission Rate 2400 4800 9600 and 19200 bps Character Format 1 Start Bit fixed 7 or 8 data bits selectable Odd Even or No Parity selectable 1 or 2...

Page 57: ...llel printer cable connected securely to your parallel port DB 25S Female on the PC and to the IEEE1284 connector on the printer WARNING Never connect or disconnect interface cables or use a switch bo...

Page 58: ...e using a Null Modem Cable which crosses pins in a specific manner This enables your printer to print We recommend that you use a cable built to specifications as described in Section 5 Interface Spec...

Page 59: ...wer on off Error On Line Blinks PARITY ERROR 3 Short RS232 Parity Error Cycle power on off Error On Line Blinks Overrun Error 3 Short RS232 Overrun Error Cycle power on off Error On Line Blinks Framin...