Pantech Sprint PX-500, User Manual

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Page 2: ...print MobileBroadbandCard PX 500 2006SprintNextel Allrightsreserved Noreproductioninwholeorin partwithoutpriorwrittenapproval SPRINT the GoingForward logo andothertrademarksaretrademarksofSprintNextel PrintedintheU S A ...

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Page 4: ...intenance 9 1C InstallingtheSprintMobileBroadbandCard 11 GettingStarted 12 InstallingtheSprintPCSConnectionManagerSoftware 15 InsertingandRemovingtheSprintMobileBroadbandCard 17 ActivatingYourSprintMobileBroadbandCard 21 Section2 UsingtheSprintMobileBroadbandCard 23 2A SprintPCSConnectionManager 25 SprintPCSConnectionManager 26 StartingSprintPCSConnectionManager 27 TheSprintPCSConnectionManagerWin...

Page 5: ...lvingResourceConflicts 64 UsingtheMenuTools 66 Section3 SprintPowerVisionSM 69 3A Sprint PowerVision 71 Web 72 SprintPowerVisionFAQs 73 Section4 TechnicalSpecificationsand RegulatoryInformation 75 4A TechnicalSpecifications 77 EnvironmentalSpecifications 78 MechanicalSpecifications 78 SoftwareSpecifications 79 TransmitterSpecifications 80 ReceiverSpecifications 81 Miscellaneous 81 HardwareSpecific...

Page 6: ...Section5 SafetyandTerms Conditions 87 5A SafetyandNotices 89 ImportantNotice 90 SafetyandHazards 91 5B TermsandConditions 93 TermsandConditionsofService 94 Index 107 ...

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Page 8: ... comestomobileconnectivity theSprint Mobile BroadbandCardTM offersmorefreedomthaneverbefore No wires nocables just accesstoyourdatawhenyouneedit ThepoweroftheInternet andyourcompanydataistrulyat yourfingertips Thisguidewillfamiliarizeyouwithourtechnologyand withyournewSprint MobileBroadbandCardand Sprint PCSConnectionManagerSoftwareSM throughsimple easy to followinstructions Welcomeandthankyouforc...

Page 9: ...hout theguide you llfindtipsthat highlight special shortcutsandtimelyreminderstohelpyoumakethemost ofyournewcardandservice TheTableofContentsand Indexwillhelpyoulocatespecificinformationquickly You llget themostoutofyourcardifyoureadeachsection However ifyou dliketogetrighttoaspecificfeature simply gotothatpage Followtheinstructionsinthatsectionand you llbereadytouseyourcardinnotime Note Youcanpri...

Page 10: ...Sprint Mobile Broadband Card Basics Section 1 ...

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Page 12: ...ile Broadband Card In This Section YourSprintMobileBroadbandCard CDMANetworks PackageContents AboutThisGuide Thissectionintroducesthebasicfeaturesandfunctionsof yourSprint MobileBroadbandCard thematerialsincluded withyourcard andanoverviewofthesectionsinthisuser s guide Introducing Your Card ...

Page 13: ...etworkoperatesononeofthreeradio frequencybands TheSprint MobileBroadbandCardPX 500 takesadvantageofthehigh speedCDMA1xEV DOnetwork andoperatesonthe1900MHzband TheSprint MobileBroadbandCardutilizesCDMA1xEV DO technologyenablingreal timehigh speedwirelessaccessto email theInternet oryourcompanynetwork Thecardruns onmost currentWindows compatiblelaptopordesktop computers 1xEV DORev 0supportsInternet ...

Page 14: ...etupbyyourcompany Tip Tooptimizespeedanddatatransmissionwhenaccessingyour companyemail workin Offline modeandsynchronizeperiodically Donot usethePreviewPane saveattachmentsordraganddropthemto adesktopfolderbeforeopeningthem ratherthanopeningtheminthe email Formoredetailedinformation accesstheMicrosoft whitepaper at http www microsoft com office outlook evaluation perform doc PackageContents YourSp...

Page 15: ...instructionsforinstallingyour Sprint MobileBroadbandCardandSprint PCSConnection ManagerSoftware 䢇 Section2providesdetailed step by stepinstructionsfor usingthecard 䢇 Section3introducesSprint PowerVisionServices 䢇 Section4provideselectrical radiofrequency regulatory noticesandotherspecificationsfortheSprint Mobile BroadbandCard 䢇 Section5providesimportant safetyandliability informationandtheTermsan...

Page 16: ...our Sprint Mobile Broadband Card In This Section GettingStarted TheSprintMobileBroadbandCardSoftware CareandMaintenance Thissectiondescribesthebasicsofgettingstartedwith yourSprint MobileBroadbandCardandSprint PCSService andhowtomaintainyourcard Getting Started ...

Page 17: ...t unlessthecardhas beenpreactivated 3 Configurethecardtouseyouraccount TheSprintMobileBroadband CardSoftware TheSprint MobileBroadbandCardcomeswiththe followingsoftware 䢇 SprintPCSConnectionManagerSoftwareallowsyouto managethecard sactionsandmonitoryourconnections 䢇 Thedriversoftwareestablishestheinterfacebetweenthe cardandtheWindows operatingsystem Thesoftwaremustbeinstalledbeforeyouinsertthecard...

Page 18: ...ngandstoringthecard 䢇 Donot applyadhesivelabelstothecard Theymaycause thecardtobecomejammedinsidethecardslot 䢇 DonotforcethecardintoyourTypeIIPCCardslot Forcing thecardintoaslotmaydamagetheconnectorpins 䢇 Protect thecardfromliquids dust andexcessiveheat 䢇 Storethecardinasafeplace 䢇 Whenmovingyourcomputer alwaysremovethe cardfromthePCCardslot toavoidanydamage Getting Started ...

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Page 20: ... In This Section GettingStarted InstallingtheSprintPCSConnectionManagerSoftware InsertingandRemovingtheSprintMobileBroadbandCard ActivatingYourSprintMobileBroadbandCard Thissectionguidesyouthroughthestepsnecessaryto installyourSprint MobileBroadbandCardandmakeit operationalonanotebookPC Installing Your Card ...

Page 21: ...structedtodosobytheinstallationCD 2 Insert thecardintoyourcomputer sPCCardslot Sprint labelfacingup Windowswilldetect thecardand automaticallyinstallthenecessarydriver Tip Adriverisasoftwareprogramthat formstheinterfacebetweena device suchastheSprint MobileBroadbandCard andtheoperating systemonyourPC 3 LaunchtheSprint PCSConnectionManager 4 ActivateyourSprint MobileBroadbandCardandyour Sprint PCSa...

Page 22: ... Windows XP ToinstallandruntheSprint MobileBroadbandCardand accompanyingSprint PCSConnectionManagerSoftware yoursystemrequirestheseminimumresources Installing Your Card CPU PentiumIII 166MHzorhigher Card Slots Type II PC Card Slot 32 bit bus Communications Ports 1 available Disk Drive CD ROM I O Resources 1 IRQ 32 bytes I O space Memory 64 MB Disk Space 14 MB ...

Page 23: ...ckisnot installed downloadandinstallit www microsoft com windows2000 downloads recommended encryption 2 IfyourversionofInternet Explorerisearlierthan5 5 downloadand installthelatest version www microsoft com windows ie downloads IfyouarerunningWindowsXP yourcomputershouldalreadyinclude highsecurity128 bit encryption IfyouarerunningWindows2000withNetscapeCommunicator EnsureyourversionofNetscapeComm...

Page 24: ...te Administrativeprivilegesmayberequiredforsoftware installation InstallingtheSprintPCSConnectionManagerSoftwareandthe SprintMobileBroadbandCarddriver 1 Insert theinstallationCDintoyourCD ROMdrive TheCDshouldautostart anddisplayamenu 2 IftheCDdoesnot autostart select Start Runandtype d SprintPCSConnectionManager msi wheredisthe letterofyourCD ROMdrive 3 FromtheCDstart upwindow select InstallSprint...

Page 25: ...nyouarepromptedtoinsert the Sprint MobileBroadbandCard Insert thecardinto theTypeIIPCCardslot Note Donot forcetheSprint MobileBroadbandCardintotheslot Insert thecardwiththeSprint labelfacingup 10 Windowswilldetectthenewhardware SprintMobile BroadbandCard andwillinstallthenecessarydrivers TheAddNewHardwareWizardorFoundNewHardware Wizardwilllaunch dependingonyouroperatingsystem 11 Followtheonscreenp...

Page 26: ... located atthethinnerendofthecard shouldbeinserteddirectlyintothe computer sPCCardslot Note TheSprint MobileBroadbandCardshouldfit snugly but you shouldbeabletoinsert orremoveit easilyfromyourcomputer sPCCard slot Aportion theblacksection ofthecardwillremainoutsidethePC Cardslot Thissectioncontainsthecard santennaandtheLED lightemittingdiode Becausethecardisnotentirelycontained inyourcomputer sPCC...

Page 27: ...eendisabled 䢇 Sprint PCSConnectionManagerstarts unlesstheautostart featurehasbeendisabled Thecardispoweredonassoonasyouinsertit RemovingPowerfromtheSprintMobileBroadbandCard WhentheSprintMobileBroadbandCardisconnectedtothe computerithaspowerandistryingtocommunicatewiththe network Toremovepower SprintPCSConnectionManagermust beclosedandthecardmustbeproperlyejectedfromthePCCard slot Windows 2000 Win...

Page 28: ...cktheSprint PCSConnectionManager systemtrayiconandselect Exitfromthemenu 2 Left clicktheUnplug Eject Hardwareiconinthesystem tray Amessagebarappears 3 Clicktheentryfor NECPCItoUSBOpenHostController or StandardEnhancedPCItoUSBHostController 4 Ifadialogboxappearsnotifyingyouthat it issafeto removethecard clickOK orclicktheClosebutton 5 Useyourcomputer sPCCardejectortoeject theSprint MobileBroadbandC...

Page 29: ...yourcomputer sPCCardslot by grippingbothsidesofthecardandpullingstraight out Correct Incorrect When inserting or removing your Sprint Mobile Broadband Card grip the card by both of its sides Do not handle or remove the Sprint Mobile Broadband Card by pulling on the antenna ...

Page 30: ...rint CustomerService exchanginginformation and enteringyouraccount informationintotheappropriatefields intheActivationWizard ToactivateanaccountandconfigureyourSprintMobile BroadbandCard 1 Insert thecardintoyourPCCardslot TheActivation Wizardwillstart automatically 2 ClickNexttobegintheactivationprocess Followthe prompts 3 CallSprintCustomerServicetosetupyourSprintPCS wirelessnetworkaccount 䡲 Ifyo...

Page 31: ...ceplan andguideyouthroughtheactivationprocess 4 ClickNextwhenyouareaskedforyourcard sESN Athird windowwillopenanddisplayyourcard sESNinthetop field 5 ProvidetheESNtotheServiceRepresentativeandyou willbegivenanactivationcode 6 Entertheactivationcodeintothebottomfieldofthe windowandclickNexttocontinue 7 Youwillalsobegivenaphonenumber Enterthenumber inthetopandbottomfieldsandclickNexttocontinue Note ...

Page 32: ...Section 2 Using the Sprint Mobile Broadband Card Section 2 ...

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Page 34: ...indow TaskbarIcons SprintPCSConnectionManagerMenuOptions AccessingLinks ThischapteroutlinesSprint PCSConnectionManagerfor yournotebookPC includingthecomponentsofthemain window buttonusage systemtrayicons andmore Once you vemasteredthebasicshere you llbereadytobegin usingyourcard Sprint PCS Connection Manager Section2A Sprint PCSConnectionManager 25 ...

Page 35: ...oadbandCardandtheCDMAnetwork UsetheSprintPCS ConnectionManagerto 䢇 Determineyoursignalstrength roamingstatus Sprint PCSVisionavailability andothernetwork parameters 䢇 Initiatedatacalls 䢇 Viewcallstatistics 䢇 Enableordisablefeatures 䢇 Set optionsrelatedtosounds andthesecuritylockcode YoumustrunSprintPCSConnectionManageranytimeyouuse theSprintMobileBroadbandCard ...

Page 36: ...edonyourdesktop or 䊳 SelectStart Programs Sprint Pantech SprintPCS ConnectionManager SprintPCSConnectionManagerwillalsostartautomatically whentheSprintMobileBroadbandCardisinserted This dependsonthesettingsinWindowsOperatingSystem OnceSprintPCSConnectionManagershowsaconnection youcanstartyourWebbrowseroremailapplication ToexitSprintPCSConnectionManager usetheClosebutton intheupper rightcorner ...

Page 37: ...andClosebuttonsintheupper right corner 䢇 Asignalstrengthindicatortotheimmediateright ofthe messagearea 䢇 A GO or Stop buttonusedtoestablishorcancela connection 䢇 ADetailDrawerthat displaystheamount ofdatabeing transferedandreceived Open Close Detail Drawer Menu Detail Drawer Message Area Indicator Area Close Exit Sprint PCS ConnectionManager Minimize View to System Tray Mode Detail Establish Cance...

Page 38: ...cancelsaconnection 䢇 Minimize MinimizestheinterfacetoSystemTrayMode 䢇 Menu Providesaccesstotoolsandsettings 䢇 MessageArea Displays Insert yourcard Disconnect Connect Connecting or Connected states 䢇 ImageCompression ifapplicable Indicatestherelative speedofyourSprint PCSVisionconnections 䢇 Transfer Receive Visualindicatorofdataactivity 䢇 SignalStrength Visualindicatorofsignalstrength 䢇 DetailDrawe...

Page 39: ...nclosestheprogramwindowbutleavesthe programrunning andputsitsiconinthesystemtray Seepage36 Toredisplaytheprogram double clickthedesktopshortcutor launchthecardsoftwarefromtheStartmenu Seepage27 You canalsoclicktheiconinthesystemtray TheClosebuttonisusedto exittheprogram Minimize Close ...

Page 40: ...CSConnection Managerfailstodetect aSprint MobileBroadbandCard Whileinthisstate theGObuttonisdisabled grayedout and cannot beclicked andthesignalstrengthiconisnot visible Disconnected ThisstatusmessageisdisplayedwhenSprint PCSConnection ManagerdetectsaSprint MobileBroadbandCardbut a connectionhasnot beenestablished It signifiesthat Sprint PCSConnectionManagerisreadytoconnect tothe network TheGObutt...

Page 41: ...ting ThisstatusmessageisdisplayedwhenSprint PCSConnection Managerisattemptingtomakeaconnection Thestatus messagewillchangefrom Connecting to Authenticating to Authenticated Thesignalstrengthiconisvisibleandthe GObuttonchangestoStop Ifyouattempt toestablishaSprint PCSVisionconnectionthat requiresapasswordoraDial upNetworkingconnection requiringaremoteloginandpassword adialogboxwillopen Entertherele...

Page 42: ...eceiveicon appears displayingtherateofdata transfer ClickStoptodisconnect Forothermessages see TroubleshootingTips onpage55 IndicatorArea Theindicatorareadisplaysiconsthat helpyoukeeptrackof yoursignalstrengthandroamingstatus notifyyouwhenyou receivemessages andindicatewhethercertainoptionsor featuresareenabled Thefollowingtableliststheindicatorareaiconsandexplains thesignificanceofeachicon ...

Page 43: ...ctionexists Thiscan beduetoanyofthefollowingreasons 䊳 Noantennaisattached 䊳 YouareoutsideoftheNationwideSprint PCS Networkservicearea 䊳 Thesignalstrengthistooweak 䊳 Anetworkoraccount problemispreventingthe Sprint MobileBroadbandCardfromobtaining service TheTransmit Receiveindicatorletsyouknowthat thereisan activedataconnection TheSprint MobileBroadbandCardisinthe1Xservicearea TheSprint MobileBroad...

Page 44: ...angesduringtheconnectionstages 䢇 GO Readytoestablishaconnection Clickthebuttonto start aconnection ifonlyoneisdefined ortodisplayalist fromwhichyoucanselect aconnection ifmorethanone connectionisdefined 䢇 Stop Onceaconnectionisestablished theGObutton changestoStop Aconnectionisbeingestablishedoris alreadyestablished Clickthebuttontocancelor disconnect ...

Page 45: ...hedbut nodata transferistakingplace Disconnected Sprint PCSConnectionManagerisrunning but noconnectionisinprogress Error Sprint PCSConnectionManagerhasencountereda hardwarefailureorothererrorwhileattemptingto connect 36 Section2A Sprint PCSConnectionManager TaskbarIcons Sprint PCSConnectionManagerdisplaysaniconinthesystem tray whichisnormallylocatedinthelower right portionof thecomputerscreen Thes...

Page 46: ...usedtoestablishand terminateconnectionswiththeSprint MobileBroadbandCard ManagingConnections WithSprint PCSConnectionManager youcancreateanew Sprint PCSVisionconnection aDial upNetworking connection oredit apreviouslycreatedconnection NewSprint PCSVisionconnectionscanbestoredonyour computeralongwithanyexistingDial upNetworking connections ...

Page 47: ...nectionManager SprintPCSConnectionManager MenuOptions Sprint PCSConnectionManagerhasasecondarymenuthat youcanopenbyclickingontheMenubutton locatedat the upperleft ofthescreenasshownbelow Inthissection the menuoptionsareexplained ...

Page 48: ...39 Settings ThismenuoptionallowsyoutoconfigurePCSConnection Managertoyourpreferences TheSettingsoptionallowsyou toenableordisablevariousprogramfeatures ToaccessSettings 1 ClickMenuontheSprint PCSConnectionManager interface 2 Select Settingsfromthesubmenu AccessSettings ...

Page 49: ...ows 䢇 Startinsystemtray Select thischeckboxtohavethe Sprint PCSConnectionManagericonvisibleonyour computerscreen 䢇 KeepConnectionHistory Select thistologallconnections 䢇 LaunchwhenWindowsStarts Select thistolaunch Sprint PCSConnectionManagerautomaticallyonstartup SoftwareUpdates It isrecommendedthat youcheckforupdatestothe Sprint PCSConnectionManagersoftwareregularly forthelatest featuresandnetwor...

Page 50: ...䢇 Modesupportsthreedifferenttypesofdatacallmodes Automatic EVDOOnly and1xRTTOnly WhenAutomaticis selected thecurrentlyavailablemodeissetautomatically WhenEVDOOnlyisselected onlytheEVDOmodeis provided When1xRTTOnlyisselected onlythe1xRTTmode isprovided 䢇 Roamingsupportsthreedifferentroamingoptions Sprint Automatic andRoamOnly WhenSprintisselected roaming isdisabled WhenAutomaticisselected roamingis...

Page 51: ...leBroadbandCardandyouraccount Whenthelockcodeisenabled themessageareawilldisplay CardLocked andthelockiconwillappearintheindicator area Whilethecardisinlockmode youmaynot launchadata sessionwithout first enteringyourfour digit lockcode The default lockcodeisthelast fourdigitsofyourSprint Mobile BroadbandCardphonenumber ...

Page 52: ...int PCSConnectionManagerinterface Thisiconisvisibleonlywhenthecardisdisconnected 2 TheEnterLockCodewindowappears 3 EnteryourlockcodeandclickOK Tip Yourdefault lockcodeisthelast fourdigitsofyourSprint Mobile BroadbandCard sphonenumber Ifyoucan t recallyourcard sphone number gotoMenu DeviceInfoandDiagnosticsorcallSprint CustomerServiceat 1 888 211 4PCS 4727 ...

Page 53: ...ndconfirmitbyre enteringitintothesecond field Note RunningtheActivationWizardresetsthelockcodetothelast four digitsofthemost recentlyactivatedphonenumber 䊳 Selectalockstatus UnlocktoleavetheSprintMobile BroadbandCardunlocked LockNowtoenablethelock codefeatureimmediately andLockOnPowerUpto enablethelockcodefeaturethenexttimethecard powersup 䊳 ClickOKtosavechangesandclosetheSettings dialogbox ...

Page 54: ...oselect Sprint PCSproductsandservicesfromwithintheSprint PCS ConnectionManagermenu Toaccesstheselinks 1 ClickMenuontheSprintPCSConnectionManager interface 2 SelectLinksfromthesubmenu 3 SelectSprintPCSWebSite Note TheSprint PCSConnectionManagerLinksmenudoesnot allow youtoaddorremovelinks Manageyourdirect linksthroughyourWeb browser ...

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Page 56: ...nHistory DeviceInfo Diagnostics Links NotebookPCs SoftwareUpdates Settings AboutSprintPCSConnectionManager Thischapterprovidesanoverviewandbriefdescriptionof eachmenuoptionyoumayencounterwhileusingyour Sprint MobileBroadbandCardandSprint PCSConnection Manager Section2B MenuOptions 47 Menu Options ...

Page 57: ...tion about card errors or failures by date time alert connection name and type View information on data connections by date time number dialed and type View detailed information about the Sprint Mobile Broadband Card software and connections When connected to the Nationwide Sprint PCS Network provides links to the Sprint PCS Web site Check for posted updates to the Sprint PCS Connection Manager So...

Page 58: ...andsettings YoucanusetheAlert Logtohelp isolateandresolveconnectionissues TodisplaytheAlertLog 䊳 Select Menu AlertLog TocleartheAlertLog 1 FromtheAlert Logwindow clickClear 2 Youwillseeaprompt ClearallentriesfromtheAlert Log ClickCleartodeleteallrecords ClickCancelto cancel Section2B MenuOptions 49 Menu Options MenuItem About Sprint PCS Connection Manager Close Description View the opening Sprint ...

Page 59: ...ngs General KeepConnectionHistory Acheckmarknext totheoptionindicatesthat it isenabled TodisplaytheConnectionHistory 䊳 Select Menu ConnectionHistory Foreachmessage theConnectionHistorydisplays 䢇 Thedateandtimetheconnectionwasinitiated 䢇 Thetypeofconnection Sprint PCSVisionconnection DeletingRecords TodeleteallrecordsintheConnectionHistory 1 FromtheConnectionHistorywindow clickClear 2 Youwillseeapr...

Page 60: ...des 䢇 Themanufacturer 䢇 Sprint MobileBroadbandCardmodel PX 500 䢇 Thehardwareversion 䢇 Theversionofsoftwareinuse 䢇 TheSprint PCSConnectionManagerSoftwareversion andbuild 䢇 TheversionofthePRL PreferredRoamingList which specifiestheradiofrequencychannelsthat thecardis permittedtouse 䢇 Thecard sdesignedcapabilitiesandcoverage 䢇 Variouscommunicationandcardtestsandresults ToaccesstheDeviceInfo Diagnosti...

Page 61: ...roughyourWebbrowsermenu SoftwareUpdates Fromtimetotime Sprint mayreleaseupdatesforyour Sprint PCSConnectionManagerSoftware Theseupdates mayaddnewfeaturesorimprovethenetworkperformance Thismenuoptionallowsyoutocheckforanypostedupdates ortoset upanautomaticmonthlycheckforupdates Tocheckforsoftwareupdates 䊳 Select Menu SoftwareUpdates CheckNow Toenableordisableautomaticmonthlychecks 䊳 SelectMenu Soft...

Page 62: ...print PCSConnectionManager Thisallows youtoviewconnectionstatusindicatorswhileusinganother application suchasyourInternet browser ToenableordisableAlwaysontop 䊳 Select Menu Setting General Alwaysontop Acheckmarknext totheoptionindicatesthat it isenabled AboutSprintPCSConnectionManager TheAbout Sprint PCSConnectionManagermenuoption allowsyoutodisplaytheSprint PCSConnectionManager openingsplashscree...

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Page 64: ...estions ReinstallingtheSprintMobileBroadbandCardDriver ResolvingResourceConflicts UsingtheMenuTools Thissectionprovidesassistanceindiagnosingandsolving manycommonproblemsyoumayexperiencewhileusing yourSprintMobileBroadbandCardandSprintPCS ConnectionManagerSoftwarewithyournotebookPC Troubleshooting Tips ...

Page 65: ...work orbecauseof anaccount ornetworkproblem Thissectiondescribeshowtodiagnoseandsolvetheseand otherproblems If afterreadingthissection youareunableto resolveaproblem visit www sprint comorcontact Sprint CustomerServiceat 1 888 211 4PCS 4727 Error SearchingforSprintMobileBroadbandCard PossibleCauses a Thecardisnot completelyinserted intothePCCardslot b Thewrongdriverisinstalledfor thecard c Thereis...

Page 66: ...ossibleCauses Inadequatesignalstrengthmay occurforanyofthesereasons a YouareoutsidetheNationwide Sprint PCSNetwork b Yourantennaisnot attachedoris pointedinthewrongdirection c Youmaybeinsideabuildingor nearastructurethat iscausing radiointerference Suggestions a Verifythat youarewithinthe NationwideSprint PCSNetwork Coveragemapsareavailableat www sprint com b Ensureyourantennaisproperly attachedan...

Page 67: ...urethat EnableLCPExtensionsand Negotiatemulti linkforsingle link connectionsarenot selected 6 ClickOK Error Unabletopreparedataservices Windows 2000 Error ConnectionGetsDropped Suggestions Performupgradesasdescribedinthe releasenotes Upgradesmaybe downloadedfrom Windows2000HighEncryptionPack http www microsoft com windows 2000 downloads recommended encryption default asp 58 Section2C Troubleshooti...

Page 68: ...tionsonverifyingthat youhavethecorrect carddriverinstalled Note TheSprint MobileBroadbandCardinstallationCDisrequiredto completethisprocedure Windows 2000 Toverifythatthecorrectdriverisinstalled 1 Locatetheexistingdriver 2 Updatethedriver Tolocatethedriver 1 CloseallWindowsprogramsandopentheControlPanel byselectingStart Settings ControlPanel 2 Double clicktheSystemicon 3 ClicktheHardwaretab 4 Clic...

Page 69: ...ovedonot appear eject thecard Reinsert the cardagaintocausethedriverlistingtoreappear Identifythe entryfortheSprint MobileBroadbandCardbyobserving whichentryisaffectedwhenthecardisejectedand reinserted UpdatingtheDriver 1 IftheinstallationCDisnot alreadyinyourCD ROM drive insert it IftheCDstart upmenuappears usethe exit optioninthelower left cornerofthescreentoexit themenu 2 Right clickPANTECHPCCa...

Page 70: ...mtheStart menu Youmust restart yourPC tocompletethedriverinstallation Thecorrect drivershouldthenbeinstalled Windows XP Toverifythatthecorrectdriverisinstalled 1 Uninstalltheexistingdriver 2 InstalltheWindowsXPdriverfromtheSprint Mobile BroadbandCardinstallationCD Touninstalltheexistingdriver 1 OpentheControlPanelbyselectingStart ControlPanel 2 If PickaCategory isdisplayed select Switchto ClassicV...

Page 71: ...cardshoulddisplayunderNetworkadaptersas PANTECHPCCardModemAdapter Ifthelistingsabovedonotappear identifythelistingfor theSprintMobileBroadbandCardbyejectingthecard Thiscausesthedriverlistingforthecardtodisappear fromthelist Reinsertthecardagaintocausethedriver listingtoreappear IdentifytheentryfortheSprintMobile BroadbandCardbyobservingwhichentryisaffected whenthecardisejectedandreinserted 7 Right...

Page 72: ...HardwareWizard 3 Select Installfromalist orspecificlocation Advanced onthefirst windowoftheFoundNewHardwareWizard andclickNexttoproceed 4 Select theSearchforthebest driverintheselocations radiobuttonandtheIncludethislocationinthesearch checkbox andthenenterd Drivers WinXP wheredis theletterofyourCD ROMdrive ClickNexttoproceed tothenext window 5 Ifawarningappearsstatingthat Sprint Mobile BroadbandC...

Page 73: ...aybeabletofreethe resourcessimplybyejectingtheotherdevice Otherwise youmay needtodisableotherdevices suchasaninternalmodem infrared device ornetworkcardtoresolvetheresourceconflict Thissection explainshowtodisableotherdevices Windows 2000 ToresolvearesourceconflictinWindows2000 䊳 Disableadevice internalmodem infrareddevice or networkcard DisablinganInternalModem InfraredDevice orNetworkCard 1 Clos...

Page 74: ...ToresolvearesourceconflictinWindowsXP 䊳 Disableadevice internalmodem infrareddevice or networkcard DisablinganInternalModem InfraredDevice orNetworkCard 1 CloseallWindowsprogramsandopentheControlPanelby selectingStart Settings ControlPanel 2 Double clicktheSystemicon 3 ClicktheHardwaretab 4 ClicktheDeviceManagerbutton 5 Locatethedevicethatyouwanttodisable 䡲 Ifyouwanttodisableaninternalmodem expand...

Page 75: ... ConnectionManagerinterface AboutConnectionHistory TheConnectionHistorywindowdisplaysatablewiththree columns Date Time Type andDuration Youcanselect entriesbyusingthearrowkeysoryourmouse Selectedentriesarehighlighted Bydefault noentryis selected ClicktheClearbuttontoaccesstheClearConnectionHistory dialogbox ClickYestoconfirmthedeleteorNotocancel TogenerateatextfilecontainingyourConnectionHistory 1...

Page 76: ...ryourmouse Whenthe entryisselected it ishighlighted ClickingontheClearbutton willgiveyoutheoptiontoclearthehistory ClickClearto confirmdeletionorCanceltocancel DeviceInfo Diagnostics DeviceInfo Diagnosticsisaprogramthat helpsidentify problemsassociatedwithconnectingtotheNationwide Sprint PCSNetwork It evaluatesissueswiththeUSBport port configuration signalstrength batterystatus theNationwide Sprin...

Page 77: ...ootingTips AboutDeviceInfo Diagnostics TheDeviceInfo Diagnosticsdialogboxallowsyoutoselect anumberofwaystotroubleshoot orobtainmoreinformation about yourSprint MobileBroadbandCard Thetests automaticallyrunwhenthewindowopens ...

Page 78: ...Section 3 Sprint PowerVisionSM Section 3 ...

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Page 80: ...In This Section Web SprintPowerVisionFAQs Sprint PowerVisionbringsclarityyoucanseeandhear with enhanced always on advancedmultimediaserviceslike emailandWebbrowsing Theyareeasytolearnandsimple touse Thisrich colorfulgraphicexperienceisa revolutionarywaytolookat wirelesscommunications ...

Page 81: ...dCardandsignupfor service you reautomaticallyassignedausername Youruser nameidentifiesyouontheNationwideSprint PCSNetwork andisalsoanaddressforemailandtext messaging Whenausernameisassigned it istypicallybasedonthe customer snameandanumber followedby sprintpcs com Forexample thethirdJohnSmithtosign upforSprint PowerVisionservicesmight have jsmith003 sprint comashisusername Ifyouwant a particularus...

Page 82: ...anager HowdoIknowwhenmySprintMobileBroadbandCardis connectedtoSprintPowerVisionservices YourSprintMobileBroadbandCardautomaticallyconnectswhen SprintPowerVisionserviceisusedoranincomingmessagearrives Whenismydataconnectionactive Yourconnectionisactivewhendataisbeingtransferredand Connected appearsontheSprintPCSConnectionManager displayscreen Whenismydataconnectiondormant Ifnodataistransmittedorrec...

Page 83: ...OutintheSprint PCSConnectionManagermenu HowcanIoptimizemysettingstoachievefasterspeedsandsend andreceivelessdatawhiledialingintomycompanynetwork Foroptimizedresults workin Offline modeandsynchronize periodicallytosendandreceivecompanyemail Also save attachmentsordragthemintodesktopfoldersbeforeopening them ratherthandouble clickingthemintheemail Formore detailedinformation seetheMicrosoftwhitepape...

Page 84: ...Section 4 Technical Specifications and Regulatory Information Section 4 Section 4 ...

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Page 86: ...icalSpecifications SoftwareSpecifications TransmitterSpecifications ReceiverSpecifications HardwareSpecifications Miscellaneous Thissectionoutlinestheenvironmentalandtechnical specificationsforyournewSprint MobileBroadbandCard Technical Specifications Section4A TechnicalSpecifications 77 ...

Page 87: ...lity Drop Contact discharge Level 2 Air discharge Level 3 20 O C to 60 O C 40 O C to 85 O C 90 RH 70 O C 88 hours 5 Hz to 500 Hz 3 1 G 1 m drop 6 face 2 cycle 8 kv 15 kv Dimensions W x D x H Weight Battery Pack Power Button Headset Jack LED Antenna 54 mm x 12 9 mm x 116 mm 50 g N A No support No support Yes Green Red Embedded Dual Band RX Diversity Antenna ...

Page 88: ... specification Data service FAX IOTA OTASP IS 683A OTAPA IS 683A PRL preferred roaming list Authentication Voice NAM E911 Position Location TTY Accessibility Mobile IP L WLNP 1xEVDO Support No support Support Support Support Support Support No support 2 No support No support Support Support ...

Page 89: ...Frequency stability Bandwidth Occupied bandwidth Modulation method Waveform quality Conducted spurious emission Common RF impedance EVDO and 1xRTT 7 10 dBm 24 dBm Cellular CDMA 824 MHz to 849 MHz PCS CDMA 1850 MHz to 1910 MHz Compliant with CDG1 1 25 MHz 1 25 MHz QPSK HPSK 0 94 Complies with Title 47 Part 24 of the FCC Rules 50 ohms ...

Page 90: ...er sensitivity Inter modulation spurious response attenuation Common RF impedance EVDO and 1xRTT Cellular CDMA 869 MHz to 894 MHz PCS CDMA 1930 MHz to 1990 MHz 1 25 MHz 1 25 MHz QPSK 8PSK 16QAM 104 dBm Complies with CDG1 50 ohms DUI driver Support Materials Certification Approval Windows 2000 XP CD ROM PCS Connection Manager User Guide Start Here Guide FCC parts 2 15 22 24 SAR CDG etc ...

Page 91: ...rger charging time Current consumption Sleep idle Average in use Max peak Communication ports Voice capability PCMCIA Type II PC Card 1xEVDO and 1xRTT Cellular CDMA 30 kHz PCS CDMA 50 kHz QUALCOMM TM MSM6800 EVDO Rev 0 Forward link 2 4 Mbps Reverse link 153 6 Kbps EVDO Rev A Forward link 3 1 Mpbs Reverse link 1 8 Mbps 3 3 V N A N A 90 mA 200 mA 400 mA 800 mA USB No support ...

Page 92: ... 4B Regulatory Information In This Section RegulatoryNotices Thissectionoutlinesimportant regulatorynotices concerningyournewSprint MobileBroadbandCard Section4B RegulatoryInformation 83 Regulatory Information ...

Page 93: ...ryrulesandtherebyyourauthority tousethisequipment WARNING EMI UnitedStatesFCCInformation Thisequipmenthasbeentestedandfoundtocomplywiththelimits pursuanttoPart15and24oftheFCCRules Theselimitsaredesigned toprovidereasonableprotectionagainstharmfulinterferenceinan appropriateinstallation Thisequipmentgenerates uses andcan radiateradiofrequencyenergyand ifnotinstalledandusedin accordancewiththeinstru...

Page 94: ...mmunications Cet appareilnumériquerespecteleslimitesdebruits radioélectriquesapplicablesauxappareilsnumériquesde ClasseBprescritesdanslanormesurlematérielbrouilleur AppareilsNumériques NMB 003édictéeparleministredes Communications Ifyouhavepurchasedthisproduct underaUnitedStates Government contract it shallbesubject torestrictionsasset forthinsubparagraph c 1 ii ofDefenseFederal AcquisitionsRegula...

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Page 96: ...Section 5 Safety and Terms Conditions Section 5 ...

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Page 98: ...fety and Notices In This Section ImportantNotice SafetyandHazards Thissectionoutlinesimportantliabilityandsafetyguidelines concerningyournewSprintMobileBroadbandCard Section5A SafetyandNotices 89 Safety and Notices ...

Page 99: ...PX 500CDMAmodemareusedinanormalmannerwithawell constructednetwork theyshouldnotbeusedinsituations wherefailuretotransmitorreceivedatacouldresultindamage ofanykindtotheuseroranyotherparty includingbutnot limitedtopersonalinjury death orlossofproperty SPRINT SPECTRUML P acceptsnoresponsibilityfordamagesofany kindresultingfromdelaysorerrorsindatatransmittedor receivedusingtheSprintMobileBroadbandCard...

Page 100: ...SprintMobileBroadbandCardPX 500inany aircraft whethertheaircraftisonthegroundorinflight The SprintMobileBroadbandCardPX 500MUSTBEPOWEREDOFF Thedriveroroperatorofanyvehicleshouldnotoperatethe SprintMobileBroadbandCardPX 500whileincontrolofa vehicle Doingsowilldetractfromthedriveroroperator s controlandoperationofthatvehicle Insomejurisdictions operatingsuchcommunicationsdeviceswhileincontrolofa veh...

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Page 102: ... 5B Terms and Conditions In This Section TermsandConditionsofServices Thissectioncontainsthetermsandconditionsofservice foryournewSprint MobileBroadbandCard Section5B TermsandConditions 93 Terms and Conditions ...

Page 103: ...enyoudoanyofthe following a provideyourwrittenorelectronicsignature b accept throughanoralorelectronicstatement c attempt toorinanywayuse anyoftheServices d payforanyServices or e openanymaterialsor packagethat saysyouareacceptingwhenyouopenit TheAgreement includesthetermsinthisdocument togetherwiththetermsassociated withtheServicesyouselect asdescribedinourmarketingmaterials e g serviceplanbrochu...

Page 104: ... serviceplanwillcontinueonamonth to monthbasisunlessyouhave agreedtoextendthetermforadditionalperiod s Certainservice promotional orproduct offersmayrequirethat youagreetoorextenda TermServicePlan Asdiscussedbelow wemaychargeyouanEarly TerminationFeeifyoudeactivateaTermServicePlanbeforetheendofthe term UsingServices Youagreetonot useourServicesinanunlawful fraudulent orabusivemanner Youmaynot rese...

Page 105: ... invoicingcycle we willnot proratechargestothedateoftermination andyouwillnot receive acredit orrefundforanyunusedServices WirelessDevices Numbers andEmailAddresses Wedidnot manufactureyourwirelessdeviceandwearenot responsibleforany defectsorfortheactsoromissionsofthemanufacturer Theonly warrantiesonyourdeviceareanylimitedwarrantiesextendedbythe manufacturerdirectlytoyouorpassedontoyouthroughus Yo...

Page 106: ... atmospheric geographic ortopographicconditions RoamingCoverage Youareroaminganytimeyourphoneindicatesthat youareroaming Roamingcoverageisonlyavailablewithcertaindevices and unlessincludedaspart ofyourServices willresult inadditional charges Roamingcallsplaced manually throughanoperatororwitha credit card willalwaysincurseparateandadditionalcharges Depending onyourphonesettings youmayautomatically...

Page 107: ...ionhasnot ended Aslongasyourdeviceisconnectedtoour network youwillincurdatausagecharges Youwillbechargedforalldata directedtotheInternet address or IPaddress assignedtoyourdevice regardlessofwhoinitiatestheactivityorwhetheryourdeviceactually receivesthedata Thisincludes but isnot limitedto theamount ofdata associatedwiththeparticularinformation item e g game ringer email etc additionaldatausedinac...

Page 108: ...sedthe device Youmust payallchargesbytheduedateontheinvoice Pastdue amountsaccruelatechargesuntilpaidattherateof5 permonthor atthehighestrateallowedbylawandmayresultinimmediate suspensionofyouraccount Ifyouagreetoanyauto payment option throughbankingorcredit account wemayinitiatepayment fromthe account forallamountsweinvoiceyouwithout additionalauthorizationor notice Basedonyourcredit orpayment hi...

Page 109: ...unds Ifyouraccount isterminatedforanyreason wemay without noticeapplyyourdeposit toanyoutstandingcharges Wemay sendanyremainingdeposit amountstoyourlast knownaddresswithin75 daysafteraccount termination Ifthefundsarereturnedtous youmay claimthesefundsforoneyearfromthedateofreturn Anymoneyheld duringthisone yearperiodwillnot accrueinterest foryourbenefit andare subject toaservicingfeechargedagainst...

Page 110: ...Serviceplan minutes Seeourprintedin storematerialsorvisit www sprint comfor additionalimportant informationonthisoption LostorStolenEquipment Ifyourdeviceislost orstolen pleasenotifyus immediatelybycalling1 888 211 4PCS Youareresponsibleforall chargesincurredbeforeyounotifyusofthelossortheft Youagreeto cooperatereasonablywithusininvestigatingsuspectedunlawfulor fraudulent use Messaging Youmayincur...

Page 111: ...LSUCHPROBLEMS LimitationofLiability Neitherwenorourvendors suppliers orlicensors areliableforanydamagesarisingout oforinconnectionwithany a act or omissionbyyour oranotherpersonorcompany b providingorfailingto provideServices includingdeficienciesorproblemswithyourwireless device ournetworkcoverageorServices e g dropped blocked interruptedcalls messages etc c trafficorotheraccidents orany health r...

Page 112: ... ANYPHONES EQUIPMENT ORADVERTISING EVENIFITARISES AFTERYOURSERVICESHAVETERMINATED ANDINCLUDINGCLAIMSYOU MAYBRINGAGAINSTSPRINT SEMPLOYEES AGENTS AFFILIATESOROTHER REPRESENTATIVES ORTHATSPRINTMAYBRINGAGAINSTYOU CLAIMS THEFEDERALARBITRATIONACTAPPLIESTOTHISAGREEMENTANDITS PROVISIONS NOTSTATELAW GOVERNALLQUESTIONSOFWHETHERA CLAIMISSUBJECTTOARBITRATION THISPROVISIONDOESNOTPREVENT EITHERYOUORSPRINTFROMBR...

Page 113: ...administrativeactionassertingaclaimthat is subject toarbitrationandanotherpartysuccessfullystayssuchactionor compelsarbitration thepartyfilingthat actionmust paytheotherparty s costsandexpensesincurredinseekingsuchstayorcompellingarbitration includingattorneys fees IfanyportionofthisMandatoryArbitrationofDisputessectionis determinedtobeinvalidorunenforceable theremainderoftheSection remainsinfullf...

Page 114: ...iptive non interpretivepurposesonly Youmaynot assignthisAgreement toanyother personorentitywithout ourpriorwrittenapproval ThisAgreement includinganyreferenceddocumentsandattachments makesupthe entireagreement betweenusandreplacesallpriorwrittenorspoken agreements Section5B TermsandConditions 105 Terms and Conditions ...

Page 115: ...106 ...

Page 116: ...ations 82 I IndicatorAreaIcons 34 InstallingtheCard 11 22 L Links 45 52 LockCode 42 M MechanicalSpecifications 78 MenuOptions 47 53 Overview 48 MenuTools 66 MinimizeButton 30 P PackageContents 5 R ReceiverSpecifications 81 RegulatoryNotices 84 ReinstallingtheDriver 59 ResourceConflicts 64 S SafetyandHazards 91 SoftwareSpecifications 79 SoftwareUpdates 52 Sprint MobileBroadband CardActivating 21 Ca...

Page 117: ...tes 40 Starting 27 Window illus 28 Sprint PowerVision 41 71 74 SystemRequirements 13 T TaskbarIcons 36 TerminatingConnections 37 TermsandConditions 93 TransmitterSpecifications 80 Troubleshooting 55 68 U UserName 72 W Web Launching 72 Welcome i 108 Index ...

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