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Polycom SoundPoint 550
Quick Guide

ISC Networking & Telecommunications

University of Pennsylvania

March 2009, v1

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Summary of Contents for Polycom SoundPoint 550

Page 1: ...Polycom SoundPoint 550 Quick Guide ISC Networking Telecommunications University of Pennsylvania March 2009 v1 ...

Page 2: ...ce Call Using the Join Softkey 7 Splitting a Three Way Conference Call 7 Speed Dial Numbers 7 Assigning a Speed Dial Key 7 Adding or Editing Speed Dial Keys 8 Using Speed Dial 8 Penn Online Directory 8 Local Weather 8 Phone Settings 8 Changing your Handset Ring Type 8 Distinguishing Calls via Ring Type Settings 8 Listening to Ring Types 9 Changing the Date and Time Format 9 Text 9 Entering text us...

Page 3: ...One touch access to Penn voice mail Do Not Disturb Prevent the telephone phone from ringing Calls divert to voice mail if activated Directories Access Contact Directory and Calling Lists Missed Received Placed calls Applications Access the Penn Online Directory Yahoo weather and Yahoo news Conferences Create a three way conference call Transfer Transfer a call with consult or without blind transfe...

Page 4: ... up and a flashing microphone on the display indicate that the other party or parties cannot hear you Activating Do Not Disturb If voice mail is configured for the line all calls will default to voice mail when Do Not Disturb DND is activated 1 Press the Do Not Disturb key to prevent the phone from ringing A Do Not Disturb icon will appear to confirm that DND is enabled 2 To cancel DND press the D...

Page 5: ...ll Clearing Call Lists You can clear all entries from a call list or a single entry When erasing any entry from a call list the system does not ask for confirmation the list is immediately cleared when the Clear softkey is pressed To clear all entries in a call list 1 Navigate to the call list you want to clear 2 Select the More softkey 3 Select Clear softkey 4 Select the list you want to clear To...

Page 6: ...Placing a Call on Hold 1 Ask the caller to stay on the line 2 Press the Hold key 3 To return to the caller press the Hold key again or the Resume softkey Placing a Call on Hold to Dial another Number You can speak to another person and then return to the original caller 1 Ask the caller to stay on the line 2 Press the Hold key The top of the display screen will show Hold and list the phone number ...

Page 7: ... party while both conference parties are on hold To speak privately with one of the parties in the conference 1 Press the Split softkey to split the conference into two separate calls on hold 2 Use the navigation arrows to select the party to whom you want to consult with privately then press the Resume softkey to speak 3 To return to both parties select the More softkey then the Join softkey 4 To...

Page 8: ...ng g 2 the f 23 Penn Online Penn Online of the person to highlight the using the PennNet P e c e 5 U s 6 P 7 T D 8 T s s 9 T t t Loc To vi 1 P 2 U W f 3 T d A 4 T s E Pho Cha You 1 P 2 S 3 U t 4 P 5 P r 6 T Dist Sett You conta befor List 1 P 2 S 3 U s t 4 S Phone Polyco checkmark ke entries matchin Use the naviga search results a Press the check To search anot Directory pres To toggle betw search ...

Page 9: ...per case mode The banner at top of the display shows the mode selected Correcting Entry Mistakes The Erase key marked with an x deletes character to the left of the cursor When displayed you can also use the softkey to erase characters Phone Features Symbols Below are some of the common features or symbols you ll see when using your Polycom IP phone Indicator Light Blinks or glows red when you hav...

Page 10: ...Waiting must be turned off Disabling Call Waiting removes the ability to split conference calls and to receive and place more than one call when you re already on the line Note Anytime you turn on or off Call Waiting you will need to restart your phone To restart your phone see Usage Guidelines Power Cycling in this guide Passwords Manage your voice mail passwords in real time Proxy Designate a pr...

Page 11: ...telepho go to voice ma tablished oup contact yo your Polycom at ing voice and FAQs To repo com IP phone vider es phone will auto elf to restore sy ds the LCD sc with the messag r cycling you ers will hear the annot be comp number and dia mation stored in e Contact Direc g or disconnect om the electric eedlessly rebooting wit cal cord via th ons er press the umber ld softkey or d on hold e flashing...

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