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www.philips.com/welcome

328M6

EN  User manual 

1

 

Customer care and warranty  19

 

Troubleshooting & FAQs 

23 

Summary of Contents for 328M6

Page 1: ...www philips com welcome 328M6 EN User manual 1 Customer care and warranty 19 Troubleshooting FAQs 23 ...

Page 2: ...r 6 2 3 Remove the Base Assembly for VESA Mounting 8 3 Image Optimization 9 3 1 SmartImage 9 3 2 SmartContrast 10 4 Ambiglow 11 5 FreeSync 12 6 HDR 13 7 Technical Specifications 14 7 1 Resolution Preset Modes 17 8 Power Management 18 9 Customer care and warranty 19 9 1 Philips Flat Panel Monitors Pixel Defect Policy 19 9 2 Customer Care Warranty 22 10 Troubleshooting FAQs 23 10 1 Troubleshooting 2...

Page 3: ...k the ventilation holes on the cabinet When positioning the monitor make sure the power plug and outlet are easily accessible If turning off the monitor by detaching the power cable or DC power cord wait for 6 seconds before attaching the power cable or DC power cord for normal operation Please use approved power cord provided by Philips at all times If your power cord is missing please contact yo...

Page 4: ... or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burned in or after imaging or ghost imaging will disappear gradually over a period of time after the power has been switched off Warning Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or...

Page 5: ...erial Waste Electrical and Electronic Equipment WEEE This marking on the product or on its packaging illustrates that under European Directive 2012 19 EU governing used electrical and electronic appliances this product may not be disposed of with normal household waste You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection To de...

Page 6: ... Philips end of life management primarily entails participation in national take back initiatives and recycling programs whenever possible preferably in cooperation with competitors which recycle all materials products and related packaging material in accordance with all Environmental Laws and taking back program with the contractor company Your display is manufactured with high quality materials...

Page 7: ...d or one of its affiliates Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V used under license AC DC Adapter DP cable HDMI Audio cable VGA Different according to region Note Use only AC DC adapter model Philips ADPC2090 Install base stand 1 Place the monitor face down on soft and smoo...

Page 8: ...signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete 2 2 Operating the monitor Description of the control buttons Press more than 3 seconds to switch display power OFF Press to switch display power ON Access the OSD m...

Page 9: ...Français Italiano Maryar Nederlands Português Português do Brasil Polski Русский Svenska Suomi Türkçe Čeština Українська 简体中文 繁體中文 日本語 한국어 Color Temperature sRGB User Define VGA HDMI 1 4 SmartSize Panel Size SmartResponse SmartContrast Contrast Sharpness HDR Brightness Mute Gamma Pixel Orbiting Over Scan Audio Source SmartFrame 1 1 Aspect HDMI 2 0 DisplayPort 1 DisplayPort 2 Off Ambiglow Auto Mode...

Page 10: ...p in the OSD On Screen Display menu Physical Function Tilt 20 5 Height adjustment 130mm 2 3 Remove the Base Assembly for VESA Mounting Before you start disassembling the Display base please follow the instructions below to avoid any possible damage or injury 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen 2 While keeping the release b...

Page 11: ...ents being displayed all in real time with the press of a single button How to enable SmartImage 1 Toggle to the left to launch the SmartImage on screen display 2 Toggle to the up or down to select among FPS Racing RTS Gamer1 Gamer2 LowBlue Mode and Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also toggle to the left to make confirmation There are 7 modes t...

Page 12: ...er crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds Why do I need it You want the very best visual clarity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your monitor s power...

Page 13: ...and immersive viewing experience How does it work It is recommended that you dim the lighting conditions in your room for maximum effect Ensure that Ambiglow is set to on mode Start a movie or play a game from your computer The monitor will react with appropriate colors creating a halo effect overall matching the image on the screen You can also manually select Bright Brighter Brightest mode or am...

Page 14: ...g gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Window7 8 8 1 10 Graphic Card R9 290 Series R7 260 Series AMD Radeon RX 480 AMD Radeon RX 470 AMD Radeon RX 460 Radeon Pro Duo AMD Radeon R9 300 Series AMD Radeon R9 Fury X AMD Radeon R9 360 AMD Radeon R7 360 AMD Radeon R9 295X2 AMD Radeon R9 290X AMD Radeon R9 290 AMD ...

Page 15: ...need for automatical activation function Note 1 No special setting is needed for the DisplayPort HDMI interface in WIN10 versions lower older than V1703 2 Only the HDMI interface is available and the DisplayPort interface cannot function in WIN10 version V1703 and higher a The display resolution is set to 3840 2160 and HDR is preset to ON Under these conditions the screen may slightly dim indicati...

Page 16: ...olors 16 7M Color gamut NTSC 103 sRGB 125 Ambiglow YES Flicker free YES Connectivity Signal Input Analog VGA Digital DisplayPort1 2 x 2 HDMI 1 4 x 1 HDCP HDMI 2 0 x 1 HDCP Input Signal Separate Sync Sync on Green Audio In Out PC audio in headphone out Convenience Built in speaker 5 W x 2 OSD Languages English German Spanish Greek French Italian Hungarian Dutch Portuguese Brazil Portuguese Polish R...

Page 17: ...2 BTU hr typ 1 02 BTU hr typ 1 02 BTU hr typ Power LED indicator On mode White Standby Sleep mode White blinking Power Supply External 100 240VAC 50 60Hz Dimension Product with stand WxHxD 713 x 606 x 286 mm Product without stand WxHxD 713 x 427 x 52 mm Product with packaging WxHxD 831 x 607 x 396 mm Weight Product with stand 7 87 kg Product without stand 6 11 kg Product with packaging 12 16 kg Op...

Page 18: ...E Mark FCC Class B CU EAC RCM CCC Cabinet Color Black Finish Glossy Note 1 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet 2 Smart response time is the optimum value from either GtG or GtG BW tests 3 NTSC Area based on CIE1976 sRGB Area based on CIE 1931 ...

Page 19: ... 600 75 00 63 60 800 x 600 100 00 47 73 832x624 75 00 48 36 1024 x 768 60 00 56 48 1024 x 768 70 00 60 02 1024 x 768 75 03 81 40 1024 x 768 100 00 44 77 1280x 720 59 86 63 89 1280 x 1024 60 02 79 98 1280 x 1024 75 03 55 94 1440 x 900 59 89 65 29 1680 x 1050 59 95 67 50 1920 x 1080 60 00 H freq kHz Resolution V freq Hz 88 78 2560 x 1440 59 94 111 28 2560 x 1440 74 96 222 06 2560 x 1400 143 91 Note ...

Page 20: ...ng table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 66 40 W typ 97 50 W max White Sleep Standby OFF No No 0 5 W typ White blink Off OFF 0 3 W typ OFF The following setup is used to measure power consumption on this monitor Native resolution 2560 x 1440 Contrast 50 ...

Page 21: ... 9 1 Philips Flat Panel Monitors Pixel Defect Policy Philips strives to deliver the highest quality products We use some of the industry s most advanced manufacturing processes and practice stringent quality control However pixel or sub pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable No manufacturer can guarantee that all panels will be free from pixel...

Page 22: ... stands out on the screen when the monitor displays a light pattern These are the types of black dot defects Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defect...

Page 23: ...tal bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 1 or 2 adjacent sub pixel defects 1 dot def...

Page 24: ...l be responsible for all costs accrued If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer care number for more details Philips Custome...

Page 25: ... bent pins Make sure the computer is turned on Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnect the monitor from mains power source immediately for safety Contact with Philips customer service representative immediately Imaging Problems Image vibrates on the screen Check that the signal cable is properly securely connected to the graphics board or PC Image appea...

Page 26: ... In the Windows Start Menu select Settings Control Panel In the Control Panel Window select the Display icon Inside the Display Control Panel select the Settings tab Under the setting tab in box labelled desktop area move the sidebar to 2560 x 1440 pixels Open Advanced Properties and set the Refresh Rate to 60 Hz then click OK Restart your computer and repeat step 2 and 3 to verify that your PC is...

Page 27: ... in the 5000K range the panel appears warm with a red white color tone while a 11500K temperature yields cool bluewhite toning 2 sRGB This is a standard setting for ensuring correct exchange of colors between different device e g digital cameras monitors printers scanners etc 3 User Define The user can choose his her preference color setting by adjusting red green blue color Note A measurement of ...

Page 28: ...activate a periodic screen refresh application if your monitor will display unchanging static content Warning Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Q12 Why is my Display not showing sha...

Page 29: ... behalf of Top Victory Investments Ltd or one of its affiliates Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V used under license Specifications are subject to change without notice Version 328M6RE1T ...

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