Frequently Asked Questions
RUSH
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Questions
Installation
Q1
How do I insert the battery in my RUSH player?
Q2
How do I hook up my RUSH player with my computer?
Q3
What are the system requirements for RUSH?
Q4
How do I install my RUSH player?
Q5
How do I insert a memory card into my RUSH player?
Q6
When I connect my RUSH player to my computer AFTER installation of
MUSICMATCH & drivers for the first time, my computer finds “New Hardware” and
also prompts for drivers. Where do I find the drivers?
Download
Q7
How do I download music to the RUSH player from my computer?
Q8
What could prevent me from downloading files onto my RUSH player?
Q9
Are there any alternative ways to download files to the RUSH player
Q10
I have problem downloading .WMA files to my RUSH player from my PC.
Q11
How do I know if the downloading of music files to my RUSH player is completed?
Q12
What is the minimum and maximum bit rate WMA file supported by the RUSH player?
Q13
I have downloaded a list of songs or voice files onto the player but then the RUSH
displays “No File!” What could be the problem?
Q14
My RUSH player failed to download a voice (.WAV) file from the PC with the error
message showing “Cannot copy XXX: The request was denied” (where XXX is the
name of the wave file.)
Q15
A Windows Delayed Write failed error message displayed while I was trying to transfer
files onto my RUSH player
Q16
My RUSH player fails to operate after it was disconnected during formatting. How do
I recover RUSH?
Power
Q17
How do I switch my RUSH player on /off?
Q18
My RUSH has no power, or nothing is displayed on the LCD. What's wrong?
Q19
On my RUSH the empty battery icon flashes. What’s happening?
Q20
My RUSH player turns itself off.
Operation
Q21
How do I delete content from my RUSH player?
Q22
I am unable to delete some files in my RUSH player.
Q23
How come there's no sound when the
key is pressed on my RUSH?
Q24
The sound quality is bad or there is no sound.
Q25
The buttons on my RUSH do not work, what could be the problem?
Q26
Why does the elapsed playback time flash in the RUSH display?
Q27
How do I create my playlist of favorite music tracks/voice on my RUSH?
Q28
After "Reformat", the free memory shows 0.0MB in MUSICMATCH
Q29
My RUSH player cannot playback songs after being formatted with Windows Explorer
Q30
What does the lock feature do on my RUSH?
Q31
How do I change the EQ settings on my RUSH player?
Q32
Can my EQ settings in the Custom mode be saved after I remove battery?
MUSICMATCH
Q33
How can I convert music CDs into MP3 files with the MUSIC MATCH jukebox?
Q34
How can I convert music CDs into WMA files with the MUSIC MATCH jukebox?
Q35
How to create and save a music play lists on MUSICMATCH Jukebox?
Q36
Under MUSICMATCH Jukebox can I change the bit rate for .WMA files?
Q37
Can I fit more Windows media audio(WMA) files onto my RUSH player?
Q38
Can I fit more MP3 files onto my RUSH player?
