Franking machine
installation guide -
DM300M
Read now BEFORE you unpack your equipment
Right, let’s get your franking
machine up and running quickly…
Let’s first get together the things you will need:
• The box containing your new franking machine.
• A red letter from Royal Mail titled ‘Your Licence’.
If you have not received the letter from Royal Mail, do not go any
further with this installation. Please call Royal Mail Customer
Services on 08457 950950. If they ask you for the franking machine
serial number, it can be found on a label on the outside of the box.
If you have everything you need, check that the serial numbers on
your box and the letter from Royal Mail are identical. If they are,
continue to work through this set-up. If not, call Pitney Bowes on
08444 992 992.
Installation requires contact with our Data Centre. Please only
attempt installation during the opening hours of 8am to 8pm
weekdays or 8am to 5pm weekends and public holidays.
We all know that different people work in different ways, so we’ve
provided two alternative methods that you can use to install your
franking machine, depending on your preference:
• This paper guide Open the guide
fully
and
follow
steps 1 - 10.
• An online guide
A step-by-step guide with helpful videos. Go to
www.pitneybowes.co.uk/dm300minstall
and click on the
‘installation guide’ link.
Continue reading below
5
6
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