Point Mobile P500GI0038CE0C, User Manual

Page 1: ...Mobile POS Terminal PM500 User Manual Google Android Google Play and other marks are trademarks of Google LLC Copyright 2006 2022 Point Mobile Co Ltd All rights reserved For AndroidTM 7 1...

Page 2: ...ed features and edited typo V04 13 Oct 2020 Changed cradle images SKU list battery specification RFID description V05 19 Jul 2021 Added Battery safety information chapter Updated SKU list Removed not...

Page 3: ...h O 1 8G O SKU2 EU KR P500GK0038CE6C O 1 8G SKU3 EU KR P500GK0039CE0C O 2 16G O SKU4 EU KR P500GK0039CE6C O 2 16G SKU5 N America P500GI0038CE0C O 1 8G O SKU6 Japan P500GJ0038CE0C O 1 8G O SKU7 EU KR P...

Page 4: ...d Instruction SKU Part Number Common Rear Camera Scanner UHF RFID RAM Flash Fiscal PCI SKU17 EU KR P500GK0038CE03 LTE Wi Fi IC MSR Thermal Printer NFC Bluetooth O 1 8G O SKU18 EU KR P500GK0038CE63 O 1...

Page 5: ...roduct Standard Accessories 9 Setup 10 Install Remove Battery 10 SIM SAM and microSD cards 12 Charge the device 15 LED Indicator 17 Turn on off PM500 18 Thermal Printer 19 Paper Roll Recommendation 19...

Page 6: ...age Files and Folders 38 Settings 40 Adjust Display Brightness 40 Adjust Sound 40 CAMERA 41 SCANNER 42 Turn on the Scanner 42 ScanSettings 42 Basic 43 Options 44 Notification 44 Wedge 45 Symbologies 4...

Page 7: ...58 OS Update 59 Factory Data Reset 59 CRADLE OPTIONAL ACCESSORY 60 Single slot PSTN Cradle SPC 60 Attach Rubber Support 60 Ports 61 Provide Power to Cradle 62 Install PM500 62 SSC SEC Single Slot Eth...

Page 8: ...Indicator 2 Front camera Take a picture 3 Display Display all operating screen 4 IC Card Reader ICCR For detail information refer to IC Card 5 Magnetic Stripe Reader MSR For detail information refer t...

Page 9: ...wer button Press to turn on off the device or the screen 4 Scan button Right Scan a barcode by pressing 5 Stylue pen strap hole Right Attach stylus pen 6 Scanner or Rear Camera Scan a barcode or take...

Page 10: ...d Getting Started Product Standard Accessories The following items are in the product box Accessory Name Standard battery pack 3 000mAh AC DC power supply Country plug UK US EU KR plug USB type C cabl...

Page 11: ...arted Setup Install Remove Battery Install the battery 1 Insert the top of the battery first and then push down the bottom 2 Attach the bottom of the battery cover first and then push down the top 3 L...

Page 12: ...ile Co Ltd All rights reserved Getting Started Remove the battery 1 Release the battery lock to unlock side to open the battery cover 2 Pull up the top of the battery cover using side holes Figure 6 U...

Page 13: ...Lift the bottom of the battery SIM SAM and microSD cards PM500 has 1 Micro SIM card slot 4 PSAM card slots and 1 microSD card slot Find the correct slot for your card in Figure 9 Caution Use micro SI...

Page 14: ...er and remove the battery 2 Slide the card holder up and swing upwards to open the holder Refer to Figure 10 3 Facing down the gold contact of the cards put the cards in the correct orientation 4 Put...

Page 15: ...ard holder down and swing upwards to open the holder Refer to Figure 12 3 Insert the card to the opened card holder in the correct orientation 4 Put the holder down and slide it up to lock To remove t...

Page 16: ...per country plug and the AC DC power supply 3 Plug USB type C cable to the AC DC power supply 4 Connect the cable to PM500 and provide power by plugging the power supply to the wall socket Caution Alw...

Page 17: ...rols the charging current or the maximum charging level to meet the needs When the device is charged to the maximum charging level the device turns to a fully charged state Power LED lights green Refe...

Page 18: ...en Device is completely charged Solid red Device is charging Battery is low Blinking red Charging temperature is out of normal range Battery is very low Alternately blinking red green Cannot recognize...

Page 19: ...1 Press and hold the Power button on the right side of the PM500 for a few seconds 2 When SMART BEYOND RUGGED logo displays on the screen release the button and wait until PM500 finish booting To turn...

Page 20: ...Recommendation Purchase thermal paper roll which is proper to PM500 Refer to the below specification of matching paper roll Specification Precisions Type Thermal paper Width 58mm Diameter 40mm Paper R...

Page 21: ...ights reserved Getting Started 3 Referring to Figure 19 put the paper roll into the printer in the correct orientation The end of the paper roll should be a little unrolled 4 Close the printer cover f...

Page 22: ...e simply reassembled In order to reassemble the printer roller follow the steps 1 Open the printer cover 2 Align the printer cover with roller as correct orientation Refer to Figure 22 3 Until it clic...

Page 23: ...a touch screen Action Description Tap One finger press and release Double tap Tap twice quickly for Zoom in Long press Press and hold for Select an item Swipe Press and move and then release for Scro...

Page 24: ...rights reserved Getting Started Action Description Scroll Vertical or horizontal swipe in a single direction Pinch Open Close Two finger press move outwards and inwards lift for Zoom in and out Rotate...

Page 25: ...downloaded on the device through the master app When the device is running for the first time or triggered the MasterApp will run automatically after device startup Or you can execute PciMaster to sta...

Page 26: ...ce and PC through USB cable 2 Go to Local Loading Load Apk from the main menu then MasterApp will enter application loading mode 3 On your PC execute DownLoadTools exe and set Port and Baud in Comm Se...

Page 27: ...Point Mobile Co Ltd All rights reserved Payment Run Application To run a payment application installed with administrator permission tap the application which you want to run in the Installed Apps li...

Page 28: ...e MSR Magnetic Stripe Reader at a proper and steady speed The magnetic stripe must be facing down as Figure 28 and you can read the card bi direction IC Card To read an IC card insert the card to the...

Page 29: ...td All rights reserved Payment Contactless Payment Make contactless payment with NFC Near Field Communication feature Bring the card close to the NFC symbol on the top of the PM500 and keep the positi...

Page 30: ...icate device status and notification 2 App Tap to run the application Long press to see the application s options 3 Back Tap to go to the previous screen 4 Home Tap to go to the Home screen 5 Recent a...

Page 31: ...lled Airplane mode Strong signal Weak signal No data connection Connection issue Hotspot enabled Wi Fi turned on Connected to a Wi Fi network Bluetooth turned on Connected to a Bluetooth device Batter...

Page 32: ...ng event Other input methods available Preparing SD card SD card removed unexpectedly File uploaded File downloaded File copied There are more notifications Notification Panel Notification panel displ...

Page 33: ...use the Quick setting panel 1 Open the Notification panel 2 Drag down the Notification panel 3 Tap a setting icon to enable disable the setting or long press an icon to see more detail If you want to...

Page 34: ...reserved Learning the basics Apps Widget App Folder To create the app folder long press an app icon and drag it to another app icon If you want to set the folder name tap the Unnamed Folder and input...

Page 35: ...e Home screen or tap icon To close the App drawer swipe down the screen Favorites Tray To organize an app in the Favorites tray 1 Long press an app icon from the App drawer Then drag it slightly until...

Page 36: ...rom the App drawer Then drag it slightly until the Home screen is shown 2 Place the app icon where you want If you want to cancel to place the app drag it to Cancel area and release Widget To add a wi...

Page 37: ...ng the basics 3 Tap Widgets 4 Among the list tap and hold the widget you want to add 5 Place the widget to the Home screen by dragging Note To remove an app or a widget from the Home screen long press...

Page 38: ...rved Learning the basics Recently Used Apps Tap Recent apps button on the bottom of the screen to see recently used apps You can open an app from the list or completely close the app by swiping it lef...

Page 39: ...share the files on the device open FileExplorer in App drawer No Description 1 Search a file 2 Change the view of the file list 3 Change the sort Name Modified Date Size 4 Open the advanced option Cr...

Page 40: ...folder the screen changes like below No Description 1 Delete the files or folders 2 Open the advanced option Select all Select all files and folders Copy Move to Copy or move the file to a new locatio...

Page 41: ...brightness level Open Quick setting panel and adjust display brightness bar Go to Settings Display Brightness level Adjust Sound To adjust volume go to Settings Sound and control the Media Alarm Noti...

Page 42: ...ht No Name Description 1 Focus zone You can change the focusing area by touching the other area 2 Advanced camera option Set timer Display the grid on the screen Activate or Deactivate HDR Set flash m...

Page 43: ...scanner to use Turn on the Scanner If you want to enable the scanner follow the steps 1 Go to EmKit or Settings and tap ScanSettings 2 Tap the toggle button to turn on off the barcode scanner 3 Check...

Page 44: ...r s trigger timeout and set Auto scan continuous scan You can use TouchScan which is a software scanner button Place a scan icon in any position and tap the icon to read a barcode 2 Wedge mode You can...

Page 45: ...anner Options In Options you can enable disable the center window Aimer Illumination and set Decode mode Power save mode Notification In Notification you can change or control the beep sound and manag...

Page 46: ...code ID and Aim ID set Group separator Prefix Suffix Character set and Extended Wedge Extended Wedge PM500 supports Extended wedge that allows you to edit the decoded data Tap Enable extended wedge to...

Page 47: ...d Scanner For example if you want to add Point Mobile at the start of decoded data whenever decoding CODE128 1 Tap Style 1 and select Condition 2 2 Tap Symbologies and select CODE128 between the symbo...

Page 48: ...elect Actions 2 4 Tap ADD and select Move to start to point the start of the decoded data And then add another action of which action type is Send string and set value as Point Mobile Now you can get...

Page 49: ...enable disable specific barcode type or set a detail option By tapping each symbology name you can set a detail option About In About you can find your Scanner s information and restore Scanner s sett...

Page 50: ...Center the cross hair laser aimer over the barcode The entire barcode must be inside the illumination square ScanDemo After turning on the scanner you can test the scan feature with ScanDemo 1 Execut...

Page 51: ...tatus bar and try to connect to the internet You can find the network information and adjust the network settings in Settings Wireless networks More Cellular networks and Settings Wireless networks Da...

Page 52: ...he device complete connecting to the WLAN NFC PM500 supports NFC Near Field Communication feature You can make contactless payments and read write the information of tag Find NFC tagging location in C...

Page 53: ...nt to pair with a new device 1 Go to Settings Bluetooth 2 Tap the toggle button to turn on the Bluetooth 3 Select the desired device in Available devices 4 Check the pairing code in the dialog tap PAI...

Page 54: ...s can find in Figure 68 RFID Settings RFID Settings is an app for enabling RFID feature and setting RFID configuration RFID Settings is pre installed on PM500 and is located in EmKit To run this app 1...

Page 55: ...ead RFID tags turn on RFID function on the main screen of RFID Settings Tap the Open RFID toggle switch until the switch turns to On RFID Configuration Wedge After open RFID use can access Configurati...

Page 56: ...reless In Configuration user can set up the below values Beep Volume Radio Power Tx Cycle Tx Data Format Filter duplicate tags Filter Inventory Config Tag Focus Fast ID Continuous Read Auto Read Auto...

Page 57: ...Co Ltd All rights reserved Wireless In Wedge user can set up the below values Result Type Terminator Prefix Suffix Read RFID Tag After open the RFID aim and read RFID tag referring to Figure 73 Figure...

Page 58: ...PM500 or tap Read RFID Tag on the RFID Demo Note RFID Demo is an application for demonstrating the RFID tags reading The app is pre installed on PM500 same as RFID Settings To launch the app Tap RFID...

Page 59: ...Serial number Uptime Legal information Certificates Model Hostname Android version Android security patch level Baseband version Kernel version Build number Second the following information is in EmK...

Page 60: ...t to reset your device follow the steps below to do a factory data reset 1 Go to Settings Backup reset Factory data reset 2 After being aware that factory reset will erase all data from the internal s...

Page 61: ...can engine It supports the PM500 so that the device can be mounted stably Note SKUs with RFID antenna SKU 17 20 doesn t need to attach the rubber support In order to attach the rubber support to the c...

Page 62: ...wer Find the location of each port in Figure 79 No Port Description 1 Dock connector Plug PM500 by contacting this point to PM500 s dock connector 2 Power DC Jack Provide power to cradle and charges P...

Page 63: ...dle provide power to the cradle by DC jack like Figure 80 Install PM500 Align the cradle s dock connector with PM500 s I O connector and put the device on the cradle PM500 will seat and join with the...

Page 64: ...e device slot so that it can charge a PM500 Following PM500 can be installed on SSC SEC PM500 with rear camera SKU 1 8 PM500 with scanner SKU 9 16 Note Cannot install PM500 RFID SKU In addition to the...

Page 65: ...rs or suspicious objects are attached Cuts holes cracks wires additional stickers glue marks and any other suspicious elements When any tamper evidence is detected the message Tamper Detected displays...

Page 66: ...isposal Guidelines 1 Use only Point Mobile approved batteries and charging accessories Other batteries and charger may damage the device 2 Do not disassemble or modify the battery Do not bend shred de...

Page 67: ...rmance so that you should treat the batteries safely 1 Batteries should be stored in the clean dry and ventilated environment within ambient temperature ranges of 20 5 2 Keep batteries away from corro...

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