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Voyager Focus UC

User Guide

PLANT POLYCOM.

 NOW TOGETHER AS 

Summary of Contents for Plantronics Voyager Focus UC

Page 1: ...Voyager Focus UC User Guide PLANTRONICS POLYCOM NOW TOGETHER AS ...

Page 2: ... your headset 7 Check headset battery status 7 Load software 8 The basics 9 Make Take End Calls 10 Mute unmute 10 Mute on reminder 10 OpenMic 10 Volume 10 Play or pause music 10 Track selection 10 Use sensors 10 ANC 11 Interact with Microsoft softphone 11 More Features 12 DeepSleep Mode 12 Answer calls from a second device 12 Change language 12 Update firmware 12 What s in the box 13 Accessories 1...

Page 3: ...ive call mute unmute Idle OpenMic hear your surroundings Headset LEDs for pairing battery status online indicator Call button Press to interact with Microsoft Teams app required Power button Bluetooth pair button NOTE Functionality varies by application Does not function with web based apps Overview Headset 3 ...

Page 4: ...airing button for 4 seconds until the lights flash red and blue NOTE Adapter design may vary Standard LEDs USB LEDs What they mean Flashing red and blue Pairing Solid blue Headset connected Flashing blue On a call Solid red Mute active Flashing purple Streaming media from computer LEDs when Microsoft Teams is detected USB LEDs What they mean Flashing red and blue Pairing Solid purple Headset conne...

Page 5: ... Bluetooth USB adapter to play music go to Start menu Control Panel Sound Playback tab Select Plantronics BT600 set it as the Default Device and click OK 2 To pause music when you place or receive calls go to Start menu Control Panel Sound Communications tab and select the desired parameter Mac 1 To configure the Bluetooth USB adapter go to Apple menu System Preferences Sound On both the Input and...

Page 6: ...your headphones in pair mode 3 Put your Bluetooth USB adapter into pair mode by gently pressing and holding the pair button with a pen or paperclip until the Bluetooth USB adapter flashes red and blue Pairing is successful when you hear pairing successful and the Bluetooth USB adapter LED is solid blue Pair USB adapter again 6 ...

Page 7: ... is complete NOTE Both the charge stand and micro USB cable can be plugged into either a computer or wall charger It is only necessary to plug into a computer to update firmware Charge stand Micro USB cable Headset LEDs Battery status 4 5 blue blinks Battery high 2 3 blue blinks Battery medium 1 red blink Battery low flashing red Battery critical Recharge headset There are several ways to check yo...

Page 8: ...by visiting poly com software 2 Manage your headset settings with your computer or mobile device with Plantronics Hub for Windows and Mac or Plantronics Hub for iOS and Android respectively poly com software Plantronics Hub iOS and Android Windows and Mac Call control for softphones X Change headset language X Update firmware X Turn features on off X X View user guide X Battery meter X X Load soft...

Page 9: ...se cancelling Charge port Active call mute unmute Idle OpenMic hear your surroundings Headset LEDs for pairing battery status online indicator Call button Power button Bluetooth pair button NOTE Functionality varies by application Does not function with web based apps The basics 9 ...

Page 10: ...eel Rotate the volume wheel forward or backward to control the volume Choose Put on take off the headset requires active smart sensors Tap the Play pause button NOTE Functionality varies by application Does not function with web based apps Tap the Forward button or Back button to control the track selection NOTE Functionality varies by application Does not function with web based apps Smart sensor...

Page 11: ...peat to reactivate the LED flashes purple then blue NOTE Sensors cannot be disabled while streaming audio Active Noise Cancelling ANC reduces external noise and enhances your music and sound quality Your headset ships with ANC on To turn ANC off slide the stitch away from ANC For Microsoft Teams tap the headset s Call button to interact application required For Skype for Business press and hold th...

Page 12: ... Dock your headset in the charge stand and plug it directly into your computer 3 Disconnect your headset from other devices this includes unplugging your USB adapter from the computer 4 Open Plantronics Hub for Windows Mac and go to Settings Language to view language choices for voice prompts Firmware updates are designed to keep your headset current with the latest technology Update your firmware...

Page 13: ...Contents may vary by product Headset Charge stand Bluetooth USB Adapter Carrying case Micro USB cable Sold separately at poly com accessories Wall charger What s in the box Accessories 13 ...

Page 14: ...ing to Plantronics Hub for Windows Mac Softphones Software Settings Target Softphone When you configure another softphone the Call button doesn t interact with Teams doesn t go to Teams notifications will not launch Cortana The headset sensors are not working as expected A call is not automatically answered when I put on my headset Mute unmute is not working when I take on off my headset during a ...

Page 15: ...ay music see Configure USB adapter On my Mac if I m listening to streaming audio and take off the headset iTunes starts playing when I put the headset back on This is a known issue Turn off play pause setting in the sensors tab of Plantronics Hub for Windows Mac When I play music and a call comes in the music is too loud or doesn t pause To configure your USB adapter to play music see Configure US...

Page 16: ...erlands 2020 Plantronics Inc Plantronics Voyager DeepSleep and Simply Smarter Communications are trademarks of Plantronics Inc registered in the US and other countries Bluetooth is a registered trademark owned by Bluetooth SIG Inc and any use by Plantronics Inc is under license All other trademarks are the property of their respective owners 205084 06 09 20 16 ...

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