Hookswitch
Dial Pad
Home
Headphones
Speaker
Mute
Hands-Free
Mic
Volume Keys
Message Waiting
Indicator
Color
Touch Screen
Display
Polycom VVX500
Support:
Phone Guides & Online Training
hawaiiantel.com/VoiceSupport
Customer Support
643-8647
Web Portal
bvoip.hawaiiantel.com
How to Make and Answer Calls
Making Calls
1.
Pick-up the handset
2.
Dial a number and tap
Answering Calls
1.
Pick-up the handset, press the Speaker button, or tap
How to Hold and Resume Calls
1.
While on an active call tap
Hold
(In Calls View, highlight the
call first)
2.
To resume a call, tap
Resume
from either the Lines View, or
Calls View
Touch Screen Display Views
Home
Lines
Active
Calls
Accessed by pressing the
Home button
Displays phone extension at
top left
Make new calls, access
Voicemail, Directories, etc.
Default Display
Displays phone lines and
up to 5 soft keys
Tap Email icon to access
Voicemail
Displayed
when you’re on an
active call
Displays name & number of
calling party
Can Hold, Transfer, Conference,
Do Not Disturb, Call Park
Displayed if you have multiple
active calls or calls on-hold
Color coded call status:
Dark Green - Active (Bright
when highlighted)
Dark Blue - Incoming/Held
(Bright when highlighted)
