Provision ISR NVR-16400, User Manual

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Page 2: ...PROVISION ISR NVR 16400 User Manual 16CH 720P Real Time Conventional NVR For H 264 16 channel network video recorder All rights reserved ...

Page 3: ... t install this device close to a heat sources e g radiators heat registers stoves ec t Do not install this device near water Clean only with a dry cloth Do not block the ventilation openings Place the device in a ventilated place Do not unplug the DVR when the device is working the correct method to shut down DVR is to perform software shutdown by pressing the shut down button from the main menu ...

Page 4: ...4 Live Playback 14 4 Add IP Cameras 16 5 Main Menu Setup Guide 18 5 1 Basic Configuration 19 5 1 1 System 19 5 1 2 Date Time 20 5 1 3 DST 20 5 2 Live Configuration 21 5 2 1 Live 21 5 2 2 Main Monitor 22 5 2 3 Mask 22 5 3 Record Configuration 23 5 3 1 Enable 23 5 3 2 Record Bitrate 24 5 3 3 Time 24 5 3 4 Stamp 25 5 3 5 Recycle Record 26 5 3 6 Snap 26 5 4 Schedule Configuration 26 5 4 1 Schedule 26 ...

Page 5: ...1 5 Online Information 44 7 1 6 Record Information 44 7 2 Manual Alarm 44 7 3 Disk Management 45 7 4 Upgrade 45 7 5 Logoff 45 8 Remote Surveillance 46 8 1 IE Remote Surveillance 46 8 1 1 On LAN 46 8 1 2 On WAN 46 8 2 Remote Surveillance through Apple PC 47 8 2 1 On LAN 47 8 2 2 On WAN 49 8 3 Remote Preview 49 8 4 Remote Playback Backup 52 8 4 1 Remote Playback 52 8 4 2 Remote Backup 54 8 5 Remote ...

Page 6: ...and basic information Support USB to make full control RECORD MEDIA Support one SATA HDD to record for a longer time without any limitation BACKUP Support USB 2 0 devices to backup Support saving recorded files with AVI standard format to a remote computer through internet RECORD PLAYBACK Record modes Manual Schedule Motion detection and Sensor alarm recording Support recycle after HDD full Suppor...

Page 7: ...P PPPoE DDNS protocol Support IE browser to do remote view Support client connection amount setup Support dual stream Network stream is adjustable independently to fit the network bandwidth and environment Support picture snap and color adjustment in remote live Support remote time and event search and channel playback Support remote full menu setup changing all the NVR parameters remotely Support...

Page 8: ...for security and safe field 2 Please calculate HDD capacity according to the recording setting Please refer to Appendix B Calculate Recording Capacity Step 1 Loosen the screws to open the top cover Step 2 Connect the power and data cables and then place the HDD onto the bottom case as Fig 2 1 Step 3 Secure the HDD with screws as Fig 2 2 Fig 2 1 Connect HDD Fig 2 2 Screw HDD Note For convenience in...

Page 9: ... Decrease the value in setup 2 Enter backup mode in live RECORD FOCUS 1 Record manually 2 FOCUS function enables at PTZ mode REW SPEED 1 Rewind key 2 SPEED function enables at PTZ mode SEARCH ZOOM 1 Enter search mode 2 ZOOM function enables at PTZ mode PLAY IRIS 1 Enter play interface 2 IRIS function enables at PTZ mode FF P T Z 1 Fast forward 2 Enter PTZ mode in live STOP ESC 1 Quit play mode 2 E...

Page 10: ...7 VGA port VGA output connect to monitor 8 HDMI port Connect to high definition display device 9 LAN Network port 10 USB port Connect to external USB devices like USB flash USB mouse etc 11 DC12V Power input 12 RS485 Connect to keyboard A is TX B is TX Alarm Out Connection Pull out the green terminal blocks and loosen the screws in the alarm out port Then insert the wires of the alarm output devic...

Page 11: ... doesn t work please try using a good known remote or contact your dealer Button Function REC Manually start stop record manual mode Search Open the search menu MEUN Open the main menu Exit Exits the current interface without saving ENTER Save confirms the current setup on the current menu Direction Moves the menu ZOOM Activates zoom mode PIP Activates picture in picture mode During playback mode ...

Page 12: ...nput a value in a particular screen move cursor to the input box and click An input window will appear as Fig 2 7 It supports digits alphabets and symbols input Click Shift button to input Capital letters and symbols click Shift button again to return It supports mouse drag Take setting up motion detection area for example Click customized hold down the left button and drag to set motion detection...

Page 13: ...ding chapters If you don t want to set up Wizard please click Exit button to exit Note The default output is HDMI output Hold and press FN ESC key to switch the output among BNC VGA HDMI 3 1 2 Shutdown You can shut down the device by using IR remote controller and mouse By IR remote controller Step 1 Press Power button This will bring up a shutdown window The unit will shut down by clicking OK but...

Page 14: ...ease refer to section 5 7 User management Configuration 3 3 Live Preview Fig 3 2 Live Preview Interface 3 4 Live Playback Click Play button to playback the record Refer to Figure 3 3 You can do complete operation by clicking the buttons on screen Symbol Meaning Green Manual record Yellow Motion detection record Red Sensor Alarm record Blue Schedule record ...

Page 15: ...Fig 3 3 Live Playback ...

Page 16: ...er to Fig 4 1 Click Search button to search the devices in the same local network Fig 4 1 Device Management Step 2 Enter into the search tab Click Refresh to refresh the searched devices You can modify the IP address of the searched device by checking the device and clicking Setup button Fig 4 2 Search Devices Note If the network of IP cameras and NVR are in LAN their IP address must be in the sam...

Page 17: ... WAN Step 1 Please enter Menu IP Camera tab Refer to Fig 4 1 Step 2 Click Add button to pop up a window similar to Fig 4 3 You need to check Enable box select channel manufacturer and product model and manually input IP address server port username and password of this device Note If the NVR and the IP cameras you want to add are in WAN the IP address of the IP camera input here must be WAN IP You...

Page 18: ...annel or in a grid fashion from different cameras Dwell mode is enabled only when the chosen display mode is not able to display all the available cameras Color If this button is enabled you can adjust the color of live images E Zoom Single channel large screen electronic amplification Audio Enable sound PTZ Click the PTZ button to control rotation position speed and auto scan of the PTZ connected...

Page 19: ...nd or on CMS this would help the user to recognize the device remotely Device ID This ID is used to map the NVR with IR remote controller and speed dome cameras Video Format Two modes PAL and NTSC User can select the video format according to the cameras being used Password Check If enabled the user would need to input the user name and the password for performing corresponding operations Show Sys...

Page 20: ...n to the login interface No Image When Logout If selected there will be no image showing when logout 5 1 2 Date Time Step 1 Enter into Menu Setup Basic Date Time tab Refer to Fig 5 4 Fig 5 4 Basic Configuration Date Time Step 2 Set the date format time format time zone in this interface checkmark sync time with NTP server to refresh NTP server date You can adjust system date manually Step 3 Click ...

Page 21: ... set up camera name Step 1 Enter into Menu Setup Live Refer to Fig 5 6 Fig 5 6 Live Configuration Live Step 2 A software keyboard will pop up by clicking camera name area Click the letters and or digital numbers on the keyboard to input the name you want to display in live image Step 3 Checkmark the camera name in the show name area All channels will show the camera name by checking All checkbox T...

Page 22: ...ep 3 Select dwell time Click button to set up the dwell time of the previous channel Click button to set the dwell time of the latter channel groups Step 4 Click Apply to save the setting Fig 5 7 Live Configuration Main Monitor 5 2 3 Mask If there is something you don t want to display in the live image You can set mask For a given channel a maximum of three areas can be masked If the mask functio...

Page 23: ... delete that masked area Step 3 Then click Apply button to save the setting Fig 5 9 Setting Mask Area 5 3 Record Configuration Record configuration includes six sub menus enable record bit rate time recycle record stamp and snap Before Configuration please make sure your NVR has been installed with HDD and has completed its initialization 5 3 1 Enable Step 1 Enter into Menu Setup Record Enable tab...

Page 24: ... Record Time interface to set recording time Refer to Fig 5 12 Step 2 Set Pre alarm record time and post alarm record time Select All to set the same settings for all channels Step 3 Click Apply to save the setting Parameter Meaning Record To enable disable recording for the channel Audio To enable disable audio recording for the channel Parameter Meaning Rate Range from 1 30 NTSC 1 25 PAL Resolut...

Page 25: ...ate is overdue the recorded files will be deleted automatically 5 3 4 Stamp This provides an option to enable or disable the Camera Name and the Time stamp on the video The user can also choose a position for the stamp on the screen To set up stamp as follows Step 1 Enter into Menu Setup Record Stamp interface Refer to Fig 5 13 Fig 5 13 Record Configuration Stamp Step 2 Checkmark camera name and t...

Page 26: ...p In this interface user can set up resolution quality snap interval snap number 5 4 Schedule Configuration Schedule configuration includes three sub menus schedule motion and sensor 5 4 1 Schedule This tab allows defining schedule for normal recording for seven days of a week 24 hours of a day Every row denotes an hourly timeline for a day Click the grid to do relevant setup A highlighted area de...

Page 27: ...ngs To item Fig 5 15 Schedule Week Schedule 5 4 2 Motion Schedule This tab allows setting schedule for motion based recording The setting steps are as follows Step 1 Enter into Menu Setup Schedule Motion tab Step 2 The setup steps for schedule for motion based recording are similar to normal schedule setup You can refer to 5 4 1 Schedule for details Note The default schedule of motion based record...

Page 28: ...e details 5 5 Alarm Configuration Alarm configuration includes four sub menus sensor motion other alarm and alarm out 5 5 1 Sensor Alarm Sensor includes three sub menus basic alarm handling and schedule Operate the following steps to configure sensor alarm Step 1 Enter into Menu Setup Alarm Sensor Basic tab Refer to Fig 5 16 Fig 5 16 Alarm Configuration Sensor Sensor Step 2 Enable channels by chec...

Page 29: ...lar input Snap If selected the system will snap images of the checked channels on an alarm and save them in the HDD automatically Step 7 Enter into To Record tab Select recording channels It would be recorded in case of an alarm Click OK button to save the setting Step 8 Enter into Schedule tab The setting steps for schedule for sensor based alarm are similar to normal schedule setup You can refer...

Page 30: ...uring this period it is considered it as continuous movement otherwise it will be considered as a single motion Fig 5 19 Alarm Configuration Motion Step 3 The setup steps of motion trigger are similar to Alarm Handling See Chapter 5 5 1 Sensor Alarm Handling setting for more details Step 4 After clicking Area button a dialog box will pop up as Fig 5 20 Fig 5 20 Motion Area Step 5 In the Area inter...

Page 31: ...ormal schedule setup see Chapter 5 4 1 for more details 5 5 3 Other Alarm This tab gives a choice to configure alarm for Disk Full IP Conflict the Disconnect Event etc Step 1 Enter into Menu Setup Other Alarm Refer to Fig 5 21 Fig 5 21 Other Alarm Step 2 Use the dropdown menu and select the event or the alarm Step 3 Check the required trigger options If the selected event is Disk Full then use the...

Page 32: ...ased alarm you will not see the result of alarm out if no schedule is added here To set up buzzer Step 1 Enter into Menu Setup Alarm Out Buzzer Step 2 Checkmark Buzzer and set buzzer alarm hold time This would trigger the buzzer when the system is on an alarm 5 6 Network Configuration Network configuration includes four submenus network Email server and other settings Network settings must be conf...

Page 33: ...he IP address subnet mask gateway IP and DNS server If you connect internet through PPPoE disable Obtain an IP address automatically item and check PPPoE checkbox and then enter username and password Once the setup is completed your NVR will automatically dial up into your network Step 5 Test the effectiveness of the network by clicking Test button after you set up the network Step 6 If the networ...

Page 34: ...S NVMS Step 4 Input the above mentioned server IP server port and device ID in the server interface Then click Apply button to save the setting Now the ECMS NVMS system will automatically connect this device 5 6 4 Other Settings If your NVR is set to use PPPoE as its default network connection you may set up DDNS to be used in connection The setting steps are as follows Fig 5 26 Network Configurat...

Page 35: ... now allows you to use our mint DDNS server in order to create a virtual address for your DVR on the internet Each account can create up to 35 different addresses using your preferred domain name address instead of using IP addresses Follow the steps below to register your DVR s name and to configure your DVR to use Provision ISR s Mint DDNS server a To register a domain with Provision ISR DDNS se...

Page 36: ... com b Setting up your DVR to work with the DDNS server 1 The DDNS server will work only if the three steps are completed 1 domain registration 2 correct network configuration with correct preferred alternate DNS servers and 3 correct port forwarding configurations are set on the local network your router 2 On the DVR Under Main menu Settings Config Network set the correct DNS servers For example ...

Page 37: ... button b If the test fails check all fields again or call the support helpline 6 Now you can access the DVR using the DDNS http home provision isr dns com 5 7 User Management Configuration This tab allows you to add normal or advanced users To add user and setup user authority Step 1 Enter into Menu Setup Users Refer to Fig 5 27 Fig 5 27 User Management Configuration Step 2 Click Add button to di...

Page 38: ...Fig 5 29 Add User Authority To delete user Step 1 Enter into Menu Setup Users interface Step 2 Select the added user you want to delete and then click Delete button To modify user Step 1 Enter into Menu Setup Users interface Step 2 Select the added user you want to modify and then click Modify button to do the relevant operation To change user password Step 1 Enter into Menu Setup Users interface ...

Page 39: ...5 30 Block Allow List Here authorized user can prohibit computer users within a certain IP address range from accessing to NVR or allow computer users within a certain IP address range to access NVR E g if an admin user doesn t want computer users within IP address range from 192 168 000 002 to 192 168 000 004 to access the NVR he can check Block list option and then input such IP address range ...

Page 40: ...Set the start time by clicking a particular grid or by entering the specific value in the start time field Step 4 Select the channel display mode and click Play button to play record Use the playback toolbar to control the playback To set backup during a certain period in the playback interface Select the start time by dragging the slider and click Cut icon Then select the end time and click this ...

Page 41: ... playback 6 3 File Management Step 1 Enter into Menu Search File Management interface Refer to Fig 6 3 Fig 6 3 Search Configuration File Management Step 2 Select date and channels The date with highlighted borderline indicates presence of data Step 3 Click Search button to display the searched files in the file list box Step 4 Use All button to lock unlock or delete all files in the file managemen...

Page 42: ...d the user can double click the image to play recording Fig 6 4 Search Configuration Image Lock Select the image and click Lock button to lock this image Save Click Save button to copy the image on the HDD Save All Click Save All button to copy all images on the HDD 6 5 Backup This unit supports backup by USB Flash You can also make backup by IE browser via internet see section 8 3 2 Remote backup...

Page 43: ...ckup information interface you can check the relevant information of backup files storage type save file type etc Then click Start button to start backup Note If the backup files are saved in DVR format please check backup player Only this player can play these files in DVR format If the backup files are saved in AVI format you can play these files with common media player ...

Page 44: ...nd event which includes operation setup playback backup search check information and error This report can further be saved on a USB flash drive as an html file using the export button 7 1 4 Network Information In this interface you can check relevant parameters of network 7 1 5 Online Information In this tab you can check the details of the connected online users Refresh refresh the current inter...

Page 45: ...o as to protect its data 7 4 Upgrade The NVR can be upgraded by using USB flash drive Get the upgrading software from your vendor when there is a new software version Upgrade Steps Step 1 Copy the upgrade software which gets from vendor into the USB storage device Step 2 Connect the USB flash drive to the USB port Step 3 Enter Menu Upgrade tab Then the upgrade software name would be displayed in t...

Page 46: ...NVR to connect to internet 1 Connect the NVR to internet through router or virtual server Step 1 Enter into the NVR s Main Menu Setup Network interface to input IP address Subnet Mask etc If using DHCP please enable DHCP in both the NVR and router Step 2 Forward IP address and port number in Virtual Server setup of the router or virtual server Configure the firewall to allow accessing the NVR Note...

Page 47: ...rrent plug in version of client end just only supports 32 bit mode so the safari browser shall start 32 bit mode If the browser is the earlier MACOS version the default setting is 32 bit mode and the setting can be skipped The Setting steps are as follows First Right click safari icon and select Show in Finder Second Select Applications Right click Safari App Select Get Info Third Select open in 3...

Page 48: ... network segment should be the same as the PC If using DHCP please enable DHCP in the NVR and router Step 4 After finishing the above information users can enter LAN IP and http port in the Safari browser For example input http 192 168 1 100 81 here 192 168 1 100 is LAN IP of NVR 81 is the http port of NVR Click button the browser will download Active X control as shown below Step 5 Click icon and...

Page 49: ...rver Step 1 The network setups are the same as step one to step four of point 1 on WAN of IE remote surveillance Step 2 Enter WAN IP and http port in the Safari browser to install the Active control Then a window pops up and asks for user name and password Input name and password correctly and enter to view 2 Connect the NVR to internet directly Step 1 The network setups are the same as step one o...

Page 50: ...ast of channel Drag the scroll bar to adjust the saturation of channel Drag the scroll bar to adjust the hue of channel Click this button to recover the default value of brightness contrast saturation and hue Save the adjustment PTZ control Please connect speed dome to the device via RS485 firstly make sure the protocol of the speed dome is supported by the device and set the relative parameters m...

Page 51: ...tream and sub stream Master stream has higher frame rate max 25fps PAL 30fps NTSC for every channel but it needs higher network bandwidth second stream has low frame rate max 6fps PAL 7fps NTSC for every channel but it requires low network bandwidth as compared to the master stream Therefore users can select the stream according to their bandwidth Fig 8 2 Right Key Sub Menu All to sub stream Set a...

Page 52: ...le and preview the picture Fig 8 3 Play Record File Interface This NVR supports remote time search event search and file management By Time Search Step 1 Enter into Search Time search Refer to Fig 8 4 Fig 8 4 Time Search Interface Step 2 The highlight date in the area indicates recorded data Select the date in the area and record channels in area Step 3 Click Search button The record data will be ...

Page 53: ...ayback By Event Search Step 1 Enter into Search Event Search Refer to Fig 8 6 Fig 8 6 Event Search Interface Step 2 Click the highlight date and select record channels Step 3 Checkmark the event type motion and sensor Step 4 The events will be displayed in the event list box by clicking Search button Step 5 Double click certain item to playback File Management Step 1 Enter into Search File managem...

Page 54: ...e Delete Select an unlock file and then click delete button to delete this file from file list 8 4 2 Remote Backup Click Backup button to enter into backup interface Refer to Fig 8 8 Fig 8 8 Remote Backup Interface Step 1 Select channels set the start and end time and then click Search button to display the file information in the file list box Step 2 Select backup files and click Browse button to...

Page 55: ...The sub menu list and the options in every menu are similar to that of the NVR Please refer to Main Menu Setup Guide for more details 8 6 Tools Click on tool s tab to access the disk management tool You can view the status of the HDD change view the read write properties and can also format the HDD remotely 8 7 Remote Information The Info tab provides a web based interface to access the general in...

Page 56: ... 8 10 Remote Information Search Note There may be slight differences with respect to functions of remote surveillance between through IE and through Apple PC Here we only take IE remote access for example ...

Page 57: ...ll App button as shown in the figure on the left Step 4 Input iTunes Store password and then click OK The software will be installed automatically Install Software through PC Step 1 Install iTunes store in PC and then login Step 2 Connect iPhone and PC Step 3 Search Provision Cam and select it Step 4 Click Download button Step 5 Input username and password Step 6 Synchronously apply Provision Cam ...

Page 58: ...default password is 123456 Step 3 Click Login button to access the device 2 Main Interface There are many buttons in the main interface such as screen mode favorite channel snap record open close audio talk PTZ etc Image view button The pictures snapped in the live will be checked by clicking this button Playback button Click this button to enter into playback interface Settings button Click this ...

Page 59: ... and click this button to set the video parameters including brightness hue saturation and contrast PTZ button Click this button to pop up PTZ control panel Choose bitrate priority or quality priority according to your network condition Channel indicator instruction Video loss Schedule recording Others Sensor alarm Motion alarm Motion sensor alarm based recording or manual recording 3 Server list ...

Page 60: ...in 1 Click Screen mode button to select channel as shown in Fig 1 2 When there is video playing in a screen you can switch the channel by long pressing the screen as shown in Fig 2 3 When no video is playing in a screen click this screen to choose channel as shown in Fig 3 4 When the single channel is playing you can zoom in out the image by swiping you finger up and down as shown in Fig 4 5 When ...

Page 61: ...king the group name On viewing the group channel images click button and select channels to check other channel images Click Exit CMS to exit CMS mode and return to the main interface of the device 6 Favorite Channel Group There are two kinds of favorite channels favorite channels of the device and favorite group of CMS Favorite channels of the device Step 1 Click to enter into device management l...

Page 62: ...roup has been collected Grey means the channel or group isn t collected 7 Playback Interface Click Playback button to enter the playback interface Then click Search button to search the file To play the record by click this file name 8 Image View Click button to view the captured pictures 9 Settings Interface In this interface you can configure the local settings 10 Information Interface In this i...

Page 63: ...ort of your device in the sever column The port should be HTTP port of your device The default http port of the device is 80 If you have changed your http port please enter the new port here For example 210 21 228 183 89 or 123 dvrdydns com 89 Step 3 Input the account and password of your device The default account name is admin and the default password is 123456 Step 4 Check Remember Server to sa...

Page 64: ...w as shown in the above picture on the right hand Enter the name server user and password of the device you want to add Then click Save button to save the server When you log in next time you can choose and quickly access this server by clicking the little triangle button in the server column Modify Server Click button to modify the server information Delete Server Click button to delete the serve...

Page 65: ... In this interface you can set favorite channel and storage Favorite Channel Check the favorite channels and click Save button to save these channels Then go into live interface and click button to play these favorite channels Storage Setup the relevant parameters of mobile video Information View view the DVR NVR basic information as shown in the picture on the right ...

Page 66: ...nd the ports of the cameras b The problem can also be related to cameras Please check the same c Please make sure that you have added and enabled the cameras Q5 Why can t I find the HDD a The power from the adapter may be not enough for operating the NVR Please use the power adaptor supplied along with the NVR b It could be a wiring issue Please check the power and data cables of the HDD c The HDD...

Page 67: ...g 8 1 Fig 8 2 Q9 NVR displays please wait all the time Why and How can I do a HDD power cable and data cable may not be well connected Please check the connections for HDD b It is also possible that the NVR was forced to stop because HDD has a bad sector and it may have caused the system to halt Check with a good known HDD or try formatting the existing HDD Q10 How to input password and numbers in...

Page 68: ... 512M VGA NVIDIA GeForce MX440 FX5200 ATIRADEON 7500 X300 OS Windows 2000 SP4 above Windows XP SP2 above VISTA DirectX 9 0 Q13 How to handle the situation that the codec Control is blocked when downloading in the VISTA or Win7 system This problem can be fixed in two ways a Enter Control Panel User Account and Family Safety User Account Control refer to Fig 13 1 click Turn User Account on or off Ca...

Page 69: ... player and click Open Path button to open your backup file Next click play button to play the backup file Double click the image and then right click to enable audio If you save your backup files in AVI format you can directly open your file by using the media player which supports this format ...

Page 70: ...75 5M 1350 4M 900 720P 30fps NTSC 6M 2700 4M 1800 2M 900 1M 450 256 113 The calculation format is Total Recording capacity Used space per hour MB h coverage rate of hard disk recording time hour channel numbers For instance one customer sets resolution to1080P frame rate to 15fps bitrate to 4M and enables total 4 channels He wants the unit to record continuously in a month Below is the calculation...

Page 71: ...B 1G 2GB Netac 4GB Kingston 2GB Aigo 2GB Smatter vider 1GB SanDisk 4GB 3 Compatible HDD list Brand Capacity Seagate Barracuda 80G 160G 250G 320G 1 5T 2TB 3TB Seagate SV35 3 1T Seagate Pipeline HD 2 500G Maxtor Diamondmax 160G HITACHI Deskstar 80G 160G WD WD1600JS 160G Samsung HD161HJ 160G ...

Page 72: ...PTZ Control RS485 Recording CIF 960H No No Recording D1 400 480 FPS Total Recording Channels D1 16ch 25 30 FPS Recording 720P 400 480 FPS Total Recording Channels 720P 16ch 25 30 FPS Recording 1080P 200 240FPS Total Recording Channels 1080P 16ch 12 15FPS H 264 Compression High profile HDD E SATA 1 up to 3TB No USB Port Ethernet 2 100Mbps DVD Burner No Master Stream 1 12 15 FPS 1080P 1 25 30 FPS 72...

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