Quatech Device Server, User Manual

Page 1: ...n Industrial Parkway Hudson Ohio 44236 5012 Toll free 1 800 553 1170 http www quatech com Quatech Device Server User s Manual P N 940 0183 154 Manual Revision 1 54 CONNECT WITH RELIABILITY Serial Device Server User s Manual ...

Page 2: ...ation in this manual is believed to be accurate and reliable at the time of posting Notwithstanding the foregoing Quatech assumes no responsibility for any damage or loss resulting from the use of this manual and expressly disclaims any liability or damages for loss of data loss of use and property damage of any kind direct incidental or consequential in regard to or arising out of the performance...

Page 3: ...e Manager 28 Win NT Changing port numbers 28 Uninstalling your SDS 29 Uninstalling from Windows XP 2000 29 Uninstalling from Windows NT4 29 Alternative installation steps 30 Configuring the SDS using the Web interface 45 Setting network parameters 47 Setting TCP IP LAN and Wi Fi Wireless parameters 47 Setting SNMP parameters 52 Viewing the serial port parameters 55 Setting serial port parameters 5...

Page 4: ... Retrieving Unit Configuration pop up box 20 Figure 13 TCP IP Network Configuration Parameters screen 21 Figure 14 Internet Protocol TCP IP Properties dialog box 22 Figure 15 Restart confirmation pop up box 23 Figure 16 Information pop up box 23 Figure 17 TCP IP Network Configuration Parameters screen 24 Figure 18 Rerun network connectivity test pop up box 24 Figure 19 Network Connectivity Test sc...

Page 5: ...51 Serial Port Status screen 55 Figure 52 Serial Port Setup screen for Normal mode 56 Figure 53 Serial Port Setup screen for Tunneling mode 59 Figure 54 Serial Port Setup screen for Raw TCP mode 62 Figure 55 Serial Port Setup screen for Auto TCP mode 66 Figure 56 Serial Port Setup screen for Raw UDP mode 70 Figure 57 Port Status screen 73 Figure 58 Ping Test screen 73 Figure 59 Ping results screen...

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Page 7: ...onnection is invisible to the application After following the simple steps included in the Quick Start Guide to attach your network and serial devices to the appropriate connectors on the Serial Device Server you ll need just a few more minutes to install the driver You ll then be able to communicate with the serial device via its own application software and with the SDS using a Web browser To ne...

Page 8: ...sing a serial device through an SDS is that you can monitor and manage the device remotely even from across the world if you have authorization and the network connection is to the Internet Understanding MAC and IP addresses and port numbers Identifying the Ethernet MAC address Ethernet address hardware address and MAC address are all equivalent names for a device s unique network address In the c...

Page 9: ...se Using the SDS web interface designate one SDS serial port as the tunneling master and the other SDS port as the tunneling slave Configure the master with the serial port settings desired for the connection as well as the IP address of the tunneling slave The master makes the connection and automatically configures the slave with the corresponding settings Raw TCP mode In Raw TCP mode serial por...

Page 10: ... 100 4 QSE 400 ESE 100 8 ESE 400 Quatech s SDS products all perform the same function see notes differing mainly in the number of serial ports available or in the serial protocol supported All D models which add a suffix of D to the part number e g SSE 100D are supplied with DB 9 connectors All M models which add a suffix of M to the part number e g QSE 100M are supplied with 10 pin RJ 45 adapters...

Page 11: ... system Composed of managed devices on the network running the agent process such as an SDS Management Information Base MIB Standard organization scheme for storing data records an SDS device with a firmware revision of 5 0 and above supports MIB II Network management protocol SNMP is a set of rules governing the exchange of management information between a network manager and the elements of a ma...

Page 12: ...nnect a security camera s serial port to an SDS a wireless PC can connect directly to the security camera through the SDS without ever going through an AP Before an SDS can communicate on an 802 11b wireless network the WLAN settings must match those of the wireless network By default an SDS is set to Infrastructure network mode and its wireless Network Name SSID is blank which will allow it to co...

Page 13: ...nit or return it to Quatech for service Step 3 Check the contents of the package to make sure you have received everything listed below SDS Power cable Power source Loopback connector s CD ROM containing the SDS device drivers and configuration software Quick Start Guide The complete SDS package ships in a single box Step 4 Check the SDS and accessories for shipping damage Pay particular attention...

Page 14: ...nect to your serial device s and can support RS 232 RS 422 or RS 485 connections They are located either to the left to either side of the Ethernet port or on the front panel depending on the model The RJ 45 Ethernet jack connects the SDS to the Internet or to your Intranet It has two small status LEDs Link green and Speed amber The power jack should be connected to a 5V power source as provided w...

Page 15: ...on When the Status LED starts flashing slowly and before it starts flashing rapidly release the button The SDS then restarts automatically If the Reset button is held during the first 10 seconds of bootup the Status LED flashes at a rate of 1 flash every 2 seconds for 10 seconds If the button is released during this time period the configuration is reset to factory defaults 2 To restore the SDS to...

Page 16: ...ption DB 9 Data Carrier Detect DCD 1 Receive Data RxD 2 Transmit Data TxD 3 Data Terminal Ready DTR 4 Signal Ground GND 5 Data Set Ready DSR 6 Request To Send RTS 7 Clear To Send CTS 8 Ring Indicator RI 9 Table 4 RS 422 485 signals on DB 9 connector RS 422 485 signal description four wire mode DB 9 RS 422 485 signal description two wire mode Auxiliary Input AuxIn 1 NC Receive Data RxD 2 NC Transmi...

Page 17: ... RJ 45 RS 422 485 signal description two wire mode Transmit Data TxD 1 Transmit Receive Data Data Auxiliary Output AuxOut 2 NC Auxiliary Output AuxOut 3 NC Signal Ground GND 4 Signal Ground GND Transmit Data TxD 5 Transmit Receive Data Data Receive Data RxD 6 NC Auxiliary Input AuxIn 7 NC Receive Data RxD 8 NC Auxiliary Input AuxIn 9 NC No Connection 10 No Connection Figure 4 and Tables 5 and 6 sh...

Page 18: ... port on the back panel Figure 4 RJ 45 Ethernet port pinout 1 2 3 4 5 6 7 8 Table 7 RJ 45 Ethernet port signals Ethernet signal description RJ 45 Transmit Data TxD 1 Transmit Data TxD 2 Receive Data RxD 3 No connection 4 5 Receive Data RxD 6 No connection 7 8 Figure 5 and Table 7 show the Ethernet RJ 45 pinouts and signal descriptions ...

Page 19: ...tor information Step 3 Connect an Ethernet cable between your Ethernet outlet and the SDS 10 100 port The Ethernet port is located on the back panel Step 4 Insert the power source jack into the power plug on the back of the SDS An SDS requires a 5 VDC 2 A 10 W max power source The power source ships with the SDS Note These are the available power cables 920 0111 01A Std North America 920 0112 01A ...

Page 20: ...uld a wired SDS but it will communicate via an access point on the 801 11b network rather than through an Ethernet cable The SDS will scan all channels until it finds an AP at which time the Link LED on the Ethernet port will glow green The following briefly describes how to obtain the IP address of the SDS and to enable wireless communications For greater detail see Installing the device drivers ...

Page 21: ...r and type the IP address for the SDS in the Web browser s URL address field The Quatech Device Server Home page displays Step 8 Click on Network in the selection bar Step 9 Select Infrastructure as the Access Mode Step 10 Configure the Device Server s SSID to match the access point s SSID To communicate wirelessly the AP and the SDS must both use the same SSID If you don t know the proper SSID ch...

Page 22: ...Start Run from the Task bar browse to the CD ROM drive and select the ThinQ exe file Click OK in the Run window to launch the installation The Quatech Serial Device screen displays followed by the Main Menu screen Continue with Step 4 The Quatech Serial Device screen displays followed by the Main Menu screen Continue with Step 4 Figure 6 Main Menu screen Step Procedure Description Step 4 From the ...

Page 23: ... computer using an Ethernet crossover patch cable If you cannot immediately attach the SDS to the target installation site temporarily attach it to the local hub or your computer s NIC for configuration purposes Notes Use a CAT5 or better Ethernet cable to attach the SDS to your network If your SDS is pre configured for your network attach it now to the appropriate subnet location Continue with St...

Page 24: ... Click the Next button to search for device servers The Search network for Serial Device Servers screen displays and the Wizard searches the local subnet for active serial device servers Continue with Step 10 Figure 9 Search network for Serial Device Server s screen Step Procedure Description Step 10 When the search is completed look in the list of detected devices If you find your SDS highlight i...

Page 25: ... Description Step 12 Select one of two options The SDS is attached to the location where it will be installed and used The SDS is plugged into a temporary location for configuration purposes Choose this option if the SDS is installed where you intend to use it Continue with Step 13 Choose this option if you need to move the SDS to another location before using it Continue with Step 13 Step 13 Pres...

Page 26: ... whether the test passes or fails one of two screens displays TCP IP Network Configuration Parameters Network Connectivity Test Failed If the test passes the TCP IP Network Configuration Parameters screen displays Continue with Step 16 If the test fails the Network Connectivity Test Failed screen displays Go to Step 55 Figure 13 shows the Retrieving Unit Configuration pop up box This box shows the...

Page 27: ...m that server If not the SDS will default to the IP address 192 168 192 168 The Internet Protocol TCP IP Properties dialog box displays Continue with Step 17 If your address type is Static Address the Install the Device Drivers screen displays Go to Step 27 If your address type is Assigned by DHCP the DHCP server will assign an IP address for your SDS The DHCP confirmation pop up box displays Go t...

Page 28: ...CP server If you are not sure of the configuration parameters consult your system administrator Note For reliable operation we recommend a static IP address Continue with Step 18 Go to Step 19 Step 18 Key in any necessary changes to the IP address Subnet mask and Default gateway If you are not sure of the configuration parameters consult your system administrator for the specific parameters Step 1...

Page 29: ...ion The Information pop up box displays Continue with Step 21 Figure 16 Information pop up box Step Procedure Description Step 21 When the Status light glows green press OK The glowing Status light indicates that the SDS is ready The TCP IP Network Configuration Parameters screen displays Continue with Step 22 Figure 16 shows the Restart confirmation pop up box Figure 17 warns you that the SDS nee...

Page 30: ...ctivity test pop up box displays Continue with Step 23 Figure 18 Rerun network connectivity test pop up box Step Procedure Description Step 23 Press the OK button to continue The Network Connectivity Test screen displays Continue with Step 24 Figure 18 shows the TCP IP network configuration parameters including the following Address type IP Address Subnet mask Default gateway Figure 19 shows the R...

Page 31: ... whether the test passes or fails one of two screens displays TCP IP Network Configuration Parameters Network Connectivity Test Failed If the test passes the TCP IP Network Configuration Parameters screen displays Continue with Step 26 If the test fails the Network Connectivity Test Failed screen displays Go to Step 55 Figure 21 shows the Retrieving Unit Configuration pop up box This box shows the...

Page 32: ...ly the device drivers that Quatech provides on the CDROM accompanying the SDS are signed but occasionally we must ship unsigned drivers In this case please be assured that we are working to sign the drivers as soon as possible and make them available on our website Figure 23 informs you that the Wizard is ready to install the device driver s and create the serial port s Figure 22 shows the TCP IP ...

Page 33: ...ch the Quatech Device Manager Installation Wizard The wizard installs Quatech s Device Manager Follow the prompts Step 29 Win NT Win NT only Click Finish on the Installation Complete screen when the Device Manager installation is finished The SDS installation wizard closes Your SDS installation is complete Note You may see a warning to reboot your machine Do not reboot until the installation is co...

Page 34: ...u You can differentiate between SDS units using the MAC address which is equivalent to the serial number The Diagnostic Tools button runs a Ping test Use the Web Interface button to bring up the Web interface See Configuring the SDS using the Web interface on page 45 for details on using this interface Use the Advanced button to repair a broken connection For instance if the SDS IP address changes...

Page 35: ...xpand Multi port serial adapters and select your Quatech Device Server 5 Right click and select Uninstall 6 At the Confirmation screen click OK 7 Click Finish at the Completing the Add Remove Hardware Wizard screen Uninstalling from Windows NT4 Follow these steps in the event that you need to uninstall the SDS on a Windows NT4 system 1 Click on Quatech Device Manager 2 Expand the SDS devices and s...

Page 36: ...ion If you do not need to change the configuration press the Next button to continue To change the configuration click the Reconfigure SDS button If your SDS is temporarily attached to your computer s NIC port you may need to attach it to a different subnet when you do a permanent installation The Serial Device Server is Configured for a Remote Subnet screen displays Continue with Step 31 The Inte...

Page 37: ...tions I ve already moved the SDS to the remote subnet Press Next to continue I ll move the SDS later and run the wizard again Press Next to continue The Network Connectivity Test screen displays Go to Step 14 The Wizard closes and returns you to the desktop Figure 26 allows you either to move the SDS to its permanent subnet location and continue the installation or to exit the wizard and install t...

Page 38: ...ly from the DHCP server If you are not sure of the configuration parameters consult your system administrator Note We recommend that you use a static IP address to ensure reliable operation Continue with Step 33 Go to Step 34 Step 33 Key in any necessary changes to the IP address Subnet mask and Default gateway Your system administrator can provide you with specific parameters Step 34 Press Send t...

Page 39: ...tion pop up box Step Procedure Description Step 36 When the Status light glows green press OK This indicates that the SDS is ready Continue with Step 37 Step 37 Depending on your path to this step one of three possible screens will display TCP IP Network Configuration Parameters Reconfigure the Serial Device Server SDS Wizard Information Continue with Step 38 Go to Step 30 Go to Step 41 Figure 28 ...

Page 40: ...properties The Rerun network connectivity test pop up box displays Continue with Step 39 The Internet Protocol TCP IP Properties dialog box displays Go to Step 32 Figure 30 Rerun network connectivity test pop up box Step Procedure Description Step 39 Press OK The Network Connectivity Test screen displays Go to Step 14 Figure 30 shows the TCP IP network configuration parameters including the follow...

Page 41: ...ith the SDS may fail The SDS Wizard Information DHCP screen displays Continue with Step 41 If you answer No you return to the TCP IP Network Configuration Parameters screen Go to Step 16 Figure 32 SDS Wizard Information DHCP screen Step Procedure Description Step 41 Press the Next button The Search network for Serial Device Servers screen displays Go to Step 10 Figure 32 shows DHCP server confirma...

Page 42: ...stall from a list of all supported serial device server models Press Next to continue The Locate the Serial Device Server using direct discovery screen displays Continue with Step 43 The Locate the Serial Device Server on a remote subnet screen displays Go to Step 45 The Select Desired Serial Device Server from list screen displays Go to Step 53 Figure 34 offers you three options to locate your ne...

Page 43: ...Network Interface Connection NIC on your computer Either a crossover patch cable or a straight through cable will work Continue with Step 44 Step 44 Connect power to the SDS and confirm that it is ready to proceed Press Next to continue The Status LED should glow green The Search network for Serial Device Drivers screen displays Go to Step 10 Figure 35 explains how to connect the SDS to your compu...

Page 44: ...Press Next to continue The SDS is set to use DHCP Press Next to continue Note If DHCP is disabled on the SDS press the Reset button on the back to enable it Neither of the above Press Next to continue The Describe the Remote Subnet screen displays Continue with Step 46 The Describe the Remote Subnet screen displays Continue with Step 46 The Locate the Serial Device Server screen displays Go to Ste...

Page 45: ... a device already on the target subnet Your system administrator should also be able to provide this information Step 47 Enter the target subnet s default gateway address in the space provided Press Next to continue The Wizard initiates a search of the specified target subnet The Search network for Serial Device Servers screen displays Go to Step 10 Figure 37 explains how to gather the information...

Page 46: ...ocal subnet hub or switch Press Next to continue I ll connect the SDS directly to my computer Press Next to continue The Locate the Serial Device Server local discovery screen displays Continue with Step 49 The Locate the Serial Device Server screen displays Go to Step 43 Figure 38 illustrates the Locate the Serial Device Server screen You can either connect the SDS to a local hub or switch or you...

Page 47: ...ed to the power source to the SDS Plug the connector of the unattached power cable into the power source s socket Plug the other end of the cable into a power outlet The SDS powers up Step 51 Confirm that the SDS is ready to proceed The Status LED to the left of the power jack should glow green and the Power LED should glow blue Step 52 Click the Next button to continue The Search network for Seri...

Page 48: ...ocedure Description Step 53 Locate and highlight your SDS device Press the Next button to continue This screen shows a complete list of all currently available Quatech device servers The Specify IP Address screen displays Continue with Step 54 Figure 40 shows a complete list of all the Quatech serial device servers This list will change as the SDS family grows ...

Page 49: ...ress screen Step Procedure Description Step 54 Enter the IP address for your SDS in the box provided Press the Next button to continue If you are not sure of the IP address see your system administrator The Install the Device Drivers screen displays Go to Step 27 Figure 41 prompts you for the IP address of your SDS ...

Page 50: ... retest current configuration If you are not sure of the configuration parameters consult your system administrator The Internet Protocol TCP IP Properties dialog box displays Go to Step 32 Check with your system administrator for the subnet address The Locate the Serial Device Server on remote subnet screen displays Go to Step 45 The TCP IP Network Configuration Parameters screen displays Go to S...

Page 51: ...ve installed the drivers on your computer and established an Ethernet connection with the SDS you can maintain and configure the SDS using a Web interface Using a Web interface you can Configure the network settings static vs DHCP if static you can set the IP address Gateway address and Address mask Configure Wi Fi encryption settings View and set the serial port parameters set per serial device a...

Page 52: ...er s URL address field The format for an IP address is http followed by a series of numbers separated by periods such as http 123 456 789 123 The Quatech Serial Device Server Home page displays Figure 42 Home page screen Figure 43 shows Quatech s Serial Device Server Home page From this screen you can Access network settings Change serial port settings Run diagnostics Perform admin functions Conta...

Page 53: ...f you are unsure of any of these settings See Setting TCP IP LAN and Wi Fi Wireless parameters below or see Setting SNMP parameters on page 52 Setting TCP IP LAN and Wi Fi Wireless parameters Step Procedure Description Preliminary Step Click on Network in the selection bar The Network Setup screen shown on the following page displays Note If you inadvertently lose contact with the SDS use the Inst...

Page 54: ...be a unique address in your network Only let the DHCP server set the IP address if it is configured to always assign the same address to the SDS otherwise the connection will fail Note that the SDS MAC address is displayed The MAC address is an Ethernet serial number Step 2 For Static only set the Gateway IP address The Gateway address must be within your local network It should be the same as the...

Page 55: ...ble Address mask A 24 255 0 0 0 B 16 255 255 0 0 C 8 255 255 255 0 Address mask Host bits 255 255 255 252 2 255 255 255 248 3 255 255 255 240 4 255 255 255 224 5 255 255 255 192 6 255 255 255 128 7 255 255 255 0 8 255 255 254 0 9 255 255 252 0 10 255 255 248 0 11 255 255 240 0 12 255 255 0 0 16 255 254 0 0 17 255 128 0 0 23 255 0 0 0 24 Step 4 For Wired Setup go to Step 11 For Wireless Setup conti...

Page 56: ...er Step 7 For Ad hoc only configure the Channel As with the SSID devices sharing a wireless link must be tuned to the same channel Note The Channel setting is only used in Ad hoc mode In Infrastructure mode the access point AP determines which channel all devices associated with it must use Step 8 Select the wireless security encryption mode Open Continue with Step 12 WEP Continue with Step 10 WPA...

Page 57: ...en displays You must reset the SDS for your changes to take effect If you press the browser s Back button your original settings remain unchanged Figure 44 IP Address Successful screen Step Procedure Description Step 13 Click on the link to reset the SDS The Remote Reset screen displays Figure 45 Remote Reset screen Step Procedure Description Step 14 Press Reset to activate your settings The SDS i...

Page 58: ... left panel The SNMP Setup screen shown on the following page displays Figure 47 SNMP Setup screen Step Procedure Description Step 1 Enable or disable SNMP in the SDS Select the Enable SNMP checkbox to enable SNMP Continue with Step 2 Clear the checkbox to disable SNMP Go to Step 5 By default SNMP is disabled and the checkbox is cleared Step 2 Enter the System Group information Contact Location Th...

Page 59: ...t send any traps Step 4 Enable or disable Security Check to allow the SDS to accept SNMP packets from any host in the same community group Clear the check box to allow the SDS to accept packets only from the host you specify in the Management Host Trap Destination configuration By default the SDS can accept SNMP packets from any host with the same community name Step 5 Press Submit to configure th...

Page 60: ...P Address Update Successful screen Step Procedure Description Step 6 Click on the link to reset the SDS The Remote Reset screen displays Figure 49 Remote Reset screen Step Procedure Description Step 7 Press Reset to activate your settings The SDS is now resetting screen displays Figure 50 SDS is now resetting screen ...

Page 61: ...s screen Setting serial port parameters In configuring your Serial Device Server s serial port parameters there are two main considerations Which operating mode should you use Is your serial port connection RS 232 RS 422 or RS 485 Setting Normal operating mode parameters This section explains how to set your RS 232 and RS 422 485 parameters and also provides details on setting up your SDS in the N...

Page 62: ...or Normal mode Step Procedure Description Step 1 Click on the serial port you want to configure Clicking on a port number highlights and selects that port The selections on the screen are automatically populated with the parameters for the selected port Step 2 Click on the Normal Operating Mode selector Select Normal mode if you are using the Quatech virtual COM port drivers or IntelliSock SDK You...

Page 63: ... concerned about network traffic set this timer to a longer value Steps 4a through 4d apply only to RS 232 422 485 MEI units Step 4a MEI only Configure the serial port interface Click on the desired interface selector This series of steps only applies to MEI units such as the SSE 400 If you select RS232 the RS422 485 selections will be grayed out Continue with Step 5 Step 4b MEI only Click on the ...

Page 64: ...is click Slave and leave the rest of the Operating Mode settings blank The slave waits for a master to connect to it and to provide the configuration parameters A master connects to one of a slave s serial ports A second master can connect to another port on the slave at the same time However you can only have one Tunnel master slave combination working at the same time between any single set of p...

Page 65: ... for Raw TCP Auto TCP and Raw UDP modes are in the following sections Step 3a Configure the Operating mode Click on the desired data Rate Multiplier Your choices are Auto Recommended Force X2 mode Force X4 mode Force X8 mode The auto setting has no effect on the baud rate you set However if you select X2 X4 or X8 the baud rate of the serial port will be the baud rate that you set multiplied by 2 4...

Page 66: ... point your Slave ports are completely configured Master ports must have the following parameters set Step 3e Set the Baud Rate The SDS and the serial device s to which it is attached must use the same serial connection speed Step 3f Set the Parity Parity can be odd even or none Step 3g Set the Data Bits Data Bits can be 7 or 8 Step 3h Set the Stop Bits Stop Bits can be 1 or 2 Step 3i Set the Flow...

Page 67: ...nfigured for the Tunneling operating mode Setting Raw TCP operating mode parameters Raw TCP mode allows an application to communicate with an SDS without any custom protocol overhead In this mode the only data sent over the TCP connection is that which will be sent or received over the serial port An SDS port in Raw TCP mode cannot connect to an SDS port in Normal mode because our Normal virtual C...

Page 68: ...ng parameters for the selected port Step 2 Click on the Raw TCP operating mode selector Raw TCP allows an SDS device to communicate without any protocol overhead You will find directions for configuring ports in Normal and Tunneling modes in the preceding sections Directions for Auto TCP and Raw UDP modes are in the following section Step 3a Configure the Operating mode Click on the desired data R...

Page 69: ... shorter value If you are more concerned about network traffic set this timer to a longer value Step 3d Set the Baud Rate The SDS and the serial device s to which it is attached must use the same serial connection speed Step 3e Set the Parity Parity can be odd even or none Step 3f Set the Data Bits Data Bits can be 7 or 8 Step 3g Set the Stop Bits Stop Bits can be 1 or 2 Step 3h Set the Flow Contr...

Page 70: ...th on the Serial Port Setup page There is no way for the application to tell the SDS what to use for that serial port connection Auto TCP is also somewhat similar to Raw TCP in that only data passes through an SDS serial port there are no headers and no packet For this reason you cannot use Auto TCP with our virtual COM port drivers You can connect to the SDS via another host and use a port just a...

Page 71: ...ts If you have an RS 232 422 485 MEI SDS the Configure Serial Port Interface step will display so that you can select between RS 232 and RS 422 485 operation If you have an RS 232 SDS the Configure Serial Port Interface step will not display and you will not be presented with any RS 422 485 configuration options The Serial Port Setup screen shown on the following page displays Note Click on a link...

Page 72: ...ing sections Directions for Raw UDP mode are in the following section Step 3a Configure the Operating mode Click on the desired data Rate Multiplier Your choices are Auto Recommended Force X2 mode Force X4 mode Force X8 mode The auto setting has no effect on the baud rate you set However if you select X2 X4 or X8 the baud rate of the serial port will be the baud rate that you set multiplied by 2 4...

Page 73: ... the SDS and the serial device s to stop the serial input output process Step 3i Click on the desired Auto TCP Mode selector Your choices are DSR Initiate the TCP connection when the SDS serial port s DSR becomes active Data Initiate the TCP connection when the SDS serial port receives data This selection determines whether the SDS port will initiate a communications link when DSR becomes active o...

Page 74: ...tep 5 MEI applies to all units Step 4 non MEI or Step 5 MEI only Repeat the steps above for each port you need to configure and then press Save to implement all of your changes Close and re open the port to activate your changes That s it You re done Your SDS is configured for the Raw TCP operating mode Setting Raw UDP operating mode parameters Raw UDP is mainly used to broadcast messages over a n...

Page 75: ...ces with the selected address Step Procedure Description Preliminary Step Select Serial Ports from the selection bar Note Setup screens vary slightly between RS 232 and RS 232 422 485 MEI units If you have an RS 232 422 485 MEI SDS the Configure Serial Port Interface step will display so that you can select between RS 232 and RS 422 485 operation If you have an RS 232 SDS the Configure Serial Port...

Page 76: ...ure the Operating mode Click on the desired data Rate Multiplier Your choices are Auto Recommended Force X2 mode Force X4 mode Force X8 mode The auto setting has no effect on the baud rate you set However if you select X2 X4 or X8 the baud rate of the serial port will be the baud rate that you set multiplied by 2 4 or 8 respectively Note Forcing a change in the data rate may cause communication pr...

Page 77: ...thod used between the SDS and the serial device s to stop the serial input output process Step 3i Set the UDP IP Address These are your options Multicast Broadcast Point to point This selection determines the destination IP address where data will be sent For multicast enter a valid multicast IP address 244 0 0 0 239 255 255 255 to broadcast data to a specific multicast group For broadcast enter 2...

Page 78: ... Rx Tog to disable receivers and enable the transmit drivers only when the SDS is transmitting Step 4c MEI only Click on the desired connector setup Select Loopback All to internally loopback RTS and CTS in the SDS AuxIn and AuxOut are looped at the connector Select Modem Control to send RTS on the AuxOut signal and to receive CTS on the AuxIn signal Step 4d MEI only Select 2 or 4 wire communicati...

Page 79: ...n unresponsive communications link Use this procedure to free a com port that locks up Note that the data trying to get through that port is lost and will need to be resent Running the Ping test Step Procedure Description Preliminary Step Click on Diagnostics from the selection bar and then click on either of the Ping Test selections from the left panel The Ping Test screen displays Figure 58 Ping...

Page 80: ...ng results screen Step Procedure Description Step 2 Press the Ping Test link to return to the Ping Test screen You can also press the Backspace key to return to the Ping Test screen Checking wireless status Step Procedure Description Preliminary Step Click on Diagnostics from the selection bar and then click on Wireless Status from the left panel The Wireless Status screen displays Figure 60 Wirel...

Page 81: ...to restrict this type of access to approved personnel only Once you create a user only someone using that user ID and password has Web access to the SDS Showing users Step Procedure Description Preliminary Step Click on Admin in the selection bar and then select Show Users from the left panel The Show Users screen displays Passwords appear as asterisks Figure 61 Show Users screen Step Procedure De...

Page 82: ...Procedure Description Step 4 Enter the user name and password in the boxes provided If desired check the Remember my password box Be sure to key in the name and password in exactly as you did in the Add Del Users screen Both are case sensitive Step 5 Click OK You can now view the new user name and password by selecting Show Users from the Admin screen Be sure to record the user name and password i...

Page 83: ...by selecting Show Users from the Admin screen See below Figure 65 Show Users screen Giving the SDS a descriptive name Step Procedure Description Preliminary Step Click on Admin in the selection bar The Set Descriptive Name screen displays Figure 66 Set Descriptive Name screen Step Procedure Description Step 1 Enter a unique name for this SDS that is descriptive of its function or location Use a ma...

Page 84: ...ription Step 1 Browse to the location with the revised firmware file Most of Quatech s device drivers are available from our Web site Step 2 Press Send File The Remote Reset screen displays Figure 68 Remote Reset Step Procedure Description Step 3 Press Reset to reset your SDS The SDS must be reset to implement the new firmware Note Only SDS devices with a firmware revision level of 5 0 and above c...

Page 85: ...creen select Contact Us The Contact Us screen displays Figure 69 Contact Us screen Step Procedure Description Step 2 Click on either the sales or support Email links to contact the Sales or Technical Support departments respectively This screen provides Quatech s Address Phone and fax numbers E mail address for Sales E mail address for Technical Support Web site address ...

Page 86: ...cable is properly connected to the serial device and to the SDS 3 Verify the cable pinouts 4 Try a different serial cable 5 Try a different port on the SDS 6 Review your serial device literature Make sure the settings it specifies match those the SDS is using check the SDS serial port settings using the Web interface 7 Try plugging the serial device directly into a PC The search utility does not f...

Page 87: ...t check the IP address of the PC by running ipconfig in a command box against the IP address of another PC plugged into the same hub as SDS 3 If the PC and SDS are on same subnet but a search still fails connect the SDS directly to the PC using a crossover cable if supplied otherwise use any Ethernet cable and the instructions provided 4 Contact Quatech tech support Web Browser does not display th...

Page 88: ... in HyperTerminal b No Verify that the MAC address IP address Subnet mask and gateway address are correct for the SDS being used If not click on the Advance button and use the search utility to select the correct SDS and set these parameters Retry to see if the application will open the port 4 Try to open the COM port in HyperTerminal a Port opens There is a problem with your application that is b...

Page 89: ...ot drop strike or handle the SDS roughly Handle it like any other piece of sensitive electronic equipment Moving the SDS Follow these steps if you need to move your SDS or prepare it for shipment Disconnect the power cable Disconnect all other cables If you are shipping the SDS use the original packing material and container If you no longer have the original packaging use a sturdy carton and suff...

Page 90: ...nectors W models e g DSEW 100 are equipped with 802 11b wireless networking capability Hardware flow control Full modem control RS 232 EIA 232 RS 232 422 RS 485 RS 232 Serial ports RS 232 422 485 SSE 100 1 SSE 400 DSE 100 2 DSE 400 QSE 100 4 QSE 400 ESE 100 8 ESE 400 Parity Stop bits Parity configurable as None Even Odd Data bits configurable as 5 6 7 8 Stop bits configurable as 1 1 5 2 Speed Each...

Page 91: ...e Data Data RTS 2 AuxOut N C DTR 3 AuxOut N C GND 4 GND Signal Ground GND TxD 5 TxD Transmit Receive Data Data RxD 6 RxD N C DCD 7 AuxIn N C DSR 8 RxD N C CTS 9 AuxIn N C N C 10 N C N C RS 232 signal Pin RS 422 485 signal 4 wire mode RS 422 485 signal 2 wire mode DCD 1 AuxIn N C RxD 2 RxD N C TxD 3 TxD Transmit Receive Data Data DTR 4 AuxOut N C GND 5 GND Signal Ground GND DSR 6 RxD N C RTS 7 AuxO...

Page 92: ...age of 30 V RS 232 or 15 5 V RS 422 485 and a peak energy dissipation of 0 1 Joules Note Units with the SS option are limited to 115 2 kbps due to capacitive loading Protocols and software Quatech provides several ways to manage and configure SDS after installation a Windows Device Manager Quatech Device Manager on Windows NT4 b On board utility accessible from a standard HTTP web browser c Simple...

Page 93: ... Ethernet connector Speed of network connection ON 100 Mbps OFF 10 Mbps Data Color RED if port is configured for RS 232 operation Color GREEN if port is configured for RS 422 485 operation Flashes when data is being sent or received on the serial port Status Off until box is running then turned on If the Reset button is pushed in and held the following occurs 1 Status LED flashes at a rate of 1 fl...

Page 94: ...ower top cover Link left side of Ethernet connector Speed right side of Ethernet connector Data next to DB 9 serial port s Status next to power jack Power supply DC input with AC Adapters provided for 100VAC 240VAC 50Hz 60Hz Autosensing 5V 2A 10W max Environment Operating 0 C to 70 C Storage 40 C to 70 C Relative Humidity 10 to 90 non condensing Certifications FCC CE IC ...

Page 95: ...ight port RS 232 422 485 Serial Device Server with DB 9 connector s SSEW DSEW QSEW ESEW 100D One two four eight port RS 232 Serial Device Server with DB 9 connector s and Wi Fi capabilities SSEW DSEW QSEW ESEW 400D One two four eight port RS 232 422 485 Serial Device Server with DB 9 connector s and Wi Fi capabilities SSE DSE QSE ESE 100M One two four eight port RS 232 Serial Device Server with RJ...

Page 96: ...e requirements a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons Canadian Notice This device complies with Industry Canada ICES 003 regulations Cet appareil est conformé à la norme ICES 003 du Canada Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference...

Page 97: ...tware is provided subject to the license agreement that is part of the package Customer agrees that it will be bound by the license agreement once the package is opened or its seal is broken Quatech does not warrant any software under this Agreement Warranties if any for software are contained in the license agreement that governs its purchase and use THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS ...

Page 98: ... warranty or non warranty repair MUST be assigned a Returned Material Authorization RMA number prior to shipment This RMA number must be clearly marked on the exterior of the product s return packaging and in any correspondence to ensure proper routing and prompt attention To obtain an RMA number contact Quatech Technical Support Department at 1 800 553 1170 or submit the on line form at http www ...