Qvis EYE-4MP-FG/W, Installation & Network Connection Manual

Page 1: ...INSTALLATION NETWORK CONNECTION GUIDE Camera models EYE 4MP FG W MB 4MP FW 4MP IP CAMERA CCTV SURVEILLANCE Updated July 2016...

Page 2: ...ection over LAN network with DHCP server 10 2 1 3 Connection over LAN network without DHCP server 11 2 2 Connecting to a Dahua NVR 14 2 2 1 Direct Connection 14 2 2 2 Connection over LAN network with...

Page 3: ...ced by email 48 7 5 11 Connect Settings 49 7 6 Storage Settings 49 7 6 1 Device Settings 49 7 6 2 Record Settings 51 7 6 3 Snap Settings 51 7 7 Alarm Settings 53 7 7 1 Motion Detection 53 7 7 2 Sensor...

Page 4: ...ction guide is designed to be a reference tool for initial setup and configuration of the camera This guide will show you The camera s technical data How to setup a connection between the IP camera an...

Page 5: ...ified engineers needed All the examination and repair work should be done by the qualified service engineers We are not liable for any problems caused by unauthorised modifications or attempted repair...

Page 6: ...Copyright Qvis All software and documentation rights reserved 6 105 5 77 4 105 5 75 5 1 IP Camera Information Data 1 1 EYE 4MP FG W Eyeball Dome Camera 1 1 1 Technical Diagram Dimensions...

Page 7: ...Access 8 20 users Internet Explorer Smart Phone iPhone iPad Android Network Max Image Resolution 2688 x 1520 Resolution 2592x1520 2048x1520 1080P 1920x1080 D1 704x576 VGA 640x480 QVGA 320x240 Frame R...

Page 8: ...Copyright Qvis All software and documentation rights reserved 8 1 2 MB 4MP FW Mini Bullet Camera 1 2 1 Technical Diagram Dimensions 176 00 54 43 29 00 39 00 59 81 62 00...

Page 9: ...0 users Internet Explorer Smart Phone iPhone iPad Android Network Max Image Resolution 2688 x 1520 Resolution 2592x1520 2048x1520 1080P 1920x1080 D1 704x576 VGA 640x480 QVGA 320x240 Frame Rate Main St...

Page 10: ...t is connected to the LAN port on the NVR via an external PoE switch then please follow these steps to search for the cameras connected to the network These instructions need to be followed only if yo...

Page 11: ...on the NVR via an external PoE switch then please follow these steps to search for the cameras connected to the network These instructions need to be followed only if you are connecting the camera to...

Page 12: ...5 When the software tool has been installed click the Search button to find the camera on the network see previous page 6 Select the camera on the list and then click on the Set button to open up the...

Page 13: ...move and Rename section to the NVR add in the IP address of the CCTV s network into the Start IP field Change the last digit to 1 Add the same IP address into the End IP field but this time change the...

Page 14: ...nected to the NVR and have been assigned an IP address connect an Ethernet cable from a PC or Laptop to a spare port on the POE of the NVR 4 Open Internet Explorer and enter one of the camera IP addre...

Page 15: ...nect the camera to a POE switch connected to the same network the NVR is connected to The network will automatically assign the camera an IP address in the same range as the rest of the network is set...

Page 16: ...re connecting the camera to the NVR over a network that does not have a DHCP server involved with it 1 Connect the camera to a POE switch connected to the same network the NVR is connected to Because...

Page 17: ...able from a PC or Laptop to an Ethernet port within the same network 6 Open Internet Explorer and enter one of the camera IP addresses in to the address bar 7 Log in with Username admin Password admin...

Page 18: ...mera into the Internet Explorer s address bar to enter into login page see Figure 1 2 Click File to download the ActiveX Plugin Figure 1 3 You can download the ActiveX manually or just input the passw...

Page 19: ...two of the most likely abnormal operational events 1 This window may appear when installing the Active X plugin Figure 3 Figure 3 Please change the security level of Internet Explorer via selecting t...

Page 20: ...Copyright Qvis All software and documentation rights reserved 20 A Figure 5A Figure 5B Figure 6...

Page 21: ...ight Qvis All software and documentation rights reserved 21 A 2 This window may appear when installing the Active X plugin Figure 7 Figure 7 Please close Internet Explorer and CMS software then click...

Page 22: ...r after the ActiveX installation has been completed Input the camera s IP address to return to login page enter user name and password default setting is admin admin see Figure 8 click login to enter...

Page 23: ...rmed when an audio talkback device is installed to the IP camera This is what the status displays when the audio function is turned on Listen After switching on the monitoring function the PC can moni...

Page 24: ...d image file or search for snapshot pictures stored in local PC SD Card Users can select certain dates to view recorded image file or search for snapped picture stored in the device s SD card File Lis...

Page 25: ...Down Select the recorded files or snapshot pictures searched from the camera s SD card in the file list SD card feature only available in certain camera models click Download button to download the f...

Page 26: ...he Fluency priority mode for viewing video at a lower frame rate if for when network conditions are bad Reset Mosaic Select this option to improve image quality As a result of selecting this option th...

Page 27: ...box to save DSP and network resources Audio is disabled by default Audio Input Select either MIC or Line In input Compression Type Supports three types of audio compression format G 726 G 711A G 711U...

Page 28: ...e displayed at the bottom left of the video image it is also movable maximum characters allowed 32 Color You can choose different colors for the text OSD Display or not to display Title Date Time Week...

Page 29: ...1920 1080 Alternate Stream 720 576 640 480 640 352 320 240 Quality You can choose the video quality according to your needs Fine Normal and Basic are parameters that can also be user defined by choosi...

Page 30: ...n a higher bitrate and better image quality It is recommended to set the I frame interval above 25 Main stream H 264 Coding GOP 75 frame rate 25 rate control VBR image quality better 720P 2048kps 1080...

Page 31: ...le or disable video masking Mask area set Click and move cursor to set image masking area an image can be entirely or partially masked maximum of 4 areas supported All Mask the whole image Clear Clear...

Page 32: ...Copyright Qvis All software and documentation rights reserved 32 Figure 18...

Page 33: ...an indoor environment if the flashing of lamps results in the flickering of images please choose 50HZ or 60HZ according to the power frequency 50HZ suitable for a PAL system 60HZ suit for NTSC system...

Page 34: ...vel when the strength of IR light is too high IR Set IR LED low light detection and illumination feature to either automatically come on when low light levels are detected Auto turn off feature Close...

Page 35: ...Supports only JPG format Megapixel camera definition is the same as what is set in Video Definition Resolution Set the resolution you want the snapshot picture saved in After you have set these parame...

Page 36: ...s to a designated email address ROI Region Of Interest select this option and you will be able to create up to 4 regions of interest in the video window which when movement is detected within the came...

Page 37: ...lect up to 3 reactionary operation by selecting these buttons Cover Switch Camera automatically switches to IR mode OSD Output Camera s OSD On Screen Display will appear on the video monitor as an vis...

Page 38: ...ents if camera has PTZ capabilities Preset Alarm Open camera performs preset movement when alarm is triggered Preset Alarm Close camera performs preset movement after alarm stops Preset Clear Fault ca...

Page 39: ...automatically seek an IP address from the router IP Set the camera s IP address Subnet mask Default value is 255 255 255 0 users are recommended not to change it Gateway Set the gateway IP of the cam...

Page 40: ...POE setting interface Figure 25 Enable Enable or disable PPPOE dial up function IP After setting up the device dial up successfully it will display the public IP Address Username ADSL dial up account...

Page 41: ...necessary Network Card Select the type of network input card that will connect to the UPNP router Mode Designate mode and auto mode Designate mode means to specify the data mapping and web mapping po...

Page 42: ...et these parameters please click Save to make them valid 7 5 5 Email settings See Figure 27 for the Email setting interface Figure 27 To set the mailbox addresses and parameters to receive alarm and p...

Page 43: ...rvers have different port numbers For example the server port of Gmail is 465 SSL Tick this box to enable secure email sending Commonly used mail server configuration Gmail mail server SMTP server smt...

Page 44: ...fails to connect to the main server the system will switch to the secondary sub server Server URL The IP address or HTTP address of the FTP server Server Port The FTP server port The default port is 2...

Page 45: ...ra Refer to Appendix 3 for detailed steps Enable Enable or disable DDNS function Service Provider supports 3322 org and dyndns org User Name User name registered within DDNS server Password User passw...

Page 46: ...ime e g 30 minutes so that the IP camera upgrades the WAN IP to the DDNS every 30 minutes After you set these parameters please click Save to make them valid 7 5 8 VPN settings See Figure 30 for the V...

Page 47: ...camera RTSP port Default port is 554 With RTSP function enabled users can review the audio and video streams in real time via players that support standard RTSP protocol Communication Multicast functi...

Page 48: ...il Check this box to enable the public IP mail notification function Update Interval Select the interval time of public IP mail notifications After enabling this function when the device detects that...

Page 49: ...tral URL The address of surveillance center e g 192 168 55 99 Central port No The port of surveillance center e g 6000 After setting all the network parameters click Save to make the parameters valid...

Page 50: ...file packet time Set packing time for recorded file 10M means recording files will be packed every 10 minutes Note Hot plugging removing SD card during backup is not recommended for SD cards compulso...

Page 51: ...periods are allowed only File storage mode Click either the E mail box or Ftp box to choose what method to send and store recorded footage Please see Email Settings for instructions on setting up a co...

Page 52: ...s only two periods are allowed File save mode IP camera s captured still images can be saved and stored either by sending via E mail to a mailbox or by uploading them to an FTP server E Mail server ca...

Page 53: ...tion Area Left click and move the mouse to set the surveillance areas 4 areas max All Set the whole video frame as motion detection area Clear Clear all motion detection areas Sensitivity Sensitivity...

Page 54: ...set as 10 and the snapping interval is 1 second this means when there is an alarm 10 pictures will be snapped and the interval between each picture is 1 second Record When the alarm is triggered the v...

Page 55: ...et the duration after being triggered in seconds the duration range can be set between 0 86400s 0 means that there is no limit for alarm output Snapshot When alarm is triggered the pictures can be sav...

Page 56: ...e linkage alarm output after being triggered in seconds the range of the duration is 0 86400s 0 means that there is no limit for alarm output Type Two options available either NO Normally Open or NC N...

Page 57: ...n to set the recording time duration see Record within the Linkage Alarm Output section When network failure occurs recorded video and pictures cannot be sent to be stored to a mailbox via email or up...

Page 58: ...Info interface Figure 41 System Display device name VO standard Language device ID version or you can define the device name Language Supports Chinese and English After changing the language please re...

Page 59: ...k save The camera will send the query to NTP server after receiving a reply message from NTP server the camera will upgrade the system time The system time will be displayed in live view Synchronize w...

Page 60: ...erations like image snapshot recording playback talkback monitoring alarm clearing log searching zooming and full screen reviewing 2 Able perform operations like view setup config image lightness colo...

Page 61: ...your system The upgrade progress rate will be displayed during this process When the upgrade has been completed the IP camera will restart automatically Re log back into the device enter into system s...

Page 62: ...ng physical address will be recovered as factory setting values 7 9 7 Reboot Restart See Figure 47 for the Reboot interface Figure 47 You can set a regularly scheduled camera system restart to ensure...

Page 63: ...8 System log See Figure 48 for the System log interface Figure 48 Log search Performs an operation and alarm log search The maximum capacity is 512 message entries When the number of entries exceeds...

Page 64: ...Failed to connect to the IP camera via Internet Explorer browser Possible Reason 1 Network is currently disconnected Solution Check the connection between your PC and the network router switch modem...

Page 65: ...t Network Administrator to obtain related information Possible Reason 6 Unknown Solution Press RESET to restore default settings then connect it again the default IP address is 192 168 1 88 subnet mas...

Page 66: ...hin Internet temporary files select delete all offline contents then click OK and re log in to IP camera 5 The IP camera s frame rate is very disjointed or low Possible reason 1 The frame rate of IP c...

Page 67: ...operly Possible Reason 1 system issue DirectX function is disabled which will cause slow display of images and abnormal color levels Solution install or enable DirectX image driver If they can not be...

Page 68: ...p to 5MP recording Plug Play 8 16 24 port PoE ADC Mode Auto Detection of IP Camera Supports 2 Sata 12TB Intelligent Self Maintenance Built in Remote Servicing 3 Yr Warranty 4 x USB 1 X HDMI 1 X VGA 1...