RDM EC7000i, User Manual

Page 1: ...EC7000i and EC7500i Series Scanners User Guide July 2014...

Page 2: ...ducts are trademarks or registered trademarks of their respective holders and should be noted as such Disclaimer RDM Corporation makes no warranty with respect to the adequacy of this documentation pr...

Page 3: ...nications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Warning Chang...

Page 4: ...ack the shipping box 9 Inspect the scanner s features 9 Inside EC7000i and EC7500i series scanners 11 Connection ports 11 Insert the franker cartridge 12 Connect to a telephone line 13 Connect the pow...

Page 5: ...ing camera glass 19 Troubleshooting 20 Scanner does not respond 20 Scanner modem cannot connect to the telephone line 20 The check feeder does not function properly 21 Card transactions do not functio...

Page 6: ...ons on how to use your scanner to scan documents with your computer or credit card terminal contact your solution provider Requirements The EC7000i and the EC7500i scanners are for indoor use only Kee...

Page 7: ...plications such as walk in bill payment You can tell if your scanner is licensed for OCR by the label on the bottom of the scanner The following table lists the available EC7000i and EC75001i models a...

Page 8: ...ully turn your scanner over to view the label affixed to the bottom Note this guide is for EC series scanners with serial numbers beginning with 24 and higher If your scanner s serial number begins wi...

Page 9: ...00i product package includes the following The scanner Power adapter Telephone cord if the scanner includes a modem Franker cartridge USB cable Thermal receipt paper roll if the scanner includes a pri...

Page 10: ...User Guide Setting up the EC7000i or EC7500i Type A Type B Document insertion slot Document insertion slot Scanner status LED light Scanner status LED light Magnetic stripe reader MSR Printer 2014 RDM...

Page 11: ...nal features These configurations are set and programmed by the distributor reseller to suit your unique needs The following diagrams show the possible ports for EC7000i and EC7500i scanners Cover lat...

Page 12: ...t to connect to a PC or terminal TEL Purple Use this port to connect to a telephone line This port is only included on scanners with a modem EC7500i ports The following table describes the scanner por...

Page 13: ...the franker cartridge into the hole The roller on the cartridge should face into the scanner 2 Apply pressure to the widest part of the cartridge top until it clicks into place 3 Replace the document...

Page 14: ...many applications that support EC7000i and EC7500i scanners most are available from third party vendors If you are not sure where to acquire your check scanning application check with whoever provided...

Page 15: ...ry Feeding checks The scanner unit is ready to accept checks when the LED is green Insert the check in the following way Flush to the right side of the scanner Information side facing up MICR line to...

Page 16: ...ner is running contact your distributor reseller If your scanner has a serial number of 23x or lower and does not follow these signal patterns your scanner has an older set of signals See Appendix A f...

Page 17: ...processing Signals Meaning What to do Green flashing The scanner is waiting for the user to insert a document into the feeder Green red flashing cycle The scanner is processing the document Wait for t...

Page 18: ...feed plate 3 Locate the blue tab on the right side of the plate Note the black tab in the same place on the left side of the plate You will use the black tab to open the printer assembly a Push the b...

Page 19: ...ould clean the imaging camera glass To locate and access the imaging camera glass 1 Press the latch and lift the cover to access the imaging frame 2 Lift the imaging frame to access the document senso...

Page 20: ...d to the unit Change or replace the adapter if necessary Scanner modem cannot connect to the telephone line If your scanner is not connecting to the telephone line 1 Check that the telephone cord is p...

Page 21: ...te 3 Clear any paper or debris from the imaging frame and document feed plate 4 Ensure that the black fingers on the baffle move freely 5 Use a lens cleaning tissue or a damp lint free cloth to remove...

Page 22: ...le RJ11 plug Modem optional EC7500i connectors Power Mini DIN 3 pin USB USB B 2 0 Environmental Operating temperature 32 to 104 degrees F 0 to 40 degrees C Operating humidity 10 to 85 relative humidit...

Page 23: ...and 103 Error correction V 42 LAPM and MNP 2 4 V 42bis and MNP 5 Magnetic Stripe Reader MSR Specifications Optional 3 track bi directional Part Numbers Scanners Model RDM Part Number EC7011f 6000 7702...

Page 24: ...er roll 2 25 x 50 58 mm x 15 m Standard thermal roll paper available from office supply stores Replacement power adapter EC7000i EC7500i 302843 Optional Aux to PC serial cable mini DIN9 to DB9 EC7000i...

Page 25: ...olid The scanner is ready to scan a document Insert a document Green flashing The scanner is processing the document Wait for the scanner to finish Green flashing and one short beep The scanner read t...

Page 26: ...sold with the understanding that neither the Corporation such distributors nor such manufacturers will be liable for any damages whatsoever including without limitation direct or indirect damages for...

Page 27: ...eft or vandalism Spillage of liquid or objects that have fallen into the equipment Equipment that has been exposed to excessive heat or unstable environmental conditions Consumables such as Franker ca...