Ricoh FAX4000L, Operator'S Manual

Page 1: ...OPERATOR S MANUAL RICOH FAX4000L A Dual Access Laser printing facsimile that scans pages in four and a half secondhand transmits in six seconds Immllo ...

Page 2: ...N Use of Control or Adjustments or Performance of Procedures Other Than Those specified herein May Result in Hazardous Radiation Exposure Class A This Digital Apparatus does not exceed the Class A Iimitsfor Radio Frequency noise from Digital Apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le present appareil numerique n emet pas de bruits radioe...

Page 3: ...1 4 1 5 1 6 1 7 1 8 1 9 Power and Grounding Cold Weather Power up Thunderstorms Copy Paper Toner Master Kit Cleaning Kit Operating Precautions General INSTALLATION INSTALLATION 1 1 Location 1 2 Connecting the Telephone Sets Line and Power Cord COMPONENTGUIDE 2 1 External View 2 2 Operation Panel GETTING STARTED 3 1 Basic Rules for Programming 3 2 Program mingthe Date and Time 3 3 Program mingthe T...

Page 4: ...explanations of fax terminology 3 ROUTINE OPERA TION 1 SENDING A FAX MESSAGE 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 1 1o 1 11 Recommended Types of Document 28 Quick Look Transmission Procedure 30 Selecting Contrast and Resolution 34 Page Counting Methods 35 Department Code Entry 36 Making Overseas Calls 37 Redialing 38 Send Later 39 Using Speed Dial and Quick Dial for Faxing 40 Group Dialing 41 Dual ...

Page 5: ...I Mode Sending Abnormally Thick or Large Sheets Batch Transmission A3 ll 7 width Transmission RECEIVING 2 1 Polling Reception 2 2 Closed Network for Reception 2 3 Authorized Reception 2 4 Notification 2 5 Forwarding OTHERS 3 1 Transfer Broadcasting 3 2 Speaker 3 3 Short Preamble 3 4 Using Your Machine as a Copier 3 5 Error Correction Mode ECM 3 6 User Function Keys 3 7 Reverse Order Stacking 3 8 C...

Page 6: ...Transfer Result Report 2 5 New Polling File Report 2 6 New File Report 2 7 Memory Transmission Report 2 8 Power Failure Report USER INITIATED REPORTS 3 1 TCR 3 2 Telephone Lists 3 3 Polling File List 3 4 Program List 3 5 SAF File List 3 6 Authorized Reception List LOOKINGAFTER THEMACHINE 1 2 3 4 5 6 REPLACING PAPER REPLACING TONER REFILLING THE STAMP REPLACING THE MASTER UNIT REPLACING THE CLEANIN...

Page 7: ...1 OTHERS 9 l OFFICIAL NOTICES TO USERS 126 2 HANDSET USER S MANUAL 128 10 I INDEX ...

Page 8: ...MEMO ...

Page 9: ...capacity of more than 125 V 15 A and must be less than 5 5 yards long 6 Do not connect other equipment to the same extension cord 7 Be sure that the power cord is not in a position where it would trip someone 8 Grounding Ground the machine and the lightning protection circuit according to regulations Do not ground to gas or water pipes or to a telephone ground lug Proper grounding is to the ground...

Page 10: ...se the machine near a humidifier 3 THUNDERSTORMS With proper grounding about 90 of lightning damage can be prevented However if possible during severe electric storms turn the power switch off and disconnect the power cord and telephone line cord 4 COPY PAPER 15 20 lb copy paper is recommended legal letter or B4 10 1 X 14 3 size Do not use damp paper or copies will be defective Keep in a vinyl bag...

Page 11: ...tch or unplug the power cord Do not overload the paper cassettes Keep corrosive liquids such as acid off the machine Do not touch copy paper if your fingers are wet or oily fingerprints may appear on the copy Do not allow paper clips staples or other small metallic objects to fall inside the machine OZONE The machine generates ozone during operation Normally the ozone level is safe for operators H...

Page 12: ...11 ...

Page 13: ...ay from heaters and air conditioners to avoid sudden changes of temperature Within 5 yards of a three pin grounded power outlet 1 15 20 Volts 60 1 Hz With the following clearance 6 I rlliik d L 1tjJ 1 Ml I F EFa 1 u _ I 1 ll R aJ Front v Important Points about Power Connection The supply from the wall outlet must not fluctuate by more than 20V either side of 11 5V ac The power cord should not be l...

Page 14: ...h on until everything is connected together Jj d u I I J TEL 7 Phone Company s Jack HANDSET POWER SWITCH I boffood I y l15t20v o 60tlHz Grounded Note Consult your service representative if you wish to connect the machine to a PBX because telephone number entry format may be affected ...

Page 15: ...ON 2 COMPONENT GUIDE 2 1 External View Look at your machine and note the location of the major componen s as indicated below Document Tray Document Guide co ase ent power Switch I Table Operation Panel Cassette 14 ...

Page 16: ...nner Clear Copy Indicator ics he Lights when paper has jammed in the printer Add Paper 1 Indicator Blinks when the upper cassette is almost empty and lights when it is empty Add Paper 2 Indicator Blinks when the lower cassette is almost empty and lights when it is empty Cleaning Unit Indicator Blinks when the cleaning unit is almost full and lights when it is full Close Cover Indicator Blinks when...

Page 17: ...he other end on the same call On Hook Dial Indicator and Key To make a phone call press this key then dial on the ten key pad There is no need to pick up the handset during dialing Pause Redial Key When entering a telephone number at the ten key pad press this key when you need to entera pause Also press this key when you wish to redial the last number that was dialed Clear Key This is used during...

Page 18: ...m the other items in this sec tion because they are important Notes Concerning Programming Before starting make sure the machine is in standby mode READY must be shown on the top line of the display If you enter the wrong function number press Function The machine will re turn to standby When the machine asks you a question you have 40 seconds to reply If you do not reply the machine will return t...

Page 19: ...o change AM to PM or PM to AM press once If the dis play is correct go to step 7 PreSS Function 5 0 Yes DATE TIME y c MAY 10 91 02 30PM I DATE TIME y C JAN 01 91 00 00AM Example Change to May 10th 1991 at 2 30 7 pm To change JAN to MAY press 4 times Press to come back if you go too far DATE TIME y C MAY 01 91 00 00AM To move the cursor to the next item press Clear DATE TIME KPAD YIC MAY 01 91 00 0...

Page 20: ...ul ses DP and dial tones TT 1 Make sure that the unit is in 3 Either standby mode To select tone dialing TT press I READY 100 02 30PM SET DOCUMENT z PK SS Function 8 1 Yes 4 LINE TT TT 1 DP 2 The top line of the display shows the pres ent setting in the example shown it is tone dialing TT To select pulse dialing DP press 2 When the setting is correct press Function The unit returns to standby mode...

Page 21: ...haracters Example XYZ COMPANY Type in your RTI See Note 2 for details If you make a mistake see Note 3forediting features CAUTION For spaces between words only use a white space press Quick Dial 28 Characters after a black space will be deleted Notes 1 If an RTI has already been stored it is displayed now Editing is explained on page 22 2 For letters A Z use Quick Dial Keys 01 to 26 For numbers O ...

Page 22: ... can extend this for the TTI For example XYZ COMPANY NEW YORK 4 See Note The CSl can have upto20characters num hers and spaces only Using your fax ter minal s telephone number is recom mended Example 213 5559432 Type in the CSI using the ten key pad If you want to enter a space press Pause Redial n our example press 2 1 3 Pause Redial 5 5 5 9 4 32 To store the CSI and return to standby press Yes N...

Page 23: ... Either Type in a new one on top of the old one Use the editing functions see Note 3 on page 20 In ourexample just press Quick Dial 31 four times press Quick Dial 29 to delete the F then type C 3 Correct the TTI in the same way as for the RTI Csl 1 Make sure that the unit is in standby mode READY 100 02 30PM SET DOCUMENT 4 Press yes when the dis play is correct Csl Y c 2135559433 3 Press Clear to ...

Page 24: ...nication will fail Make sure that the unit is in 4 To store this ID Code press standby mode Yes READY 100 02 30PM SET DOCUMENT PU3SS r Function 6 2 Yes I D CODE KEYPAD Y 0000 See Note 1 Type in your ID Code Example 012A I D CODE KEY PADIY 012A Notes 1 If a code has already been pro grammed it is displayed here To edit just type in the new code 2 You can use numbers O 9 and letters A F only For A F...

Page 25: ...3 Enter your terminal s number at the keypad in the following order i International dial access code 01 1 in the U S A ii Country code 1 in the U S A iii Area code e g 213 iv Press Pause Redial v Tel number e g 5556837 See Note 2 To correct errors Press No to clear the display and re enter the number Press Clear I to erase the last digit only Notes 1 If a number had already been pro grammed either...

Page 26: ...RD YIN READY 100 02 30PM I I 6472 I SET DOCUMENT PreSS Function 8 9 Yes PASSWORD KEYPAD I See Note 1 Enter the present password If no password has been programmed in this machine before enter 0000 6 Press Yes to store this pass word PASSWORD YIN 0000 See Note 2 Press NO If you made a mistake Press Yes Notes 1 must be pressed immediately after Yes 2 If you have forgotten your old pass word call you...

Page 27: ...ette Take out the master unit and cleaning unit Caution 1 Do not touch the master belt surface and avoid exposing it to light 2 Do not tip the cleaning unit upside down or used toner may come out Remove the document tray Remove the copy tray Tape up the scanner cover Secure the ac power cord Don t leave the telephone line cord behind ...

Page 28: ...MEMO 27 ...

Page 29: ...nually This limit can be reset to 45 ft or328 ft by a service technician If the document is too short enlarge it with a copier If the document is too long divide it into two or more sheets Note Documents longer than 16 inches must be guided carefully by hand or a mis feed or skew may occur 2 Small Type Sizes Small faint characters may not be transmitted clearly 3 Photocopies that were made with a ...

Page 30: ...D _ PAGES STUCK D jj TOGETHER Shuffle the stack BINDING HOLES Trim the edges mm FOLDED TORN PATCHED TOGETHER L_l COPY Make copies 0 Make copies DOCUMENTS MUST NOT CONTAIN THE FOLLOWING ITEMS Y CRAYON I 1 Crayon Paint Vinyl Coated j P L CHAR COAL Charcoal I Waxed Glue Carbon ...

Page 31: ...lection Page 34 Carefully place the documents into the feeder face down along the guide Note Not more than 50 pages 20 lb paper SHUFFLE ALIGN EDGES INSERT FACE DOWN Note Align the leading edges of the docu ments as shown in the diagram O 10mm Document Position m v m Feed Leading Edge Caution Do not place the documents in the feeder forcefully 30 ...

Page 32: ...seas Call Page 37 Speed Dial Page 40 Quick Dial Page 40 Send Later Page 38 Phoning and Faxing on the Same Call Page 46 Turnaround Polling Page 58 Alternative Destination Page 59 CAUTION Watch the display The identifica tion of the other party RTI will be displayed If you have been connected to the wrong place press Stop immediately 31 ...

Page 33: ...deleted The Clear Original lamp has lit up Take out the document see the top of this page Then redial the destination Hint To redial press Pause Redial then Start The Line Fail lamp has lit up If the Communicating lamp is not lit press If the Communicating lamp is lit wait until The buzzer is ringing The other party wants to talk to you stop goes out then press Stop Pick up the handset press Stop ...

Page 34: ...lly transmitted immediately after the end of reception A4 A A4 TRANSMIT or B4 B4 TRANSMIT indi cates that the document is being transmitted without reduction If the paper in the receiving terminal is not wide enough for the machine will automatically reduce the data so that it will fit READY 100 02 30PM RED IAL STANDBY SAN JOSE BRANCH TRANSMISSION STANDBY document you are sending your If your term...

Page 35: ...d Detail Fine Standard most typewritten documents Detail documents with small print or fine details Fine for high quality image reproduction Note Transmission takes longer with Detail and even longer with Fine resolution If your document contains a photograph use halftone mode Press the key below the Halftone indica tor to light the indicator Note Halftone mode transmission is much slower than nor...

Page 36: ...page numbering If you clothe following procedure page numbers will be printed out as pi 3 p2 3 p3 3 batch num 1 bering in the top right hand corner of each page Ex Your document has 3 pages 1 Press 3 Press NO if you make a mistake 3 If you are asked for a department code see the next page of this manual READY 100 02 30PM PAGES 03 Y N 4 Dial the number 2 Press Yes 5 Press Start I Note I If you do n...

Page 37: ... failed overnight your office staff would be able much quicker if your department code was used To enter the code do the following 1 Enter your code Example 0001 Press Press if you make a mis take READY 100 02 30PM DEPT CO DE OOO1 YIN 2 Press Wesl 3 Dial 4 Press Start 1 department code reports For example if to inform you about this Note If you do not like the DEPT CODE 0000 KPAD N prompt you can ...

Page 38: ...You are making a data call to avoid communication errors the operator will not stay on the line 4 Enter the area code and tele phone number of the other party 3 When you hear a high pitched 5 Press Start tone from the speaker press Start PROBLEM Instead of a tone somebody may answer the line In that case 1 After talking ask that person to press Start at their end 2 Then when you hear the high pitc...

Page 39: ...he contrast and resolution Enter the page count see page 35 or press No Enter the department code see page 36 or press No When READY 100 02 30PM QUICK S PEE D KPAD PreSS Send Later I L 1 READY 100 02 30PM TIME 02 30PM KPAD Y is displayed 4 Press Yes Enter the time at the keypad Ex 11 30 pm Press 1 1 31 o If the AM PM setting is correct press 1 Go to step 4 To change AM to PM press READY 100 02 30P...

Page 40: ...nd Later message from memory This procedure also works for messages waiting in the feeder for redialing It frees the document feeder for other work by storing the message in the memory so it is only available if there is space in the memory If either or l aredisplayedandamessage is in the feeder do the following PreSS Memory 2 Press Start or press NO to cancel the operation READY 100 u 02 30PM MEM...

Page 41: ...e Use Quick Dial 07 1 Place the document in the feeder 1 Place the document in the feeder 2 Press NO I twice 2 Press No twice Page Count page 35 Page Count page 35 Department Code page 36 Department Code page 36 3 4 Press Speed Dial l1213 3 READY 100 02 30PM QUICK S PEE D KPAD Press 07 2135557362 SPEED 23 START 2135558642 QUICK 07 START If you make a mistake pressl No Repeat step 3 Press Start I 4...

Page 42: ...PAD 2 Enter the group number at the ten key pad Example Group 1 Press 1 DISTRIBUTORS 1 YIN If you Iabelled the group when you pro grammed it the label is shown on the top line of the display 1 11 Dual Access 4 Enter some more addresses or press Start CAUTION If you enter O the machine will dial all numbersin all groups 1 through 9 If the machine is transmitting a message from memory or receiving y...

Page 43: ...be by the machine if the power switch is kept on 2 Manual Receive Your terminal cannot automatically receive an incoming call You must be near the machine and you must do the following to receive the message What to do when the phone rings Pick up the handset 1 You will hear a short tone every few seconds 2 Remove any documents from the feeder 3 Press I Start 4 Hang up Possible Problem You are mak...

Page 44: ...inted automatically after you clear the jam or add paper ortoner see pages 96 97 and 113 If the paper you added is not wide enough to print the message the message will stay inthe memory If you wish in such cases the message can be printed but thedatawill be reduced to fit onthe page Ask a service technician if you wish this feature to be switched on I Maximum number of pages that can be received ...

Page 45: ...u programmed previously Func tion 89 PASSWORD COPY N I Notes 1 If you enter the wrong password INVALID PASSWORD is displayed and the machine will return to standby 2 The sender may have over ridden your password Check with the sender Print the TCR if necessary to find out who the sender is 3 If you have forgotten the password either call service Contact the senders and ask them to over ride your p...

Page 46: ...ss Do not pick up the handset you are dialing a fax machine and do not wish to speak to the other Dial using the fax terminal s end keypad Either Quick Dial Speed Dial Full telephone number DO NOT PRESS Start unless you are dialing a fax machine and do not wish to speak to the other end Listen to your terminal s built in speaker When the other party answers pick up the handset Replace the handset ...

Page 47: ...ding the fax 1 Dial the other party using the handset or On Hook 1 Page 45 Important If you are using a Quick Dial key place the documents in the feeder 2 Speak to the other party then 3 place your document in the feeder and ask them to press Start at their end 4 Note If you hear a high pitched tone in stead of a voice press I Start immedi ately If you still want to talk with the other end press V...

Page 48: ...If your buzzer does not emit a tone the other party did not come to the phone 2 This procedure only works if the other end has the Voice Request function If you want to talk after receiving a fax While the Communicating indica tor is lit preSS Voice Request When your machine s buzzer emits a tone i Pick up the handset ii Press Stop iii Speak See Note 1 3 After speaking hang up Note If the other pa...

Page 49: ...rminal numbers as normal Note Contrast resolution page count and department code cannot be stored instead of pressing the Start key press the Quick Dial key that you wish to store the program in Then press Yes Do not press a key that already has a telephone number or program stored in it The programmed procedure will now begin If you do not wish to use the procedure now press Stop immediately Labe...

Page 50: ...ed b Polling Reception Program 1 Press the key into which the desired program has been stored When you press a key the label that you gave the program is now displayed sure that you have the right program Check the label to make Note If TOO MANY STATIONS is displayed either delete a polling or memory file Function 66 or 67 or try the program again later Erasing a Program 1 PreSS Function 6 0 Yes 2...

Page 51: ...he MemorV I Space Display in the top right of the character display If this reads OYO there is no room To determine whether there is room for your document bear in mind that an average page of a business letter takes up about 2 of the memory space If you need to make some room for a high priority document refer to Clearing Memory Files page 88 Also note that Send Later can be used if you wish to s...

Page 52: ...a full number at the built in keypad or a Group I Do not use the handset I 6 Press Yes READY 100 02 30PM QISIKp ADj START Note If TOO MANY STATIONS is dis played you can t store the number you just entered You will have to store the rest of your numbers later in a seperate oper ation or redo the whole operation later 7 Either Dial another number Go to step 5 Press Start The message will bestowed a...

Page 53: ...press Stop After all redialing attempts fail an Error Report is printed and the message is erased from memory To cancel redialing erase the document from memory with Function 67 Page Retransmission If ECM is enabled Function 83 any parts of a page that were not sent correctly will be resent automatically However if ECM is not enabled the complete page will be resent the maximum number of retransmi...

Page 54: ...t alternative destination can be used page 59 Confidential transmission cannot be made from memory Make sure the unit is in standby mode 1 Press Confidential the indicator will light Select the contrast and resolution Press Place the document in the feeder NO twice 2 READY 100 02 30PM 4 CONFIDENTIAL ID Y N Page Counting page 35 Department Code page 36 Press Yes to confirm this pass word The other ...

Page 55: ... Notes The ID codes of the requesting and the broadcasting stations must be identical This code must be agreed upon and stored using Function 62 before using this feature Your fax telephone number must also have been programmed using Function 80 before using this feature Only a machine with the transfer broadcasting function can be used as a broadcasting station Your FAX4000L can act as a broadcas...

Page 56: ...made a mistake READY 100CO 02 30PM QUICK SPEED KPAD 7 Enter an end receiver number Note If the broadcaster is a FAX4000L FAX95 or FAX105 FAX105 must have optional memory installed you must use the dialing method given in Note 2 on the next page Use a Quick Dial key Speed Dial Code Group or full number at the built in keypad See Note 1 I 1 Quick Dial page 40 Speed Dial page 40 Groups page 41 See No...

Page 57: ...l Speed Dial and Groups to enter end receiver numbers For a Quick Dial Code e g Quick Dial 01 Note Do not press your Quick Dial key i 01 Type in at the keypad For a Speed Dial Code e g Speed Dial 00 Press j 0 _Yes j For a Group e g Group 1 Press j El 0 1 Yes 3 TRANSFER REQUEST N A If this is displayed the designated broadcaster cannot transfer your message its mem ory may be full or it may not hav...

Page 58: ... standby mode to use for this message Example 7 3 6 2 2 3 READY 100 02 30PM SET DOCUMENT Press polling NO The Polling READY 100 02 30PM ID 7362 YIN Press No if you make a mistake indicator should be lit 7 Press Yes to confirm this Place a document in the feeder Select contrast and resolution READY 100 02 30PM PAGES 00 KEYPAD N 4 Press NO twice 5 Page counting page 35 Department Code page 36 READY ...

Page 59: ...calls that would otherwise be needed for this operation Perform the normal transmission 4 After transmission is complete operation the machine goes into the polling a Insert the document s reception mode b Select the appropriate resolution and contrast c Dial the other party d Press Start When the Communication lamp lights on the operation panel press Polling 201 555 1212 A4 A4 TRANSMIT As transmi...

Page 60: ... 1 Place the document in the feeder 2 Select the contrast resolution page count and department code Do not use the handset 3 Dial 4 Press Yes 5 Dial the alternative destination 6 Press start Note If the first destination is busy your unit will wait for one minute before dialing the alternative lo cation If the alternative is also busy your unit will redial the first location about four minutes lat...

Page 61: ...de page 23 Your machine will not send the message if the other end s ID code does not match yours 1 11 Stamp The stamp allows you to check whether all pages of your document were received correctly at the remote terminal Pages received correctly will have a pink circle at the bottom if the stamp is switched on In memory mode the stamp does not operate However after an adjustment by a service repre...

Page 62: ...e Note that two calls are needed to send a very wide original see page 62 for more on Batch Transmission pjyiynmj You can also transmit an original that is wider than the document guide fold it in half and use the manual feed lever as follows Be sure to use Memory transmission the Memory indicator must be lit Fold the original in half Push the manual feed button while placing the folded document i...

Page 63: ...s feature allows you to call a fax machine and instruct it to send you whatever documents it hason polling standby for you to pick up Polling can be done immediately or at a programmed later time Polling transmission page 57 Notes 1 2 3 4 5 6 7 There must be a message ready for polling transmission at the other end The other end s ID code must be the same as your programmed ID code Function 62 un ...

Page 64: ...Y N READY 100 02 30PM POLL LATER y N Press No if you make a mistake 4 If you want to poll immediately press NO Go to step 6 If you want to poll later press Yes READY 100 02 30PM TIME 02 30PM KPAD Y 5 Enter the time at the keypad Example 11 30 pm Do not use 0000 or FFFF 8 Press Yes to confirm this ID READY 100 02 30PM QuICK Sp EED Kp AD s 9 Dial using Quick Dial Speed Dial a full number at the keyp...

Page 65: ...E CREATED If this is displayed a message was coming in at the designated polling time or when you pressed Start Polling will begin immediately after the end of reception CAUTION Send later polling files are erased automatically after polling unless there is a line problem 2 2 Closed Network for Reception In a closed network communication can only take place between terminals which have the same ID...

Page 66: ...l accept fax messages For each terminal you must know the programmed RTI if it is a fax terminal made by Ricoh or CSI if it is another manu facturer s model If that fax terminal subsequently changes its RTlor CSl you will have toprogram the r new one Hint You can get the other party s RTI or CSI from the TCR see page 89 1 PreSS Function Note If a name or displayed on press Yes the display is 85 Ye...

Page 67: ...e erasing go to step 2 Press Function READY 100 6 02 30PM SET DOCUMENT Switching Authorized Reception On Off If you wish to receive from terminals that are not included in authorized reception you will have to switch authorized reception off I PIQSS Function 5 7 Yes The top line of the display shows the cur 2 Press I to switch authorized rent setting reception on E EYzl Press 2 to switch it off Pr...

Page 68: ...achine handset Function 87 must be programmed before Notification can be switched on Switching Notification On Off 1 Press Function 5 9 Yes NOTIFICATION OFF ON 1 OF F 2 The top line of the display shows the cur rent setting 2 To switch notification on press 1 To switch it off press 2 If the setting is correct press Function Programming the Notify Terminal Telephone Number The notify terminal can e...

Page 69: ... Y N 21355586419 IB_ B9S To correct a mistake Press Clear to go press NO to clear back a space the whole number Note for PBX users If your machine is behind a PBX include the access code and a pause before the number if the not ify terminal is on an outside line Example Access Code 9 Press 9 Pause Redial I then enter the number 4 The display shows how many times the beeper will sound Either To kee...

Page 70: ...sent to the forwarding terminal Messages can only be forwarded one at a time batch forwarding is impossible Your TTI is not printed out on top of the pages by the forwarding terminal Your machine will print the message before forwarding it PRINT FORWARD FILE will be displayed on your machine s display panel Switching Forwarding On off 1 Press Function 5 8 Yes The top line of the display shows the ...

Page 71: ... If a number is already displayed either To keep the number as it is To erase the number press Clear 2 Type in the telephone number at the built in ten key pad Example 2135553761 To correct a mistake Press Clear to go back a space Press No I to clear the whole number Note for PBX users If your machine is behind a PBX in clude the access code and a pause before the number if the forwarding terminal...

Page 72: ...volume can be controlled with Function 55 If thespeaker has been enabled you will beableto hear the Iinecondition during communication If the line is busy you can press Stop and begin another operation When the unit is in standby mode 3 pr13SS Function 5 5 Yes Repeat step 2 for the trans mission monitor ON HOOK MONITOR Y MIN MAX Adjust the volume of the on hook 4 dial monitor while listening to th...

Page 73: ...veloped signaling system which greatly reduces the possibility of data being lost as a result of bad telephone lines You should switch on ECM if you frequently communicate over poor telephone lines Using ECM telephone charges are not affected and may even be reduced unless you encounter a bad line In this case the extra signaling involved will increase line charges but data will be transmitted muc...

Page 74: ... inthe list quite often program it asauserfunction key This will save you a few moments every time you use that function For example if you often do Function 51 Communicated Page Counter do the following 1 Press 2 Press Function 5 1 3 MODE NO 51 Y N TOTAL TX RX 4 a user function key Example F4 MODE NO 51 PROGRAM FUN CT IO N Y N Press Yes Press Function to return to standby Then when you wish to se...

Page 75: ...s of telephone numbers such as area codes and country codes using the Quick Dial Keys and Auto Dial Codes Then youcanenter a combination of Quick Dial Keys Auto Dial Codes and digits to dial a telephone number Example Assume that the following Quick Dial and Auto Dial have already been programmed Quick Dial 01 01181 Overseas to Japan Quick Dial 02 3 Tokyo Auto Dial 10 555 Then you can dial 01181 3...

Page 76: ...m amount of memory permissible using memory boards is 3 Mbytes or 219 pages Hard Disk The machine can be upgraded with a 20 Mbyte hard disk 1 200 letter size 8 1 2 x 1 1 pages of the CCITT 1 Slerexe letter test chart If a hard disk is added optional memory boards cannot be used and the basic 1 Mbyte of memory inside your machine will be disabled So the maximum amount of memory is 1 200 pages Paper...

Page 77: ...rint counters use Function 52 1 2 Switching Page Count On Off This function allows you to instruct your terminal to batch number multipage documents as they are printed out at the other end e g p 1 3 p 2 3 p 3 3 If you disable this function the PAGES 00 KPAD N prompt will not appear when you are making a transmission and pages will be given simple page numbers e g PI p2 p3 Page 35 for more informa...

Page 78: ...u are polling or making a transmission 1 press Function 5 4 Yes 2 To switch off department code press 2 To switch on department code press 1 When the displayed setting is The top line of the display gives the cur COrlPCt Pt eSS Function rent status 1 4 Switching the Transmission Report On Off The transmission report is disabled at the factory Use this function to enable this report I Page 90 for m...

Page 79: ...ammed with either Two numbers one for a fax terminal and one for a telephone see pages 30 40 and 45 for how to use Quick Dial keys for faxing and for phoning The telephone number can be the same as the fax number for example the fax may share a line with a telephone Or they can be completely unrelated When using a Quick Dial key if a document is present in the feeder the machine will dial the fax ...

Page 80: ...step 2 3 Enter the number at the built in ten key pad This must be a fax number Note If you do not want to store a fax number press No and go to step 6 Example 2135558632 To correct a mistake Press Clear to go back one space Press No to clear the whole number Note for PBX users If your machine is behind a PBX you will need to include the access code and a pause before the number if the number is e...

Page 81: ...mistake see Note 2 below for editing features Notes 1 For letters A Z use Quick Dial Keys 01 to 26 For numbers O 9 use the operation panel s ten key pad For an press Quick Dial 27 For a space press Quick Dial 28 For punc tuation marks and other sym bols press Quick Dial 32 con secutively until the symbol you need appears then press Quick Dial 31 2 Move cursor Quick Dial 31 Backspace Quick Dial 30 ...

Page 82: ...lude the access code and a pause before the number if the number is on an outside line Example Access Code is 9 Press 9 Pause Redial Then enter the number r Notes 1 For international numbers you must place a pause after the country code Use the Pause Redial key 2 If you are going to use the num ber as a broadcaster or end re ceiver in a Transfer Request operation at any time you may have to enter ...

Page 83: ... Choose another key Press No Go to step 2 Store or edit a non fax telephone number Press 1Yes Go to step 6 Either 4 Enter the new fax number at the built in ten key pad Observe the rules given in step 3 on page 79 Example 2015557468 FAX 01 KPADI YIN 2015557468 U19DI 9 Notes 1 To correct a mistake Press Clear to go back one space Press No to clear the whole number 2 If you do not want to program a ...

Page 84: ...mber Example 2015556487 OUICK 01 Y PROGRAMMED I I TEL 01 KPAD Y N 1 1 11 Either 8 Tostorethe number press Yes QUICK 01 YfN PROGRAM LABEL 9 Either If you do not wish to reprogram the label press No Go to step 11 press Yes Edit or program another number Go to step 2 If you have finished press Function Print a Telephone List Function 71 and keep it near the machine 83 ...

Page 85: ...given in step 3 on page 79 Example 2015557468 Notes 1 To correct a mistake Press Clear to go back one space Press No i to clear the whole number 2 If you do not want to program a new num ber into the code Either Reprogram the label press I Yes Keep the label the same press No and go to step 8 See steps 8 9 and 10 of Quick Dial Code programming page 80 for details on how to edit the label Either To...

Page 86: ...r transfer request a group with more than 100stationscannot be used for polling reception and a group with more than 142stationscannot be used for memory transmission Only ten full telephone numbers can be stored in groups The following procedure applies both to programming new groups or modifying existing ones 1 PreSS Function 6 I Yes GROUP NO H 1 9 2 Enter the group number that you want to progr...

Page 87: ...unction Print a Telephone List Function 71 and keep it near the machine Notes 1 One of the following messages will be briefly displayed PROGRAMMED the number has been stored into the group NOT PROGRAMMED no telephone number has been allocated to this key or code LONGHAND S FULL you tried to program a full telephone number into the group but there are already ten telephone numbers used in groups Ei...

Page 88: ...ayed you instructed the machine to delete a file that Example File No 1 type 1 does not exist Try again from step 2 FILE NO 1 ylN CLEAR FILE Notes Press No if you typed the wrong number 1 8 Switching TTI On Off If you disable TTI your TTI and date time and page number will not be printed at the top of pages received at the other end You may wish to disable TTI if you want the other end to receive ...

Page 89: ...machine to delete a file that does not exist Try again from step 2 You cannot erase a confidential file If you try the machine will go back to step 2 automatically FILE NO 001 Y N CLEAR FILE7 Pressi No if you typed the wrong number 1 10 Printing the Contents of a Memory File If you want to see the text of a document that you stored in a particular memory file do the following PreSS Function 7 5 Ye...

Page 90: ...EMOTE TERMINAL MODE TIME RESULTS TOTAL DEPT FILE IDENTIFICATION PAGES CODE NO RICOH CORP G3EF RMC 00 15 OK 01 0001 F 001 T t t See See See below below below TX 000005 RX 000006 I 1 Mode R T s D F c E M Results OK E c K File No P F Footnote TX RX Receive Transmit Standard Resolution Detail Resolution Fine Resolution Confidential ECM Memory Reduction Transfer Batch Transmission Successful Communicat...

Page 91: ...an The following report means that the machine sent four pages but there were errors during the first two pages ERROR REPORT Your machine s ID is here RTI TTI CSI SELF NO MAR 01 9108 30 AM DATE START REMOTE TERMINAL MODE TIME RESULTS TOTAL DEPT FILE x TIME IDENTIFICATION PAGES CODE NO MAR 01 0830AM RICOH CORP G3EST 00 40 E 04 1234 I ERROR MESSAGE PAGE S NOT TRANSMITTED ERROR CODE S P ol P 02 0 07 ...

Page 92: ...OTAL RESULTS PAGES NOT IDENTIFICATION PAGES TRANSMITTED QUICK DIAL 01 02 OK SPEED DIAL 00 01 E P ol UNABLE TO TRANSMIT THIS REPORT TO TRANSFER REQUESTOR PLEASE RESEND TO FAX NO 213 5556381 Transfer Requesting Terminal 2 5 New Polling File Report This report isprinted automatically after you program themachine for polling reception It gives the file number time of polling and destinations including...

Page 93: ...as those for the New Polling File Report see item 2 5 on the previous page Note Occasionally a fractional number will appear in the Pages column For example 1 2 means that two pages were stored but only one could be sent 2 8 Power Failure Report If the power fails or is switched off all documents stored in the memory including forwarding files transfer files confidential and substitute receptions ...

Page 94: ...med telephone numbers The Quick Dial and Speed Dial lists also show what groups each programmed telephone number is contained in PreSS Function 7 1 Yes 4 If you want to see the Quick Dial MODE NO 71 YIN TELEPHONE LIST Note Press Function if you entered the wrong number 5 Press Yes ALL LISTS COPY N Either 6 If you want all lists press Copy Goto step 8 If you only want one or two of the lists press ...

Page 95: ...unction j I 71 r 3 Copy_ 3 5 SAF File List You may print information on any one document stored in the memory or on all stored documents For an explanation of the Pages column see Memory Transmission Report on page 92 Press I Function I 71 4 Fei r 3 PzEzEl To list information on all memory files ex cept confidential ones go to step 4 Press r NOj Enter the number of the file that you wish to see If...

Page 96: ...REC LIST AUTHORIZED RECEPTION LIST Your machine s ID is here RTI TTI CSI SELF NO MAR 10 9109 00 AM REMOTE TERMINAL REMOTE TERMINAL REMOTE TERMINAL IDENTIFICATION IDENTIFICATION IDENTIFICATION 01 RICOH CO LTD 11 21 f 02 RICOH TOKYO 12 22 03 RICOH USA 13 23 04 2465551371 14 24 05 RICOH EUROPE 15 25 06 RICOH FAX DESIGN 16 26 07 RICOH AOYAMA 17 27 08 CHICAGO OFFICE 18 28 09 19 29 I 10 20 30 ...

Page 97: ...cassette 1 Take out the cassette Raise the end slightly then slide it out gently I t 2 Open the lid 3 Bend the new stack of paper a few times 4 Load paper into the cassette Note True up the edges of the stack If you want to use a different size of paper call service to have the cas sette and sensors adjusted Do not fill up past the load limit marker 5 Close the lid and replace the cassette 96 ...

Page 98: ...u have to change the cartridge When the Add Toner indicator remains lit it is time to install a new toner cartridge 1 Take out the cassette 2 Open the right cover Pull up the lever on the cover 3 Swing down the toner cartridge by pulling it down from the top Then remove the car tridge from the development unit 4 Take a new cartridge and shake it Do not remove the seal yet 97 ...

Page 99: ... into position m II 7 Fit the handle onto the pin on the bottom left of the cartridge Note There are two possible types of handle as shown in the diagram 8 Turn the handle clockwise to remove the seal until you see the yellow band on the seal Then remove the handle 9 Close the cover and replace the paper cassette Turn until you see the ye band L l 1 11 IL L l p _ I 98 ...

Page 100: ...mark becomes 1 Remove the document tray 2 Open the scanner cover 3 4 pale refill the stamper as described below Add no more than 2 drops of ink to the center of the stamp Let the ink soak in Caution Don t drink the ink Close the ment tray cover and put back the docu ...

Page 101: ...nit by pushing the upper unit release button Ur xxw Urrit Releese _ 1 s _ 7 f LA Button 2 While holding down the green master unit release lever slide out the master unit lift the green ledge as shown in the diagram 3 Remove the two wedges from the new mas 4 fi i t 111 s s P k Master Unit Release Master Unit Lever Green ter unit NewMaserunit 1 J L J 4 Slide in the new master unit along the guides ...

Page 102: ...the upper unit 8 Press the Function key then enter 88 9 Push Yes 10 Push Yes The machine resets the master belt counter Green Area A Master I MODE NO 88 YIN REPLACED MASTER Note If you have a service contract with your dealer and if you would like to have the master unit changed because of poor copy quality call your service representative For normal master unit replacement When the indicator blin...

Page 103: ...g unit must be replaced 1 2 Open the upper unit by pushing the upper unit release button Note Wear the provided gloves I While holding down the green master unit release lever slide out the master unit lift the green ledge as shown in the diagram Caution Do not touch the belt surface 3 To protect the master surface put the mas ter unit on a flat table and put a sheet of paper on the master unit Ma...

Page 104: ... Do not incinerate waste toner Toner dust may cause flashback when exposed to open flame 5 Carefully clean the charge corona wire with the cleaning pen provided in the cleaning kit See procedure 7 on page 109 for more details on how to do this 6 Change the ozone filter A new filter is provided in the cleaning kit See page 110 for more details on how to do this 7 Wipe the registration roller with t...

Page 105: ...must face down when the upper unit is closed 10 Slide in the master unit along the guides Caution Do not touch the master belt surface 11 Push down on the bright green areas of the master unit to make sure each side is locked 12 Close the upper unit 1 t lg After changing the cleaning unit do the maintenance procedures listed in the User Maintenance Procedure section of this manual excluding proced...

Page 106: ...s time to change the cleaning unit the display panel will show REPLACE CLEANING KIT For your convenience a maintenance kit is provided with each new cleaning unit The components that require cleaning are illustrated below Detailed procedures follow the illustrations 6 1 Document Feed Section Clean the machine by using the cleaning pen and cloth provided Before cleaning the machine dampen the clean...

Page 107: ...e push the scanner release button I Scanner Cover 1 Separation Roller 2 RI Pressure Roller 1 Separation Roller Wipe the separation roller with the damp cloth while rotating it A 2 RI Pressure Roller Wipe the RI pressure roller all three segments with the damp cloth while rotating it 106 ...

Page 108: ...ument Feed and Pick up Rollers Wipe the document feed and pick up rollers with the damp cloth while rotating them Note Be careful not to damage the S1 actuator rwq 4 4 d S Actuator 4 RI roller Wipe the R1 roller with the damp cloth while rotating it Note Be careful not to damage the S2 actuator y S2 Actuator 6 Exposure Glass Wipe the exposure glass with the cleaning pen Ill Close the Scanner Cover...

Page 109: ...d cleaning unit and ozone filter 1 2 3 4 Open the upper unit by pushing the upper unit release button Slide out the master unit see page 100 Note Do not tip it upside down or the used toner inside may spill out Remove the cleaning unit see Remove the black ozone filter page 102 108 ...

Page 110: ... II 11 II w Carefully wipe the wire with the cleaning pen ChargeCoronaWire 8 Registration Roller 1 Lift up the registration pressure roller 2 Clean the registration roller with the damp cloth while rotating it Note Be careful not to damage the registration sensor actuator Registration Pressure Roller Registration Roller 109 ...

Page 111: ...unit see page 100 4 Close the upper un 6 3 Paper Exit Section 1 Clean the hot roller str t ppers 1 Pull the exit cover lever and open the exit cover on the left side of the machine 2 Wipe the five plastic strippers with the cleaning pen Note Do not touch them directly because they may be hot 3 Close the exit cover Il Install the Document Tray Copy Tray and Cassette Exit Stripper Switch on the powe...

Page 112: ...MEMO 111 ...

Page 113: ...MENT JAM O Clear Original 1 Press the scanner release button Open the scanner 2 Carefully take out the jammed original Do not leave any pieces inside This Page Pagel13 Pagel18 Document Jam A defective or non recommended document type may cause a jam Pages 28 and 29 112 ...

Page 114: ... entrance Below the upper unit Copy feed out area Lower cassette entrance for machines with the optional lower paper feed unit Lower cassette guide plate for machines with the optional lower paper feed unit A Cassette Entrance 1 Remove the cassette 2 Gently pull out the misfed paper Do not leave any pieces inside I 3 Replace the cassette L I 113 ...

Page 115: ...eading or trailing edge or by the center if both edges are jammed If the leading edge is jammed in the fusing unit open the copy feed out cover before clearing the jam Cautions Do not touch the fusing unit It is hot Do not touch the master belt Any toner on the paper will not be fixed to the paper Be careful not to get your hands or clothing dirty 4 Close the upper unit 114 ...

Page 116: ...7 SOLVING PROBLEMS C Copy Feed out Area 1 Remove the copy tray 2 Open the copy feed out cover 3 Gently pull out the misfed paper Do not leave any pieces inside 4 Close the cover and replace the tray 115 ...

Page 117: ...sette and op tional paper feed unit shown here is the optional paper feed unit described on page 74 2 Gently pull out the misfed paper Do not leave any places inside 3 Replace the cassette E Lower Cassette Guide Plate 1 Open the front cover Option61 Paper Lowe Cassette Feed Unit _ _ UI 7 116 ...

Page 118: ...2 Pull down the blue lever to open the guide plate 3 Gently pull out the misfed paper Do not leave any fragments inside 4 Close the guide plate until it locks I 1 __D I _ _m _ L I L J I l 1 I I 5 Close the front cover 117 ...

Page 119: ...TION The telephone keeps ringing and no fax is printed Switch the power on If the Power indica tor does not light check that the power cord is plugged in Change the telephone line type setting see page 19 The number must contain the access code and a pause see page 81 Try adding more pauses The document is jammed in the feeder Remove the jammed document see page 112 and repeat the transmission pro...

Page 120: ... Stripes on copy TELEPHONING You can t receive phone calls the unit only rings once then goes into receive mode The cassettes are empty Add paper see page 96 The printer has jammed Clear the jam see page 11 3 ID Codes do not match Contact the person at the other end Clean the exposure glass see page 107 You are in Automatic Receive mode Change to Manual Receive mode see page 42 119 ...

Page 121: ...s for code 0 00 Faulty remote terminal Poor line condition Poor line condition Incompatible or faulty remote terminal Poor line condition The facsimile machine that you were sending to remote machine disconnected during the call either due to noisy phone lines a paper jam or because it ran out or paper Resend the page The remote machine received the page that you sent but it had errors on the page...

Page 122: ...No paper Cover was opened during printing Possible fault in your machine Insufficient memory to receive the message When the pages in memory have been printed ask the other party to resend Poor line condition Cleaning unit needs replacing code 9 19 cleaning unit almost full Fault within your terminal Time to replace the master unit Copy jam in the cassette entrance Copy jam below the upper unit Co...

Page 123: ...ions Excluding optional kits Width 5 8 to 11 7 Length 4 1 to 47 328 max imit is ava Thickness 2 to 8 roils 50 sheets using 20 lb paper ty Without memory options or hard disk 73 average Iable etter size pages at standard resolution With memory options 146 pages 1 Mbyte option or 219 pages 2 Mbyte option With hard disk 1 200 pages Standard 98 x 203 dpi Detail 196 x 203 dpi Fine 392 x 203 dpi 6 sec a...

Page 124: ...bits an average page will produce about 200 000 of them and then sends them out at atop speed of 14 400 bps Broadcasting In G3 fax communication terminology broadcasting is the transmission of a document to more than one address in sequence not simultaneously CclT r Consultative Committee for International Telephone and Telegraph This committee sets interna tional standards for communication Commu...

Page 125: ...minals are also known as North American six minute terminals Halftone This is a method for more accurate black and white reproduction of photographs or documents con taining different types of shading International Dialing Code This is the code that must be dialed at the beginning of the number if the destination is outside your country Memory File This is a document stored in the SAF memory see t...

Page 126: ...are sending to or receiving from RTI Remote Terminal Identification See page 20 SAF Store and forward SAF File Same as Memory File see the previous page SAF Memory This is the memory used for storing documents Sendina Same as Transmission see below Standby Mode The terminal is said to be in standby mode when it is idle Terminal A facsimile terminal such as your machine Time Designation This is pro...

Page 127: ...ry or an authorized service agency for all repairs Call 1 800 FASTFIX for information on obtaining repairs The FCC registration number and ringer equivalence number can be found on a label located on the back of the machine CANADA The Canadian Department of Communications label identifies certified equipment This certification means that the equipment meets certain telecommunications network prote...

Page 128: ...are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The standard connecting arrangement code for this equipment is CA1 1A or CA45A The Load number LN assigned to each terminal device denotes the percentag...

Page 129: ...s one piece telephone consists of a handset and abase All telephone features are included in the handset 1 andSe Base L COMPONENTS g 00 00 00 31 00000 00000 00000 Dial Switch Hook Switch Ringer Volume Control Coiled Cord m 11111 7 Ringer J l l am 128 ...

Page 130: ...lly set only once when you first install the telephone If you change the dialing method you must hang up after reset ting the switch STEP 3 CHECK FOR DIAL TONE Lift the handset and listen for a dial tone If you can not hear a dial tone check the connection modular jack and plug OPERATION ANSWERING CALLS AND HANGING UP To get a dial tone or to answer an incoming call lift the handset from the base ...

Page 131: ...telephone has a durable finish that should retain its original luster for many years Clean exposed parts with a soft slightly damp cloth To remove stains use a mild soap Never use detergents excess water treated cloths harsh cleaning agents or sprays CAUTION This product can be hazardous if immersed in water To avoid the possibility of electrical shock do not use it while in the bathtub or shower ...

Page 132: ...electrical surges from entering your home absolute protection from lightning is impossible If you suspect a gas leak report it immediately but use a telephone away from the area in question The telephone s electrical contacts could create a tiny spark While unlikely it is possible that this spark could ignite heavy concentrations of gas Call Service Center USA 800 FAST FIX CANADA 613 727 0890 131 ...

Page 133: ...elephone Company may discontinue your service temporarily f possible they will notify you in advance But if advance notice is not practical you will be notified as soon as possible You will be advised of your right to a complaint with the FCC 4 Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper operation of your equipment If th...

Page 134: ...irs to certified equipment should be made by an authorized Canadian maintenance facility designated bythesupplier Anyrepairs oralterations made bytheuserto this equipment or equip ment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility tel...