Rinnai Smart Cylinders MS13555030S, Owner And Installer Manual

Page 1: ...ers Mains pressure indoor stainless steel Owner and installer guide Models MS13555030S MS18055030S MS25055030S Installer Please leave this guide with the home owner as it contains important safety and warranty information ...

Page 2: ...property damage personal injury or loss of life The appliance is not to be used by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction Important For more information about buying using and servicing of Rinnai appliances call 0800 RINNAI 0800 746 624 Rinnai New Zealand Limited 105 ...

Page 3: ...ion Specification summary 12 Dimensions 13 Plumbing setup 14 Storage and delivery temperatures 15 Water quality 16 Electrical supply and connections 17 Valves and fittings 18 Commissioning 18 10 Year Limited warranty 19 Warranty examples in the real world 22 Proof of purchase 23 Installer details 23 ...

Page 4: ...r a minimum of one week it will automatically adjust the cylinder heating times according to your hot water usage pattern A certain amount of hot water is guaranteed at all times depending on the level you select Manual mode Permanently maintains the total volume of water at a temperature according to the selected level operates just like a traditional electric storage cylinder Vacation mode Keeps...

Page 5: ... 2 55 C 3 60 C 4 65 C 5 70 C Biosafe operation To meet the New Zealand Building Code requirement1 to disinfect water for legionella bacteria2 the system will perform heating above 60 C whenever risk conditions 60 C for 21 days are detected Vacation mode If you are going away switch the cylinder to vacation mode In vacation mode the cylinder will be set to maintain the water at a minimum temperatur...

Page 6: ...ituation Do not reset the thermal cutout until the water heater has been serviced by a qualified person Do not operate the system unless all the safety devices are fitted and are in working order It is also important that you do not tamper or remove any of these devices Draining and filling the system This normally occurs during installation or servicing and must be carried out by an authorised pe...

Page 7: ...icate a problem It is important that you raise and lower the easing gear gently During the operation if the valve does not discharge water when the easing gear is lifted or does not seal again when closed arrange for an authorised person to come and inspect the system immediately During servicing of your cylinder the TPR valve needs to be checked and or replaced This needs to be done by an authori...

Page 8: ...he same time for more than three seconds I have cold water while in iQ automatic mode A sudden significant increase of hot water consumption may generate occasional cold water Change to manual mode and select the desired temperature level and then go back to iQ mode If this occurs regularly increase the level in iQ mode or occasionally go into manual mode Lack of hot water or no hot water Is there...

Page 9: ...ugh the drain line If water is discharging continuously there may be a fault with one of the valves contact the installer to discuss Water is too hot If possible check the temperature of the water coming out of a hot water tap with a thermometer If it is higher than 55 C then this indicates a problem with your system contact an electrician for advice High electricity bills If you think your electr...

Page 10: ...This page intentionally left blank ...

Page 11: ...Installation Installation servicing and repair shall be carried out only by authorised personnel ...

Page 12: ...161 5 kg 180 L 31 5 kg 211 5 kg 250 L 41 kg 291 kg Pressure limiting reducing valve This water heater MUST be installed with a 500 kPa or less pressure limiting valve and appropriate cold water expansion valve TPR valve A temperature and pressure relief valve is supplied with the water heater and MUST be fitted A TPR insulation kit to reduce heat loss is also supplied with the cylinders this also ...

Page 13: ... all sizes Cold inlet female all sizes Hot outlet top of cylinder female all sizes Eco inlet Not applicable for Rinnai Smart Cylinders as they are not suitable for connecting to open loop solar or hot water heat pump systems Hot water outlet female Side cold inlet Element Side cold inlet TPR 40 40 45 Ø 550 mm 310 mm female side cold inlet all sizes Eco inlet TPR female TPR all sizes 325 mm Height ...

Page 14: ...th to support the weight of the water heater when full The water heater must also be suitably restrained against seismic activity G12 AS1 Figure 14 details an acceptable method of restraint Drip tray catch pan MUST be fitted The Rinnai warranty does not cover any consequential loss from leaks to the cylinder so it s important a suitably drained drip tray catch pan is fitted as per AS NZS 3500 4 20...

Page 15: ... all other buildings To comply with these requirements a temperature limiting device such as a tempering or thermostatic mixing valve will be required on all installations Pipe work It is the installer s responsibility to adequately size the distribution pipe work in a property to ensure sufficient performance from all outlet fittings Water pipe sizing should be performed in accordance with AS NZS...

Page 16: ...d filtration experts be undertaken Hard water Hard water containing calcium carbonate can cause scaling on hot surfaces We recommend a water temperature of no more than 65 C to minimise scale build up Scale reducing or water softening devices should be considered in hard water areas The unit is not guaranteed against damage due to scaling Water quality outside the limits as set down below will voi...

Page 17: ... capable of withstanding the appliance load Fixed wiring must be protected from contact with the internal hot surface of the water heater Electrical access is via a hole in the element cover for mounting with an approved electrical conduit gland For entry to the element cover remove the two fixing screws Connect all Live Neutral and Earth wires in accordance with the wiring diagram Inspect and ens...

Page 18: ...e isolating switch to the water heater 2 Close the cold water isolation valve at the inlet to the water heater To drain the water heater 1 Turn off the water heater as above 2 Close all the hot water taps 3 Gently operate the TPR valve release this will relieve the pressure in the water heater 4 Open the drain valve make sure no damage will occur from discharged water 5 Operate the TPR valve again...

Page 19: ... for commercial purposes hair salon catering kitchen communal care facility etc These installations would be considered commercial applications An exception would be an accommodation business such as a motel where the water heater serves the equivalent of a single family dwelling this would be a residential application General warranty terms Rinnai reserves the right to make modifications and chan...

Page 20: ... is difficult a service charge will apply If at the discretion of the attending service person the installation is deemed illegal or access is dangerous service will be refused Any work required to gain reasonable access to the cylinder will be chargeable by the attending service person for example removal of cupboards doors walls or the use of special equipment to move components but not limited ...

Page 21: ...Where the cylinder has failed directly or indirectly as a result of poor water quality outside the limits specified 6 Where it is found that there is no fault with the cylinder and the issue is related to the installation or is due to power failure 7 Subject to any statutory provisions to the contrary Rinnai does not accept a liability for consequential damage or any incidental expenses resulting ...

Page 22: ... Yes All costs covered by Rinnai Faulty element 3 years No All costs covered by the owner Cylinder leaks as a result of a faulty inner cylinder and causes damage to carpets and flooring 11 months Yes No Cost of cylinder replacement covered by Rinnai Consequential loss damage to carpets and flooring is not1 1 Consequential losses All cylinders are required to be installed with a drip tray this is a...

Page 23: ...or future reference ATTACH YOUR PROOF OF PURCHASE HERE RECORD YOUR DETAILS OF PURCHASE BELOW Retailer Retailer address Date of purchase Product details Proof of purchase Installer details Company name Installer name Address Phone Mobile Signed Date Product registration You can register your product online at rinnai co nz register ...

Page 24: ...Rinnai co nz Experience our innovation 0800 746 624 http www youtube com rinnainz a touch of magic 20430 C ...