Risco RisControl RP432KPT, User Manual

Page 1: ...RisControl User Manual Model RP432KPT ...

Page 2: ...n Menu 14 RisControl Top Bar 15 Troubles Management 17 Communication troubles 17 Confirm Troubles 19 Notifications Management 19 Software Update Notification 20 Confirm Alarms 20 SCREEN SAVER 22 Exit Entry Screen Saver Mode 22 Screen Saver During Alarm 22 LOCK SCREEN 23 About the Lock Screen 23 Lock Screen with Quick Arm and or Quick Stay 24 Lock Screen with Undefined Quick Buttons 25 The Lock Scr...

Page 3: ...ERAS 39 Cameras Screen 39 PIR CAM 40 Video Cameras 40 The Cameras Screen 41 Quick Buttons 42 Using Quick Buttons 42 Quick Buttons Tray 43 Editing the Quick Buttons Tray 43 Adding Removing Quick Buttons from the Tray 43 Adding Removing Multiple Quick Buttons to from the Quick Buttons Tray 44 VIDEO RECORDER 45 Video Recorder Live Gallery 45 Camera Video Playback 46 Time Slider 47 Playback Controls 4...

Page 4: ...ission Settings 57 Add a User 58 Edit or Delete a User 59 Edit a User s Own Details 60 Login to the RISCO Cloud 61 Date Time 61 Date Time Settings 62 Maintenance 62 The Maintenance Menu 62 Walk Test 63 Sounder Test 64 Service Mode 64 Anti Code 64 Sounds 65 Follow Me 66 Adding a Follow Me Recipient 66 Test or Edit a Follow Me 68 EMERGENCY 69 Emergency Button Position in Lock Screen Main Menu 69 Eme...

Page 5: ...eypad with an intuitive easy to navigate user interface RisControl combines standard keypad functionality with the ability to operate RISCO s cloud based solutions and products such as alarm video and Smart Home devices from one customizable screen Figure 1 RisControl ...

Page 6: ...LLING THE RISCONTROL Note This chapter is intended for the installer Mounting the RisControl 1 Remove the RS 485 connector 2 Insert the wires into the RS 485 connector and secure with screws Wall Installation ...

Page 7: ...7 3 Gang Flush Mounting Box Installation 3 Remove screw to separate the bracket from the RisControl ...

Page 8: ...en outward to remove the bracket 5 Position the bracket on the wall Flush Mounting Box and secure with 5 screws including tamper Wall installation 3 screws including tamper Flush Mounting Box installation Wall Installation ...

Page 9: ...lush Mounting Box Installation 6 Insert the RS 485 connector into its location in the rear side of the RisControl 7 Position the 4 grooves of the RisControl over the bracket s 4 pins and slide downward to secure ...

Page 10: ...ended method for setting up the RisControl Step 1 Selecting the language for the RisControl Step 2 Setting the Bus Address Virtual DIP Switch Step 3 Setting the Wi Fi connection for connecting the RisControl to the RISCO Cloud optional Step 4 Synchronizing the RisControl with the Security Setup Step 1 Selecting the language for the RisControl When the Welcome screen is displayed select the preferr...

Page 11: ...l Setting BUS Accessories ID Numbers section Note The RisControl will not communicate by BUS until prompted by the panel following the Scan for devices procedure that the installer initiates from the panel 2 Following address setup of the RisControl click Next Note The setup procedure will continue in parallel with the time it takes for the RisControl to be added to the Security System that has no...

Page 12: ...e connected to the RISCO Cloud via Wi Fi Note The connection to the Wi Fi can also be performed by the end user at a later time 1 From the screen that appears select a Wi Fi network from the list Note If RISCO Cloud connection is not required click the Skip button Figure 4 Selecting a Wi Fi Network ...

Page 13: ...e setup procedure is completed successfully the installer must use the Configuration Software CS or a regular keypad to command the Security System to scan the RS 485 bus for new devices to allow the RisControl to connect to the Security System and begin synchronization During synchronization of the RisControl and the Security System the Security System downloads to the RisControl all pertinent in...

Page 14: ...ontrol Session The RisControl Session is the period of time that the RisControl remains in the unlocked mode It starts after a user enters a valid PIN Code and it ends automatically following a predefined idle time Session Timeout during which the screen has not been touched Session Timeout is defined in Settings page 52 The RisControl will automatically lock following the Session Timeout during w...

Page 15: ...u mode of display Here is how it looks when the display is collapsed Figure 9 Main Menu collapsed mode RisControl Top Bar The RisControl Top Bar appears at the top of numerous RisControl Screens with slight variations from screen to screen but with common elements in many of them Figure 10 Top Bar of the Opening Screen ...

Page 16: ...being used by an unauthorized user the user can click the avatar and then click Lock Screen Figure 11 Manual Locking of the RisControl Session Arm Partial Arm Disarm buttons These buttons appear both in the Overview and in the Security Top Bar When clicked they will Arm Partial Arm or Disarm all the partitions that are associated with the user that is currently logged in Trouble and Notifications ...

Page 17: ...en a list of all the Troubles that exist in the system as show in the example below Figure 12 Troubles List Communication troubles The communication Troubles are applicable to the following connections RisControl to RISCO Cloud RisControl to Security Panel Security Panel to RISCO Cloud ...

Page 18: ...ated to communication failure will be listed first and pinned to the top of the list Click the See connection status button in the Troubles List a popup is displayed indicating the status of each of the connections Figure 14 Communication Troubles Screen ...

Page 19: ...he troubles A series of screens will be displayed concluding with the removal of the troubles that require confirmation from the list However only troubles that have been restored can be confirmed For example a Battery Low trouble cannot be confirmed before the battery is replaced with a good one and the Battery Low Restored flag is set in the system The following popup message will be displayed F...

Page 20: ...stem Information page 55 Confirm Alarms Note This section is applicable only to Grade 2 and Grade 3 installations Users of lower grade installations can skip to the next section Some of the alarms in Grade 2 and Grade 3 installations must be confirmed by the user In this case the Confirm all alarms button will appear at the bottom of the alarm list 1 Click the Confirm all alarms button Note By cli...

Page 21: ...21 The following popup message will be displayed Figure 17 Confirmed Alarms Screen 2 Click the OK button to approve the confirmation or Cancel to cancel it ...

Page 22: ... Screen Saver Mode To exit the Screen Saver mode simply touch the screen The RisControl will switch to the Lock Screen The RisControl will switch back to the Screen Saver mode after 45 seconds from the time the Lock Screen is displayed and during which the screen has not been touched Screen Saver During Alarm Following an alarm that has been triggered in the system the RisControl will exit the Scr...

Page 23: ...g a predefined time period during which the screen has not been touched The Lock Screen is to ensure that a user who has entered the RisControl with the PIN Code does not make the RisControl available to unauthorized people The Lock screen appears in one of the following two formats Figure 19 Lock Screens ...

Page 24: ...ontrol s Assigned Partition Status Assigned Partition status is always indicated at the top left corner of the Lock Screen and by the color of the arc at the middle of the Lock Screen as follows Green assigned partition is disarmed Orange assigned partition is in Stay Mode Red assigned partition is armed User s functionalities in the Lock Screen User can perform any of the following functionalitie...

Page 25: ...age 69 Lock Screen with Undefined Quick Buttons When the partition that RisControl is assigned to is not set to Quick Arm and or Quick Stay the Lock Screen will be displayed as shown below Figure 21 Quick Buttons not Defined in Lock Screen In this state the user can enter the PIN Code only to unlock and enter the RisControl and to click the Emergency button in case of emergency The Lock Screen dur...

Page 26: ...is activated by using the Slide to unlock The user can then disarm the alarm or perform usual operations Blank Display Mode Note This section is applicable only to Security Systems in installations that must comply with European Norms EN When the Blank Display is enabled in the Security System i e EN Standard Installation Quick Arm and Quick Stay are disabled since the standard does not allow thei...

Page 27: ...es Partition Status is not displayed The vertical arc consists of red orange and green colors provides no indication of the RisControl s partition status The user must enter the PIN Code to unlock the screen ...

Page 28: ...low Figure 24 Overview Screen The shortcut buttons in the Overview screen are those selected by the user and are used as shortcuts for frequently performed activities You can click any of the buttons on the Overview Screen You can click Partition buttons to arm disarm the corresponding partition You can click Camera buttons to open the camera view screen You can click the Utility Outputs shortcuts...

Page 29: ... leave the Overview Screen empty and not use the shortcuts In this case the user can click any of the other items in the main menu Note If the Overview Screen is left empty this screen will no longer be displayed and the user will be automatically directed upon unlocking of the RisControl to the Security Screen Editing the Overview Screen A user can edit the Overview Screen Click the pencil button...

Page 30: ...Overview screen Note An Overview Screen that has at least one shortcut button will be the default screen that is displayed upon each unlocking of the RisControl 1 Click the the Add Buttons to Overview Screen will be displayed Note The user can return to the empty Overview Screen at any time by clicking Overview in the main menu ...

Page 31: ...utputs to the Overview Screen 1 Click the side tab to open the list of Utility Outputs 2 Click the bubble icons of the Utility Outputs that you wish to add to the Overview Screen Partitions in the Overview Screen A partition with a V inside a bubble icon will be added to the Overview screen A partition with a blank bubble icon will not be added to the Overview screen Note The user can click the bu...

Page 32: ...ut Buttons from the Overview Screen Click any of the shortcut buttons with an x inside the bubble icon the shortcut button is removed from the Overview Screen Using the Shortcut Buttons from the Overview Screen Using shortcut buttons from the Overview Screen is similar to using the corresponding buttons in the Security and Cameras Screens see SECURITY page 34 and CAMERAS page 39 ...

Page 33: ...Multiple Alarms are indicated The user can always view the cause of the alarms in the Overview Screen or Security Screen Click the button at the bottom right corner of the screen to minimize the Floating Alarm button and allow the user to use the other buttons Click the button again to restore the Floating Alarm button to its original size Click the Floating Alarm button to open the RisControl Sec...

Page 34: ... add any shortcuts buttons to it the Security Partitions screen will be the default screen that is displayed upon each unlocking of the RisControl Figure 29 Security Partition Screen The Grand Master can view and make changes to the system s partitions from the RisControl independent of its masking Other users that have the required permissions to these partitions can make changes only to the part...

Page 35: ...en is displayed that allows the user to either Full Arm or Stay Arm the partition as shown below Figure 30 Arming a Partition Screen Exit Entry Delay A partition that is defined with an Exit Entry delay will be indicated on the screen via a contour line button The time remaining will be displayed at the center of the button In addition a beeping sound will be sound via the RisControl throughout th...

Page 36: ...n addition the user can simultaneously Full Arm Stay Arm or Disarm all the partitions Arming Disarming Selected or All Partitions 1 Click the Partitions tab at the top of the screen the following screen is displayed Figure 31 Selecting Multiple Partitions Screen 2 Click to select the partitions to be Armed or Disarmed a is added to the partition icon or click the All partitions checkbox to select ...

Page 37: ...re 32 Security Devices Screen There are three device icon status indications as follows Green Disarmed Orange Part Arm Red Full Arm 2 Click any of the devices to either bypass the detector or mute its Presence Notification as shown below Figure 33 Device Setup Screen Note For a detailed definition of the Bypass and the Presence Notifications refer to the Security System s Installation Manual ...

Page 38: ...38 Utility Outputs On the Utility Outputs Screen click the relevant Utility Output button to operate that output Figure 34 Utility Outputs Screen ...

Page 39: ...the RISCO Cloud through a RISCO Video Recorder PIRCAMs that are connected through the RISCO Security System Cameras Screen Selecting the Cameras Menu displays the Cameras Screen as shown in the example below This screen is used for viewing the system cameras Figure 35 Cameras Screen The Camera screen contains icons and names in alphabetical order of the cameras PIR CAM RISCO P2P Camera ...

Page 40: ...ny of the PIR CAMs in the screen to view the images take by that camera Figure 36 PIR Camera Image View Click the Take Photo button to command the camera to take a new photo Use the Quick Buttons to perform selected activities see Quick Buttons page 42 Video Cameras Click any of the P2P Cameras in the screen to view live video from that camera ...

Page 41: ...to cancel the mute operation of the RisControl microphone Use the Quick Buttons to perform selected activities see Quick Buttons page 42 The Cameras Screen The Cameras Screen displays cameras that are connected directly to the RISCO Cloud and cameras that are connected to the RISCO Cloud through a RISCO Video Recorder Note A camera that is connected via the RISCO Video Recorder is indicated by the...

Page 42: ... video clips see Video Recorder page 45 An additional Switch to Recording button is displayed on the left side of the screen as shown in the screen below Figure 39 Camera through the RISCO Video Recorder Screen Quick Buttons Using Quick Buttons The area at the bottom of the screen that displays the images or video clips from the various camera types is referred to as the Quick Buttons Tray ...

Page 43: ...ually set the exact combination of Quick Buttons that will appear in the Quick Buttons Tray separately for each camera and independent of the Quick Buttons selection of other users in the same RisControl Editing the Quick Buttons Tray Every user can individually select the Quick Buttons to be displayed in the Quick Buttons Tray of a camera that the user is watching To enter the edit mode of the Qu...

Page 44: ...ay a new screen is displayed listing all the available commands 2 Check uncheck the checkbox next to each command to add remove the command to from the Quick Buttons Tray Figure 42 Editing the List of Quick Buttons 3 Select the Apply to all box to set the current selection of Quick Buttons to all the cameras for which the user has permissions ...

Page 45: ...o Recorder If you click Video Rec in the main menu without logging into the RISCO Cloud via the RisControl the following screen is displayed Figure 43 User is not Logged into the RISCO Cloud Click the Login to the RISCO Cloud button and continue to the login procedure as described in Users Permissions Settings see page 57 Video Recorder Live Gallery After you have logged into the RISCO Cloud click...

Page 46: ...membered by the RisControl separately for each user Figure 45 Video Rec Live Gallery Image Layouts The Gallery displays a matrix of live videos taken from cameras with the camera name indicated on each video empty areas are darkened Camera Video Playback To watch recorded video clips from any given camera click the camera image in the Gallery as shown in the example below ...

Page 47: ... 00 00 to 23 59 59 of the current date by default You can extend or shrink the slider by pinching it outward or by using two fingers to cover any time frame between 10 minutes to 24 hours Time Slider Center Pointer the pointer at the center of the Time Slider is fixed showing the exact time that it points to at each moment Use your finger to slide the Time Slider left of right until the Center Poi...

Page 48: ...d or backward speed of the playback Next previous Click to jump to the next previous video clip Date Selection The date indication at the bottom of the screen refers always to the date of the Center Pointer Slide the Time Slider backward and forward to change the date indication to always show the date that is relevant to the Center Pointer You can also view recordings of any other date by manual ...

Page 49: ...49 SMART HOME RisControl will support the RISCO Smart Home in a future RisControl version ...

Page 50: ... chronological order according to date and time When the event log exceeds the maximum of 2 000 events the oldest events are overwritten by the newest events Figure 49 Event History Menu Screen Searching Events Select the relevant event history view filtering tab The Event History Screen can be filtered by Alarms Troubles Smart Home Media Events or All You can also use the following event search o...

Page 51: ...rch according to specific types of events Media Events You can view captured snapshot images or video clips recorded during specific related alarm events Click the Media Events option search for the event and then click on the event to view ...

Page 52: ...is screen is used for defining RisControl parameters and defining date and time settings Figure 50 Settings Menu Screen Note All the Menu options are available only to the Grand Master of the system Only the Users Permissions screen is available to other users for them to set their own user details ...

Page 53: ...ol will search for available networks and allow the user to select one of them Note RisControl can be used without connection to the RISCO Cloud In this case most operations that are applicable to the Security System will be available except for Cameras Video Recorders and other cloud related features that are not supported Screen Brightness Click and drag the slider to adjust the brightness of th...

Page 54: ...k screen as described in RisControl Top Bar page 15 Screen Saver The Grand Master of the system can set the appearance of the Screen Saver 1 Click the Screen Saver option the following screen is displayed Figure 53 Screen Saver Selection 2 Select one of the options and then click the Set Screen Saver button the selected Screen Saver will appear for as long as RisControl is in the Screen Saver stat...

Page 55: ...ty System System Information The Grand Master can view system information and set additional system parameters Click the System Information option the following screen is displayed Figure 54 System Information Screen Software Update Software update is performed by the Grand Master and is applicable only to a RisControl that is connected to the Internet through the Wi Fi network 1 In Software Updat...

Page 56: ...tton Note When there is a new software version that the RisControl knows about after performing Check for Update a new software version notification will be added to the Notification List see Notifications Management page 19 After the new software version is downloaded but is not yet installed the RisControl will prompt the user to install it If the user selects to install the downloaded version R...

Page 57: ...orm Full Factory Reset or No Cancel Security System SW Version Displays the SW Version of the Security System Security System IP Address Displays the IP Address of the Security System Users and Permission Settings The Grand Master and Master Users can add users to the Security System from the RisControl NOTE The Add User procedure in the RisControl refers to adding Panel Users and not Cloud Users ...

Page 58: ...ed of the Grand Master or Master User and all the users under this level The Grand Master or Master User can edit any existing user Other users can only view their own name that is listed with restrictions to the type of editing that can be performed 2 Click the button at the top bar the following screen is displayed Figure 59 Add a User Screen ...

Page 59: ...Click the Add User button to complete the procedure a success message will be displayed confirming that the new user is now valid and operational NOTE If the entered PIN Code is rejected by the panel an operation failed message will be displayed Edit or Delete a User The Grand Master or Master User can edit or delete any of the users that are in their list To edit a user 1 Click Users Permissions ...

Page 60: ...an edit their own details 1 From the Settings menu click Users Permissions 2 Click on your own username the following screen is displayed Figure 61 Edit User s Own Details Screen The user can modify the details on the screen such as their name PIN Code and RISCO Cloud Account ...

Page 61: ...l also be automatically logged into the RISCO Cloud 3 The login procedure applies only to the RisControl in which the first login was performed If the same user wants to use another RisControl that is connected to the same Security System the user must again perform initial login to the RISCO Cloud for the other RisControl Figure 62 Login to the RISCO Cloud Screen Date Time Selecting the Settings ...

Page 62: ...options on this screen are disabled When the Sync Date Time with Panel toggle button is turned off the RisControl manages its own date and time In this case the user can define the date and time settings and format Maintenance The Maintenance Menu The Grand Master can perform the following maintenance activities Walk Test Sounder Test Service Mode Anti Code Enter the Settings Menu and select Maint...

Page 63: ...st begins 2 Trip the zones to be tested the results will be displayed on the screen as in the example below Figure 65 Walk Test Result Screen The duration for the Walk Test is 60 minutes max A down counter indicates the remaining time for the test 3 Walk through and trip the zones that are being tested ...

Page 64: ... button to perform the test Service Mode Activating Service mode silences all tamper alarms from detectors and accessories for an installer defined period of time During this time you can replace wireless detector and accessory batteries without tamper alarms sounding 1 Click the ACTIVATE button to activate Service Mode 2 Replace the device batteries as required Anti Code Some of the End User s ac...

Page 65: ...the Security System 2 Contact the installer and inform him of the Panel Code The Installer uses the Panel Code to generate the Anti Code 3 Contact the installer and inform him of the Anti Code 4 Enter the code in the Anti Code field and then click the OK button to complete the procedure Sounds The user can change the sound settings of the RisControl The user can also individually turn on off the f...

Page 66: ... speaker also increases decreases all the sounds that are generated by the RisControl Follow Me User can add Follow Me recipients up to the limit defined in the panel Adding a Follow Me Recipient 1 Enter the Follow Me option of the Maintenance and click the button at the top bar ...

Page 67: ...e Screen The following screen is displayed Figure 70 Add Follow Me Screen 2 Click to select the type of communication channel you wish to use for this particular Follow Me 3 Enter the information in the corresponding fields ...

Page 68: ...pient Phone or SMS Enter a Phone number Email Enter the email address 4 Click the Set Follow Me button to complete the procedure Test or Edit a Follow Me To edit or send a test message click the Test or Edit button in the Follow Me List ...

Page 69: ...mergency Button Screen Emergency Button Position in Lock Screen Main Menu Click the Emergency button the following screen is displayed Figure 72 Emergency Type Selection Screen Emergency Type Selection To activate Panic Medical Fire alert click the corresponding two buttons simultaneously for at least 2 seconds ...

Page 70: ...nd to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communicatio...

Page 71: ...en current RMA procedure in connection with any such return If Risco determines in its reasonable discretion that any Product returned by customer conforms to the applicable warranty Non Defective Products Risco will notify the customer of such determination and will return the applicable Product to customer at customer s expense In addition Risco may propose and assess customer a charge for testi...

Page 72: ...ARRANTS THAT ITS PRODUCTS DO NOT TO THE BEST OF ITS KNOWLEDGE INFRINGE UPON ANY PATENT COPYRIGHT TRADEMARK TRADE SECRET OR OTHER INTELLECTUAL PROPERTY RIGHT IN ANY EVENT RISCO SHALL NOT BE LIABLE FOR ANY AMOUNTS REPRESENTING LOST REVENUES OR PROFITS PUNITIVE DAMAGES OR FOR ANY OTHER INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES EVEN IF THEY WERE FORESEEABLE OR RISCO HAS BEEN INFORMED OF THE...

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