Rorke Data Galaxy Raid GALHDX-7370S-8U4D, Installation And Hardware Reference Manual

Page 1: ...Raid Model GALHDX 7370S 8U4D 8 bay SCSI U320 to SATA II RAID Subsystem Galaxy Raid Model GALHDX 7370S 8U4D 12 bay SCSI U320 to SATA II RAID Subsystem Installation and Hardware Reference Manual Version...

Page 2: ...llation and Hardware Reference Manual ii Contact Information Americas Rorke Data Inc 7626 Golden Triangle Drive Eden Prairie MN 55344 USA Tel 1 800 328 8147 Fax 1 952 829 0988 sales rorke com techsupp...

Page 3: ...nts hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Rorke Data reserves the right to revise this publication and to make c...

Page 4: ...t cause harmful interference and 2 this device may accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply wi...

Page 5: ...is device is in conformity with the EMC CB Certified Worldwide This device meets the requirements of the CB standard for electrical equipment with regard to establishing a satisfactory level of safety...

Page 6: ...ays 1 8 1 2 3 The RAID Controller Module 1 8 Controller Module Interfaces 1 9 Host Ports 1 9 Ethernet Port 1 9 COM Port 1 10 DIMM Module 1 10 1 2 4 Battery Backup Unit 1 10 1 2 5 Power Supply Units 1...

Page 7: ...fault Threshold Values 3 9 3 3 2 Failed Devices 3 9 3 4 I2C MONITORING 3 10 CHAPTER 4 SYSTEM CONNECTION AND OPERATION 4 1 4 1 SCSI CONNECTION OVERVIEW 4 1 4 1 1 SCSI Cables 4 1 4 1 2 SCSI Port on the...

Page 8: ...CIFICATIONS A 1 TECHNICAL SPECIFICATIONS A 1 Vibration A 2 A 2 CONTROLLER SPECIFICATIONS A 3 A 2 1 Configuration A 3 A 2 2 Architecture A 3 A 3 DRIVE TRAY SPECIFICATIONS A 4 A 4 POWER SUPPLY SPECIFICA...

Page 9: ...etal frames faceplates Avoid touching PCB boards and connector pins To comply with safety emission or thermal requirements none of the covers or replaceable modules should be removed Make sure that du...

Page 10: ...ns of firmware using terminal emulation program or the RAIDWatch GUI that came with your subsystem Give a detailed description of the RAID processing units or the RAID controllers embedded within the...

Page 11: ...help you reduce the chance of losing data or damaging the system Cautions are easy to recognize The word caution is written as CAUTION both capitalized and bold and is followed by text in italics The...

Page 12: ...plete functionality listed in the specification sheet user s manual We provide special revisions for various application purposes Therefore DO NOT upgrade your firmware unless you fully understand wha...

Page 13: ...TA II hard drives The 2U profile subsystems are equipped with redundant and hot swappable cooling fan and power supply modules to reduce the chance of downtime by component failure The modular nature...

Page 14: ...m please check the package contents against the included unpacking checklist If any modules appear to be missing please contact your subsystem vendor immediately 1 1 3 Enclosure Chassis 1 1 3 1 Chassi...

Page 15: ...ts in a 12 bay Model Figure 1 4 Locations of Key Components in an 8 bay Model CAUTION When working with the subsystem it is important to use tools with extreme care Do not place tools or other items o...

Page 16: ...l Components 1 1 3 3 Front Panel Overview The front section of the subsystem features a 4 x 2 or 4 x 3 layout for eight 8 or twelve 12 3 5 inch disk drives and a foldable LCD keypad panel The front pa...

Page 17: ...drive bays slots are numbered 1 to 12 See Figure 1 7 or 1 to 8 See Figure 1 8 from the left to the right and then from the top to the bottom Figure 1 7 12 Drive Bays Numbering Sequence Figure 1 8 8 D...

Page 18: ...ta and unless deselected when purchasing the subsystems is installed into the module slot located at the upper left corner of the controller module Cooling fan module The redundant cooling fan module...

Page 19: ...nt Handle The LCD panel shown in Figure 1 11 consists of a 16 characters x 2 rows LCD screen with push buttons a mute button and LED status indicators The LCD front panel provides full access to all a...

Page 20: ...fficient drive hot swapping Figure 1 14 Drive Tray Front View WARNING Be careful not to warp twist or contort the drive tray in any way e g by dropping it or resting heavy objects on it The drive tray...

Page 21: ...BAY models look identical Figure 1 15 Controller Module Faceplate Host Ports SCSI 320 Host Ports Two SCSI 320 host channels connect the subsystem to the host computers equipped with SCSI 320 compatibl...

Page 22: ...a BBU it will be installed on the upper left corner of the controller module in the rear of subsystem chassis Please refer to Chapter 2 for installation details Figure 1 16 BBU Module In accordance w...

Page 23: ...mbedded cooling fans to provide sufficient airflow to keep the PSU cool A single LED is used to indicate the PSU status A handle at the back of the PSU has been especially designed to enable you to re...

Page 24: ...o protect the subsystem in the event of component failure or extreme working condition Intelligent Dual Speed Operation The cooling fans operate with two rotation speeds Under normal operating conditi...

Page 25: ...1 3 1 I2C Bus The following subsystem elements are interfaced to the RAID controller over a non user serviceable I2C bus Cooling fan modules PSUs Temperature sensors 1 3 2 LED Indicators The following...

Page 26: ...critical alarm is heard can lead to permanent damage of the subsystem When an audible alarm is heard rectify the problem as soon as possible 1 4 Hot Swappable Components 1 4 1 Hot Swap Capabilities Th...

Page 27: ...Chapter 1 Introduction 1 15 Hot Swappable Components swapped when a replacement is available If a failed component is removed but not replaced permanent damage to the subsystem can result...

Page 28: ...Galaxy RAID GALHDX 7370S 8 12U4D Installation and Hardware Reference Manual Hot Swappable Components 1 16...

Page 29: ...tallation Prerequisites 1 Static free installation environment The subsystems must be installed in a static free environment to minimize the possibility of electrostatic discharge ESD damage See Secti...

Page 30: ...outlet 2 Thermal notice All drive trays even if they do not contain a hard drive must be installed into the enclosure Leaving a drive bay or module slot open will severely affect the airflow efficien...

Page 31: ...follow these precautions before touching or handling them Discharge the static electricity from your body by wearing an anti static wristband or by touching a grounded metal surface Avoid carpets pla...

Page 32: ...rnal short circuiting can occur possibly causing functional defects acid leaks and other hazardous results If the BBU leaks gives off a bad odor generates heat becomes discolored or deformed or in any...

Page 33: ...he drive trays the drive trays must be installed into the enclosure itself See Section 2 10 Step 6 Cable connection Use the power cords that came with the subsystem to connect the subsystem to the mai...

Page 34: ...level The boxes on the upper level contain Eight 8 or twelve 12 drive canisters Upper level The lower box should contain the enclosure chassis with all the pre installed components The pre installed...

Page 35: ...Uninstalled Components You must install the following components Drive sleds integrated with the hard drives SCSI cables A separately purchased BBU a BBU is shipped in a different package 2 7 Rackmoun...

Page 36: ...ore details about the use of optional slide rails are given in the Installation Guide that came with the slide rail package 2 7 2 Mounting Holes Positions Integrators may design their own brackets or...

Page 37: ...erted into the subsystem in the module slot at the upper left corner of the controller module The BBU module is secured to the subsystem with two 2 retention screws When shipped the BBU module slot in...

Page 38: ...BBU module reaches the end of the slot Step 4 Secure the BBU module to the chassis Fasten the two 2 retention screws on the BBU module rear panel to secure the BBU module to the chassis See Figure 2 4...

Page 39: ...hard drives and drive trays should only be installed into the subsystem once the subsystem has been mounted into a rack cabinet If the hard drives are installed first the subsystem will be too heavy...

Page 40: ...supplied with the drive canisters Longer screws may damage the drive 2 10 Drive Tray Installation Once the hard drives have been installed in the drive trays the drive trays can be installed into the...

Page 41: ...le slot Once the drive tray is lined up with the slot gently slide it in This should be done smoothly and gently Figure 2 7 Installing a Drive Tray Step 4 Close the front flap on the drive tray Make s...

Page 42: ...entation See Figure 2 8 Figure 2 8 Drive Tray Key lock Rotation Step 6 Once all drive trays are installed the RAID subsystem will poll the drive channels and recognize the drives and scan them in auto...

Page 43: ...Chapter 2 Installation 2 15...

Page 44: ...Manual that came with your subsystems Please refer to this manual for further information RAIDWatch RAIDWatch is a fully integrated Java based Graphical User Interface GUI that came with the subsystem...

Page 45: ...egrity of the controller board and must be heeded at all times Events such as a breaching of the temperature threshold will trigger the alarm and if an onsite subsystem manager is present the manager...

Page 46: ...on 3 2 2 Ethernet Ports 2 2 See Section 3 2 3 BBU Module if BBU is installed 1 1 See Section 3 2 6 PSU Module 1 2 See Section 3 2 7 LCD Keypad Panel 3 3 See Section 3 2 4 Cooling Module 1 3 12 BAY 2 8...

Page 47: ...ON Indicates the BBU has failed and cannot sustain cached data OFF Indicates the BBU can sustain cached data in memory FLASHING The BBU is charging NOTE The BBU is considered as an optional module If...

Page 48: ...xt controller event occurs Figure 3 3 LCD Keypad Panel Name Color Status POWER Blue ON indicates that power is being supplied to the subsystem OFF indicates that no power is being supplied to the subs...

Page 49: ...correct location of the failed drive Replacing the wrong drive can cause fatal failure of a logical array Figure 3 4 Drive Tray LEDs LED Name Color Status Drive Busy Blue ON indicates read write activ...

Page 50: ...below the retention screw see Figure 3 6 The LED is used to indicate the operational status of the PSU module Please refer to the PSU LED definitions shown in Table 3 6 Color Status Flashing Green The...

Page 51: ...replaced the cooling fans return to normal speed 3 3 Audible Alarm Different subsystem environmental and operational parameters i e temperature etc have been assigned a range of values between which t...

Page 52: ...ure 40 C 0 C Table 3 8 Default Threshold Values The controller self monitoring thresholds in Table 3 8 are the default threshold values To change these pre set values please refer to the Generic Opera...

Page 53: ...Monitoring 3 4 I2C Monitoring Module presence detection and the general working status of cooling fan and other modules are monitored through an I2 C serial bus If any of these modules fails the failu...

Page 54: ...omputers to the subsystems or expansion systems This is twice the bandwidth as the Ultra160 standard allowing you optimal performance and flexibility with configuring storage applications 4 1 1 SCSI C...

Page 55: ...controller comes with built in auto sense terminators You do not have to install an external terminator when the subsystem acts as the last device in the daisy chain configuration However you will nee...

Page 56: ...while the firmware setting remains effective Problems will occur on the SCSI bus Figure 4 4 Dual Host Connection Correct Connection The IN and OUT ports are separately connected to a server and a cas...

Page 57: ...Navigation Flow Configuration over Hyper Terminal Figure 4 6 The Terminator Option on Terminal Screen Select from Main Menu View and Edit Channels press ENTER on a channel you wish to change its term...

Page 58: ...on one of the check circles besides Termination Click the Apply button to complete the configuration process Typically the server or host adapter SCSI card inside the server is the first device and is...

Page 59: ...4 8 the SCSI ports are connected to two adapters on a host computer to provide path redundancy If one of the host channels becomes disconnected or if the cable connecting one of the host ports to the...

Page 60: ...s Similarly in the clustered hosts configuration the same array can be accessed through different data paths and downtime will be minimized To obtain more disk capacity the Out ports are used to casca...

Page 61: ...If you connect any expansion enclosures to the subsystem power on those expansion enclosures before powering on the subsystem 2 Power on the subsystem The subsystem should be powered on before the hos...

Page 62: ...The LEDs of all the drive trays that contain hard drives should be constantly lit green to indicate that the drives have successfully spun up and are ready for I Os 3 LCD panel LEDs The blue LED on t...

Page 63: ...o read the screens Figure 4 11 The LCD Initial Screen The LCD screen startup sequence is shown and described in the sequence below This screen appears when the PSUs are turned on Proceeding with contr...

Page 64: ...omputers to the subsystem Please refer to the related documentation of your host applications and operating system 2 Disconnect the host The host must be disconnected from the subsystem To do this dis...

Page 65: ...Galaxy RAID GALHDX 7370S 8 12U4D Installation and Hardware Reference Manual Power Off Procedure 4 12...

Page 66: ...move a failed component without replacing it the internal airflow will be disrupted and the system will overheat causing damage to the subsystem All of the following components can be replaced in case...

Page 67: ...t the power has been turned off and that all precautionary measures without exception are adhered to The controller board contains very sensitive components and can be easily damaged WARNING When inse...

Page 68: ...your own safety to be sure no power is being supplied to the system 5 2 3 Removing the Controller Module To remove the controller module Step 1 Stop host I Os or host applications to avoid losing data...

Page 69: ...e with the module bay at the rear of the subsystem Gently slide the controller module in Step 5 Fasten the hand screws Once the controller module has been completely inserted into the subsystem chassi...

Page 70: ...oller is going to be replaced the following factors should be considered when purchasing replacement modules Pre installed DIMM module The subsystem comes with a 256MB DDR RAM module pre installed on...

Page 71: ...n 5 2 3 Step 2 Remove the previously installed DIMM module from the DIMM socket To do this push the white module clips on the sides of the DIMM module down together By doing this the previously instal...

Page 72: ...module in the controller bay Carefully push the controller until you feel the contact when the board edge connectors are mated to the backplane Do not use force If unusual contact resistance is felt...

Page 73: ...Step 1 Remove the faulty BBU module from the chassis The BBU module is secured to the chassis with two 2 spring screws These screws must be loosened To loosen turn the screws counterclockwise See Fig...

Page 74: ...irflow and the subsystem will overheat possibly causing irreparable damage to some of the subsystem components PSU bracket Each PSU module is permanently mounted in a two level steel bracket creating...

Page 75: ...ard Push the extraction lever at the back of the PSU module downwards This will dislodge the PSU module from the subsystem Once dislodged gently pull the PSU module out of the subsystem See Figure 5 8...

Page 76: ...th the lower level of the PSU bracket and gently slide the cooling module in Step 7 Insert the new PSU module into the subsystem Once the previously removed cooling module has been installed insert th...

Page 77: ...ent prompts the RAIDWatch Panel View or through the various methods by the Configuration Client utility Replacing a cooling fan module Once you are notified that a cooling fan module has failed it sho...

Page 78: ...y push it into the chassis The latches will hold the module in place 5 7 Drive Tray Maintenance 5 7 1 Notes on Hard Drive Maintenance Hot swappable drive trays The drive trays are all hot swappable If...

Page 79: ...slowly Although the drive trays are designed to be hot swappable when removing a drive tray from the subsystem withdraw it from the chassis slowly Removing the drive tray too quickly may cause a drive...

Page 80: ...rive from the RAIDWatch GUI screen by checking the drive slot ID in the terminal screen by checking the LEDs on the drive tray panel and or use the identify flash drive function in firmware Please ref...

Page 81: ...rom the chassis Step 5 Remove the hard drive from the drive tray Loosen the four retention screws two on each side to remove the hard drive from the drive tray Step 6 Install the new hard drive Please...

Page 82: ...ting 0 to 40 C Non operating 40 to 60 C Altitude Sea level to 12 000ft operating Sea level to 20 000ft non operating Power Requirements Input Voltage 115VAC 6A 240VAC 3A with PFC auto switching Freque...

Page 83: ...s EMI EMC FCC Class B CE Safety Requirements UL CB Shock Half sine Operating 5G peak 11ms duration Non operating 15G 11ms half sine Vibration Operating 0 5oct min Non operating 0 5oct min Warning Alar...

Page 84: ...ve Channels All drive channels are pre configured routed through a back end PCB and cannot be changed Caching Mode Write through or Write back Cache Memory Pre installed 256MB or above DDR RAM DIMM wi...

Page 85: ...ith PFC Power Factor Correction Yes Hold up Time At least 16ms at 115 230VAC full load after a loss of AC input Over temperature Protection Auto shutdown when cooling is lost or elevated temperature i...

Page 86: ...nfiguration data stored on disk drives for logical drive assemblies to exist after controller replacement basic settings e g channel mode settings are stored on NVRAM Failure Indicator Via audible ala...

Page 87: ...rence Manual A 6 Fault Tolerance Management Concurrent rebuild on Multiple Drives in a RAID 0 1 Logical Drive Yes Salvage the 2nd Temporarily Failed Drive in a RAID 1 3 or 5 Logical Drive Yes Salvage...

Page 88: ...fferent spare parts B 1 2 Spare Parts List Except the controller module the spare parts shown below are common to both the 8 bay and the 12 bay models Model Name Description GALHDX 9273CDTray Drive tr...

Page 89: ...s B 2 B 1 3 Controller Modules Model Name Description GHDX8 7370S U320 SCSI to SATA RAID controller module 2 x SCSI 320 host channels 8 x SATA II drive channels GHDX12 7370S U320 SCSI to SATA RAID con...

Page 90: ...ssory items are listed below B 2 2 Accessory Parts List Model Name Description GALHDX9270UHstCab SCSI external round cable DB68 to VHDCI GALHDX9270UJBODCab External SCSI round cable VHDCI to VHDCI One...

Page 91: ...Galaxy RAID GALHDX 7370S 8 12U4D Installation and Hardware Reference Manual Spare Parts and Accessories B 4...

Page 92: ...rminator Power Pin Name Pin Name 1 SD12 35 SD12 2 SD13 36 SD13 3 SD14 37 SD14 4 SD15 38 SD15 5 SDP1 39 SDP1 6 SD0 40 SD0 7 SD1 41 SD1 8 SD2 42 SD2 9 SD3 43 SD3 10 SD4 44 SD4 11 SD5 45 SD5 12 SD6 46 SD...

Page 93: ...0 67 SD10 34 SD11 68 SD11 C 2 COM1 Cable DB9 and Audio Jack Pinouts Figure C 1 Serial Port Cable CN1 and CN2 Connectors COM 1 Cable Connects a PC running a terminal emulation program CN1 Pin Number Pi...

Page 94: ...port C 3 GAL 9011 Null Modem Swap Pin 2 and Pin 3 Swap Pin 4 and Pin 6 Swap Pin 7 and Pin 8 Table C 2 Null Modem Pinouts C 4 Ethernet Port Pinouts Figure C 2 LAN Port Pinouts Pin Pin Name Pin Pin Nam...

Page 95: ...Galaxy RAID GALHDX 7370S 8 12U4D0607 Installation and Hardware Reference Manual C 4 Main Power This page is intentionally left blank...

Page 96: ...Appendix C Pinouts Main Power C 5 Main Power...