379 Campus Dr.
Somerset, NJ. 08873-1125
AG77XIM0702DSREV2
ROYAL
®
AG77x
crosscut shredder
AG77x
crosscut shredder
OPERATIONAL
MANUAL
ROYAL
®
Consumer Information Products, Inc.
AG77x crosscut shredder
7 sheet maximun
ROYAL PAPER SHREDDER WARRANTY
PLEASE FILL OUT AND RETURN THE WARRANTY CARD INCLUDED WITH
YOUR NEW ROYAL PRODUCT OR FILL OUT THE WARRANTY
REGISTRATION FORM ON THE ROYAL WEB PAGE AT WWW.ROYAL.COM.
IT ENTITLES YOU TO PRODUCT WARRANTY AND TECHNICAL SUPPORT
UNDER THE TERMS AND CONDITIONS DESCRIBED HEREIN.
BE SURE TO KEEP A COPY OF YOUR SALES RECEIPT!
STANDARD WARRANTY:
OLIVETTI OFFICE USA, Inc. d/b/a ROYAL CONSUMER INFORMATION PRODUCTS ("Royal"), 765 US
Highway 202, Bridgewater, NJ, 08807 WARRANTS that your NEW Royal product is free of defects of
workmanship and materials. If there is a defect or malfunction of this product, Royal will repair it free of charge
as follows:
PARTS:
New or comparable rebuilt parts in exchange for defective parts for ONE YEAR from date of customer
purchase
LABOR:
Royal provides labor warranty for ONE YEAR from date of end-user purchase. Product must be
sent postage prepaid and insured to Royal. At completion of the repair, the consumer will be responsible for
return shipping charges from Royal, and for any parts or services no longer covered under warranty.
This warranty does not apply to persons who purchased this product second hand or used.
This warranty does not include adjustments, parts and repair by circumstances beyond the control of Royal,
including but not limited to, fire, or other casualty, accident, neglect, abuse, abnormal use or battery leakage
damage.
THERE ARE NO OTHER EXPRESSED WARRANTIES EXCEPT AS STATED HEREIN. AFTER THE PERIOD
OF EXPRESSED WARRANTY SET FORTH HEREIN, THERE ARE NO EXPRESSED OR IMPLIED
WARRANTIES AND THOSE EXCLUDED INCLUDE THOSE OF MERCHANTABILITY AND FITNESS FOR
PARTICULAR PURPOSE. Royal shall NOT be held liable for CONSEQUENTIAL DAMAGES resulting from
any failure, defect or malfunction of this product. Some States do not allow limitations on how long an implied
warranty lasts and some States do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitations may not apply to you.
WARRANTY PROCEDURES:
Royal has taken great care to insure the product you have purchased will provide years of trouble-free service.
Should the product require service within the first 30 days after purchase, Royal strongly recommends you
return the product to the place of purchase for replacement. Please note this 30-day replacement period may
be subject to the limitations of the return policy that has been established by your retailer, may not be available
at your retailer, or may be for a different period of time as established by your retailer. Your retailer may allow
exchanges past this 30-day period. Should this be the case, Royal strongly recommends you return the
product to the place of purchase for replacement.
TO OBTAIN SERVICE UNDER THE TERMS OF THIS WARRANTY:
In the event you are unable to obtain a replacement product from your retailer, please do the following:
1.
Send a copy of your original sales receipt showing
original purchase date along with your mailing address
and a note describing the nature of the problem to:
Royal Consumer Information Products, Inc.
Warranty Processing
PO Box 161
Jamison, PA 18929-0161
DO NOT RETURN THE PRODUCT TO THIS ADDRESS!
2.
You will receive a return authorization number within 7-10 business days from the date your
return request is received if it is determined that there is a basis for a replacement product. The return
authorization form you receive will list the return procedures, applicable charges, if any, and the correct
shipping address for the returned product. Product must be sent
postage and insured
to Royal or the nearest
Authorized Service Center. The Service Center or Royal cannot be held responsible for any loss or damaged
machines in transit. To contact an Authorized Service Center in you area, call toll free 1 (888) 261-3888.
PRODUCT SUPPORT HOTLINE:
For questions on use of this product call 732-563-9944 Monday through Friday between the hours of 8:30AM
and 5:00PM
