Saeco PHEDRA, Manual

Page 1: ... vending machine Model PHEDRA Type D A 5P07 WARNING This instruction manual is intended exclusively for specialized personnel USE AND MAINTENANCE For more information visit www Gumball com 800 260 0010 1 214 550 5079 ...

Page 2: ...ing the boiler manually 26 7 9 Use of the vending machine 26 8 PROGRAMMING AND MAINTENANCE MENU 27 8 1 Key description of programming and maintenance phases 27 8 2 Programming menu 27 8 2 1 Entering the programming menu 27 8 2 2 Structure of the programming menu 28 8 2 3 Description of messages in the programming menu 29 8 3 Maintenance menu 41 8 3 1 Entering the maintenance menu 41 8 3 2 Structur...

Page 3: ...2 3 4 5 6 7 Fig 2 1 Top door 2 Display 3 Front door 4 Buttons 5 Dispensing outlet beverage dispensing 6 Coupling for connection to water network 7 Power cord outlet Fig 1 For more information visit www Gumball com 800 260 0010 1 214 550 5079 ...

Page 4: ...iner 1 instant products 14 Adjustable powder dispensing channel 15 Instant product dispenser 16 Mixer 17 Spiral mixer 18 Safety switch 19 Brewing arm 20 Coffee grounds drawer 21 Grill 22 Coffee grinder 23 Brew group 22 23 8 9 10 11 12 13 14 15 16 17 18 19 21 Fig 3 20 For more information visit www Gumball com 800 260 0010 1 214 550 5079 ...

Page 5: ...p door 2 Display 3 Front door 4 Buttons 5 Dispensing outlet beverage dispensing 6 Coupling for connection to water network 7 Power cord outlet 24 Extension option 1 2 3 4 5 Fig 2 24 For more information visit www Gumball com 800 260 0010 1 214 550 5079 ...

Page 6: ...er 18 Safety switch 19 Brewing arm 20 Coffee grounds drawer 21 Grill 25 Container 5 instant products 26 Container 4 instant products 27 Grill for extension option 28 Powder diverter for small type containers 29 Coffee grounds drawer option 30 Drip conveyor option 31 Drip tray option 28 8 9 10 25 26 12 13 14 15 16 18 19 21 27 20 29 30 31 Fig 3 For more information visit www Gumball com 800 260 0010...

Page 7: ... Fig 1 Fig 2 1 Top door 2 Display 3 Front door 4 Buttons 5 Dispensing outlet beverage dispensing 6 Coupling for connection to water network 7 Power cord outlet 1 2 3 4 5 For more information visit www Gumball com 800 260 0010 1 214 550 5079 ...

Page 8: ...stable powder dispensing channel 15 Instant product dispenser 16 Mixer 18 Safety switch 19 Brewing arm 20 Coffee grounds drawer 21 Grill 22 Coffee grinder 32 Container 3 fresh brew pre ground coffee 33 T T T Brew group 22 33 8 9 10 11 32 12 14 15 16 18 19 21 Fig 3 20 For more information visit www Gumball com 800 260 0010 1 214 550 5079 ...

Page 9: ...Top door 2 Display 3 Front door 4 Buttons 5 Dispensing outlet beverage dispensing 6 Coupling for connection to water network 7 Power cord outlet 24 Extension option 1 2 3 4 5 Fig 2 24 For more information visit www Gumball com 800 260 0010 1 214 550 5079 ...

Page 10: ... product dispenser 16 Mixer 18 Safety switch 19 Brewing arm 20 Coffee grounds drawer 21 Grill 22 Coffee grinder 23 Brew group 27 Grill for extension option 29 Coffee grounds drawer option 30 Drip conveyor option 31 Drip tray option 34 Cappuccinatore 35 Hose for Cappuccinatore 8 9 10 11 12 13 14 15 16 18 34 19 21 27 20 29 30 31 Fig 3 22 23 35 For more information visit www Gumball com 800 260 0010 ...

Page 11: ...erator Supply Operator provided that the Maintenance Technician bears full responsibility for all work carried out This manual is an integral part of the machine and must be always read carefully before performing any operation 1 INTRODUCTION TO THE MANUAL 1 1 Introduction Important This publication is an integral part of the vending machine and must be read carefully to ensure the machine is used...

Page 12: ...ng machine other than the intended use and or according to procedures which are not described in this publication any intervention on the vending machine which differs from the instructions given in this publication any alteration of components and or safety devices without prior consent of the Manufacturer or carried out by personnel not authorized for such operations any location of the applianc...

Page 13: ...hine held at its plants The following regulations were taken into account during the design phase EN 55014 EN 6100 3 2 EN 61000 3 3 EN 61000 4 2 EN 61000 4 3 EN 61000 4 4 EN 61000 4 5 EN 61000 4 11 EN 60335 2 75 EN 60335 1 3 2 General safety regulations It is forbidden to tamper with or disable the safety systems installed on the vending machine carry out maintenance on the vending machine without...

Page 14: ...ator who is in charge of product supply external cleaning and starting up stopping of the vending machine Warning The Supply Operator is not authorized to carry out operations which are indicated as being the duties of the Maintenance Technician in this publication Maintenance Technician The Maintenance Technician is the only person authorized to intervene and start programming procedures and perf...

Page 15: ...is not installed immediately it should be stored in a sheltered area conforming to the following instructions the packaged vending machine must be stored in a closed dry area at a temperature between 1 C and 40 C do not put other appliances or boxes on the vending machine it is always good practice to protect the vending machine from any deposits of dust or other material Fig 9 5 INSTALLATION 5 1 ...

Page 16: ...supplied with the vending machine it contains the objects shown in Fig 10 Fig 11 If damage of any kind is found the courier must be informed and notice must be given to the importer or the seller immediately If these are not in the purchaser s country please contact the manufacturing company directly The accessory bag contains 1 key for the brew group 5 3 Label application Product labels Open the ...

Page 17: ...fitting The vending machine is designed for the installation of various payment systems such as Parallel coin validator 24 V DC Cashless reader EXECUTIVE PRICE HOLDING MDB and BDV systems Coin validator Cashless reader Fig 13b Fig 13c Instant version T T T version Fig 13d Cappuccino version Fig 14 For more information visit www Gumball com 800 260 0010 1 214 550 5079 ...

Page 18: ...e water supply pipe to the 3 4 Gas coupling of the vending machine Fig 15 5 6 Connection to the electric network Warning The Maintenance Technician who is responsible for the installation of the vending machine must ensure that the electric system complies with current safety regulations the supply voltage corresponds to that indicated on the data plate If in doubt do not proceed with the installa...

Page 19: ... a jigsaw Fig 18 Fig 19 Fig 20 A A B A Important The appliance has an alarm signal to indicate when to empty the coffee grounds in the standard version For this setting it is necessary to exclude this counter using the menu 5 8 Liquid Drain Setting The appliance is setup for direct drainage of the drip tray into container in the dedicated cabinet or into another container located below the applian...

Page 20: ...Fig 22 located on the lower front part of the drip tray thus lengthening the centring pieces In this manner it will no longer be possible to remove the drip tray without first opening the door Fig 21 Fig 22 A A 5 10 Front Door Intermediate Locking In order to perform an unscheduled maintenance lock the front door as shown in Fig 23 Fig 23 Fig 24 This is possible after opening the vending machine b...

Page 21: ... maintenance modes 6 2 Keypad Important Each key function changes according to the vending machine mode ordinary dispensing or programming mode Each key has a double function that varies according to the vending machine status standard operation or programming 6 3 Key description in standard operation mode Keys 1 to 8 Fig 25 By pressing these keys the programmed beverages are dispensed 1 2 3 4 5 6...

Page 22: ...bean Instant product 2 Instant product 3 7 2 Container supply Instant Important The containers delivered are designed to dispense the following products Fig 27b Instant product 1 Tea Instant product 2 Milk Instant product 3 Chocolate Instant product 4 Barley Instant product 5 Freeze dried coffee Fig 27b Instant product 1 Instant product 2 Instant product 3 Instant product 4 Instant product 5 For m...

Page 23: ... product 1 Coffee bean Instant product 2 Instant product 3 7 4 Container supply Cappuccino Important The containers delivered are designed to dispense the following products Fig 27d Instant product 1 Freeze dried coffee Instant product 2 Ginseng Instant product 3 Chocolate Instant product 1 Instant product 2 Instant product 3 Coffee bean Fresh milk container For more information visit www Gumball ...

Page 24: ...r on the container Important If the message COFFEE NOT AVAILABLE is displayed after the supply the following operations should be carried out press the P2 key Fig 26 to enter the maintenance menu press the key e twice Fig 36 to eliminate the error see sect 8 3 3 Description of messages in the maintenance menu Put coffee beans into the container Fig 29 Close the container cover For more information...

Page 25: ...the slot corresponding to the dose required Fig 35 release the adjusting lever from the rack and place the dragging tooth of the inner panel on one of the 4 positions available which indicate the basic quantity area 6 gr 7 gr 8 gr 9 gr Fig 34 Fig 34 Fig 35 Fig 32 7 5 Coffee grinding calibration Turn the ring Fig 32 until the required results are obtained After any calibration three selections are ...

Page 26: ...mportant The rinsing operation must be repeated until water flows out of the brewing nozzles regularly 7 9 Use of the vending machine The beverage selection procedures are shown in section 9 7 7 First start up of the vending machine Supply the vending machine following the instructions given previously and plug it into the power supply see 5 6 At this point the message PHEDRA appears on the displa...

Page 27: ...ection illustrates how to set up or modify the vending machine programming and maintenance settings It is therefore necessary to read it carefully and intervene only when the correct sequence of operations to be performed is fully understood 8 1 Key description of programming and maintenance phases To scroll through the vending machine menu the keys described below are used e Key ENTER Fig 36 By p...

Page 28: ...22 1 EA1 2 Events 1 22 2 EA3 5 Readout 1 22 3 LA1 Prices Lists 1 22 4 PA1 4 Products 1 22 5 VA1 3 Sales 1 22 6 BA1 CA15 Cash 1 22 7 DA1 7 CashLess 1 23 Audit Msg Enable 1 24 Ev Water Assign 1 25 Complete Menus 1 26 VM Model 1 27 Factory Default 1 28 System Info 2 Payment system 2 1 Protocol 2 2 Parallel coiner 2 2 1 Enable 2 2 2 Coin values 2 3 Banknote reader 2 3 1 Enable 2 3 2 Inhibition level 2...

Page 29: ...r for at least 10 seconds Recommended solutions It is advisable to set a max of 30 coffees when using the dump box supplied with the machine Important Do not set any stop value if you are using the machine together with the supporting cabinet which is equipped with its own dump box which is not controlled electronically RESET Enables resetting of all partial counters relative to product quantity s...

Page 30: ...ure According to the model the Phedra vending machine may be equipped with 1 or 2 boilers The following table matches the boilers with the vending machine models Model Boiler 1 Boiler 2 Espresso Beverage and coffee boiler Not present Instant Beverage boiler Beverage boiler T T T Beverage and coffee boiler Not present Cappuccino Beverage and coffee boiler Steam boiler This menu option allows settin...

Page 31: ...ue to zero the preheating cycle is disabled This cycle improves the operation of the Cappuccinatore after a long period of inactivity WARM UP T OUT It determines the delay time in minutes after which the preheating of the Cappuccinatore is enabled EXTRA TIME Extra time in tenths of seconds for steam dispensing applied in case the circuit is cold since a reduced quantity of milk is dispensed in thi...

Page 32: ...ional to be connected to the CPU card has to count the coffees or all dispensed beverages Clock Enables setting of the hour minute day of the week day of the month month and year Multiple beverage Enables selection of the beverages to be enabled for multiple dispensing and the maximum number of beverages dispensed The upper line will remain the same for all following operations while the lower lin...

Page 33: ...noid valve kit is installed set the value to 0 zero or select the solenoid valve operating on the desired circuit among the available ones Complete menu Enables selection of whether the entries of the programming menu should be shown fully or only partially VM Model It allows selecting the current model of the vending machine The possible options are Espresso Cappuccino TTT Instant The vending mac...

Page 34: ...e vending machine operates as master for another vending machine PHD Master Slave the vending machine operates as master for another vending machine that works with the PRICE HOLDING DISP protocol MDB SLAVE the vending machine operates as slave to another machine The NO PROTOCOL setting will be used when a payment system operating with one of the protocols provided by the other settings EXECUTIVE ...

Page 35: ... o n s o f t h e M D B protocol RECHARGE Allows disabling or enabling of any Saeco card recharge operation By setting RECHARGE NO the vending machine will only deduct the cost from MDB cards MAX CARD RECHARGE Enables setting of the maximum credit level beyond which all recharge operations if enabled are ineffective By setting MAX RECHARGE 20 00 the credit on the vending machine will be transferred...

Page 36: ...tting of the address of any slave connected vending machine If the vending machine is in Slave mode it enables setting of its address Possible addresses are 0x40 0x48 and 0x50 Default 0x40 2 6 Multivend No 2 7 Overpay time 180 2 8 Fixed zeros 0 2 9 Decimal digits 0 2 4 12 Banknote enabl 2 4 12 1 Banknote 1 16 No 2 4 13 Banknote escrow No 2 4 14 Slave address 0x40 2 5 Max credit 2 55 2 4 11 Commit ...

Page 37: ...verage 1 2 Beverage 2 3 Beverage 3 4 Beverage 4 5 Beverage 5 6 Beverage 6 7 Beverage 7 8 Beverage 8 KEY Press KEY Press PRESELECTION KEY 1 Beverage 1 Beverage 9 2 Beverage 2 Beverage 10 3 Beverage 3 Beverage 11 4 Beverage 4 Beverage 12 5 Preselection Preselection 6 Beverage 6 Beverage 14 7 Beverage 7 Beverage 15 8 Beverage 8 Beverage 16 BEVERAGE BREWING The vending machine is able to dispense 14 b...

Page 38: ...veral instant products the sequence INSTANT PRODUCT WATER DELAY INSTANT PRODUCTS OF INSTANT PRODUCT will be shown again If the setting relative to the instant product INSTANT PRODUCT WATER INSTANT PRODUCT PUMP means that the powder dispensing lasts longer than the water dispensing the vending machine stops powder dosing to avoid insufficient rinsing of the mixer and emits a beep Check the settings...

Page 39: ...LE PRICES each beverage will be given a specific price level SINGLE PRICE SETTING Enables selection of the price level to associate to each beverage Select the beverage to associate to a price using the UP and DOWN keys and confirm with ENTER then select the price level from 001 to 099 again with the UP and DOWN keys and confirm with ENTER DIFF 2 GLOBAL PRICE all beverages are given the same price...

Page 40: ...lect if the beverages will be provided free of charge upon payment or free of charge within a time range Free On Off Allows the beginning and end of the free of charge beverage supply to be set Diff Prices 1 On Off Allows the beginning and end of beverage supply with differentiated prices to be set Diff Prices 2 On Off Allows the beginning and end of beverage supply with differentiated prices to b...

Page 41: ...ete list of errors Error recording VM s EEPROM records the important events that occur in the VMC for example errors that occurred warning messages etc Recording takes place when the error condition is detected and consists of saving the following information 1 error code or warning code occurred 2 location of signal source e g which spiral motor if the error is due to a spiral motor or which coff...

Page 42: ...dosing unit To perform the check you must Remove the brew group Position a container under the dosing unit to collect the coffee that will be ground Select YES from the menu When you press the ENTER button a coffee dose will be ground and discharged by the dosing unit Check that the weight of the coffee dose is within the limits for the brew group used between 6 and 9 grams for Group 7 g or betwee...

Page 43: ...to their denomination Counters The presence of the Timekeeper inthismenuallowstheextension of the quantity of information displayed It is possible to display the total and partial number of beverages divided into price bands Free The total number of free beverages dispensed is displayed S 2 Statistics 2 1 Total sales 2 2 Overpay 2 3 Card In 2 4 Card Out 2 5 Total coins 2 6 Total banknotes 2 7 Coun...

Page 44: ...brewing signal the message REMOVE CUP will appear on the display before placing your hand in the dispensing outlet Do not open the dispensing outlet door while the vending machine is brewing In case of failures or product missing during the brewing 10 CLEANING AND MAINTENANCE Warning Unplug the power cord before performing any cleaning and or maintenance operation It is prohibited to perform clean...

Page 45: ...mp cloths and or degreasing detergents Remove dust residues with a jet of dried compressed air or using an antistatic cloth 10 2 1 Maintenance schedule Daily Use a damp cloth with detergents suitable for cleaning products in contact with food the display 2 Fig 1 the beverage dispensing outlet 5 Fig 1 the keypad 4 Fig 1 the Cappuccinatore see paragraph 10 2 9 and 10 2 10 Weekly Clean the drip tray ...

Page 46: ...n the upper filter carefully Fig 47 Upper filter Important When inserting the brewing group make sure that the reference arrows are aligned If this is not the case align them using the key provided push the lock tip Fig 49 to release the dispensing arm Fig 48 Take out empty and thoroughly clean the coffee grounds drawer Fig 43 Fig 43 Take out empty and thoroughly clean the drip tray Fig 44 Fig 44 ...

Page 47: ...e Fig 48 Fig 53 Remove the cover and the instant product funnel Fig 51 Fig 51 Remove the mixer housing Fig 53 Fig 52 Carefully use a flat screwdriver as a lever to remove the fan and flange housing cover Fig 54 Wash the components in lukewarm water and assemble in reverse order Fig 49 Fig 54 For more information visit www Gumball com 800 260 0010 1 214 550 5079 ...

Page 48: ...lean the instant product container Turn the coffee bean hopper locking lever counter clockwise Fig 56 Remove the coffee bean hopper by lifting it upwards Wash the inside of the coffee bean hopper and dry it carefully before reassembling it Important When reassembling the coffee bean hopper make sure you insert the hooks A in their place B Fig 56 A B A B 10 2 8 Cleaning the coffee grinder Each mont...

Page 49: ...8 Fig 60 To carry on the procedure follow the instructions displayed Fig 61 Fig 62 Place the empty container in the beverage brewing outlet and wait for the time necessary to empty out the cleaning solution You are now carrying out a cleaning and sanitizing cycle of the Cappuccinatore Fig 61 When all the solution has been dispensed empty the container and place it back in the outlet Fig 62 Fig 63 ...

Page 50: ... the cover from the Cappuccinatore Fig 67 Fig 67 Slide out the needle Fig 68 Fig 68 Wash the three disassembled components using water then reassemble the Cappuccinatore Carry out the procedure described above in reverse order to assemble the Cappuccinatore Make sure the hose is not kinked and that it is correctly routed through its special passages Fig 69 Fig 69 For more information visit www Gum...

Page 51: ...witch on the vending machine After a CPU beep release the P1 button 3 close beeps and the restart of the vending machine confirm that the software has been updated Switch off the vending machine Remove the VDRIVE and the interface circuit All common USB keys used on PCs are suitable Some restrictions are The device has to be FAT12 FAT16 or FAT32 formatted The sector size has to be of 512 Bytes The...

Page 52: ...of a fault error messages 11 1 Messages during operation The table below shows a list of messages displayed during the standard operation CALL FOR ASSISTANCE OUT OF SERVICE 25 FAILURE CODE Code Message Cause Remedy PHEDRA The vending machine is in stand by WAIT FOR PRODUCT Product dispensing in progress REMOVE CUP Product dispensing finished Product retire CAFFEE NOT AVAILABLE The coffee beans hop...

Page 53: ...imeout 23 W message in Log error YES VMC no instant product boiler level detected 24 E blocked V M YES VMC setting of decimal point position detected not consistent with payment system 31 E blocked V M YES YES VMC credit management restarting message 32 W message in Log error YES Normal operation restored message after abnormal flow 34 W message in Log error YES MDB slave error detected 35 W messa...

Page 54: ...d according to local laws in force 12 STORAGE DISPOSAL 12 1 Change of location Should the vending machine be positioned in another site it is necessary to carry out the following operations unplug the vending machine Empty the instant product containers and the coffee bean hopper Execute the Drain Boiler cycle maintenance menu Empty the drip tray and the coffee grounds drawer see paragraph 10 2 2 ...