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Jingl User Guide 

April 21, 2020 

App Introduction 

Jingl, by Salient Solutions is a Transaction Surcharge calculator app designed for Albert​

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terminals supplied to merchants by the Commonwealth Bank of Australia (CBA). You can 
download and use Jingl if you have an Albert terminal. Go to App Bank™ on your terminal 
and search for “Jingl”. 

 

Jingl provides a fast and easy way to add your 
transaction surcharges to the final balance 
payable by your customers prior to payment. So, 
Jingl does not process your transaction. Your 
transactions are still processed by CBA through 
Albert’s payment system. 

Jingl is designed to be configured on the terminal 
and, if merchants have multiple terminals, 
synchronise with other  terminals to ensure 
consistent fee application. See “​Synchronising 
Terminals​
”.  

This document is a quick start guide for 
merchants users. 

 

 

 

 

 

 

Summary of Contents for Jingl

Page 1: ...rch for Jingl Jingl provides a fast and easy way to add your transaction surcharges to the final balance payable by your customers prior to payment So Jingl does not process your transaction Your tran...

Page 2: ...Status 4 Customer Payment Type Buttons 5 Jingl Menu 6 Jingl Settings 7 Adding and Editing Rules 8 Payment Type 8 How is the rate calculated 9 Rate 9 Minimum Accepted Amount 9 Refreshing Terminals 9 Pr...

Page 3: ...tatus from the jingl merchant portal at www getjingl com 2 Entered Purchase Amount The amount entered by the merchant to calculate 3 Number Keypad Number keys to enter an amount 4 Customer Payment Typ...

Page 4: ...ST purchase states GST Included GST Excluded GST Free If the merchant changes the GST status on the keypad it will process the amount as selected and then revert back to the default after payment has...

Page 5: ...to 3 payment types can be configured Note the No Fee button is always available and passes through the amount to pay without any configured surcharges Each button indicates The amount to be processed...

Page 6: ...the merchant Surcharge settings aka Surcharge Rules See Jingl Settings below Reset Printing Preferences Resets the print receipt option on the terminal Refresh Terminal Settings Reloads your terminals...

Page 7: ...en them Manage Surcharge Rules Merchants can configure their surcharge rates from the terminal Access to the feature requires the Manager passcode assigned to the device See The Albert Merchant User G...

Page 8: ...ess this feature of Jingl 1 From the Jingl Keypad screen press the menu button 2 Select Jingl Settings 3 Select Manage Surcharge Rules 4 Enter Albert s Manager passcode Usually a 4 or 6 digit number 5...

Page 9: ...as dollars and cents eg a fixed rate of 20 cents is entered as 0 20 Minimum Accepted Amount Set this to a dollar amount to ensure that the surcharge cannot be charged below a certain value This is qui...

Page 10: ...date it on the merchant portal The Jingl app will instruct the merchant how to add this if it s not available on the terminal Jingl Roadmap and feedback Jingl continues to evolve please contact us if...

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