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Model                         Serial No.                       

LED TV

Installation manual 

Summary of Contents for HG32NF690GFXZA

Page 1: ...Thank you for purchasing Samsung product To receive more service please registeryour product at www samsung com Model Serial No LED TV Installation manual ...

Page 2: ...re files or still image elements such as TV channel logos panorama or 4 3 format images stock or news bars or crawls on the screen Displaying still pictures continually can cause uneven screen wear which will affect image quality To reduce the chance that this effect will occur please follow the recommendations below y y Avoid displaying the same TV channel for long periods y y Always try to displ...

Page 3: ...ivel 5 y y Installing the LED TV Stand 6 y y Using the TV s Controller 9 y y The Connection Panel 10 y y The Remote Control 12 y y Connecting to the Network 14 y y Connecting the TV to an SBB or STB 16 y y Connecting the RJP Remote Jack Pack 19 y y Setting the Hotel Option Data 21 y y Installing the Wall Mount 44 y y Anti theft Kensington Lock 46 y y Specifications 47 y y Display Resolution 48 y y...

Page 4: ...ending on the model The parts for the stand are listed under Stand Components on the following page List of Parts Remote Control AA59 00817A Batteries AAA x 2 Power Cord Safety Guide Quick Setup Guide Regulatary Guide Not available in some locations Data Cable depending on the model BN39 00865B BN39 01011E Hotel Mount Kit Holder Wire stand 1EA Assembling the Calble Holder ...

Page 5: ... that it swivels 20 left and right insert the prong on the bottom of the stand through the curved hole in the Bracket Holder Swivel marked 20 Then fix the Bracket Holder Swivel to the stand using the three supplied screws as shown below 60 swivel To configure the TV so that it swivels 60 left and right insert the prong on the bottom of the stand through the curved hole in the Bracket Holder Swivel...

Page 6: ...BN96 27704A 4EA M4 x L12 32 49 4EA M4 x L12 SECURITY Stand Guide Stand Screws 32 1 BN96 29120C x4 M4 x L12 40 49 BN96 18013E x4 M4 x L12 32 2 40 49 y y Place a soft cloth over the table to protect the TV and then place the TV on the cloth screen side down y y Insert the Stand Guide into the slot on the bottom of the TV y y Slide and assemble it to the end line in the direction of arrow ...

Page 7: ... and upper screw last y y Progress the assembly of screw in the manual s order 4 When the declination happened try reassemble it 2 category y y Make sure to assembling stand guide attached on the TV NOTE Make sure to distinguish between the front and back of each component when assembling them Make sure that at least two persons lift and move the TV ...

Page 8: ...ter as shown or Apparatus not tested because it is intended to be fastened in place shall be provided with the following warning marked on the apparatus or on a durable label attached to the mains cord WARNING This apparatus must be securely attached to the floor wall per installation instructions Tipping shaking or rocking the machine may cause injury death ...

Page 9: ...ect The TV Controller is placed at the bottom of the TV TV Controller Remote control sensor Power Off Channel Up Channel Down Volume Up Volume Down Source Control Menu Standby mode Your TV enters Standby mode when you turn it off and continues to consume a small amount of electric power To be safe and to decrease power consumption do not leave your TV in standby mode for long periods of time when ...

Page 10: ...Connects to the HDMI jack of a device with an HDMI output No separate sound connection is needed for an HDMI to HDMI connection HDMI connections carry both audio and video It is recommended that the external device of the HDMI 1 3 or 1 4 version will be used with this TV If you meet the compatible problem like no sound or the abnormal screen or etc with the device of the HDMI 1 2 version contact t...

Page 11: ...o out jacks on A V or Component devices The COMPONENT jack is also used as the VIDEO 1 jack Connect component video cables not supplied to the component jacks PR PB Y on the rear of your TV and the other ends to corresponding component video out jacks on a DVD player Match the colors on the jacks and cables If you want to connect both a Set Top Box and a DVD player you should connect the Set Top B...

Page 12: ...ction on or off Not available CC Controls the caption decoder Cut off the sound temporarily Press to directly access channels Adjust the volume Display the channel list on the screen Display the main on screen menu Switch to the Home Screen Quickly select frequently used functions Return to the previous menu Use these buttons in the Media Play and Anynet HDMI CEC modes Select on screen menu items ...

Page 13: ... have installed the batteries use a screwdriver to screw in the screw that holds the battery cover closed NOTE Use the remote control within 23 feet of the TV Bright light may affect the performance of the remote control Avoid using near fluorescent lights or neon signs The color and shape of the remote may vary depending on the model ...

Page 14: ...ireless network y y Select a channel that is not currently in use for the wireless router If the channel set for the wireless router is currently being used by another device the result is usually interference and or a communications failure y y Most wireless networks have an optional security system To enable a wireless network s security system you need to create a security key using characters ...

Page 15: ...ied LAN Cable Not Supplied TV Rear Panel External Modem ADSL VDSL Cable TV The Modem Port on the Wall Modem Cable Not Supplied LAN Cable Not Supplied LAN Cable Not Supplied TV Rear Panel External Modem ADSL VDSL Cable TV IP Router that has a DHCP Server The LAN Port on the Wall LAN Cable Not Supplied TV Rear Panel The TV does not support network speeds less than or equal to 10Mbps Use Cat 7 cable ...

Page 16: ...may differ depending on the SBB or STB type y y IR signals sent by the remote control to the TV or SBB STB must meet the following specification to use IR pass through function IR signal receiver specification Band pass filter center frequency 37 9 Carrier Frequency Duty 50 Minimum Burst Length tburst 12 pulses 316 us Minimum Gap Time Between the burst tburst gap 16 pulses 422 us Minimum Gap Time ...

Page 17: ...he data cables y y Contact your nearest dealer oryour SI Vendor to buy the data cable not included in the TV Confirm the code on the Code Label Note the labeled end Note the labeled end SI Vendor Cable code Pin assign Remark Samsung OCC Enseo Guest Tek BN39 00865B Provided NXTV BN39 01011B nStreams BN39 01110A Sonifi BN39 01011E Provided Operation Specification of Data Cable RJ12 TTL ...

Page 18: ...ish Connecting the Audio Output to an Audio Amplifier AUDIO IN TV Rear Panel Audio Amplifier 1 Stereo cable 1 Connect the AUDIO OUT port of the TV to the Audio In port of an audio amplifierwith a stereo cable ...

Page 19: ...RCA AUDIO PC RS 232 TV Rear Panel RJP Rear 3 RS 232 Data Cable 1 Video Audio Cable 2 HDMI cable 1 Connect the COMPONENT VIDEO R AUDIO L port of the TV to the RCA port of the RJP 2 Connect the HDMI port of the TV to the HDMI port of the RJP 3 Connect the EX LINK port of the TV to the RS 232 port of the RJP This Samsung TV is compatible with the TeleAdapt TA 7610 RJP only ...

Page 20: ...any LEDs after 5 minutes to avoid unnecessary light pollution in the hotel room The LEDs that were turned off will turn on again if the guest touches any of the buttons and the 5 minute timer will restart If the guest then touches another source button the TV will change to the selected source and the corresponding LED will be lit y y After an RJP Reset or a TV Power OFF ON it takes approximately1...

Page 21: ... item and go to a higher menu level or the Main menu To exit a Hotel mode menu turn off the TV and then turn it on again Any changes you made are saved except changes to SI Vendor For changes to SI Vendor you must turn the TV off wait until the Standby light glows steadily then unplug the TV wait for the Standby LED to go off and then plug the TV in again Hospitality Mode Standalone DRM SI Vendor ...

Page 22: ...turned off Power On Channel Num When the TV is turned on it switches automatically to this channel Power On Channel Type y y Select channel band ATV analog air band DTV digital air band CATV analog cable band CDTV digital cable band IPTV Ip Channels Power On Volume y y User Defined Lets you set the Power On Volume manually See Power On Volume below y y Last Saved When the TV is turned on it return...

Page 23: ...al channel Programme number update is not supported Mychannel Enable or disable the My Channel feature Menu OSD Picture Menu Lock Enable or disable the Picture Menu Menu Display y y ON The Main Menu is displayed y y OFF The Main Menu is not displayed Channel Menu Display y y OFF Broadcasting submenu is disable for guest y y ON Broadcasting subMenu is enable for guest Panel Button Lock Turning the ...

Page 24: ...o key or turn the TV on y y ON The External Source information is displayed on the TV screen y y OFF The External Source information is not displayed on the TV screen Auto Source y y ON When an external input source is connected to the TV the TV identifies the input source and then automatically switches to that input source y y OFF Auto Source function is Off Anynet Return Source Select the retur...

Page 25: ...mediate access to System Manager functions such as such as Time Language View Notifications Device Name System Manager allow you to Adjust your TV s system and customise settings foryourviewing environment Security Factory Lock Disable entry to Hotel menu y y ON The password is needed before entering factory menu y y OFF disable this feature Password Popup Enable disable Password Popup If this opt...

Page 26: ...g Service If STB SI Vendor Setting appears to have failed and communication with the SI STB or SBB has failed first check your SI STB or SBB If your SI STB or SBB does not have a problem contact to Samsung Service Software Update Lets you upgrade the TV SW with a USB memory stick Sound Bar Out If the Samsung Sound Bar device is connected to this TV this item lets you to select where the TV sound i...

Page 27: ...ting Set the timeout period for connecting to the URL y y Developer Mode If you used Tizen Studio SDK for development you can connect to the Host PC which SDK is installed to use the development tool HMS HMS Mode You can turn on or off the HMS Mode When set to On the TV can operate with the HMS Server through the IP network HMS Server URL Setting You can enter the HMS Server s address Example http...

Page 28: ...e when the TV is powered on Welcome Message OFF Edit Welcome Message Hospitality Logo OFF Hospitality Logo DL Logo Display Time You can make the Welcome Message and edit it in the Hotel Service menu You can edit the Welcome Message by using using on screen keyboard in the Edit Welcome Message OSD See the illustration below Use the directional buttons on the remote control to enter the title and me...

Page 29: ...ON Hospitality Logo DL Logo Display Time y y Hospitality Logo This option lets you choose whether the Hospitality Logo image is displayed or not Initial value is OFF Can be set to BMP AVI BOTH When set to BMP AVI BOTH the Logo Download and Logo Time Display menu items become accessible The DivX codec is not supported y y Logo Download This option lets you download the logo image to the TV s memory...

Page 30: ...enu Clone TV to USB Clone USB to TV Setting Auto Initialize OFF Cloning USB to TV Copies menu settings and channel data in a USB device to a TV Shortcut Turn the TV off insert the USB device turn the TV on and then press the SelectE button for 5 seconds To clone data to the TV using the Hotel menu follow these steps 1 Turn the TV off 2 Insert the USB drive into the USB port on the rear of the TV 3...

Page 31: ...nnel On Off Yes Menu OSD Picture Menu Lock On Off Yes Menu Display On Off Yes Channel Menu Display On Off Yes Panel Button Lock Unlock Lock OnlyPower Menu Source Yes Clock Clock Type Standalone mode Off Ext Clock Yes Local Time Standalone Manual Time Channel Interactive Manual Auto Time Channel Yes Time Format 12 Hour 24 Hour Yes Clock Test Failure Success Yes Clock Normal Dim 0 4 Yes Clock Standb...

Page 32: ...LYNK DRM PI Non PI Model OFF LYNK DRM Yes PI AES Data 0x0000 No System Self Diagnosis for TV No Self Diagnosis for HTV PI DTV Channel Key Loss Ok Failure No STB SI Vendor Setting Si Name Ok Failure Bathroom AMP Ok Failure RTC Ok Failure Software Update No Sound Bar Out On Off Yes Contact Samsung No Standby LED On Off Yes TV Reset No Home Menu Home Menu Display On Off Yes Home Menu Editor Yes Home ...

Page 33: ... current ID in the middle of the screen and the words Remote control code is set to 0 If you want to change the Remote control code enter the digit you want to change 2 Press the number on the remote you want to assign to the TV The TV displays the following words Remote control code is changed to x See the example below Remote control code is set to 0 If you want to change Remote control code ent...

Page 34: ...values only Settings which have not been cloned are ignored The table below lists the settings that are restored to their cloned values when you set the Setting Auto Initialize function to On The menu item does not support depending on the models Menu Item Picture Picture Mode Picture Size Settings Picture Size Auto Wide 4 3 Screen Size Fit to Screen Expert Settings Backlight Cell Light Brightness...

Page 35: ...etext Language Settings Primary Teletext Language Secondary Teletext Language Primary Audio Language Secondary Audio Language General System Manager Time Clock Clock Mode Time Zone DST Time Zone GMT DST Language Auto Protection Time External Device Manager Anynet HDMI CEC Game Mode HDMI Black Level Keyboard Manager Keyboard Language Keyboard Type Eco Solution Power Saving Mode Motion Lighting Auto...

Page 36: ...ting your local time zone Auto Current Time 3 Clock Mode Date Time Off DST Eastern Time Zone Next Scan Channels Scanning for channels DTV Air DTV Cable Stop 2 3 Air Cable Previous Next Configure Your TV Set basic options to use your TV Picture Mode Standard Select the picture mode that best suits your viewing environment 1 2 3 Welcome to Samsung TV Select your language to start the on screen setup ...

Page 37: ... Picture Mode OSD where you can choose the Dynamic or the Standard picture mode The country information for the TV settings may differ from the country list information in Region Settings OSD y y Scan Channels OSD Then press the right directional button start scanning the channels After channel sanning is completed select Next When the RF cable is not connected the screen is skipped y y Set Clock ...

Page 38: ... upgrade Please check the SW version after the upgrades are complete Soundbar AirTrack y y Samsung Soundbar AirTrack and Hospitality TVs in 2017 Samsung Soundbar AirTrack and hospitality TVs support the HDMI ARC feature If you connect a compatible Samsung Soundbar AirTrack to a compatible Samsung hospitality TV using a single HDMI cable guests can listen to the TV s sound through the Soundbar AirT...

Page 39: ...mat Channel Bank Editor Smoovie TV Only The Channel Bank Editor in conjunction with the SMOOVIE remote lets you control the channels guests have access to The Channel Bank Editor provides three Banks of channels and lets you select which channels will be available from each bank SMOOVIE remotes have installable Bank Cards which correspond to the channel banks in the Channel Bank Editor The remotes...

Page 40: ... channel up down keys to change channels y y Guests can only see channels from the Bank1 channel list In the Channel Guide or the Channel List Smoovie Set Up Sequence Step Smoovie TV Setup Air Cable Only Air or Cable used Only Air or Cable used If the TV starts with Hotel Plug Play If Hotel Plug Play already done 1 Do a complete P P including Air or Cable auto tune Enter the Hotel menu 2 After P P...

Page 41: ...ution Logo Message Cloning Network System Manager Security r Channel Editor Depending on model and region some menu items may not exist General Steps for Using the Channel Editor in Stand alone Mode Step Broad Outline 1 Run Channel Auto Store in the Hotel Option Menu 2 Enter Channel Editor in the Hotel Option Menu 3 On a piece of paper compile a list of channels you want to have arranged in the or...

Page 42: ...nel information is not updated automatically Edit Channel Number ABC HD_ OK Cancel 4 y y Rename Channel Use Rename Channel to change the name of a channel you select To change the name of a channel follow these steps 1 Select a channel on the Channel Edit screen 2 Use the directional button to move Rename Channel and SelectE button 3 Use the on screen keyboard that appears to enter the new name fo...

Page 43: ... and AV You can assign a new channel to an external source at end of list selecting Edit Channel Number and then using the directional buttons on the remote control to select the channel number of the channel If you tune to a channel after assigning the channel to an external source you can enter the external source without opening the TV source menu After assigning channel number 997 to the AV so...

Page 44: ...Flyer included with your TV For added stability and safety you can purchase and install the anti fall device as described below To Prevent the TV from Falling TV Holder Kits are sold separately To purchase a TV Holder Kit contact Samsung Customer Care 1 Insert the screws into the wall brackets and firmly fasten them to the wall Make sure the screws are firmly fixed to the wall We strongly recommen...

Page 45: ...crews that are too long may cause damage to the inside of the TV set For wall mounts that do not comply with the VESA standard screw specifications the length of the screws may differ depending on the wall mount specifications Do not fasten the screws too firmly This may damage the product or cause the product to fall leading to personal injury Samsung is not liable for these kinds of accidents Sa...

Page 46: ... on the rear of the TV A Kensington slot is beside the K icon 1 Optional To lock the product follow these steps 1 Wrap the Kensington lock cable around a large stationary object such as desk or chair 2 Slide the end of the cable with the lock attached through the looped end of the Kensington lock cable 3 Insert the locking device into the Kensington slot on the product 1 4 Lock the lock These are ...

Page 47: ...580 4 x 226 4 mm Weight Without Stand With Stand 9 2 lbs 4 2 kg 12 6 lbs 5 7 kg 15 0 lbs 6 8 kg 21 6 lbs 9 8 kg Model Name HG43NF690 HG49NF690 Display Resolution 1920 x 1080 1920 x 1080 Screen Size Diagonal 43 Class 42 5 measured diagonally 49 Class 48 5 measured diagonally Sound Output 20 W 20 W Stand Swivel Left Right 20 60 90 20 60 90 Dimensions W x H x D Body With stand 38 8 x 22 6 x 2 9 inche...

Page 48: ...8 1024 x 768 1024 x 768 1152 x 864 1280 x 720 1280 x 800 1280 x 1024 1280 x 1024 1366 x 768 1440 x 900 1600 x 900RB 1680 x 1050 1920 x 1080 31 469 37 861 37 500 37 879 48 077 46 875 48 363 56 476 60 023 67 500 45 000 49 702 63 981 79 976 47 712 55 935 60 000 65 290 67 500 59 940 72 809 75 000 60 317 72 188 75 000 60 004 70 069 75 029 75 000 60 000 59 810 60 020 75 025 59 790 59 887 60 000 59 954 6...

Page 49: ...49 English Dimensions Front view Side view HG32NF690 27 6 29 2 2 7 7 6 15 5 17 8 17 2 18 8 Unit inches HG40NF690 34 6 36 3 2 9 8 9 19 2 21 9 20 9 22 9 Unit inches ...

Page 50: ...HG43NF690 37 1 38 8 2 9 8 9 20 9 21 9 22 6 24 6 Unit inches HG49NF690 42 4 44 0 2 9 8 9 23 9 21 9 25 6 27 6 Unit inches Jack panel detail Rearview Detailed dimensions can be checked at Displaysolutions samsung com ...

Page 51: ...90 HG43NF690 HG49NF690 Unit inches 2 2 5 9 21 9 5 8 8 9 R0 1 R0 3 5 3 NOTE All drawings are not necessarily to scale Some dimensions are subject to change without prior notice Refer to the dimensions prior to performing installation of your TV Not responsible for typographical or printed errors ...

Page 52: ...lection and duration of television formats used forviewing Uneven LED aging as a result of format selection and use as well as burned in images are not covered by your Samsung limited warranty y y SAMSUNG ELECTRONICS NORTH AMERICAN LIMITED WARRANTY STATEMENT Subject to the requirements conditions exclusions and limitations of the original Limited Warranty supplied with Samsung Electronics SAMSUNG ...

Page 53: ...lish THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING QUALIFICATIONS 1 HEVC CONTENT ONLY FOR PERSONAL USE 2 HEVC CONTENT THAT IS NOT OFFERED FOR SALE AND 3 HEVC CONTENT THAT IS CREATED BY THE OWNER OF THE PRODUCT THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED CONTENT CREATED BY A THIRD...

Page 54: ...ts relating to Samsung products please contact the SAMSUNG customer care center Samsung Hospitality Hotline 1 866 sam4biz US 1 800 749 0205 CANADA 01 800 726 7864 MEXICO Web site http www samsung com us business 2017 Samsung Electronics America Inc NF690 NA ENG 06 ...

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