Samsung HG43AT690UJ, Install Manual

Page 1: ...HG43AT690UJ HG50AT690UJ HG55AT690UJ HG65AT690UJ Thank you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com Model Serial No INSTALLGUIDE ...

Page 2: ...fies the TV the TVgives full control to the SBB orSTB Standalone mode In this mode the TVworks alonewithout an external SBB orthe STB The TVhas a Hotel Option menu that letsyou easilyset itsvarious hospitalityfunctions Please see page 28 The menu also letsyou activate orde activate some TVand hospitalityfunctions soyou can createyouroptimal hospitalityconfiguration Still imagewarning Avoid display...

Page 3: ...rheating these slots and openings must neverbe blocked orcovered Do not place this apparatus in a confined space such as a bookcase orbuilt in cabinet unless proper ventilation is provided Do not place this apparatus nearorovera radiatororheat register orwhere it is exposed to direct sunlight Do not placevessels vases etc containingwateron this apparatus as this can result in a fire orelectric sho...

Page 4: ...res high humidity chemical substances orwhere itwill operate 24 hours a daysuch as in an airport a train station etc Failure to do so maylead to serious damage toyourTV Use onlya properlygrounded plug andwall outlet An improperground maycause electric shock orequipment damage Class l Equipment only To turn off this apparatus completely disconnect it from thewall outlet To ensureyou can unplug this...

Page 5: ... the Buttons on the Remote Control 16 Installing batteries into the remote control Batterysize AAA 17 04 Initial Setup Using the TVController 19 05 The Connection Panel 06 Connections Connecting toyourInternet network 22 Connecting the TVto an SBB orSTB 24 Connecting the Bathroom Speakers 25 Connecting the RJP Remote Jack Pack 26 07 Settingthe Hotel Option Menus Hotel Option menu items 29 Welcome ...

Page 6: ...hannel Bank Editor Smoovie TVOnly 51 Using Channel Editor 52 11 Anti theft Kensington Lock 12 Specifications and OtherInformation Specifications 56 Environmental Considerations 57 Decreasing powerconsumption 57 Supported Resolutions forUHD Input Signals 58 DisplayResolution 58 Dimensions 60 Licences 64 English 6 ...

Page 7: ...n the packing materialswhen opening the box An administration fee maybe charged in the following situations a An engineeris called out atyourrequest but it is found that the product has no defect i e where the user manual has not been read b You bring the unit to the Samsung service centre but it is found that the product has no defect i e where the usermanual has not been read Youwill be informed...

Page 8: ... swivel To configure the TVso that it swivels 20 left and right insert the prong on the bottom of the stand through the curved hole in the Bracket HolderSwivel marked 20 Then fix the Bracket HolderSwivel to the stand using the three supplied screws as shown below 60 swivel To configure the TVso that it swivels 60 left and right insert the prong on the bottom of the stand through the curved hole in...

Page 9: ...tect the TV and then place the TVso that its screen faces down toward the table surface Insert the Stand Guide into the slot on the bottom of the TV Slide and assemble it to the end line in the direction of arrow 3 4 x 4 M4 x L14 Tight the bottom screwfirst and upperscrewlast Progress the assemblyof screwin the manual s order NOTE Make sure to distinguish between the front and back of each compone...

Page 10: ...tand and Components 65 A B Stand Cable Guide 1 L R R 2 NOTE Make sure to distinguish between the front and back of each componentwhen assembling them Make sure that at least two persons lift and move the TV English 10 ...

Page 11: ...2 Nut x 2 A B C D or Affix the stand to a flat surface such as a dressertop desk top orentertainment centre as shown WARNING To prevent injury you must attach this TVsecurelyto the floor a table a dressertop etc with the Hotel Mount Kit as described in these instructions English 11 ...

Page 12: ... mount kit sold separately allowsyou to mount the TVon awall Fordetailed information on installing thewall mount see the instructions providedwith thewall mount Contact a technician forassistancewhen installing thewall mount bracket Samsung Electronics is not responsible forany damage to the product orinjurytoyourself orothers ifyou select to install the TVonyourown English 12 ...

Page 13: ...the screws are firmlyattached to thewall You mayneed additional material such aswall anchors depending on the type ofwall 2 Using the appropriatelysized screws firmlyfasten a set of brackets to the TV Forthe screwspecifications referto the standard screwpart in the table under Wall Mount Kit Specifications VESA 3 Connect the brackets fixed to the TVand the brackets fixed to thewall with a durable ...

Page 14: ... maycause damage to the inside of the TVset Forwall mounts that do not complywith theVESAstandard screwspecifications the length of the screws may differdepending on thewall mount specifications Do not fasten the screws too firmly This maydamage the product orcause the product to fall leading to personal injury Samsung is not liable forthese kinds of accidents Samsung is not liable forproduct dama...

Page 15: ...fire ora problemwith the product caused byan increase in its internal temperature Whenyou installyourTVwith a stand orawall mount we stronglyrecommendyou use parts provided bySamsung Electronics only Using parts provided byanothermanufacturermaycause difficultieswith the product orresult in injurycaused bythe product falling Installationwith a stand Installationwith awall mount 10 cm 10 cm 10 cm 1...

Page 16: ...reen Use these buttonswith specific features Use these buttons according to the directions on the TVscreen Launches the APPS Press to displayinformation on the TVscreen Moves the cursor selects the onscreen menu items and changes thevalues seen on the TV s menu Turns the TVon and off Gives direct access to channels Adjusts thevolume Alternatelyselects Teletext mode Full Double Mix Off Displays the...

Page 17: ...the batteries to the symbols in the batterycompartment Use the remote controlwithin 7 m of the TV Bright light mayaffect the performance of the remote control Avoid using nearbright fluorescent lights orneon signs The colourand shape of the remote mayvarydepending on the model English 17 ...

Page 18: ...ectingyourlanguage You can change the menu language 3 Next TV installation Type Select your TV installation type Basic TV Setup Cloning Mode Factory Menu Start basic setup to use your TV SelectingyourTVinstallationtype Basic TVSetup Select to proceed to the next step to set the basic options for usingyourTV Cloning Mode Copythe system settings from the USB orserverto the TV FactoryMenu End Initial...

Page 19: ...time zone 8 Setup Complete Your TV is now ready to use Done Setup complete Select the Done button to complete the Initial Setup Then Hotel Option menu appears Press POWER button on the remote control to exit Usingthe TVController You can turn on the TVwith the TVController button at the bottom of the TV and then use the Control menu The Control menu appearswhen the TVController is pressedwhile the...

Page 20: ...evice match the colourof the connection terminal to the cable RJP Connect this port to the port on the optional RJP Remote Jack Pack Thiswill allowyou to connect external devices Camcoder PC DVD players etc easily USB 5V0 5A USB HDD 5V1A Connectorforsoftware upgrades and Media Play etc Service connection DIGITALAUDIO OUT OPTICAL Connects to a DigitalAudio component English 20 ...

Page 21: ...mposite devices such as VCRs Connect audio cables to R AUDIO L onyourTVand the otherends to corresponding audio out ports onAV Composite devices Connect componentvideo cables not supplied to the component ports PR PB Y onyourTVand the other ends to corresponding componentvideo out ports on a DVD player Match the colours on the ports and cables Ifyouwant to connect both a set top box and a DVD play...

Page 22: ...a b g n communication protocols Samsung recommends using IEEE 802 11n Otherwise whenyou playvideo overa network connection thevideo maynot playsmoothly To use awireless network the TVmust be connected to awireless routerormodem If thewireless routersupports DHCP the TVcan use a DHCPorstatic IPaddress to connect to thewireless network Select a channel that is not currentlyin use forthewireless rout...

Page 23: ...connect to uncertifiedwireless routers Establishing awired Internet connection There are three mainways to connectyourTVtoyournetwork using cable depending onyournetwork setup Theyare illustrated below The Modem Port on theWall Modem Cable Not Supplied LAN Cable Not Supplied TVRearPanel External Modem ADSL VDSL Cable TV TVRearPanel The Modem Port on theWall Modem Cable Not Supplied LAN Cable Not S...

Page 24: ...verspecification Band pass filtercentre frequency 37 9 CarrierFrequency Duty50 Minimum Burst Length tburst 12 pulses 316 us Minimum Gap Time Between the burst tburst gap 16 pulses 422 us Minimum Gap Time between the data commands tpause 25 Compatible Data Cables Suppliedwiththe TV Confirmyou are using the correct data cable foryourvendor Referto the code label on the data cables CON B CON A 1 6 6 ...

Page 25: ...lume Control Box Ifyou configure theVolume Control Box as shown in the figure you can control thevolume of the bathroom speakers The port that connects theVolume Control Box to the TVis a 3 5mm normal Phone jack Volume Control Box switch is a Tact switch Setting the SubAMPMode 0 Turns the SubAMPfunction off PWM off 1 Determines the Subvolume according to the TVspeakersoundvolume The TVspeakersound...

Page 26: ...Cable 4 RS 232 Cable 2Audio Cable The rearpanel maydifferdepending on the model 1 Connect the AVIN Y VIDEO port of the TVto the S VIDEO port of the RJP 2 Connect the R AUDIO L port of the TVto theAUDIO PC port of the RJP 3 Connect the HDMI port of the TVto the HDMI port of the RJP 4 Connect the RJP port of the TVto the RS 232 port of the RJP This Samsung TVis compatiblewith the TeleAdapt TA 7610 R...

Page 27: ...anyLEDs after5 minutes to avoid unnecessarylight pollution in the hotel room The LEDs thatwere turned offwill turn on again if the guest touches anyof the buttons and the 5 minute timer will restart If the guest then touches anothersource button the TVwill change to the selected source and the corresponding LEDwill be lit Afterthe RJPreset orthe TVturns off on it takes approximately10 seconds to e...

Page 28: ...isplaying one menu item you can press the up ordown directional button to displaythe next orprevious menu item Press the RETURN orMENU button to exit the current menu item and go to a highermenu level orthe main menu To exit a Hotel Option menu turn off the TV and then turn it on again Anychangesyou made are saved except SI System Integration vendor Forchanges to SIvendor you must turn the TVoff w...

Page 29: ...it displays the channel itwas displayingwhen itwas turned off PowerOn Channel Num When the TVis turned on it switches automaticallyto this channel PowerOn Channel Type Select the type of the channelwill be displayedwhen the TVis turned on ATV analogue aerial band DTV digital aerial band CDTV digital cable band PowerOnVolume UserDefined Letsyou setvolume level manually Last Saved When the TVis turn...

Page 30: ... the same time ON When set to on guests can access the complete channel map irrespective of the selected antenna type The Channel List Channel Editorwill also populate Aerial aswell Cable type channels OFF When set to off guest can access the channel map corresponding to the selected antenna type Terrestrial Cable only The Channel List Channel Editor will onlyshowthe selected antenna type channels...

Page 31: ... the clock data This function is onlyavailablewhen Local Time set to Time Channel Time Channel Num Select the numberof the channel to update the clock data This function is onlyavailablewhen Local Time set to Time Channel Music Mode Music ModeAV Allows music output from an mp3 audio playerconnected to anAVinput source on the TV When set to on you can hearsound from the playerthrough the TVwhether ...

Page 32: ...o an HDMI input source When set to on you can hearsound from the playerthrough an HDMI input of the RJP whetherthere is avideo signal ornot This option is onlycompatiblewith the Guest link RJP External Source USB Pop up Screen When USB is connected to the TV Default Apopupwindowappears Automatic This enters the USB content menu automatically Disable Neitherthe popupwindownorthe menu appears Extern...

Page 33: ...n Interactive SIVendor Logo Message Welcome Message Displays thewelcome message for60 secondswhen the TVturns on EditWelcome Message Edits thewelcome message HospitalityLogo Turns the HospitalityLogo function is set to OFF BMP AVI BOTH If the function is not set to OFF the TVis turned on the logo is displayed before the signal from the initial source forthe amount of time set in Logo DisplayTime T...

Page 34: ... The TVdoes not support network speeds below 10Mbps The specifications above are based on ourin house testing Actual performance mayvarydepending onyourwired wireless network environment Apps ID Setting The feature to set specific Hotel ID forinstalling the app of the correspoding hotel in the Hotel TV Apps Setting Enters SamsungApps formanaging current apps and installing newapps in the Hotel TV ...

Page 35: ...t popupwindowappears Password Input If this function is enabled the password input popupwindowappearswhich asks for an 8 charactersecuritypassword The admin must entera password before applying orupdating securitypreferences Afterthe correct password is entered options such as Password Setting Password Reset and SecurityMode are available Password Setting Usercan change the password Password Reset...

Page 36: ...rdevice only OFF When the TVis turned on the TVsound is automaticallyoutputted in the TV speakerdevice Contact Samsung Displaytheweb site of related Samsung service centre softwareversion and Mac address information StandbyLED When the TVis in standbymode you can configure the settings of the power indicator ON The LED is on OFF The LED is off Boot Logo To enable ordisable displaying the Samsung l...

Page 37: ...an turn off the REACH Update Time function 12 00 am 12 00 am everyday 2 00 am 2 00 am everyday 12 00 pm 12 00 pm everyday 2 00 pm 2 00 pm everyday REACH Update Immediate When set to on the TVwill receive and update REACH data from the REACH Server Modulator right afterthe poweris off Operateswhen theAC powercord is plugged in and the poweris off REACH ConfigVersion Displays the TVconfiguration dat...

Page 38: ... TV s important features even afterthe screen is off Electricityconsumption mayvarydepending on the environment Reboot Time Afterthe TVpoweris off in Virtual StandbyMode if there is no input from the user within the set Reboot Time the TVwill reboot and enterVirtual StandbyMode again Room Number You can set the room numberof the TV s location Referto the manual of each solution fordetails about fu...

Page 39: ...the directional buttons on the remote control to enterthe title and message and select Save Hotel Logo HospitalityLogo Hotel Option MUTE 1 1 9 SelectE Logo Message Hospitality Logo HospitalityLogo function displays the Hotel s picture imagewhen the TVis powered on Whenyou set HospitalityLogo to AVI BMP BOTH HospitalityLogo DL and Logo DisplayTime are enabled If there is a logo image stored in memo...

Page 40: ...e USB Cloning Hotel Option MUTE 1 1 9 SelectE Cloning The USB cloning function letsyou download user configured settings Picture Sound Channel and Hotel Option from one TVto a USB device and then upload these settings from the USB device to otherTVsets This letsyou create a standard file of settings and distribute that standard file to all the TVs inyourfacility Aftercloning certain features are a...

Page 41: ...ress the up ordown directional button to select Clone USBto TV and press the SelectE button on the remote control 6 The message Clone settingsfrom USBto TV is displayed Press the SelectE button on the remote control If there is no file to copyon the USB device orthe message that there is no file apears check the folderonyourUSB device The foldername should be T KTM2UABCB Tables that list the setti...

Page 42: ...0 100 Yes MinVolume 0 100 Yes MaxVolume 0 100 Yes PowerOn Source TV HDMI1 HDMI2 HDMI3 AV COMP Last Saved Yes PowerOn Option PowerOn Standby Last Option Yes Channel Channel Setup No Channel Editor No Channel Bank Editor No Mixed Channel Map ON OFF Yes Dynamic SI ON OFF Yes Channel Rescan Message ON OFF Yes MyChannel ON OFF Yes Menu OSD Picture Menu Lock ON OFF Yes Menu Display ON OFF Yes Channel Me...

Page 43: ... Message ON OFF Yes EditWelcome Message Yes HospitalityLogo OFF BMP AVI BOTH Yes HospitalityLogo DL Yes Logo DisplayTime 3 second 5 second 7 second Yes Cloning Clone TVto USB No Clone USB to TV No SettingAuto Intialize ON OFF Yes Network Network Setup No Apps ID Setting Yes Apps Setting No Service Discovery ON OFF Yes LAN OUT ON OFF Yes VLAN ID ON OFF Yes SolutionVLAN ID Yes Device LAN ID Yes ARPI...

Page 44: ...s REACH Solution REACH RF Mode ON OFF Yes REACH IPMode ON OFF Yes ServerURLSetting Yes REACH Channel Yes Group ID ALL 1 511 No REACH Update Time OFF 12 00 am 2 00 am 12 00 pm 2 00 pm Yes REACH Update Immediate ON OFF Yes REACH ConfigVersion No HMS HMS Mode ON OFF Yes HMS ServerURLSetting Yes HMS GatewayRole Master Slave Yes HMS HalfTickerDisplay ON OFF Yes H Browser Solution H BrowserMode ON OFF Y...

Page 45: ... initialises anyguest side menuvalues to the cloned standardvalueswhen the TV is turned off and then turned on again Note that SettingAuto Initializeworks on cloned guest side menuvalues only Settingswhich have not been cloned are ignored The table belowlists the settings that are restored to theirclonedvalueswhenyou set the SettingAuto Initialize function to on The menu items maynot be supported ...

Page 46: ...0 Point Settings 20 Point Interval Red Green Blue Gamma HLG ST 2084 BT 1886 RGB OnlyMode ColourSpace Settings ColourSpace Colour Red Green Blue Sound Sound Output Sound Mode Expert Settings Balance Equaliser HDMI InputAudio Format Digital OutputAudio Format Audio Delay AutoVolume Sound Feedback English 46 ...

Page 47: ...C Game Mode HDMI UHD Color HDMI Black Level Input Device Manager Keyboard Language Keyboard type Eco Solution Ambient Light Detection Minimum Backlight EnergySaving Mode Motion Lighting Auto PowerOff Accessibility Audio Description Settings Audio Description Audio DescriptionVolume High Contrast Greyscale Enlarge English 47 ...

Page 48: ...ugh a USB device To update the TV s software followthese steps 1 Insert a USB flash dirve containing the software update file into the USB port of the TV 2 Run Update Now MENUm Support Software Update Update Now 3 The TVdisplays a pop up message that checks forthe updatedversion 4 Move the focus to OK and then press the SelectE button on the remote control Please be careful to not disconnect the p...

Page 49: ... To set a TV s ID code followthese steps 1 Aim the remote at the TV and then press the MUTE button and the RETURN button simultaneouslyformore than 7 seconds Whenyou stop pressing the buttons the TVdisplays the current ID in the middle of the screen and a message appears 2 Press the numberon the remoteyouwant to assign to the TV The TVdisplays a message 3 Afteryou see the message ifyou press 1 the...

Page 50: ...reaterthan 0 PowerOn MaxVolume set greaterthan 0 2 Connect an HDMI cable from the HDMI out port of the Soundbarto the HDMI IN ARC port on the TV 3 Afterthe Soundbaris connected to the TV when the TVturns on the Soundbarautomaticallydetects the TV and then automaticallyswitches to Hotel Mode Soundbarfeatures in Hotel mode Poweron off is synchronisedwith the TV HDMI CEC defaults set to on Avaiable o...

Page 51: ...elect Smoovie 3 Go to Channel Channel Bank Editor Press the SelectE button on the remote control 4 Enterthe Channel Bank Editor Edit the Channel Bank Bank1 Free channel Select the channels thatwill be accessiblewhen a remote doesn t have a card Bank2 FamilyCard Green Select the channels thatwill be accessiblewhen a remote has a GREEN CARD Bank3 Adult Card Red Select the channels thatwill be access...

Page 52: ...and names edit the channel language and channel genre and delete channels This function is enabledwhen MyChannel set to On in Hotel Option menu Hotel Option MUTE 1 1 9 SelectE Channel MyChannel Applythe Screen Off to channelsyou select The Screen Off blanks out thevideo from a channel and outputs only the soundwhile displaying a screen off icon on the screen Channel Editor also letsyouviewinformat...

Page 53: ...nnel number the channel information is updated automatically Renamethe Channel Change the name of a channelyou select To change the name of a channel followthese steps 1 Select a channel on the Channel Edit screen 2 Use the directional buttons on the remote control move the focus to Rename channel and SelectE button 3 Use the on screen keyboard that appears to enterthe newname forthe channel Use t...

Page 54: ...screen 2 Use the directional buttons on the remote control move the focus to Edit Channel Number and SelectE button 3 Use the up ordown directional buttons on the remote control to assign the channel number 4 Select OKwhen done and then press the SelectE button on the remote contorl Onceyou assign a channel numberto an external device you can enterthe external devicewithout opening the TV source m...

Page 55: ...amsung Please find the K icon on the rearof the TV AKensington slot is beside the K icon 1 To lock the product followthese steps 1 Wrap the Kensington lock cable around a large stationaryobject such as desk orchair 2 Slide the end of the cablewith the lock attached through the looped end of the Kensington lock cable 3 Insert the locking device into the Kensington slot on the product 1 4 Lock the l...

Page 56: ...x 226 5 mm 1116 8 x 644 2 x 59 9 mm 1116 8 x 696 8 x 226 5 mm Weight Without Stand With Stand 8 6 kg 11 8 kg 11 9 kg 15 1 kg Model Name HG55AT690UJ HG65AT690UJ DisplayResolution 3840 x 2160 3840 x 2160 Screen Size Measured Diagonally 55 inches 65 inches Sound Output 20W 20W Stand Swivel Left Right 20 60 90 0 Dimensions Wx H x D Body With stand 1230 5 x 707 2 x 59 9 mm 1230 5 x 759 8 x 226 5 mm 144...

Page 57: ...s you can see the label rating inside the coverterminal The screen size on the energylabel and package mayhave the tolerancewithin 1 cm YourTVand its accessories maylook different than the product images presented in this manual depending on the model All drawings are not necessarilyto scale Some dimensions are subject to changewithout priornotice Referto the dimensions before installingyourTV Not...

Page 58: ...erticalfrequency Hz Clockfrequency MHz Polarity horizontal vertical IBM 720 x 400 70 Hz 31 469 70 087 28 322 MAC 640 x 480 832 x 624 1152 x 870 67 Hz 75 Hz 75 Hz 35 000 49 726 68 681 66 667 74 551 75 062 30 240 57 284 100 000 VESADMT 640 x 480 640 x 480 640 x 480 800 x 600 800 x 600 800 x 600 1024 x 768 1024 x 768 1024 x 768 1152 x 864 1280 x 720 1280 x 800 1280 x1024 1280 x1024 1366 x 768 1440 x ...

Page 59: ... 000 28 125 33 750 56 250 67 500 54 000 56 250 67 500 112 500 135 000 54 000 56 250 67 500 112 500 135 000 50 000 59 940 50 000 59 940 50 000 60 000 50 000 60 000 24 000 25 000 30 000 50 000 60 000 24 000 25 000 30 000 50 000 60 000 24 000 25 000 30 000 50 000 60 000 27 000 27 000 27 000 27 000 74 250 74 250 74 250 74 250 74 250 74 250 74 250 148 500 148 500 297 000 297 000 297 000 594 000 594 000...

Page 60: ... Frontview Sideview The displayed image maydifferfromyourTV depending on the model 43 Unit mm 954 9 963 9 59 6 226 5 538 6 556 6 558 9 610 9 50 Unit mm 1107 6 1116 8 59 9 226 5 623 6 556 6 644 2 696 8 English 60 ...

Page 61: ... 55 Unit mm 1221 5 1230 5 59 9 226 5 687 5 556 6 707 2 759 8 65 Unit mm 1440 8 1449 4 59 9 282 1 811 0 1185 5 830 3 906 6 English 61 ...

Page 62: ... be checked at Displaysolutions samsung com Base Stand detail The displayed image maydifferfromyourTV depending on the model 43 Unit mm 67 0 152 0 556 6 196 5 226 5 R3 75 R9 5 135 0 50 55 Unit mm 67 0 152 0 556 6 209 5 226 5 R3 75 R9 5 135 0 English 62 ...

Page 63: ... NOTE All drawings are not necessarilyto scale Some dimensions are subject to changewithout priornotice Refer to the dimensions priorto performing installation ofyourTV Not responsible fortypographical orprinted errors English 63 ...

Page 64: ...CONNECTIONWITH HEVC ENCODED CONTENTCREATED BYATHIRD PARTY WHICH THE USER HAS ORDERED OR PURCHASED FROMATHIRD PARTY UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCTWITH SUCH CONTENTBYALICENSED SELLER OF THE CONTENT YOUR USE OF THIS PRODUCTIN CONNECTIONWITH HEVC ENCODED CONTENTIS DEEMEDACCEPTANCE OF THE LIMITED AUTHORITY TO USEAS NOTEDABOVE The terms HDMI and HDMI High Definition Mult...

Page 65: ...lating to Samsung products please contact the Samsung service centre Country Area Samsung Service Centre Web Site HONG KONG 3698 4698 www samsung com hk support Chinese www samsung com hk_en support English MACAU 0800 333 1800 7267864 1800 SAMSUNG www samsung com hk support Chinese www samsung com hk_en support English ...