Your easy to use
installation guide
Read me first
UPC. The Fibre Power Network™
Watch TV anywhere in your home
on multiple devices with 100Mb broadband
19+ HD channels as standar
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Help is at hand if you need it
If you need a helping hand our Customer
Care team is here to help.
If you have any queries, or would like to find out more information about your Horizon products, our website can help. Check out www.upc.ie/horizontv
for more information on features and benefits. Alternatively, visit www.upc.ie/horizontv/gettingstarted for support.
Version IE.N1450694.NA V2
Record 4 programmes and watch a 5th
Self-Install Help Desk
Freephone 1800 941 969
Monday – Friday 9am to 9pm
Saturday 9am to 6pm
Premium PC Support*
1550 924 124 (Calls cost €1.20 per minute
from a UPC landline, other networks many vary)
Monday – Friday 9am to 9pm
Saturday 9am to 6pm
*Deal with computer problems that are not directly related to our broadband service such as setting up a new computer, firewalls and virus protection.
Experienced technicians are available for any non UPC related technical issues such as Windows/Mac/Android/iOS.