INSTALLATION MANUAL
A200
Analog
New Sangoma A-Series hardware comes with a lifetime warranty for
replacement and repair from the date of purchase.
This includes a no-questions-asked 30-day money back guarantee, Sangoma's renowned
free technical support, and free replacement in the unlikely event of a defect.
IMPORTANT
– To qualify for the lifetime warranty, the end user must:
Register this product online at:
http://www.sangoma.com/warranty/register/
Be able to prove point of purchase. To qualify for Lifetime Warranty protection, the product
must have been purchased from an Empowered by Sangoma partner.
All A-Series cards contain Crash-proof Field Upgradable Firmware.
This means your A200 card has TWO (2) Firmware flash devices.
During card flashing, the new firmware is stored into the primary flash device.
If the machine crashes during card flashing and causes the primary flash device to
become corrupted, the secondary flash device can be selected to boot the card.
This will allow you to re-flash the primary device again.
In order to select the secondary flash device:
1. Shut down the machine and take out the A200 card.
2. Enter firmware recovery mode by connecting the two jumper pins
†
on the upper
rear of the card.
3. Restart the machine with firmware recovery jumper set.
4. Proceed to re-flash the card.
5. Once re-flashing is completed, shut down the machine and remove jumper.
6. Restart the machine with new card firmware.
If you are unsure of how to upgrade your firmware/flash your card, detailed instructions are
provided on
wiki.sangoma.com
.
LIFETIME WARRANTY
BOOT CARD WITH FIRMWARE RECOVERY JUMPER SET
CONTACT US
INTERNATIONAL
+1 905 474 1990
techdesk@sangoma.com
TOLL FREE IN N. AMERICA
1 800 388 2475
WIKI
wiki.sangoma.com
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