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 INSTALLATION MANUAL

A200
Analog

New Sangoma A-Series hardware comes with a lifetime warranty for 

replacement and repair from the date of purchase. 

This includes a no-questions-asked 30-day money back guarantee, Sangoma's renowned 

free technical support, and free replacement in the unlikely event of a defect.

IMPORTANT

 – To qualify for the lifetime warranty, the end user must:

 Register this product online at: 

http://www.sangoma.com/warranty/register/

  Be able to prove point of purchase. To qualify for Lifetime Warranty protection, the product 

must have been purchased from an Empowered by Sangoma partner.

All A-Series cards contain Crash-proof Field Upgradable Firmware. 

This means your A200 card has TWO (2) Firmware flash devices.

During card flashing, the new firmware is stored into the primary flash device.

If the machine crashes during card flashing and causes the primary flash device to 

become corrupted, the secondary flash device can be selected to boot the card.  

This will allow you to re-flash the primary device again. 

In order to select the secondary flash device:

   1. Shut down the machine and take out the A200 card.
   2.   Enter firmware recovery mode by connecting the two jumper pins

 on the upper 

rear of the card.

   3. Restart the machine with firmware recovery jumper set.
   4. Proceed to re-flash the card.
   5. Once re-flashing is completed, shut down the machine and remove jumper.
   6. Restart the machine with new card firmware.

If you are unsure of how to upgrade your firmware/flash your card, detailed instructions are 

provided on 

wiki.sangoma.com

.

  

 LIFETIME WARRANTY

  

 BOOT CARD WITH FIRMWARE RECOVERY JUMPER SET

CONTACT US

INTERNATIONAL

 

+1 905 474 1990 

EMAIL

 

techdesk@sangoma.com 

TOLL FREE IN N. AMERICA

   1 800 388 2475

 

WIKI

 

wiki.sangoma.com

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