SANWA Wired Trackball
Laser Mouse
User's Guide
GMATB44BKN
User’s Manual
YouTube
Troubleshooting
Q.The mouse cursor movement is not smooth.
A. Although the laser engine is a high performance sensor, there are times when the cursor does not
move smoothly when used on a surface that reflects light, such as a mirror, or a transparent surface
such as glass.
Also, the tracking performance may degrade on regularly patterned surfaces.
Q. Trackball does not work.
A. If you are experiencing erratic movement when you use your trackball, it may be due to the following:
Jittering or random movements.
Likely cause:
Dirty trackball sensor
Damaged or dirty trackball
Possible solutions:
Make sure the battery is fully charged. Low or dead batteries can affect trackball movement.
Turn off your trackball or unplug the trackball from the computer and try cleaning the sensor on the
bottom with compressed air or a cotton swab and clean the trackball with a soft cloth.
Upgrade the firmware for your device if one is available.
Windows only — check if there are any Windows updates running in the background that may cause
the delay.
Mac only — check if there are any background updates that may cause the delay.
Try your device on a different computer.
Problems specific to Mac products
Q.The forward and backward scroll movements on Mac are reversed.
A. Please try the following method:
(1) On the Apple menu, select “Current System Settings”.
(2) Select “mouse”.
(3) Deselect the “Scroll Direction: Natural” check box.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off and
on the user is encouraged to try to correct the interference byone or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Contact Us
：
support-en@sanwa.com
