Segway p Series, User Manual

Page 1: ...Segway HT reference manual i Series p Series Segway XT Segway GT welcome to the evolution of personal mobility ...

Page 2: ...e this manual for the following Segway HT models i Series p Series Segway Cross Terrain Transporter XT and Segway Golf Transporter GT To assemble and charge your Segway HT for the first time follow the separate Assembly Instructions included with your Segway HT If you don t have the Assembly Instructions for your Segway HT model contact an Authorized Segway Dealer If you have any questions or need...

Page 3: ...ay Dealer For a list of Dealers visit www segway com Segway contact information Segway Customer Operations 1 866 4SEGWAY 1 866 473 4929 Fax 1 603 222 6001 Email technicalsupport segway com Website www segway com WARNING RISK OF DEATH OR SERIOUS INJURY Whenever you ride the Segway HT you risk death or serious injury from loss of control collisions and falls To reduce risk of injury you must read an...

Page 4: ...Key Code is a 16 digit number located on the bar coded tag included with your Keys Record these numbers and store them in a confidential location separate from your Segway HT WARNING WARNING indicates a potentially hazardous situation that if not avoided could result in serious injury or death notes Look for this icon for important information troubleshooting Look for this icon for guidance in tro...

Page 5: ...tions 7 chapter 1 how the Segway HT works 12 chapter 2 helpful hints 19 chapter 3 battery packs 22 chapter 4 troubleshooting and display icons 29 chapter 5 service 37 chapter 6 frequently asked questions 42 chapter 7 contact and legal information 43 index 46 ...

Page 6: ... Charge Port Indicators Charge Port Mat Platform Back View of Platform Handlebar Trim Handlebar Height Adjustment Collar Control Shaft Control Shaft Clamp Bolt Tire Wheel Assembly Battery Packs Fender Parking Stand i180 shown Control Shaft Base Front Trim p Series Segway XT Segway GT Splashguard Wheel Insert ...

Page 7: ...nge on a full charge NiMH 6 to 10 mi 10 to 16 km 8 to 12 mi 13 to 19 km NiMH not available NiMH not available range on a full charge Li ion Li ion not available 16 to 24 mi 26 to 39 km 9 to 12 mi 14 to 19 km 8 to 24 mi 13 to 39 km turning radius Zero The wheels can rotate in opposite directions enabling the Segway HT to turn in place tire inflation pressure 22 psi 150 kPa 15 psi 105 kPa 4 psi 28 k...

Page 8: ...ot available 3 0 in 7 6 cm 4 5 in 11 4 cm 3 0 in 7 6 cm machine length and width 16 x 22 in 41 x 55 cm 19 x 25 in 48 x 64 cm 21 x 30 5 in 53 x 77 cm 33 x 37 in 84 x 94 cm handlebar height 35 5 48 5 in 90 123 cm 37 50 in 94 127 cm 38 51 in 97 130 cm 37 50 in 94 127 cm platform height unloaded 6 7 in 17 cm 8 0 in 20 cm 9 5 in 24 cm 8 0 in 20 cm tire diameter 16 in 41 cm 19 in 48 cm 21 in 53 cm 19 in...

Page 9: ...hind the centerline of the wheels to safely slow down and stop especially when riding downhill Also riders below the minimum weight limit might fail to properly activate the Segway HT s balancing system Handlebar Cargo The total weight of any Handlebar payload plus any other attachments hanging from the Handlebar should not exceed 10 lbs 4 5 kg Exceeding this limit interferes with the Segway HT s ...

Page 10: ...tyle Consistent moderate speed increases range frequent starting stopping acceleration and deceleration decreases range Tire Inflation Pressure Riding with tire pressure below the specified limit reduces range Rider Weight and Cargo Lighter riders with less cargo get better range than heavier riders with more cargo Temperature Storing charging and riding nearest the center of the recommended tempe...

Page 11: ...ly populated environments The p Series model is lighter than other models has a smaller wheel diameter Motors Batteries and Platform This model uses NiMH Battery Packs only The Segway XT is optimized for outdoor use The Segway XT has larger wheels and wider tires with knobby treads and is intended for use on more varied and rugged terrain than other models The Segway XT s wider stance and low pres...

Page 12: ...ans that if the rider tilts the Segway HT onto one wheel it will not dynamically bring itself underneath the rider It could fall over The rider is responsible for dynamically stabilizing laterally while riding the Segway HT Leaning into turns and leaning uphill when riding across a slope are the rider s responsibility see the Riders Guide for details Redundant Subsystems The Segway HT has been des...

Page 13: ...h wheel is independently driven by redundant high speed electric Motors that produce no pollution emissions The brushless design employs computer technology to precisely regulate motion The Motors have been tested to power levels of two horsepower Each Motor is wound as two separate electrical circuits capable of independent operation acting as one mechanical entity The Motor for each wheel right ...

Page 14: ...form in all three planes pitch roll and yaw This information is sent to the Controller Boards All five of the rate sensors are constantly checking each other to ensure each is operating correctly The two tilt sensors check each other in the same manner If any of these sensors fails the Segway HT will perform a Safety Shutdown Handlebar Electronics The Handlebar contains redundant communication sys...

Page 15: ...r back depends upon the Key used to power on the Segway HT Other conditions may cause the Speed Limiter to tilt the Handlebar back at slower than the maximum Key speeds These conditions include Riding up a steep hill Riding on bumpy terrain Low Battery Pack charge Riding down a hill with fully charged Battery Packs Because of regenerative charging if the Battery Packs are fully charged the Segway ...

Page 16: ...g against the Handlebar Ease up Leave a gap Riding on rough terrain or steep slopes The terrain is too demanding or steep Ride on smoother flatter terrain If on a slope turn perpendicular to the slope step off and proceed in Power Assist Mode Riding against an obstruction Stop pushing against the obstruction Stop step off and proceed in Power Assist Mode Riding backward Stop turn in place and proc...

Page 17: ...e pending empty battery condition even though the Battery Packs were recently charged Whenever you see the pending empty battery condition icon in the Display you should come to a controlled stop and safely step off of the Segway HT prior to commencement of the Safety Shutdown This icon will be shown in the Display Never restart and ride your Segway HT after it has indicated an empty battery condi...

Page 18: ...istance and will switch to Power Assist Mode This response is intended to prevent a riderless Segway HT from traveling on its own You should never let go of your Segway HT while it is in Balance Mode Mode Button There is only one button on the Segway HT Handlebar It is called the Mode Button and has three distinct functions 1 Change from Power Assist Mode to Balance Mode 2 Change from Balance Mode...

Page 19: ...nflation valve Check that both Tires are inflated equally and are free of debris or contaminates Security The best way to deter theft of your Segway HT is to store it in a secure indoor location with the Keys stored separately If you must leave your Segway HT unattended in a location that is not secure you may use a cable lock threaded through the Wheel Secure the lock around an appropriate fixed ...

Page 20: ...oors in a place that is dry and free of moisture humidity and temperature extremes Even if you will not be using your Segway HT for an extended period of time you should leave it plugged into AC power Otherwise the Battery Packs could fully discharge over time causing them damage Remain within the recommended operating charging and storage temperature ranges see page 23 to preserve the full perfor...

Page 21: ...rom stepping on To retract the Parking Stand 1 Make sure the power is off 2 Tilt the Segway HT back toward you 3 Turn the lever at the right front corner of the Platform to the right until it is parallel to the Fender Reminders Make sure you power off before tilting the Segway HT back toward you Do not tilt the Segway HT back toward you when in Balance Mode This could cause the Segway HT to back u...

Page 22: ... Packs separately from your Segway HT by any means of transport If you need to arrange air shipment of your Segway HT with Li ion Battery Packs installed or if you need to arrange shipment of your Li ion Battery Packs separate from the Segway HT by any means of transport contact an Authorized Segway Dealer for detailed information on shipping of hazardous materials Contact an Authorized Segway Dea...

Page 23: ... to 122 F 10 C to 50 C storage and transport 4 F to 122 F 20 C to 50 C 4 F to 122 F 20 C to 50 C 4 F to 122 F 20 C to 50 C General capacity Ah and voltage 3 0 Ah 72 volts 3 0 Ah 60 volts 5 8 Ah 72 volts dimensions 14 x 6 1 x 2 3 in 35 7 x 15 x 5 7 cm 13 4 x 4 9 x 2 3 in 34 x 12 3 x 5 7 cm 14 x 7 5 x 3 2 in 35 7 x 19 x 8 2 cm battery pack weight pair 19 lbs 8 6 kg 15 lbs 6 8 kg 22 7 lbs 10 3 kg If ...

Page 24: ...d period of time you should leave it plugged into AC power Otherwise the Battery Packs could fully discharge over time causing them permanent damage Do not store your Segway HT or Battery Packs for more than one month without fully charging the Battery Packs at least once every thirty days This could cause permanent damage to the Battery Packs Before Each Ride Remember to Close the Charge Port Cov...

Page 25: ... in the Battery Pack The lower the Battery Charge Level is the longer it will take to complete the charging process Battery Pack temperature If the Battery Packs are too hot or too cold they may not charge may not progress through the charging stages or may take much longer to charge The Battery Packs will charge most efficiently when they are nearest the center of the recommended charging tempera...

Page 26: ...ging indicators to make sure they show solid green indicating fast charge If the charging indicators do not show solid green within 15 minutes after the Segway HT is plugged in move the Segway HT to a location within the recommended charging temperature range see page 23 After the Battery Packs are within the recommended temperature range reconnect the Power Cord If the charging indicators still d...

Page 27: ...at matter there is a possibility of surface charge affecting the accuracy of the battery charge level display This could cause the Display to falsely show a greater charge level After you power on check the battery charge level display then ride for at least three or four minutes and check the battery charge level display again If the battery charge level display shows rapid charge depletion durin...

Page 28: ...As your Battery Packs near the end of their useful life they need more frequent charging and your Segway HT s range will be reduced To order replacement Battery Packs contact an Authorized Segway Dealer For a list of Dealers visit www segway com Use the Same Battery Pack Types Your Segway HT is powered by two rechargeable Battery Packs The p Series model uses two 48 cell NiMH Battery Packs The i S...

Page 29: ...o reset the system by disconnecting and reconnecting the Control Shaft Cords see instructions beginning on page 38 and then power on The 5 mm hex wrench is required for this procedure You may wish to carry this wrench with you in the event a reset is required 6 If the Segway HT still will not power on remove and reseat both Battery Packs see instructions beginning on page 39 and then power on 7 If...

Page 30: ...t returning to center The rider may need to twist the Steering Grip slightly to return it to center Problem Tire is flat or will not maintain air pressure 1 Check for tire damage If tire is damaged contact an Authorized Segway Dealer to order a replacement Tire Wheel Assembly 2 If there is no visible tire damage check to make sure tire valve stem core is tight Tighten if necessary 3 Inflate tire a...

Page 31: ...n 1 Step off at least 5 feet 1 5 meters away from theft detection systems and proceed through the theft detection system in Power Assist Mode or with the Segway HT powered off 2 Once at least 5 feet 1 5 meters away from the detectors riders may return to Balance Mode and step on Problem Pressing the Mode Button does not cause the Segway HT to power down or change into Power Assist mode 1 Check tha...

Page 32: ...on that precludes power on one of the following icons will appear in the Display You may clear these conditions with the user response described WARNING Do not attempt to step on the Segway HT until you have cleared the error condition and you have confirmed that the Segway HT is in Balance Mode Display Icon Startup Error Conditions User Response The Key being used to start the Segway HT does not ...

Page 33: ...tup Left rear rider detect sensor is on at startup Right rear rider detect sensor is on at startup Mode Button is depressed at startup Make sure the Mode Button is not depressed at startup Display Icon Startup Error Conditions Continued User Response red red red red red Battery Packs installed on the Segway HT are different chemistry types for example one NiMH and one Li ion Install two Battery Pa...

Page 34: ... step on the Segway HT It is not in Balance Mode Rotate Steering Grip to move the Segway HT forward and back Segway HT is in Balance Mode full battery charge level shown You may step on and ride the Segway HT Segway HT is powering off This icon should only appear when you power off Display segments vary depending on software version Do not attempt to power on until backlight disappears In cold wea...

Page 35: ...g at speed The Segway HT is programmed to shut down in these situations because no rider is in control of the Segway HT Display Icon Critical Faults User Response The system has detected a critical error is slowing to zero speed and is performing Safety Shutdown full battery charge level shown Come to a controlled stop then safely step off and discontinue operation You have approximately 10 second...

Page 36: ... the faulted Battery Pack see pages 39 40 2 Power on the Segway HT 3 If the same icon appears remove both Battery Packs reverse locations of the Battery Packs and reattach both Battery Packs 4 If after reattaching the Battery Packs the same icon appears indicating that the fault remains in the same Battery Pack location make sure the two Control Shaft Cord connectors are properly connected see pag...

Page 37: ...andlebar Trim 5 Height Adjustment Collar 6 Control Shaft Cords 7 Mat 8 Front Trim 9 Control Shaft Clamp Bolt and Clamps 2 10 Splashguard 2 11 Platform with Control Shaft Base and Gearboxes 12 Charge Port Cover 13 Rechargeable Battery Packs 2 14 Parking Stand i Series only 15 Fender 2 16 Standard Tire Wheel Assembly 2 17 Wheel Inserts 5 per Wheel 18 Wheel Nut 2 shown on the Segway XT 19 All terrain...

Page 38: ...ion Remove Handlebar Control Shaft Assembly Tool required 5 mm hex wrench 1 Make sure the Segway HT is powered off and not plugged in It is unsafe to perform this procedure while the Segway HT is powered on or charging 2 Loosen the Height Adjustment Collar and collapse the upper portion of the Control Shaft fully into the lower portion of the Control Shaft 3 Gently tighten the Height Adjustment Co...

Page 39: ...nches 15 cm Then tighten the Height Adjustment Collar 5 Insert the bottom of the Handlebar Control Shaft Assembly into the opening in the base Push the Handlebar Control Shaft Assembly all the way in so that the rubber O ring near the bottom contacts the base Be careful not to pinch the cords 6 Lay the Segway HT down forward onto the Handlebar to properly align the Handlebar parallel with the fron...

Page 40: ...nch counterclockwise This may require considerable force 4 Strike the outside edge of the tire with a rubber mallet to unseat the wheel hub taper This may require multiple attempts as the wheel hub is seated tightly into the Gearbox taper 5 Lift off the wheel 6 Clean any debris from outside of drive shaft and inside of wheel hub Reseat Tire Wheel Assembly Tools Required 16 mm deep socket wrench wi...

Page 41: ...aft Reinstall Grips Tool required 5 mm hex wrench 1 Make sure the Segway HT is powered off and not plugged in It is unsafe to perform this procedure while the Segway HT is powered on or charging 2 Before installing grip make sure inside of grip and outside of shaft are clean dry and free of debris 3 Slide grip onto shaft Note that it is keyed and will only go on one way 4 Thread in fastener and ti...

Page 42: ...ge 41 Please refrain from using products which protect and shine rubber plastic and vinyl surfaces as these products may impact tires traction Avoid getting water in the Charge Port See Avoid Submersion on page 20 How should I dispose of my old batteries Segway encourages you to help preserve our environment by properly disposing of your Segway HT Battery Packs Refer to specific instructions on yo...

Page 43: ...rsonal Assistive Mobility Device or Personal Motorized Mobility Device which are specifically defined to include Segway HTs Segway Human Transporter Limited Warranty Segway LLC provides with each Segway HT a Segway Human Transporter Limited Warranty This is the only warranty applicable to the Segway HT Consult the Segway Human Transporter Limited Warranty delivered with your Segway HT for the spec...

Page 44: ...Segway LLC Trademarks Segway LLC owns a number of trademarks used in this manual including Segway and the Segway Flyer symbol Failure of a mark to appear in this manual does not mean Segway LLC does not use the mark nor does it mean that the product is not actively marketed or is not significant within its relevant market Patent and Licensing Information The Segway HT is covered by US and foreign ...

Page 45: ...62 2001 508659 2000 602941 2000 604799 2000 621191 2000 604801 2001 501161 2001 501493 2001 519543 2001 543388 2001 563370 2003 35305 KR 10 2001 7016896 10 2001 7011189 10 2001 7015260 10 2001 7015490 10 2001 7015564 10 2002 7002673 10 2002 7007338 MC 95911624 5 MX 2001 004018 PA a 2001 012685 PA a 2001 008933 PA a 2001 009342 PA a 2001 012232 PA a 2001 009374 PA a 2000 12498 PA a 2001 012557 PA a...

Page 46: ... and back 14 Li ion 7 8 11 14 22 23 25 28 maximize battery life and performance 22 24 NiMH 7 8 11 14 23 24 25 28 permanent damage 24 range 7 remove and reseat 39 40 replacing 28 safety guidelines 22 shipping requirements 22 specifications 23 storage 24 temperature parameters 27 too cold 26 too hot 15 26 toxic substances 22 useful life 28 bumpy terrain 15 C cell balancing 25 center of gravity 12 ch...

Page 47: ... 16 17 35 gyroscopes 13 H Handlebar 6 beeping 17 cargo 7 9 electronics 12 14 shaking 17 35 Handlebar Trim 37 Handlebar Control Shaft Assembly troubleshooting 29 Height Adjustment Collar 6 37 higher payloads and relation to weight limits 9 higher speeds and relation to weight limits 9 horsepower 13 how the Segway HT works 12 humidity 20 I i Series 11 i180 6 specifications 7 i180 37 IEC cables 42 in...

Page 48: ...and licensing information 44 payload 7 pitch roll and yaw 14 Platform 6 36 37 height 8 stepping on while in Power Assist Mode 16 pollution emissions 13 Power Assist Mode 18 34 42 power off 34 power requirements 7 power washer 41 pulse rates LEDs during charging 25 R Radio Frequency Interference RFI 43 range 7 19 range on a full charge 7 rapid charge depletion 27 rechargeable Battery Packs 7 28 37 ...

Page 49: ...2 incorrect key 32 mode button depressed 33 plugged in 32 rider detect sensor depressed 33 startup test 34 Steering Grip 6 14 37 pulls to left or right 30 Stick Shake Warning 16 18 storage 20 structural weight limits 9 surface charge 27 suspension 19 system faults 36 T tilt sensors 14 tire inflation pressure 7 19 42 Tire Wheel Assembly 6 19 all terrain 37 remove and reseat 40 standard 37 torque sp...

Page 50: ...notes ...

Page 51: ...enjoy the ride ...

Page 52: ...fun smart transportation www segway com 1891600000ag ...