Sencore DMG 1200, User Manual

Page 1: ...August 2014 8099C www sencore com 1 605 978 4600 Revision 1 2 DMG 1200 Digital Media Gateway User Manual ...

Page 2: ...ould be made directly to those companies This document may also have links to third party web pages that are beyond the control of Sencore The presence of such links does not imply that Sencore endorses or recommends the content on those pages Sencore acknowledges the use of third party open source software and licenses in some Sencore products This freely available source code can be obtained by ...

Page 3: ...DMG 1200 User Manual Page 3 37 Revision History Date Version Description Author 04 03 2013 1 0 2 2 0 Release NDM 11 11 2013 1 1 2 3 0 Release NDM 08 15 2014 1 2 2 4 0 Release NDM ...

Page 4: ...s have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Do not expose this apparatus to dripping or splashing and ensure that no objects filled with liquids such as vases are placed on the apparatus To completely disconnect this apparatus from the AC Mains disconnect the power supply cord plug from the AC receptacle The main...

Page 5: ...g connection For the DMG 1200 the mains plug is the main disconnect and should remain readily accessible and operable at all times The DMG 1200 is equipped with an internal system battery The DMG must be sentto Sencore s service department for replacement CAUTION Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type When installing the DMG 1200 utiliz...

Page 6: ...0 DMG 1200 Chassis 10 General Considerations 11 Rack Installation 12 Controlling the DMG 1200 Using the Web GUI 13 Output Settings 16 Admin Tab 18 Reporting Tab 25 About Tab 29 System Recovery 29 Using the Front Panel on the DMG 1200 30 FP Options and Settings 30 FP About 32 Appendix 33 Support and Contact Information 36 ...

Page 7: ...nit alias 18 Figure 15 Profile Manager 19 Figure 16 Setting password 19 Figure 17 MIBs 20 Figure 18 Updating software 20 Figure 19 Uploading file 21 Figure 20 Upload successful and start update 21 Figure 21 Updating unit 21 Figure 22 Unit restarting 22 Figure 23 Software rollback 22 Figure 24 Network configuration 22 Figure 25 IP settings 23 Figure 26 Date Time configuration 23 Figure 27 SNMP comm...

Page 8: ... from two different interfaces This manual describes how to install configure and operate the DMG 1200 Digital Media Gateway It is written for professional operators of video distribution systems and assumes a prerequisite level of technical knowledge The DMG 1200 is controllable through the web interface or SNMP to perform tasks such as setup monitoring and troubleshooting The front panel provide...

Page 9: ...ol DVB Digital Video Broadcasting FCC Federal Communications Commission I O Input Output IP Internet Protocol kbps 1 000 bits per second LED Light Emitting Diode MAC Media Access Control Mbps 1 000 000 bits per second MPEG Refers to standards developed by the ISO IEC JTC1 SC29 NTP Network Time Protocol RU Rack Unit SNMP Simple Network Management Protocol TS Transport Stream ...

Page 10: ...P 1 2 ASI I O ASI I O ASI I O ASI I O 1 2 3 4 5 6 7 8 ASI OUT ASI OUT ASI OUT ASI OUT Figure 2 Single DMG platform with ASI output option A dual DMG platform has 2 options for adding additional ASI inputs outputs 1 Additional 4 ASI inputs for one or both platforms 2 Additional 4 ASI outputs for one or both platforms The chassis shown in Figure 3 has dual platforms with 8 additional ASI outputs Pla...

Page 11: ... Power Connection The DMG 1200 is capable of either operating on 120 240V 50 60Hz systems The power supply will automatically detect the system it is connected to To hook up the power use the following steps 1 Locate the AC power cord that was included with the DMG 1200 2 Plug the female end of the power cord end with no prongs into the back of the unit 3 Locate a protected outlet usually inside o...

Page 12: ...hausts on the rear of the unit will not be obstructed 2 Insert the rack mount clips into place over the mounting holes in the rack 3 Slide the DMG into position in the rack 4 Secure the DMG to the rack by installing the four screws through the front mounting holes and tightening WARNING To prevent injury the apparatus must be securely attached to the floor wall in accordance with the installation ...

Page 13: ...ld appear asking the user to login By default the password is left blank Once logged on the password can be set in the Admin tab Figure 5 Login screen A page will load similar in appearance to Figure 6 once a user is successfully logged on Depending on the options of modules features installed small variations might be seen Figure 6 Platform 2 Home screen The main screen for each platform is displ...

Page 14: ...bled by configuring the settings for each port If the port is disabled it will be hidden when the Hide Show Disabled button is clicked Clicking on the triangle by each IP port allows the advanced details to be shown for the port All of the advanced settings are shown for the IP port in Figure 7 If changes are needed click on the cog to receive the settings dialog box as shown in Figure 8 Figure 7 ...

Page 15: ...ed and removed by clicking the appropriate heading in the table There can be up to 64 addresses entered with the highest address taking priority over the addresses below it If the port is enabled and no sync is detected an error will be indicated by a red light Errors can be user enabled disabled if desired Please see Reporting section for error details Figure 9 presents the ASI settings dialog fo...

Page 16: ...gure 10 Outputs Each port can be configured by clicking on the cog associated with the connection Figure 11 Configure ASI output The ASI output configuration is similar to the ASI input if the connector is bidirectional The ASI output can be enabled disabled to allow configuration changes without transmitting The unit alias is a friendly name that can be used to identify the output for easy refere...

Page 17: ...sport stream source is available to be selected and assigned to the appropriate output Two physical IP NICs are available for transmitting on the rear of each platform The physical connection is selectable NIC 1 is located on the left and NIC 2 is located on the right when looking at the platform from the rear The destination IP address and port are settable below the physical connector The Advanc...

Page 18: ...s saving Profiles changing the web GUI Password downloading the SNMP MIBs saving Diagnostic file Rebooting system Resetting to Factory Defaults and unit Software Updating Unit Alias Located in the top left corner of the Admin tab is the unit alias This allows for unique identification of each unit for easy reference To change the alias click on the pencil and paper and a dialog box will appear Fig...

Page 19: ... system to system to allow the profile to be applied This includes unit licensing If a profile is uploaded onto a different channel platform the profile will not load Setting Login Password Clicking on the Change Password button located at the top of the Admin Tab a dialog box will appear as shown in Figure 16 The user will need to type the new password and confirm the password to change it from t...

Page 20: ...to Defaults button clears all configurations from the DMG 1200 and restores them to factory defaults When this function is performed it will restore all settings and clear the event log Unit Software Updating To update the unit s software click on the Update Unit button located at the top of the Admin tab This will open a dialog box as shown in Figure 18 Figure 18 Updating software The first step ...

Page 21: ...omplete the update click on the update button and the unit will commence with the update process indicating when update is complete Figure 20 Upload successful and start update Figure 21 Updating unit Once update is complete the system will be restarted The user will be prompted to log back into the web interface once the unit is updated and operational ...

Page 22: ...iguration for the physical ports is shown The Unit Network Configuration shows the management port s IP settings The current status is shown but can be modified by clicking on the cog located on the left of the status Figure 24 Network configuration When clicking on the configure cog a dialog box to change IP settings similar to Figure 25 will be presented For the MPEG over IP configuration only I...

Page 23: ...ynchronize the time and date or it can be entered manually as shown in Figure 26 Figure 26 Date Time configuration SNMP Communities The communities for the SNMP management can be changed from the default of public for Read Only Communities and private for Read Write Communities Figure 27 SNMP communities SNMP Trap Managers The managers for the SNMP management can be entered or removed by clicking ...

Page 24: ...ue blinking light is visible in both the front and back of the chassis To enable the UID in the web interface it is located on the top right side of the Admin tab as shown in Figure 29 Figure 29 Unit Identifier The UID can be turned on off from the front panel Figure 30 by using the following sequence UP Arrow RIGHT Arrow DOWN Arrow LEFT Arrow UP Arrow Figure 30 Front panel buttons ...

Page 25: ...rable to the exact scenario a user desires to monitor Figure 31 Reporting tab Alarms The Alarms tab is the first screen shown under the reporting tab The Configure button opens a configuration screen as shown in Figure 32 All of the alarms in the unit are capable of being enabled or disabled from being generated Each condition can be configured as an error or information situation under log severi...

Page 26: ...EG IP data interface is not receiving any TS Packets Platform IP Receive TS Sync Error Indicates the MPEG IP data interface has an error with synchronization Platform IP Transmit TS Packet Lost Error The MPEG IP data interface has lost a packet Platform IP Transmit TS Sync Error The MPEG IP data interface has lost TS synchronization System Power Supply Error An error with one of the power supplies...

Page 27: ...ed disabled as shown in Figure 35 by clicking on the Configure button Figure 35 Configure events Category Name Description of Event Date Time Change The unit s date time has been changed Date Time Change NTP Update The unit s date time was updated by the NTP server NTP Update ...

Page 28: ...wn Figure 36 Event descriptions SNMP Trap Configurations The SNMP trap configurations can be edited under the reporting tab by clicking the Configure cog at the top right of the report control panel All conditions can be enabled disabled from sending SNMP Traps The SNMP trap manager IP addresses can be added under the admin tab ...

Page 29: ... to recover from complete image corruption The system recovery allows a user to start the platform into a prompt where a software update will allow the system to be installed in the event all other images will not work To use the system recovery hold two buttons any 2 buttons when power is applied to the unit for at least 20 seconds The unit will boot into recovery mode The user can press the Ente...

Page 30: ... operation of the DMG 1200 front panel control All functionality of the front panel is also accessible through the Web User Interface FP Options and Settings The OPTIONS settings allow the viewing of active errors the configuring viewing of network settings and system time The ABOUT section provides software versioning and serial numbers Active Alarms Once the DMG 1200 is finished loading a screen...

Page 31: ...you can set the Hostname and DHCP Mode If DHCP is enabled the current IP address is shown If DHCP is disabled press Enter while the cursor is on IP Address Subnet Mask or Gateway to manually change the IP Address Subnet Mask and Gateway The hostname allows a user to remotely connect to the DMG 1200 with a Web Browser by simply typing the hostname and not the IP address into the web browser This is...

Page 32: ...t About Software Press Enter while the cursor is on IMAGES to view the software version currently installed on the unit About Hardware Press Enter while the cursor is on a specific piece of hardware to get more detail about that piece of hardware It will provide information such as serial run revision assembly and PI numbers It will also supply the location of the hardware in the unit as well as a...

Page 33: ...trol Monitoring Front Panel Yes IP Configuration Monitoring SNMP Yes Control Monitoring AC Power Operating Voltage 95 135 VAC or 180 265 VAC Current Draw Power 275 Watts Frequency 47 63Hz Line Cord Detachable 3 prong Redundancy Dual Hot Swappable Load Sharing DC Power Operating Voltage 40VDC to 70VDC Max Current Draw Power 10A 250W Redundancy Dual Hot Swappable Load Sharing General RoHS Compliant ...

Page 34: ...nnector 2 10 100 1000 Auto negotiating Base T RJ 45 Ethernet Port Bitrate Range 0 5 640 Mbps total I O Receive Input format UDP RTP and RTP with extension headers Multicast and or Unicast CBR Receiver Capability 16 simultaneous MPEG over IP transport streams Buffer Size 1 4 000 KB user settable Packets IP Frame 1 7 MPEG Packets IP Frame IGMP Compatibility Version 1 2 and 3 Transmit Output Format U...

Page 35: ...as Sailer Brad Hards Lighttpd 1 4 23 BSD 2004 Jan Kneschke Linux 2 6 30 GPL Version 2 June 1991 Linus Torvalds et al Log4cpp 1 0 LGPL Version 2 1 February 1999 Bastiaan Bakker Monit 5 1 1 GPL Version 3 29 June 2007 2010 Tildeslash Ltd Net SNMP 5 7 1 BSD 1989 1991 1992 by Carnegie Mellon University et al see license NTP 4 2 4p7 NTP License 1992 2009 David L Mills OpenSSL 1 0 1c BSD Like 1998 2008 T...

Page 36: ...rvice or calibration an RMA number must be obtained In order to obtain a RMA number use the following steps 1 Contact the Sencore service department by going online to www sencore com and select Support 2 Select Service and Repair from the options given 3 Fill in the following required information a First Last Name b Company c Email d Phone Number e Ship and Bill to Address f Unit Model and Serial...

Page 37: ...Sencore Inc 3200 Sencore Drive Sioux Falls SD 57107 USA www sencore com Copyright 2014 Sencore Inc 1 605 978 4600 ...