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Be sure to read this manual before use

‡

 In this manual, the “AQUOS zero2 SHV47” is abbreviated as the “SHV47” or 

the “product”.

‡

 In this manual, “au Nano IC Card 04” is abbreviated as “au IC Card”.

‡

 For illustrations and descriptions in this manual, refer to “Basic Manual” 

available on the au homepage.

Notes on Usage

January 2020, 1st Edition

Sold by: KDDI CORPORATION,

OKINAWA CELLULAR TELEPHONE COMPANY

Manufactured by: SHARP CORPORATION

SHV47

Summary of Contents for Aquos Zero2

Page 1: ... product In this manual au Nano IC Card 04 is abbreviated as au IC Card For illustrations and descriptions in this manual refer to Basic Manual available on the au homepage Notes on Usage January 2020 1st Edition Sold by KDDI CORPORATION OKINAWA CELLULAR TELEPHONE COMPANY Manufactured by SHARP CORPORATION SHV47 ...

Page 2: ... places where the signal does not reach e g tunnels and basements Also communication may not be possible in poor reception areas Communication may be interrupted if you move into a poor reception areas during communications Since this product uses radio waves the possibility of communication intercepts by third parties cannot be eliminated Though the LTE WiMAX 2 UMTS GSM system has highly secure c...

Page 3: ...ation with connected devices or software not related to the Company Captured image data or downloaded data may sometimes be altered or lost due to faults repair or other handling of the product The Company is not liable for any damage or lost income resulting from recovery of these data It is recommended you keep a copy of important data on your PC s hard disk etc Whatever the cause of the defect ...

Page 4: ...cluding optional accessories when it is no longer needed to protect the environment and effectively use resources Old products are collected at au shops and other places The Company as appears in this manual refers to the following companies Sold by KDDI CORPORATION OKINAWA CELLULAR TELEPHONE COMPANY Manufactured by SHARP CORPORATION Reproduction of the content of this manual in part or in whole i...

Page 5: ...ediately result from improper use WARNING This symbol indicates that death or serious injury 1 may result from improper use CAUTION This symbol indicates that minor injury 2 and or physical damage 3 may result from improper use 1 Serious injury This refers to loss of sight injury burns high and low temperature electric shock broken bones injuries with residual aftereffects from poisoning etc and i...

Page 6: ...connect plug from power outlet Indicates that the power plug must be disconnected from the power outlet Precautions Common to the Main Unit Charger au IC Card Peripheral Devices DANGER Prohibited Do not use store or leave the equipment in locations subject to high temperatures or accumulation of heat near a fire or heating unit in a kotatsu or bedding under direct sunlight inside a vehicle on a ho...

Page 7: ...3 Notes on Waterproof and Dustproof Properties Prohibited Do not press the equipment strongly or broken it Especially when carrying the equipment in your pocket do not allow it to be hit with or nipped in objects May cause fires burns injury etc because of damage of the internal battery Take particular care with the followings Sitting or squatting down while putting the equipment in your pocket of...

Page 8: ...ock etc Refer to the following for details on waterproofness zP 33 Notes on Waterproof and Dustproof Properties Instruction Use only optional parts specified by au May cause fires burns injury electric shock etc if you use a device other than specified one WARNING Prohibited Do not subject the equipment to strong force impacts or vibration such as letting it fall stepping on it or throwing it May ...

Page 9: ...en using the product at a gas station or nearby and do not using it while refueling May cause explosions fires etc because of igniting flammable gas etc Instruction If any trouble such as an unusual odor unusual noise smoking overheating discoloration or deformation is found during use charge or storage follow the instructions below Unplug the power plug from the outlet Turn off the product May ca...

Page 10: ...where to store of small parts such as the au IC Card tray and the SIM eject tool sample in particular A young child may swallow the equipment or suffer injury electric shock etc Instruction Be careful when using the product continuously or charging because it may become warm Also be careful not to touch it unintentionally and continuously when you carry the equipment in your pocket fall asleep etc...

Page 11: ... prompt medical treatment May result in loss of eyesight sick etc because of the substance inside the product WARNING Prohibited Do not point the illuminated light directly at someone s eyes Especially when you use it for young children keep sufficient distance from them Do not use Mobile light near people s faces Eyesight may be temporarily affected leading to accidents etc Prohibited Do not illu...

Page 12: ...rns injury etc because of the light collecting mechanism of the lens Prohibited Laser proximity sensor Do not stare into proximity sensor May temporarily affect eyesight leading to accidents EN60825 1 2014 CLASS 1 LASER Product Instruction Turn off the product or set it to Airplane mode before going aboard an airplane Since using the product on airplanes is restricted follow the instructions given...

Page 13: ...ree is set loud sounds are being emitted from the product Even during stand by the ringtone or alarm sound may activate suddenly Hearing loud sounds for a long time may damage your hearing such as difficulty in hearing Also excessively high volume prevent you from hearing ambient sounds and cause an accident Instruction If you have a weak heart take extra precautions when setting functions such as...

Page 14: ... equipment is affected by signals Instruction If the display part or camera lens is damaged be careful of broken glass and the exposed inside of the product May cause burns injury electric shock etc if you touch the broken or exposed parts Instruction If the internal battery leaks or emits an unusual odor immediately stop using the product and move it away from any naked flames or fire The battery...

Page 15: ...the substance inside the internal battery leaks do not get the liquid on your skin face hands etc clothes etc May result in damage your eyes or skin If the internal substance comes into contact with your eyes mouth skin or clothes immediately rinse the contacted area with clean water Also if it comes into contact with your eyes mouth etc seek medical treatment immediately after rinsing the contact...

Page 16: ...e magnetic waves May cause injury etc because of the adhered object Instruction Look at the display in a well lit place keeping a certain distance Eyesight may be weakened etc if you look at it in a dark place or closely Charger WARNING Prohibited Do not use if the cord of the specified charger sold separately is damaged May cause fires burns electric shock etc Prohibited Do not touch the specifie...

Page 17: ...ssive force on the connection part with the specified charger sold separately connected to the product May cause fires burns injury electric shock etc Wet hands prohibited Do not handle the cord charging jack or power plug of the specified charger sold separately with wet hands May cause fires burns electric shock etc Instruction Always use the specified power supply and voltage When using oversea...

Page 18: ...force on it such as pulling the cord May cause fires burns injury electric shock etc if you do not plug unplug it correctly Instruction If the charging jack is deformed such as bending it immediately stop using Also do not use the deformed one by returning it to the original shape May cause fires burns injury electric shock etc because of short circuit of it Disconnect plug from power outlet Unplu...

Page 19: ...when connected to an outlet May cause burns etc au IC Card CAUTION Instruction Be careful with the cutting surface not to injure any part of your body such as fingers when handling the au IC Card May cause injury etc because the cutting surface may be sharp 3 5mm Earphones Adapter Sample DANGER Instruction Strictly observe manufacturer warning and caution indications for your earphones and periphe...

Page 20: ...electric shock etc Prohibited The 3 5mm Earphones Adapter sample is not waterproof dustproof Do not use or store the equipment in locations that are subject to humidity dust or high temperatures May cause fires burns electric shock etc Wet hands prohibited Do not handle the 3 5mm Earphones Adapter sample with wet hands May cause fires burns electric shock etc Instruction If any trouble such as an ...

Page 21: ... sharp Do not use it pointing at yourself or others May hit you or others around you resulting in injury or loss of eyesight CAUTION Instruction If any trouble on your skin is occurs immediately stop using it and seek medical treatment Use of the product may cause itching rashes eczema etc depending on your constitution or health condition For details on materials of each part refer to Material Li...

Page 22: ...onic medical equipment such as an implanted cardiac pacemaker or an implanted cardioverter defibrillator always carry or use your product at least 15 cm away from your implant Electromagnetic signals may have harmful effects on the operation of the electronic medical equipment Instruction Patients receiving medical treatment away from a medical facility e g home treatment who are using electronic ...

Page 23: ...struction Follow the instructions given by the respective medical facilities regarding the use of the product on their premises May have harmful effects on the operation of the electronic medical equipment because of signals Material List Main unit SHV47 Part Material Surface treatment Display side Reinforced glass AF coating Surrounding area of display side PC resin With glass Coating Hard coatin...

Page 24: ...Silicon rubber None IMEI plate PET resin PET resin laminate 3 5mm Earphones Adapter Sample Part Material Surface treatment USB Type C plug Metal section Stainless Ni plating USB Type C plug Resin section Elastomer resin None Cord Elastomer resin None Earphone Microphone jack Elastomer resin None Earphone Microphone jack Ring section PPA resin None SIM eject tool Sample Part Material Surface treatm...

Page 25: ...s no external damage To ensure waterproof dustproof property equivalent to IPX5 IPX8 and IP6X of the product use the product with the au IC Card tray tightly closed Note that the waterproof dustproof property is not guaranteed in every usage condition Do not allow foreign objects such as liquid or dust to get inside the product or attach foreign objects such as liquid or dust to the charger or opt...

Page 26: ...ause a fault Do not use outside when you can hear thunder Doing so might risk lightning strikes and electric shock Be sure to use only the specified peripheral devices Use of other peripheral devices might cause a fault Do not put the product in a cooking apparatus such as microwave oven or a pressure vessel Doing so might cause a fault The customer is not allowed to disassemble modify or repair t...

Page 27: ...op of a wobbly table sloped surface or other unstable location Be careful especially when the product is charging or set to vibrate Doing so may allow the product to fall and cause injury etc When charging the product do not exceed the ratings given for outlets and wiring by multiple connections etc When the product becomes warm during use the screen brightness or part of its functions may be rest...

Page 28: ... the valid certification Doing so violates the Radio Law and or the Telecommunications Business Law Take care not to place magnetized items such as magnetic cards speakers and TV sets near the product as it might cause malfunction Putting strong magnetism close to the product might cause false operation Do not bring the product close to magnetic cards such as cash cards credit cards and prepaid ca...

Page 29: ...ll the au IC Card tray or apply excessive force on it it may be damaged Bright places such as under the direct sunlight sometimes make it hard to see the display This is not a fault Use the product with the au IC Card tray closed If the card tray is open dirt or water may get inside causing a fault Do not allow liquids metal objects and other foreign matter to get inside the au IC Card tray slot o...

Page 30: ...on under water When glove mode is set to ON you can operate the touch panel with a glove on Organic EL OLED display Although lighting intensity of OLED can be decreased partly and displayed color can be changed when the same image has been displayed for a long time the brightness set to bright more than necessary or using extremely for a long time It is not abnormal because that is the characteris...

Page 31: ... The internal battery is a consumable item If the performance of the internal battery does not recover e g the usable time after each charge has become extremely short the internal battery is at the end of service life so stop using it Since the battery is built in type the product will be kept at an au shop etc and charges will be incurred for repair Also you may not use the product in certain pe...

Page 32: ...sion adapter Doing so might cause a fault Do not subject the au IC Card to actions that can damage it use in high temperature conditions throwing in a fire allowing metal contacts to come in contact with foreign objects subjecting to shock bending or pressing wetting etc Doing so might erase data or cause a fault 3 5mm Earphones Adapter Sample Do not dangle pull and swing the product holding the c...

Page 33: ...ks immediately discontinue use and contact an au shop or Repair and Delivery Support Center Continued use may cause injury When photographing important occasions etc take a trial shot and check the shot image to make sure it is correctly shot in advance Do not shoot in areas where shooting is prohibited Copyrights and rights of portrait If the data you shot or recorded using the product or the dat...

Page 34: ...tion to be caused by mishandling by the customer such as by using the product without following the contents written on Notes on Waterproof and Dustproof Properties are not covered by the warranty Waterproof and Dustproof Properties of the Product The product has a protection rating JIS C 0920 for waterproof property equivalent to IPX5 1 and IPX8 2 as well as dustproof property equivalent to IP6X ...

Page 35: ...ompletely closing the cover Even a fine obstacle hair sand tiny fiber etc put between contact surface may cause liquid or dust to get inside If liquid such as water is splashed onto the product with the au IC Card tray opened the liquid may seep inside and cause electric shock or fault Stop using it turn off the power and then contact an au shop near you or Repair and Delivery Support Center When ...

Page 36: ... card tray Dustproof property of the product The dustproof property of the product only guarantees a protection rating equivalent to IP6X and does not guarantee its performance under other using conditions such as when the product is directly put on sand such as a beach If dust is attached to the product immediately wash it away with water or otherwise clear it completely before use ...

Page 37: ...hower etc 6 liters min or more or submerge it under water Do not let the product into hot water use it in saunas or expose it to hot air from hair dryer etc The product is not designed to resist the heat The rapid changes of temperature may cause condensation resulting in malfunction Wait until the product reaches room temperature before you bring it from a cold place into a warm place If condensa...

Page 38: ...t naturally Use the product within 2 hours continuously in a bathroom where the range of a temperature is 40 C or less a humidity is 99 or less After that be sure to drain water or dry the product naturally in the specific procedure All function s continuous operations are not completely guaranteed Take care not to get the product wet with high temperature water The rapid changes of temperature ma...

Page 39: ...e not waterproof dustproof Be sure to check the following items before and after charging Check that there are no water drops or foreign objects on the product If foreign objects are attached on the product immediately wash it away Also if it is wet or after it gets wet drain water well and wipe remaining water off with a clean dry cloth etc before inserting the USB Type C plug into the external c...

Page 40: ...ely closed before washing the product Do not wash the product with a washing machine or an ultrasound bath The external connection jack section are especially subject to stain such as dust or sand adhesion Wash away stain carefully so as not to keep it remaining in the sections Also after washing it away make sure the sections get sufficiently dried off before using the product Using the product w...

Page 41: ...ternal connection jack section earpiece receiver speaker section mouthpiece microphone section speaker section key section sub microphone section air vent port section decoration of camera section etc A Wipe off water on the surface of the product carefully with a dry and clean cloth etc ...

Page 42: ...re is no more water splashing Make sure of the safety around you and shake the product while holding it securely not to let it drop External connection jack section Speaker section Mouthpiece Microphone section Earpiece Receiver speaker section Sub microphone section Key section ...

Page 43: ...f each section by gently putting the product against a dry and clean cloth etc Since water is sometimes left in the grooves of each section clear them of water by putting a cloth against their openings and gently patting them Make sure that there is no more water or foreign objects remaining in them ...

Page 44: ...ons about Bluetooth The Bluetooth function of the product conforms to the domestic standards of Japan and FCC standards and EC directives and has been certified Use of Bluetooth function may be restricted in some countries regions If you are using this function overseas check the relevant laws and regulations of the country region you visit in advance The 2 4 GHz band used by wireless LAN Wi Fi an...

Page 45: ... Using the product near a TV radio or similar appliance might cause reception interference and disrupt TV images Searching might not be successful if there are multiple wireless LAN Wi Fi access points near the product and the same channel is being used The communication speed and connectable range vary depending on the distance between communication devices obstacles and the connected devices use...

Page 46: ...pliances such as microwave ovens and industrial scientific and medical devices other similar wireless stations in plant wireless stations for mobile unit identification that require a license for use such as factory production lines specific small power wireless stations that do not require licenses and amateur wireless stations collectively called other wireless stations from here on are operated...

Page 47: ...ss stations are not in operation nearby 2 In the event that instances of radio wave interference have occurred between the product and other wireless stations immediately either relocate the product or stop operation of the device stop emission of radio waves 3 If you are unclear on any points or are troubled by anything contact an au shop or Customer Center 5 GHz band wireless LAN Wi Fi function ...

Page 48: ...cted anywhere within the radio wave range as it uses radio waves for exchanging information At the same time there is a risk that a malicious third party may obtain unauthorized access if security settings have not been configured You are recommended to configure security settings before using wireless LAN Wi Fi at your decision and responsibility The Company assumes no responsibility for leakage ...

Page 49: ...can use The available security codes are as follows Do not forget the various security codes that are set as they are necessary for various operations and contracts Be sure to change the initial values to your own numbers you have chosen Security code Example of usage A To do remote operation of voice mail and call forwarding services from a landline phone B To use Customer Center and to do variou...

Page 50: ...o 8 digit number and the entry requirement to required if necessary To use the product with a PIN code required be sure to change the PIN code to your own number you have chosen PUK Code In case PIN code is locked you can unlock it by entering PUK code PUK code is an eight digit number given at the time of purchase which is printed on the back side of the plastic card on which your au IC Card is a...

Page 51: ... might cause virus infection damage various data and send out your location information usage history or personal information stored in your cell phone via the Internet The Company assumes no responsibility for any problems that might be caused by applications you have installed In such case you may be charged a repair fee even during the warranty period The Company assumes no responsibility for a...

Page 52: ...names appearing in this manual are trademarks or registered trademarks of their respective holders USB Type C is a trademark of USB Implementers Forum The Bluetooth word mark and logo are registered trademarks owned by the Bluetooth SIG Inc and SHARP CORPORATION is licensed to use these trademarks Wi Fi Wi Fi CERTIFIED logo Wi Fi Protected Access WPA and Wi Fi Direct are registered trademarks of W...

Page 53: ...ouTube Music logo Google Drive Google Drive logo Google Search Google Search logo Google Lens Google Lens logo Google Photos Google Photos logo Google Assistant Google Assistant logo Google Play Movies TV logo Google Duo Google Pay Google One Google One logo and Google News are trademarks of Google LLC The Instagram name and logo are trademarks of Instagram LLC Amazon Amazon co jp and Amazon co jp...

Page 54: ...9 All Rights Reserved The font type pre installed in this product Shin Go R and Shin Go M are licensed by Morisawa Inc solely for the use with this product Shin Go is a registered trademark of Morisawa Inc Qualcomm aptX and Qualcomm TrueWireless are products of Qualcomm Technologies Inc and or its subsidiaries Qualcomm is a trademark of Qualcomm Incorporated registered in the United States and oth...

Page 55: ...enssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED ...

Page 56: ...ions In this manual operating systems Japanese editions are abbreviated as follows Windows 10 is an abbreviation of Microsoft Windows 10 Home Pro Enterprise and Education Windows 8 1 is an abbreviation of Microsoft Windows 8 1 Microsoft Windows 8 1 Pro and Microsoft Windows 8 1 Enterprise More The software installed on this product or part of it may not be altered translated adapted reverse engine...

Page 57: ...ed to provide AVC video No license is granted or shall be implied for any other use Additional information may be obtained from MPEG LA L L C Visit http www mpegla com This product is licensed under the MPEG 4 Visual Patent Portfolio License for the personal and non commercial use of a consumer to i encode video in compliance with the MPEG 4 Video Standard MPEG 4 Video and or ii decode MPEG 4 Vide...

Page 58: ...ir and Delivery Support Center For theft loss or malfunction From au mobile phones non au mobile phones general subscriber phones Business hours 9 00 to 20 00 7 days a week 0120 925 919 In case above numbers are not available call toll free 0120 925 314 In case above numbers are not available call toll free 0120 977 033 except Okinawa 0120 977 699 Okinawa Business hours 24 hours 7 days a week toll...

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